What users are saying about
50 Ratings
50 Ratings
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Score 8.3 out of 100
13 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Less Annoying CRM
WYSIWYG email editor
LeadSquared
8.7
Less Annoying CRM
Dynamic content
LeadSquared
8.6
Less Annoying CRM
Ability to test dynamic content
LeadSquared
9.3
Less Annoying CRM
Landing pages
LeadSquared
8.6
Less Annoying CRM
A/B testing
LeadSquared
8.1
Less Annoying CRM
Mobile optimization
LeadSquared
9.4
Less Annoying CRM
Email deliverability reporting
LeadSquared
9.4
Less Annoying CRM
List management
LeadSquared
9.4
Less Annoying CRM
Triggered drip sequences
LeadSquared
9.4
Less Annoying CRM

Lead Management

LeadSquared
8.6
Less Annoying CRM
Lead nurturing
LeadSquared
10.0
Less Annoying CRM
Lead scoring and grading
LeadSquared
10.0
Less Annoying CRM
Data quality management
LeadSquared
5.1
Less Annoying CRM
Automated sales alerts and tasks
LeadSquared
9.5
Less Annoying CRM

Campaign Management

LeadSquared
5.4
Less Annoying CRM
Calendaring
LeadSquared
2.1
Less Annoying CRM
Event/webinar marketing
LeadSquared
8.8
Less Annoying CRM

Social Media Marketing

LeadSquared
8.5
Less Annoying CRM
Social sharing and campaigns
LeadSquared
8.7
Less Annoying CRM
Social profile integration
LeadSquared
8.3
Less Annoying CRM

Reporting & Analytics

LeadSquared
8.8
Less Annoying CRM
Dashboards
LeadSquared
8.5
Less Annoying CRM
Standard reports
LeadSquared
9.0
Less Annoying CRM
Custom reports
LeadSquared
9.0
Less Annoying CRM

Platform & Infrastructure

LeadSquared
8.8
Less Annoying CRM
API
LeadSquared
9.0
Less Annoying CRM
Role-based workflow & approvals
LeadSquared
8.8
Less Annoying CRM
Customizability
LeadSquared
8.9
Less Annoying CRM
Integration with Salesforce.com
LeadSquared
8.5
Less Annoying CRM
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Less Annoying CRM
Integration with SugarCRM
LeadSquared
8.6
Less Annoying CRM

Sales Force Automation

LeadSquared
Less Annoying CRM
8.8
Customer data management / contact management
LeadSquared
Less Annoying CRM
10.0
Workflow management
LeadSquared
Less Annoying CRM
10.0
Territory management
LeadSquared
Less Annoying CRM
8.7
Opportunity management
LeadSquared
Less Annoying CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Less Annoying CRM
8.8
Contract management
LeadSquared
Less Annoying CRM
7.4
Quote & order management
LeadSquared
Less Annoying CRM
6.9
Interaction tracking
LeadSquared
Less Annoying CRM
10.0
Channel / partner relationship management
LeadSquared
Less Annoying CRM
7.7

Customer Service & Support

LeadSquared
Less Annoying CRM
9.4
Case management
LeadSquared
Less Annoying CRM
8.8
Help desk management
LeadSquared
Less Annoying CRM
10.0

Marketing Automation

LeadSquared
Less Annoying CRM
8.5
Lead management
LeadSquared
Less Annoying CRM
8.9
Email marketing
LeadSquared
Less Annoying CRM
8.1

CRM Project Management

LeadSquared
Less Annoying CRM
8.3
Task management
LeadSquared
Less Annoying CRM
8.8
Reporting
LeadSquared
Less Annoying CRM
7.8

CRM Reporting & Analytics

LeadSquared
Less Annoying CRM
7.5
Forecasting
LeadSquared
Less Annoying CRM
7.4
Pipeline visualization
LeadSquared
Less Annoying CRM
8.3
Customizable reports
LeadSquared
Less Annoying CRM
6.8

Customization

LeadSquared
Less Annoying CRM
9.1
Custom fields
LeadSquared
Less Annoying CRM
10.0
Scripting environment
LeadSquared
Less Annoying CRM
8.1
API for custom integration
LeadSquared
Less Annoying CRM
9.1

Platform

LeadSquared
Less Annoying CRM
8.5
Mobile access
LeadSquared
Less Annoying CRM
8.5

Security

LeadSquared
Less Annoying CRM
8.2
Role-based user permissions
LeadSquared
Less Annoying CRM
8.2

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Less Annoying CRM

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Less Annoying CRM

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Less Annoying CRM
10.0

Likelihood to Renew

LeadSquared
8.8
Less Annoying CRM

Usability

LeadSquared
8.2
Less Annoying CRM

Support Rating

LeadSquared
9.1
Less Annoying CRM
9.1

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