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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Laserfiche

    Score9.1 out of 10
    N/ALaserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…

    $540

    per year per user

    WorkflowMax

    Score8 out of 10
    Small Businesses (1-50 employees)
    WorkflowMax is a web-based project management solution.The platform offers end-to-end functionality standard to project management software, including time tracking, lead management, collaboration with external stakeholders, invoicing, integrations, and customizable reporting.

    $20

    per month

    Pricing
    LaserficheWorkflowMax
    Editions & Modules
    Starter
    $540
    per year per user
    Starter
    $600
    per year per user
    Professional
    $710
    per year per user (starts at 10 users)
    Professional
    $830
    per year per user (starting at 5 users)
    Business
    $830
    per year per user (starts at 25 users)
    Business
    $950
    per year per user (starting at 25 users)
    Enterprise
    Custom
    Standard
    $20
    per month
    Standard
    $35
    per month
    Premium
    $70
    per month
    Offerings
    Pricing Offerings
    LaserficheWorkflowMax
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LaserficheWorkflowMax
    Considered Both Products
    Laserfiche
    No answer on this topic
    Xero
    Chose WorkflowMax
    I'm not sure if it was by Ascentis or not, and it may have been an old version, but we used a program called Timekeeper. It was very outdated, difficult to use, and didn't provide easily producible reports. WorkflowMax is infinitely better to use for our business.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    LaserficheWorkflowMax
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Laserfiche and WorkflowMax
    Feature
    Laserfiche
    8.5
    25 Ratings
    5% above category average
    WorkflowMax
    -
    Ratings
    Content capture & imaging9.024 Ratings00 Ratings
    File sync, storage & archiving8.024 Ratings00 Ratings
    Document management8.525 Ratings00 Ratings
    Records management9.024 Ratings00 Ratings
    Content search & retrieval8.524 Ratings00 Ratings
    Enterprise content collaboration8.019 Ratings00 Ratings
    Content publishing & creation8.516 Ratings00 Ratings
    Security, risk management & information governance9.023 Ratings00 Ratings
    Contract lifecycle management8.919 Ratings00 Ratings
    Automated workflows8.516 Ratings00 Ratings
    Mobile support8.010 Ratings00 Ratings
    Integration8.017 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Laserfiche and WorkflowMax
    Feature
    Laserfiche
    -
    Ratings
    WorkflowMax
    9.3
    27 Ratings
    19% above category average
    Task Management00 Ratings9.525 Ratings
    Resource Management00 Ratings9.56 Ratings
    Gantt Charts00 Ratings9.23 Ratings
    Scheduling00 Ratings9.419 Ratings
    Workflow Automation00 Ratings9.54 Ratings
    Team Collaboration00 Ratings9.519 Ratings
    Support for Agile Methodology00 Ratings8.93 Ratings
    Support for Waterfall Methodology00 Ratings9.23 Ratings
    Document Management00 Ratings9.219 Ratings
    Email integration00 Ratings9.44 Ratings
    Mobile Access00 Ratings9.221 Ratings
    Timesheet Tracking00 Ratings9.624 Ratings
    Change request and Case Management00 Ratings9.111 Ratings
    Budget and Expense Management00 Ratings9.418 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Laserfiche and WorkflowMax
    Feature
    Laserfiche
    -
    Ratings
    WorkflowMax
    9.5
    27 Ratings
    21% above category average
    Quotes/estimates00 Ratings9.723 Ratings
    Invoicing00 Ratings9.527 Ratings
    Project & financial reporting00 Ratings9.722 Ratings
    Integration with accounting software00 Ratings9.227 Ratings
    Best Alternatives
    LaserficheWorkflowMax
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LaserficheWorkflowMax
    Likelihood to Recommend
    9.0
    (48 ratings)
    8.8
    (28 ratings)
    Likelihood to Renew
    8.6
    (16 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (9 ratings)
    9.0
    (2 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (9 ratings)
    7.0
    (2 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LaserficheWorkflowMax
    Likelihood to Recommend
    Laserfiche
    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Incentivized
    Read full review
    Xero
    WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
    Incentivized
    Read full review
    Pros
    Laserfiche
    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Incentivized
    Read full review
    Xero
    • You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
    • It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
    • It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.
    Incentivized
    Read full review
    Cons
    Laserfiche
    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Incentivized
    Read full review
    Xero
    • Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
    • The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
    • No search function to find a specific job, you have to scroll through all jobs allocated to you.
    Incentivized
    Read full review
    Likelihood to Renew
    Laserfiche
    We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
    Incentivized
    Read full review
    Xero
    Because we can't imagine being without it!
    Incentivized
    Read full review
    Usability
    Laserfiche
    It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
    Incentivized
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    Xero
    It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
    Incentivized
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    Reliability and Availability
    Laserfiche
    I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Performance
    Laserfiche
    Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Support Rating
    Laserfiche
    I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
    Incentivized
    Read full review
    Xero
    The support team are excellent. The only downside is that you can't phone them!
    Incentivized
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    Online Training
    Laserfiche
    Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
    Incentivized
    Read full review
    Xero
    No answers on this topic
    Implementation Rating
    Laserfiche
    No answers on this topic
    Xero
    Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks? What are you going to give clients i.e. how will your proposals and invoices look?
    Incentivized
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    Alternatives Considered
    Laserfiche
    The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
    Incentivized
    Read full review
    Xero
    WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!
    Incentivized
    Read full review
    Return on Investment
    Laserfiche
    • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
    • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
    • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
    Incentivized
    Read full review
    Xero
    • Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
    • Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.
    Incentivized
    Read full review
    ScreenShots

    Laserfiche Screenshots

    Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository

    WorkflowMax Screenshots

    Screenshot of WorkflowMax Quoting SoftwareScreenshot of WorkflowMax CRM SoftwareScreenshot of WorkflowMax Project Management SoftwareScreenshot of WorkflowMax Mobile SiteScreenshot of Job Costing | WorkflowMaxScreenshot of Powerful Custom Reporting | WorkflowMax