What users are saying about
50 Ratings
23 Ratings
50 Ratings
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Score 8.3 out of 100
23 Ratings
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Score 7 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Vtiger
WYSIWYG email editor
LeadSquared
8.7
Vtiger
Dynamic content
LeadSquared
8.6
Vtiger
Ability to test dynamic content
LeadSquared
9.3
Vtiger
Landing pages
LeadSquared
8.6
Vtiger
A/B testing
LeadSquared
8.1
Vtiger
Mobile optimization
LeadSquared
9.4
Vtiger
Email deliverability reporting
LeadSquared
9.4
Vtiger
List management
LeadSquared
9.4
Vtiger
Triggered drip sequences
LeadSquared
9.4
Vtiger

Lead Management

LeadSquared
8.6
Vtiger
Lead nurturing
LeadSquared
10.0
Vtiger
Lead scoring and grading
LeadSquared
10.0
Vtiger
Data quality management
LeadSquared
5.1
Vtiger
Automated sales alerts and tasks
LeadSquared
9.5
Vtiger

Campaign Management

LeadSquared
5.4
Vtiger
Calendaring
LeadSquared
2.1
Vtiger
Event/webinar marketing
LeadSquared
8.8
Vtiger

Social Media Marketing

LeadSquared
8.5
Vtiger
Social sharing and campaigns
LeadSquared
8.7
Vtiger
Social profile integration
LeadSquared
8.3
Vtiger

Reporting & Analytics

LeadSquared
8.8
Vtiger
Dashboards
LeadSquared
8.5
Vtiger
Standard reports
LeadSquared
9.0
Vtiger
Custom reports
LeadSquared
9.0
Vtiger

Platform & Infrastructure

LeadSquared
8.8
Vtiger
API
LeadSquared
9.0
Vtiger
Role-based workflow & approvals
LeadSquared
8.8
Vtiger
Customizability
LeadSquared
8.9
Vtiger
Integration with Salesforce.com
LeadSquared
8.5
Vtiger
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Vtiger
Integration with SugarCRM
LeadSquared
8.6
Vtiger

Sales Force Automation

LeadSquared
Vtiger
7.7
Customer data management / contact management
LeadSquared
Vtiger
8.5
Workflow management
LeadSquared
Vtiger
6.8
Opportunity management
LeadSquared
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Vtiger
7.3
Contract management
LeadSquared
Vtiger
7.4
Quote & order management
LeadSquared
Vtiger
7.8
Interaction tracking
LeadSquared
Vtiger
9.4

Customer Service & Support

LeadSquared
Vtiger
7.8
Case management
LeadSquared
Vtiger
7.4
Help desk management
LeadSquared
Vtiger
8.2

Marketing Automation

LeadSquared
Vtiger
9.2
Lead management
LeadSquared
Vtiger
8.9
Email marketing
LeadSquared
Vtiger
9.4

CRM Project Management

LeadSquared
Vtiger
8.8
Task management
LeadSquared
Vtiger
8.0
Billing and invoicing management
LeadSquared
Vtiger
9.3
Reporting
LeadSquared
Vtiger
9.0

CRM Reporting & Analytics

LeadSquared
Vtiger
9.5
Forecasting
LeadSquared
Vtiger
8.9
Pipeline visualization
LeadSquared
Vtiger
10.0
Customizable reports
LeadSquared
Vtiger
9.5

Customization

LeadSquared
Vtiger
7.9
Custom fields
LeadSquared
Vtiger
7.8
Custom objects
LeadSquared
Vtiger
8.6
API for custom integration
LeadSquared
Vtiger
7.3

Social CRM

LeadSquared
Vtiger
5.9
Social engagement
LeadSquared
Vtiger
5.9

Platform

LeadSquared
Vtiger
5.6
Mobile access
LeadSquared
Vtiger
5.6

Security

LeadSquared
Vtiger
8.7
Role-based user permissions
LeadSquared
Vtiger
8.7

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Vtiger

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Vtiger
7.6

Likelihood to Renew

LeadSquared
8.8
Vtiger

Usability

LeadSquared
8.2
Vtiger

Support Rating

LeadSquared
9.1
Vtiger
9.0

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