Less Annoying CRM vs. Really Simple Systems

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Less Annoying CRM
Score 9.1 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Really Simple Systems
Score 7.6 out of 10
Small Businesses (1-50 employees)
Really Simple Systems is a customer relationship management (CRM) software deployed via cloud with built-in features like email marketing, pipeline management, and case management.
$8
per month
Pricing
Less Annoying CRMReally Simple Systems
Editions & Modules
Always
$15
per month per user
Free CRM
$0
2 Users and 100 Company Records
Starter
$15
per User, 1000 Company Records, Unlimited Contacts, 1 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Online ‘self-service’ Support Hub, Email and Online Chat Support, Optional Marketing Module
Professional
$33
per User, 5000 Company Records, Unlimited Contacts, 5 GB Document Storage, MailSync, Custom Settings, Custom Reports, API Integration, Advanced User Permission Levels, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support, Priority Technical Support, Optional Marketing and Service Desk Modules
Enterprise
$50
per User, Unlimited Company Records, Unlimited Contacts, Unlimited Document Storage, MailSync, Advanced Reporting, Custom Settings, Advanced User Permission Levels, API Integration, Online ‘self-service’ Support Hub, Free Email, Chat and Phone Support , Top Priority Technical Support, Dedicated Account Manager, Free Online Team Training , Optional Marketing and Service Desk Modules
Offerings
Pricing Offerings
Less Annoying CRMReally Simple Systems
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.All plans include free customer support and setup help.
More Pricing Information
Community Pulse
Less Annoying CRMReally Simple Systems
Top Pros
Top Cons
Features
Less Annoying CRMReally Simple Systems
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Less Annoying CRM
8.3
40 Ratings
8% above category average
Really Simple Systems
7.2
33 Ratings
6% below category average
Customer data management / contact management9.939 Ratings7.833 Ratings
Workflow management9.833 Ratings7.213 Ratings
Territory management7.718 Ratings6.98 Ratings
Opportunity management8.232 Ratings7.727 Ratings
Integration with email client (e.g., Outlook or Gmail)8.235 Ratings6.325 Ratings
Contract management7.617 Ratings00 Ratings
Quote & order management6.313 Ratings00 Ratings
Interaction tracking9.928 Ratings7.525 Ratings
Channel / partner relationship management7.115 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Less Annoying CRM
9.5
34 Ratings
24% above category average
Really Simple Systems
7.2
25 Ratings
4% below category average
Case management9.030 Ratings7.423 Ratings
Help desk management9.931 Ratings7.024 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Less Annoying CRM
7.7
26 Ratings
2% above category average
Really Simple Systems
7.1
27 Ratings
6% below category average
Lead management8.525 Ratings7.024 Ratings
Email marketing6.815 Ratings7.220 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Less Annoying CRM
9.9
34 Ratings
27% above category average
Really Simple Systems
7.0
29 Ratings
8% below category average
Task management9.933 Ratings7.127 Ratings
Reporting9.924 Ratings6.925 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Less Annoying CRM
7.8
24 Ratings
2% above category average
Really Simple Systems
6.5
25 Ratings
16% below category average
Forecasting7.112 Ratings6.320 Ratings
Pipeline visualization8.121 Ratings6.321 Ratings
Customizable reports8.118 Ratings6.824 Ratings
Customization
Comparison of Customization features of Product A and Product B
Less Annoying CRM
8.5
35 Ratings
12% above category average
Really Simple Systems
6.8
28 Ratings
11% below category average
Custom fields9.935 Ratings7.128 Ratings
Scripting environment7.06 Ratings00 Ratings
API for custom integration8.64 Ratings6.517 Ratings
Custom objects00 Ratings6.824 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Less Annoying CRM
4.8
4 Ratings
39% below category average
Really Simple Systems
-
Ratings
Marketing automation4.84 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Less Annoying CRM
9.9
23 Ratings
28% above category average
Really Simple Systems
6.8
21 Ratings
10% below category average
Mobile access9.923 Ratings6.821 Ratings
Security
Comparison of Security features of Product A and Product B
Less Annoying CRM
10.0
23 Ratings
18% above category average
Really Simple Systems
7.8
28 Ratings
6% below category average
Role-based user permissions10.023 Ratings7.828 Ratings
Best Alternatives
Less Annoying CRMReally Simple Systems
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Less Annoying CRMReally Simple Systems
Likelihood to Recommend
9.9
(40 ratings)
7.6
(34 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.1
(1 ratings)
Usability
9.1
(28 ratings)
7.8
(18 ratings)
Support Rating
9.2
(29 ratings)
8.0
(17 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Less Annoying CRMReally Simple Systems
Likelihood to Recommend
Less Annoying CRM
