KnowBe4 PhishER/PhishER Plus vs. Mimecast Advanced Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KnowBe4 PhishER/PhishER Plus
Score 9.0 out of 10
N/A
PhishER is presented as a lightweight Security Orchestration, Automation and Response (SOAR) platform to orchestrate threat response and manage the high volume of potentially malicious email messages reported by users. And, with automatic prioritization of emails, PhishER helps InfoSec and Security Operations team cut through the inbox noise and respond to the most dangerous threats more quickly.
$0.75
per month (billed annually) per seat
Mimecast Advanced Email Security
Score 8.6 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Editions & Modules
3001-5000 Monthly Pricing Per Seat
$0.75
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.85
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$1.00
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$1.15
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$1.50
per month (billed annually) per seat
No answers on this topic
Offerings
Pricing Offerings
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Considered Both Products
KnowBe4 PhishER/PhishER Plus
Chose KnowBe4 PhishER/PhishER Plus
Mimecast internal email protection feature offer the capability to detect and block any suspicious emails that has been delivered to the users inbox. But they do not have a phish alert button type plug-ins that users can use to report the email.
Mimecast solution only act when …
Chose KnowBe4 PhishER/PhishER Plus
We liked the integration and ease of use.
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting …
Chose KnowBe4 PhishER/PhishER Plus
KnowBe4 PhishER is our first "go to" when we have a new security need to fill due to its overall effectiveness, ease of use, and cost it has had in our organization.
Chose KnowBe4 PhishER/PhishER Plus
I have previously used Infosec IQ and Mimecast for similar purposes. Infosec IQ allowed my users to report messages, but the interface was clumsy and there weren't any features to allow me to quarantine or block message from within that dashboard. Mimecast was similar, but the …
Chose KnowBe4 PhishER/PhishER Plus
PhishER is my opinion is an industry leader when it comes to a tool for email analysis and remediation. This solution has a solid interface to use and understand its functionality. Additionally it has easy integrations with other security products that make this appealing for …
Chose KnowBe4 PhishER/PhishER Plus
see previous response. KnowBe4 is better than Agari in most areas, but less mature than Proofpoint
Mimecast Advanced Email Security
Chose Mimecast Advanced Email Security
Since implementing Mimecast Advanced Email Security there hasn't been a need for us to investigate other solutions. We do however use KnowBe4's PhishER as an end-user tool for reporting emails that get through.
Chose Mimecast Advanced Email Security
Fortinet is a premise pased system modified for SaaS use. we were not impressed with the UI either.

