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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LeadSquared

    Score7.4 out of 10
    N/ALeadSquared is a unified Sales Force Automation and Marketing Automation platform designed for high-velocity sales environments. The system utilizes machine learning (ML) models to automate lead distribution and prioritize customer interactions across sales, marketing, and field operations teams.

    $50

    per month per user

    Reachdesk

    Score6.8 out of 10
    N/AReachdesk in London provides a direct mail marketing solution.N/A

    Sendoso

    Score8.3 out of 10
    N/ASendoso is a gift sending platform designed to support B2B sales and ABM, and provide a sales accelerant.N/A
    Pricing
    LeadSquaredReachdeskSendoso
    Editions & Modules
    Sales Super
    $50
    per month per user
    LeadSquared Sales Pro
    $60
    per month per user
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LeadSquaredReachdeskSendoso
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsAdditional add-ons and modules available for expanded functionality.
    More Pricing Information
    Community Pulse
    LeadSquaredReachdeskSendoso
    Considered Multiple Products
    LeadSquared
    No answer on this topic
    Reachdesk
    Chose Reachdesk
    I was not involved in the decision making process initially but have looked into Sendoso as a replacement for Reachdesk.
    Incentivized
    Chose Reachdesk
    We selected Reachdesk because from a capability standpoint, they were very similar but Reachdesk had much better pricing.
    Incentivized
    Sendoso
    Chose Sendoso
    Reachdesk does not have the same gift card policy as Sendoso. They do not make you pay for gift cards that are not redeemed even if the email is opened. I find this to be a significant leg up over Sendoso because this policy seems unfair and creates a lot of waste in our budget.
    Incentivized
    Chose Sendoso
    Sendoso is more advanced than Reachdesk in most areas. Alyce has a better platform for e-gifting.
    Incentivized
    Chose Sendoso
    Sendoso is more efficient and easier to use. More options for gifting
    Incentivized
    Chose Sendoso
    I was not part of the evaluation process, but what I will say is that our team did extensive research on a go-to-market solution that could help scale with us, especially into international markets where we are doing a lot of business. From my understanding, there is no …
    Incentivized
    Chose Sendoso
    We've used other platforms like Alyce and Printful but Sendoso squarely provides an overall better experience and price point.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    4 Answers
    97%
    Would buy again
    181 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    97%
    Delivers good value for the price
    144 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    4 Answers
    97%
    Happy with the feature set
    180 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    95%
    Lived up to sales and marketing promises
    122 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    96%
    Implementation went as expected
    107 Answers
    Best Alternatives
    LeadSquaredReachdeskSendoso
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    PFL Direct Mail Platform
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LeadSquaredReachdeskSendoso
    Likelihood to Recommend
    7.0
    (41 ratings)
    6.0
    (5 ratings)
    8.3
    (187 ratings)
    Likelihood to Renew
    8.8
    (9 ratings)
    -
    (0 ratings)
    6.8
    (3 ratings)
    Usability
    9.0
    (4 ratings)
    9.0
    (1 ratings)
    8.7
    (5 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.8
    (4 ratings)
    10.0
    (1 ratings)
    7.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    7.3
    (1 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    LeadSquaredReachdeskSendoso
    Likelihood to Recommend
    LeadSquared
    1. Very suitable for an omnichannel business, as it can capture both online and offline lead sources and allows for follow ups. 2. Very suitable for call centers as lead and call tracking can be done very easily using LeadSquared. 3. Not very suitable for on field sales. Even though the mobile app does facilitate portability, the overall experience does not come close to the desktop version which is not feasible for an on field sales representative to use.
    Read full review
    Reachdesk
    It is well suited for employees that are sending products, samples, gift cards, or swag to customers, prospects, or partners constantly. It helps speed up and streamline that process a considerable amount. This helps with brand recognition, onboarding new partners, and keeping customers happy! This has helped my company increase sales activity and increase business as well.
    Incentivized
    Read full review
    Sendoso
    I've used all the sending platforms (Sendoso, Reachdesk, Loop & Tie, Alyce, and Surgar Wish). I've had the most success with Alyce. We're a global SaaS platform with presence in NAM, EMEA and APAC. We're valued at $2B and drive around $2.5M in sales. As a demand gen team we have about ~$12M in program spend, so I'd say the tool is suitable for a scaling mid-market/enterprise brand that's focused on ROI, efficiency and scaling. I'm not sure who Alyce is not suitable for to be honest, I can only speak from my experience using it in my current role. I imagine it's not suitable for a company whose tech stack cannot integrate with Alyce.
    Incentivized
    Read full review
    Pros
    LeadSquared
    • Call history is recorded like dialed calls, connected calls, total talktime in a daily, weekly, monthly, yearly, and on a custom basis.
    • The activity history of both customers, and employees are shown clearly, which help us a lot in understanding the interest of the customer, and their communication history with the organization.
    • Daily attendance history and man-days management can be done.
    • Sales performance and their values are mapped clearly.
    Read full review
    Reachdesk
    • Help us standout.
    • Leave a lasting impression.
    • Build relationships with customers.
    Incentivized
    Read full review
    Sendoso
    • The Custom Brand Shop has been a real game-changer.
    • Easy to place curation requests and quick responses.
    • The ability to send items through Amazon but also include inventoried items is great for higher value gift bundles and lets you avoid having to source items that you may not be 100% sure about the quantity needed.
    Incentivized
    Read full review
    Cons
    LeadSquared
    • LeadSquared is a little bit expensive compared to other slimmer products, so they need to think about it.
    • Sometimes LeadSquared gets stuck when I use it to run a large campaign, I would like them to improve this.
