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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Less Annoying CRM

    Score9.8 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    VerticalResponse

    Score10 out of 10
    N/AVerticalResponse is an email campaign management software and services platform from Deluxe. In addition to providing email marketing tools, VerticalResponse offers fully managed email marketing services from campaign launch and management to reporting and analysis.

    $9

    per month

    Pricing
    Less Annoying CRMVerticalResponse
    Editions & Modules
    Always
    $15
    per month per user
    Basic
    $11.00
    per month
    Pro
    $16.00
    per month
    Pro Plus
    $196.00
    per month
    Offerings
    Pricing Offerings
    Less Annoying CRMVerticalResponse
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.—
    More Pricing Information
    Community Pulse
    Less Annoying CRMVerticalResponse
    Considered Both Products
    Less Annoying CRM
    No answer on this topic
    VerticalResponse
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    56 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    56 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    56 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Less Annoying CRMVerticalResponse
    Sales Force Automation
    Comparison of Sales Force Automation features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    9.1
    64 Ratings
    15% above category average
    VerticalResponse
    -
    Ratings
    Customer data management / contact management9.963 Ratings00 Ratings
    Workflow management9.555 Ratings00 Ratings
    Territory management8.124 Ratings00 Ratings
    Opportunity management9.947 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.751 Ratings00 Ratings
    Contract management8.425 Ratings00 Ratings
    Quote & order management7.721 Ratings00 Ratings
    Interaction tracking9.945 Ratings00 Ratings
    Channel / partner relationship management8.727 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    9.9
    54 Ratings
    25% above category average
    VerticalResponse
    -
    Ratings
    Case management9.947 Ratings00 Ratings
    Help desk management9.948 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    8.8
    40 Ratings
    13% above category average
    VerticalResponse
    -
    Ratings
    Lead management9.039 Ratings00 Ratings
    Email marketing8.621 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    9.7
    52 Ratings
    23% above category average
    VerticalResponse
    -
    Ratings
    Task management9.951 Ratings00 Ratings
    Reporting9.537 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    8.7
    37 Ratings
    13% above category average
    VerticalResponse
    -
    Ratings
    Forecasting7.817 Ratings00 Ratings
    Pipeline visualization8.432 Ratings00 Ratings
    Customizable reports9.927 Ratings00 Ratings
    Customization
    Comparison of Customization features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    8.8
    53 Ratings
    14% above category average
    VerticalResponse
    -
    Ratings
    Custom fields9.752 Ratings00 Ratings
    Scripting environment8.311 Ratings00 Ratings
    API for custom integration8.510 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    8.6
    11 Ratings
    13% above category average
    VerticalResponse
    -
    Ratings
    Marketing automation8.711 Ratings00 Ratings
    Compensation management8.64 Ratings00 Ratings
    Platform
    Comparison of Platform features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    9.9
    34 Ratings
    26% above category average
    VerticalResponse
    -
    Ratings
    Mobile access9.934 Ratings00 Ratings
    Security
    Comparison of Security features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    10.0
    31 Ratings
    17% above category average
    VerticalResponse
    -
    Ratings
    Role-based user permissions10.031 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    -
    Ratings
    VerticalResponse
    9.9
    8 Ratings
    21% above category average
    WYSIWYG email editor00 Ratings10.07 Ratings
    Dynamic content00 Ratings10.05 Ratings
    Ability to test dynamic content00 Ratings10.04 Ratings
    Landing pages00 Ratings10.04 Ratings
    A/B testing00 Ratings10.05 Ratings
    Mobile optimization00 Ratings10.05 Ratings
    Email deliverability reporting00 Ratings10.08 Ratings
    List management00 Ratings10.08 Ratings
    Triggered drip sequences00 Ratings9.02 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    -
    Ratings
    VerticalResponse
    10.0
    9 Ratings
    27% above category average
    Dashboards00 Ratings10.09 Ratings
    Standard reports00 Ratings10.09 Ratings
    Custom reports00 Ratings10.06 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Less Annoying CRM and VerticalResponse
    Feature
    Less Annoying CRM
    -
    Ratings
    VerticalResponse
    10.0
    1 Ratings
    20% above category average
    URL Validation00 Ratings10.01 Ratings
    Link Tracking00 Ratings10.01 Ratings
    Image Validation00 Ratings10.01 Ratings
    Inbox Display00 Ratings10.01 Ratings
    Email Accessibility Tools00 Ratings10.01 Ratings
    Spelling and Grammar Check00 Ratings10.01 Ratings
    Spam Testing00 Ratings10.01 Ratings
    Email Previews00 Ratings10.01 Ratings
    Best Alternatives
    Less Annoying CRMVerticalResponse
    Small Businesses
    Salesflare
    Score10 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Less Annoying CRMVerticalResponse
    Likelihood to Recommend
    9.9
    (65 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    8.6
    (19 ratings)
    Usability
    9.9
    (51 ratings)
    9.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (30 ratings)
    8.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (4 ratings)
    User Testimonials