Abnormal was great and likely hasd smarter filtering. We did not like the price.
Chose Mimecast Advanced Email Security
Mimecast Advanced Email Security is better than our previously used product in term of features and usability. Mimecast Advanced Email Security has a lot of good points. The email gateway policies provided by Mimecast Advanced Email Security is larger than others and has a lot …
Features
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
7.9
115 Ratings
12% below category average
Mimecast Advanced Email Security
-
Ratings
Company-wide Incident Reporting7.294 Ratings00 Ratings
Integration with Other Security Systems7.792 Ratings00 Ratings
Centralized Dashboard8.6114 Ratings00 Ratings
Machine Learning to Prevent Incidents7.897 Ratings00 Ratings
Live Response for Rapid Remediation8.398 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
KnowBe4 PhishER/PhishER Plus
-
Ratings
Mimecast Advanced Email Security
7.9
82 Ratings
6% below category average
Anti-malware00 Ratings8.479 Ratings
Customizability00 Ratings8.181 Ratings
Data Loss Protection00 Ratings6.565 Ratings
Threat Detection00 Ratings8.177 Ratings
Sandboxing00 Ratings7.970 Ratings
End-to-End Encryption00 Ratings8.767 Ratings
Management Tools00 Ratings7.678 Ratings
Best Alternatives
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
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Score 8.8 out of 10
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Score 9.4 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
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Avanan
Score 9.8 out of 10
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User Ratings
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Likelihood to Recommend
9.2
(118 ratings)
8.0
(94 ratings)
Likelihood to Renew
8.7
(7 ratings)
8.8
(3 ratings)
Usability
8.6
(32 ratings)
7.8
(69 ratings)
Availability
8.2
(1 ratings)
8.0
(1 ratings)
Performance
8.2
(1 ratings)
8.0
(1 ratings)
Support Rating
8.6
(5 ratings)
6.0
(8 ratings)
Implementation Rating
8.5
(3 ratings)
10.0
(1 ratings)
Configurability
7.7
(8 ratings)
9.0
(1 ratings)
Contract Terms and Pricing Model
9.1
(1 ratings)
10.0
(1 ratings)
Ease of integration
9.1
(2 ratings)
7.6
(35 ratings)
Product Scalability
8.2
(1 ratings)
9.0
(1 ratings)
Professional Services
8.2
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
8.0
(1 ratings)
Vendor pre-sale
9.1
(1 ratings)
8.0
(1 ratings)
User Testimonials
KnowBe4 PhishER/PhishER PlusMimecast Advanced Email Security
Likelihood to Recommend
KnowBe4
PhishER comes with some good features, such as PhishML, PhishRIP, PhishFlip, etc. These features help us manage phishing email reporting incidents. From reporting emails via Phish Alert Button plug-in to collecting all reported emails in one place at the PhishER dashboard. Now, the PhishML comes into play, scanning all reported emails and tagging each as clean, spam, or threat. With the help of this machine learning-based algorithm, our investigation process becomes easier. Other features, such as PhishRip, help to search and quarantine phishing emails, and PhishFlip converts a real phishing campaign to a test phishing campaign.
Read full review
Mimecast
Mimecast's advanced email security remains the number one security tool available for any organization. You will be ahead of the game before anything gets in and users start clicking. Users are often the ones who can disclose sensitive data and compromise the organization and its brand.
Read full review
Pros
KnowBe4
  • One platform that integrates reported emails and using PhishFlip to educated staff.
  • Automation to remove malicious emails from mailboxes.
  • Instantly report back to users if an email is safe or malicious.
  • Easily review vital technical information to help you make a decision if an email is a threat.
  • Allow comments to be left from staff and IT.
Read full review
Mimecast
  • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
  • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
  • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
  • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
Read full review
Cons
KnowBe4
  • Issues with Global Blocklist
  • Email Template Modification - Simplification
  • Target Specific Users vs. Groups
  • PhishRIP info tabs (i.e. if improperly check ripped emails are turned into tests. This has caused issues.) Info tabs or markers allow user to hover and get more information about what action a check box or slider provides.
Read full review
Mimecast
  • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
  • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
  • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
Read full review
Likelihood to Renew
KnowBe4
When we first discovered that KnowBe4 released something like this, we saw a demo of it and were floored at what it could do and how it could help us from a security standpoint. Gone are the days of us in IT sending out a mass email saying please don't click on anything in the email from sender "X", and it allows us to quietly and easily ensure that people don't take any action on malicious emails.
Read full review
Mimecast
There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
Read full review
Usability
KnowBe4
I give it an eight for the feature set. While I only give it an eight because the complexity and interconnectedness of the tools mean that there needs to be quite a bit of RTFM to get the most out of the products.
Read full review
Mimecast
The console is nice, but it could use some improvements for day to day activities for Admins. I find I am jumping around all over to get what I need (always searching for the right area). Being able to customize a Dashboard or having a central typical activities dashboard will be helpful to save more time.
Read full review
Reliability and Availability
KnowBe4
No answers on this topic
Mimecast
Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
Read full review
Performance
KnowBe4
No answers on this topic
Mimecast
Pages need to consistently load quickly. Sometimes good, sometimes not.
Read full review
Support Rating
KnowBe4
I haven't needed to reach out to support very often, but when I have the responses have been timely and have provided the solutions I have needed. The support has been friendly and have always been able to resolve any issues that have come up.
Read full review
Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Read full review
In-Person Training
KnowBe4
No answers on this topic
Mimecast
We did not have in-person training. All was done through meetings and on phone.
Read full review
Online Training
KnowBe4
No answers on this topic
Mimecast
Training was good from Mimecast as well as the Mimecast knowledgebase.
Read full review
Implementation Rating
KnowBe4
It was very simple to implement - with just a few settings needed to connect it to our O365 environment
Read full review
Mimecast
Easy to set up and configure, but did have Mimecast assistance.
Read full review
Alternatives Considered
KnowBe4
Harmony does not provide security awareness training or simulated phishing emails like KnowB4. However, it does provide a phish alert button & workflow similar to PhishER & we may stop using PhishER because the Phish Alert reports from PhishER don't feed into Harmony to help train it from phishing emails that go through. We got Harmony after KnowB4 because we needed a tool to PREVENT phishing emails from getting to people's inboxes in the first place, which KnowB4 has very little capability for other than PhishER+ blacklists. It is a shame KnowB4 does not have the anti threat phishing prevention like Harmony considering all the email data it has & its existing AI analytic capabilities.
Read full review
Mimecast
In my opinion, Mimecast Advanced Email Security outpaces Microsoft in terms of usability and reduction of spam and phishing emails. Mimecast Advanced Email Security was cheaper than Proofpoint, but I suspect Proofpoint is doing better on staying current with trends than Mimecast Advanced Email Security. I think Abnormal offers the best incoming email security, but does not offer outgoing email data loss prevention or encryption, which is a key use cast for us.
Read full review
Scalability
KnowBe4
No answers on this topic
Mimecast
The solution continues to grow and add features.
Read full review
Professional Services
KnowBe4
No answers on this topic
Mimecast
Professional services for our setup was excellent, quick and knowledgeable.
Read full review
Return on Investment
KnowBe4
  • Phish/ER & PAD: Identifying email threats more quickly allowed us to send alert to the users' community in a timely manner based on the pattern of the threat.
  • KnowBe4 Training Campaigns have proven to noticeably increase users' awareness.
  • KnowBe4 Phishing Campaigns made users realize how dangerous and deceiving hacker can be.
Read full review
Mimecast
  • Enhanced email security across the business.
  • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
  • The reporting side is practical, helps create a business case for the product, and shows its worth.
Read full review
ScreenShots

KnowBe4 PhishER/PhishER Plus Screenshots

Screenshot of how PhishER Plus enables a critical workstream to help IR teams work together to mitigate the phishing threat and is suited for any organization that wants to automatically prioritize and manage potentially malicious messages.