    • LeadSquared creates a problem in slow internet connections, so I guess this is also an improvement area for them.
    Incentivized
    Read full review
    Reachdesk
    • Clunky campaign in my experience
    • Unintuitive interface, in my opinion
    • Bad warehousing in my experience
    Read full review
    Sendoso
    • Elements of the interface to setup Touches could be improved so there is not so much scrolling on pages
    • It would be nice to have a reporting options that shows all "status" EXCEPT delivered; so you can review all of them (in the Analytics area)
    • Allowing users to edit all inventory (even those setup by Sendoso on client's behalf)
    Incentivized
    Read full review
    Likelihood to Renew
    LeadSquared
    It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
    Read full review
    Reachdesk
    No answers on this topic
    Sendoso
    We're very sticky with Sendoso and would prefer to not train the entire sales org on a new platform! That and we've already sent up a plethora of gifts the team can send out (eGifts, physical branded items, treats, plants, etc.).
    Incentivized
    Read full review
    Usability
    LeadSquared
    Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again - Easy to Use - Flexible - Robust System - Ever-evolving - Support & Service - Integrations with third party tools & technologies - LMS - Data Management & Reports - Landing Page Options
    Read full review
    Reachdesk
    No answers on this topic
    Sendoso
    I log in to the Sendoso website each time to use it, I'm not sure if there's an easier way. There may actually be a chrome extension that I'm just not using for whatever reason. I bet there is. But the website works well enough. Doesn't blow my mind, but it's all I need
    Incentivized
    Read full review
    Reliability and Availability
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    Sendoso occasionally has downtime, but it's usually isolated to a single feature and doesn't effect the entire platform. They are responsive when it comes to intaking these outages and are quick to work to resolve them
    Incentivized
    Read full review
    Performance
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    Their platform doesn't take a long time to load, and it typically isn't too buggy once a new feature has been out for a while. Reports are pretty quick to generate and are emailed to the user on file for use typically within ten minutes or so. I have not noticed Sendoso slowing down any of the software it integrates with at all
    Incentivized
    Read full review
    Support Rating
    LeadSquared
    Great to work with and also Easy to work with Do not just listen to the problem but provide upfront solutions Always available and are ready to support on holidays Considerate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can ask Always available to help with the internal tasks as well like creating automations, drip creations etc
    Read full review
    Reachdesk
    No answers on this topic
    Sendoso
    They listened to the problem with delivery times but did not present a reasonable solution. Again, the shipping costs consumed too much budget. On one bulk send their support team agreed to take over a project for a few of the reps which is encouraging to see.
    Incentivized
    Read full review
    In-Person Training
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    Our in person trainings were on zoom, but they are not recordings which is why I listed them as in person. You get a live person to walk you through integrations, how to use the platform, sendings best practices, setting up other users, etc. The customer success team will help you training staff users too. Ours even ran a contest for them to encourage them to send to prospects and they provided the prize!
    Incentivized
    Read full review
    Online Training
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    These were CSM and Onboarding team zoom meetings where they hand-hold you, which is nice especially compared to other company onboardings. After that they have Zen desk articles and regular check-ins where you can get the training you need. I also am on a slack channel with Sendoso staff where I can ask additional questions or look for best practices.
    Incentivized
    Read full review
    Implementation Rating
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    Get Sales and Marketing both involved in the implementation so you can strategize on how you'd want to use it across your organization. This will help your CSM roll it out the way you want instead of trying to piecemeal it after you've finished the onboarding process. Also I would recommend using a mix of Sendoso Direct, Inventory and eGift sends. Relying all on one or the other will not serve you well
    Incentivized
    Read full review
    Alternatives Considered
    LeadSquared
    I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
    Read full review
    Reachdesk
    We selected Reachdesk because from a capability standpoint, they were very similar but Reachdesk had much better pricing.
    Incentivized
    Read full review
    Sendoso
    Local vendors, including print & mail houses, are the only thing I can compare to Sendoso for similar services. Local vendors are good for ordering a bunch of swag to have at the office or [giving] away at conferences but if you are looking to send items to clients/prospects on-demand then a tool like Sendoso is a must.
    Incentivized
    Read full review
    Scalability
    LeadSquared
    No answers on this topic
    Reachdesk
    No answers on this topic
    Sendoso
    Sendoso has really improved here. Along with helping you train your staff, you can now clone gift touches, sync them with salesforce from the platform directly, and send out address confirmations using your own or their email sending platform - they also just released an option for you to white-label your own domain. helping you save time and get a lot off the ground quickly
    Incentivized
    Read full review
    Return on Investment
    LeadSquared
    • Leads Management has become very easy.
    • Automated Lead Nurturing helps reduce a lot of manual work.
    • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
    Read full review
    Reachdesk
    • Significantly increased pipeline and huge ROI
    • Allowed us to scale ABM rapidly
    Incentivized
    Read full review
    Sendoso
    • Hard to track ROI from gift giving and the true influence it had.
    • Same feedback for current customers and tracking ROI from those who decided to not churn and if this product aided.
    • Overall, folks are happy with receiving packages like the ones from Sendoso, but tough to say from an ROAS perspective whether this is worth it.
    Incentivized
    Read full review
    ScreenShots

