Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lasso CRM
Score 2.0 out of 10
N/A
The Lasso CRM is a cloud-based option for property sales, that provides lead management and sales process automation, email campaign management, and other features. Lasso CRM is now an ECi Software Solutions company since the late 2018 acquisition.N/A
Sage CRM
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
Sage CRM is an SMB-oriented CRM platform offered in both SaaS and on-premise editions. Unlike the Sage SalesLogix product, the SaaS version is a true multi-tenant offering. The platform offers excellent integration with Sage ERP and accounting products. It is also a good global solution and is available in many languages and is used by over 12,000 customers worldwide, with many customers in Europe.
$33
per month
Zoho CRM
Score 8.5 out of 10
N/A
Zoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.
$14
per month
Pricing
Lasso CRMSage CRMZoho CRM
Editions & Modules
No answers on this topic
Sage CRM (cloud)
$45
Per User per Month
Sage CRM (on premise)
Lifetime License per Seat
Standard
$14.00
Per User/Per Month
Professional
$23.00
Per User/Per Month
Enterprise
$40.00
Per User/Per Month
Ultimate
$52.00
Per User/Per Month
Plus
$57.00
Per User/Per Month
Offerings
Pricing Offerings
Lasso CRMSage CRMZoho CRM
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeNo setup fee$14 /user/month
Additional DetailsTiered pricing is available for multiple users.
More Pricing Information
Community Pulse
Lasso CRMSage CRMZoho CRM
Considered Multiple Products
Lasso CRM