I already mentioned some specific scenarios in the earlier parts of my review. I'd say that my best experience has been Customer Service. When I was first using Less Annoying CRM and had NEVER BEFORE used any sort of CRM, I was intimidated. Surprisingly, the company had a customer service phone number as well as a way to email them. I contacted them for help initially. They were quick to respond, and were willing to set up appointments to walk me through the setup process. But it was SO EASY! They have been available, friendly, and helpful, every time. They also have a video series that is super-helpful when you're first learning how to use the CRM.
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Really Simple Systems CRM
If you have a customer/job where there are steps to be followed such as quotes, follow up, purchase orders received, etc. You can set reminders for a member of the team with their next step and they will be sent reminders. Works well as long as it is kept updated.
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Pros
Less Annoying CRM
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Really Simple Systems CRM
  • Can send out marketing emailers within 5 minutes of an industry-specific update from any device
  • Sales dashboard [can be] built how I want it using the Really Simple Systems widgets
  • Activity integration from email accounts included
  • Manage my sales pipeline opportunities effectively
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Cons
Less Annoying CRM
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Really Simple Systems CRM
  • Resends - I would like a simple [one-click] function to resend email campaigns to [non-openers.]
  • [Emails] that have been created but not sent or attached to a campaign I would like to see a place that they could be in [the] draft so I can come back to them at a later date without them appearing on the email list[.]
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Likelihood to Renew
Less Annoying CRM
Excellent product which meets my needs of a complex industry
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Really Simple Systems CRM
No answers on this topic
Usability
Less Annoying CRM
In a nutshell, lesson on CRM is everything I didn’t even realize that I wanted. The website is so smooth and intuitive, using it in my mobile browser is unbelievably easy and efficient, and the fact that it’s so remarkably easy to use and the website loads so incredibly fast, that for those things alone deserves a 10. Everything else it does is just a bonus. I highly recommend Less Annoying CRM.
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Really Simple Systems CRM
Simple systems is great for smaller sales and marketing teams to log their territories and report on progress on their opportunities. There are many useful features such as tasks and reporting to show to management how opportunities are progressing and when the estimated close date would occur. The two main issues are scalability within larger [organizations] and the ease to duplicate contacts.
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Support Rating
Less Annoying CRM
I happen to be a blind person that uses a screen reader to access software on my computer. Anytime I have had an issue with the Less Annoying CRM software, I have always had a person from customer service either walk me through my issue or send my concerns to their developers that resolve my issues in a timely manner. I highly recommend this software based off of the customer service alone.
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Really Simple Systems CRM
Whenever I have had any issues, which is probably only 3 times in 10 years, the back office support has been fantastic and got me up and running again in a very short time. Cannot fault them at all. But as I stated, problems have been very few and far between.
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Implementation Rating
Less Annoying CRM
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Really Simple Systems CRM
No answers on this topic
Alternatives Considered
Less Annoying CRM
HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
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Really Simple Systems CRM
We choose RSS due to cost. We are a startup and needed a great solution that did not cost [a lot]. RSS [fits] all our needs at the perfect price. We could not be more thrilled with our choice and it has simplified our client interaction[.]
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Return on Investment
Less Annoying CRM
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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Really Simple Systems CRM
  • A very positive effect on our understanding of our customers and what kind of events are working well at the venue and which aren't. This will allow us to work more smartly when responsive to enquiries, improving our overall productivity.
  • Very positive impact on our current review of marketing and sales strategy.
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ScreenShots

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.

Really Simple Systems Screenshots

Screenshot of Accounts PageScreenshot of Tasks PageScreenshot of Marketing Dashboard