    LeadSquared Screenshots

    Screenshot of Lead CaptureScreenshot of Lead DistributionScreenshot of Lead NurturingScreenshot of Sales AutomationScreenshot of Sales TrackingScreenshot of Workflow Automation

    Reachdesk Screenshots

    Screenshot of Address confirmation: To reach people no matter where they are and let them choose where they want to receive their gift with an email addressScreenshot of Reachdesk for People: To show a team how much they are valued and create a culture of appreciation with personalized gifting to celebrate life and work milestones, or as rewards at the end of a demanding projectScreenshot of Reachdesk for events: To create unforgettable virtual experiences, or ship swag directly to an in-person event venue without having to worry about logistics

    Sendoso Screenshots

    Screenshot of Sendoso Platform: Inspire action and drive revenue in every phase of the customer journey by sending personalized gifts, eGift cards, food and wine, and other Physical Impressions™ at scale.Screenshot of Cameo Videos: Make connections with key buyers that you didn’t think were possible. Send personalized Cameos recorded by popular celebrities.Screenshot of Address Confirmation: Feel confident packages will land in the hands of your recipients because you can request that they confirm or change the address of wherever they’re currently working.Screenshot of Send Tracker: Get a high-level, visual summary of where your eGifts or packages are in the process of sending and delivery with Send Tracker to time your outreach and follow-up at exactly the right moment.Screenshot of Analytics Dashboard: Know exactly how Sendoso is impacting open and closed-won opportunities. Filter by top 5 to see your best performing campaigns or recent 5 to see results for your latest campaigns. Plus, drill into individual campaign ROI to see how your costs stack up against closed-won opportunities.Screenshot of Sendoso Integrations: Create, click, and connect from wherever you already work. Sales, SDR, and CX teams can execute one-to-one sends from Salesforce and Outreach, while Marketing teams can automate sends to larger audiences from Marketo.