No answer on this topic

Sage CRM

No answer on this topic

Zoho CRM
Chose Zoho CRM
Zoho CRM is similar to Salesforce in that it integrates well with other platforms. Zoho CRM has a lot more features available and is newer than Salesforce, so it seems like it has better features than Salesforce did. We selected Zoho CRM for the robust options they had …
Features
Lasso CRMSage CRMZoho CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Lasso CRM
8.9
2 Ratings
13% above category average
Sage CRM
8.8
17 Ratings
12% above category average
Zoho CRM
8.3
287 Ratings
6% above category average
Customer data management / contact management8.12 Ratings9.017 Ratings8.4278 Ratings
Workflow management6.22 Ratings8.616 Ratings8.2265 Ratings
Opportunity management10.01 Ratings8.917 Ratings8.6252 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings9.016 Ratings8.6247 Ratings
Interaction tracking10.01 Ratings9.216 Ratings8.0248 Ratings
Territory management00 Ratings8.517 Ratings8.6195 Ratings
Contract management00 Ratings8.614 Ratings8.6202 Ratings
Quote & order management00 Ratings9.016 Ratings8.0202 Ratings
Channel / partner relationship management00 Ratings8.716 Ratings8.2191 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Lasso CRM
5.0
1 Ratings
42% below category average
Sage CRM
8.1
16 Ratings
5% above category average
Zoho CRM
8.2
220 Ratings
7% above category average
Help desk management5.01 Ratings8.214 Ratings8.4188 Ratings
Case management00 Ratings8.016 Ratings8.3212 Ratings
Call center management00 Ratings8.215 Ratings7.8171 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Lasso CRM
9.9
2 Ratings
24% above category average
Sage CRM
8.7
16 Ratings
11% above category average
Zoho CRM
8.4
265 Ratings
8% above category average
Lead management10.02 Ratings8.816 Ratings8.4260 Ratings
Email marketing9.92 Ratings8.715 Ratings8.3218 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Lasso CRM
8.1
2 Ratings
5% above category average
Sage CRM
9.0
17 Ratings
16% above category average
Zoho CRM
8.3
262 Ratings
8% above category average
Task management8.12 Ratings9.016 Ratings8.4247 Ratings
Reporting8.12 Ratings9.113 Ratings8.4241 Ratings
Billing and invoicing management00 Ratings9.015 Ratings8.2179 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Lasso CRM
6.6
2 Ratings
15% below category average
Sage CRM
8.6
17 Ratings
11% above category average
Zoho CRM
8.3
257 Ratings
8% above category average
Pipeline visualization8.01 Ratings8.416 Ratings8.2234 Ratings
Customizable reports5.22 Ratings8.717 Ratings8.5248 Ratings
Forecasting00 Ratings8.716 Ratings8.3215 Ratings
Customization
Comparison of Customization features of Product A and Product B
Lasso CRM
5.0
1 Ratings
42% below category average
Sage CRM
8.6
17 Ratings
11% above category average
Zoho CRM
8.1
276 Ratings
5% above category average
Custom fields5.01 Ratings8.517 Ratings8.3274 Ratings
Custom objects5.01 Ratings8.516 Ratings8.1221 Ratings
Scripting environment00 Ratings9.016 Ratings7.9177 Ratings
API for custom integration00 Ratings8.314 Ratings8.2202 Ratings
Security
Comparison of Security features of Product A and Product B
Lasso CRM
8.1
2 Ratings
4% below category average
Sage CRM
8.7
17 Ratings
3% above category average
Zoho CRM
8.3
265 Ratings
1% below category average
Single sign-on capability8.01 Ratings8.717 Ratings8.3230 Ratings
Role-based user permissions8.12 Ratings8.813 Ratings8.3260 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Lasso CRM
8.0
1 Ratings
7% above category average
Sage CRM
9.0
14 Ratings
18% above category average
Zoho CRM
8.5
209 Ratings
13% above category average
Marketing automation8.01 Ratings9.114 Ratings8.6206 Ratings
Compensation management00 Ratings8.912 Ratings8.3137 Ratings
Platform
Comparison of Platform features of Product A and Product B
Lasso CRM
5.0
1 Ratings
41% below category average
Sage CRM
7.8
16 Ratings
3% above category average
Zoho CRM
8.5
229 Ratings
11% above category average
Mobile access5.01 Ratings7.816 Ratings8.5229 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Lasso CRM
-
Ratings
Sage CRM
9.4
13 Ratings
23% above category average
Zoho CRM
8.1
164 Ratings
8% above category average
Social data00 Ratings9.513 Ratings8.1163 Ratings
Social engagement00 Ratings9.313 Ratings8.1156 Ratings
Best Alternatives
Lasso CRMSage CRMZoho CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Lasso CRMSage CRMZoho CRM
Likelihood to Recommend
9.9
(2 ratings)
8.9
(28 ratings)
8.5
(310 ratings)
Likelihood to Renew
-
(0 ratings)
5.1
(11 ratings)
7.6
(42 ratings)
Usability
-
(0 ratings)
8.9
(11 ratings)
7.8
(172 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.9
(7 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
8.5
(8 ratings)
Support Rating
-
(0 ratings)
7.9
(8 ratings)
6.2
(69 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
5.6
(8 ratings)
Implementation Rating
-
(0 ratings)
8.0
(1 ratings)
5.5
(16 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
5.1
(114 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
9.5
(21 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.1
(5 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
5.8
(6 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
8.3
(7 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
7.8
(13 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
7.9
(13 ratings)
User Testimonials
Lasso CRMSage CRMZoho CRM
Likelihood to Recommend
ECI Software Solutions
Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Read full review
Sage
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Read full review
Zoho
Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
Read full review
Pros
ECI Software Solutions
  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Read full review
Sage
  • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
  • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Read full review
Zoho
  • Hooks into our website and can import data from forms.
  • Has great automation tools built in.
  • Reporting features are great.
  • Easy to learn, makes it easy for us to onboard new users onto it.
  • Fairly customizable. We have fine tuned it to work the way we need it to.
Read full review
Cons
ECI Software Solutions
  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Read full review
Sage
  • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
  • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
  • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
Read full review
Zoho
  • Need some way to switch a field type without losing the pre-existing data.
  • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
  • Frustrating that only 3 custom lookup fields are allowed per module in our license.
Read full review
Likelihood to Renew
ECI Software Solutions
No answers on this topic
Sage
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Read full review
Zoho
i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
Read full review
Usability
ECI Software Solutions
No answers on this topic
Sage
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
Read full review
Zoho
The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
Read full review
Reliability and Availability
ECI Software Solutions
No answers on this topic
Sage
No answers on this topic
Zoho
In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
Read full review
Performance
ECI Software Solutions
No answers on this topic
Sage
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Read full review
Zoho
I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
Read full review
Support Rating
ECI Software Solutions
No answers on this topic
Sage
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
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Zoho
We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
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In-Person Training
ECI Software Solutions
No answers on this topic
Sage
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Read full review
Zoho
I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
Read full review
Online Training
ECI Software Solutions
No answers on this topic
Sage
No answers on this topic
Zoho
There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
Read full review
Implementation Rating
ECI Software Solutions
No answers on this topic
Sage
The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
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Zoho
When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
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Alternatives Considered
ECI Software Solutions
No answers on this topic
Sage
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
Read full review
Zoho
Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
Read full review
Contract Terms and Pricing Model
ECI Software Solutions
No answers on this topic
Sage
No answers on this topic
Zoho
I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
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Scalability
ECI Software Solutions
No answers on this topic
Sage
No answers on this topic
Zoho
We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
Read full review
Professional Services
ECI Software Solutions
No answers on this topic
Sage
No answers on this topic
Zoho
In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
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Return on Investment
ECI Software Solutions
  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Read full review
Sage
  • It is very affordable in pricing, compared to competitors
  • Lead management and convertion into prospects is also a very easy process
  • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Read full review
Zoho
  • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
  • we have found a much higher customer engagement rate and ROI
  • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
Read full review
ScreenShots

Zoho CRM Screenshots

Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.