    Less Annoying CRMVerticalResponse
    Likelihood to Recommend
    Less Annoying CRM
    This is the perfect solution for companies looking for a simple and easy-to-use CRM that also has valuable features and functionalities that their business needs. The price is fantastic and the customer service is responsive, friendly and caring. The ability to sync Less Annoying CRM with other programs is a plus. I love that they continue to introduce new features that are helpful.
    Read full review
    VerticalResponse
    For businesses requiring advanced email marketing features like sophisticated automation, in-depth analytics, and extensive customization, VerticalResponse might fall short due to its limited featuresVerticalResponse is ideal for small businesses or freelancers who need a simple, straightforward email marketing tool. Its ease of use and basic features make it suitable for those without extensive technical expertise in email marketing
    Incentivized
    Read full review
    Pros
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    VerticalResponse
    • I love the ease of list builder because we often times have a lot of data to import. It would be simply impossible without this tool, considering the amount of customer data we have for any one given email.
    • We really enjoy the ease of use of the HTML wizard as well. It helps even a novice be able to make a beautiful and attention grabbing email.
    • The dashboard is functional and easy to find when you need with a quick search.
    Incentivized
    Read full review
    Cons
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    VerticalResponse
    • The type face is small. Not sure if this is to avoid overwhelming the reader, but I could see this being an issue with vision-impaired people or people who don't see small print well.
    • Sometimes I find it takes multiple clicks to make one simple change. I wish there was a search field at the top of the screen that allowed me to jump directly to a client's entry to update it there.
    Read full review
    Likelihood to Renew
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    VerticalResponse
    Product is easy for both technical and non-technical people to use. A cost effective solution for sending out large number of messages. We can manage unsubscribes by individual accounts, so we can have multiple multiple accounts combined to maximize our buying power on credits. Effective API for sending/receiving data makes tool a valuable asset.
    Read full review
    Usability
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    VerticalResponse
    I truly love this product. We are moving to an all-in-one system next year and my greatest fear in doing so is how much I will miss this platform. Although we are excited for things ahead, I will always keep Vertical Response in my back pocket incase I don't love the new platform as much
    Incentivized
    Read full review
    Reliability and Availability
    Less Annoying CRM
    No answers on this topic
    VerticalResponse
    Never had an issue with uptime
    Read full review
    Performance
    Less Annoying CRM
    No answers on this topic
    VerticalResponse
    No issues
    Read full review
    Support Rating
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    VerticalResponse
    At Vertical Response the help desk associates are courteous, knowledgeable and helpful. You can tell they enjoy what they do. And clearly, they are well trained because most times, the first point of contact is able to resolve any issue you may have. There have been very few times where an associate has needed to get back to me or escalate me to a supervisor
    Incentivized
    Read full review
    Online Training
    Less Annoying CRM
    No answers on this topic
    VerticalResponse
    Basic functions and online help...we used what was needed, at the time, and will continue to explore other online trainings as our functional needs expand
    Read full review
    Implementation Rating
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    VerticalResponse
    Salesforce integration never worked right. We had to abandon.
    Read full review
    Alternatives Considered
    Less Annoying CRM
    No CRM comes ready to run out of the box. But Less Annoying CRM is close to it. It all comes down to your needs . To get started Less Annoying CRM is by far the fastest and easiest route. Less Annoying CRM doesn't have all the bells and jingles rather more or less what you need. With all other CRM's I've used and evaluated you need to go through "a setup" which either cost you money and/or your time. I figure if it takes a setup involving people (consultants) before getting started it says a lot about the flexibility in terms of what your can do later on.
    Read full review
    VerticalResponse
    In addition to using Vertical Response personally I also manage email marketing for clients that already use Mailchimp, Robly and Constant Contact. While most of these platforms all offer similar features I choose Vertical Response first if the client does not have a platform in place. Typically I am also teaching the client how to use this tool and the Vertical Response visual interface is very easy for me to teach a client how to navigate and create their own campaigns.
    Incentivized
    Read full review
    Return on Investment
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    VerticalResponse
    • We were able to blast out promotions our company was having to customers which created an increase in business.
    • By blasting out any service issues, it keeps our customers informed so that they are not wondering what is going on.
    • Allows us to store unsubscribed emails so that we are not constantly pestering people who do not want to be emailed.
    Incentivized
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.