Lever vs. Recruit CRM

I think Lever is great for any sized company, but especially strong for smaller, growing teams. It's a very simple system, but clean, sleek, and very useful in any scenario. They have great support whenever you need it so those with smaller HR or People teams could easily benefit from their help. Can't think of too many scenarios where Lever wouldn't be well-suited, but maybe once you grow to International growth and hiring, it may be better to have a more Enterprise style business, set up for larger scaling.

Incentivized

Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.

Incentivized

• Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
• Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
• Has excellent reporting on how well each email message is working.

Incentivized

• Easy parsing Resume
• Adding contacts, Companies, candidates with ease from Linkedin
• setting tasks and calendar invites
• Advanced boolean search of candidates
• reports on Activities
• Fully Customize system
• Email triggers
• contact stages
• Hiring pipeline
• Deals pipeline
• Phone calling & Recording Settings
• Deal Pipeline

• [In my experience,] terrible customer support - pay more to get less...
• Integrations are spotty and can break without reason
• Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed
• Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way
• Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team.

• They are adding a lot of features all the time which can be annoying
• They are usually catching up with features that other programs have rather than being more innovative
• Other than this, I do not really have any complaints about this software

Incentivized

It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!

There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.

Incentivized

What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...

Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.

Incentivized

Lever is comparable to Greenhouse in its basic recruiting functions. I have found it to be WAY better than Bullhorn (clunky and overly-complicated with a very dated and non-intuitive interface) and Jazz HR (slick and pretty, but limited in its functions). The best ATS I've used is the proprietary tool at Meta, but alas, that tool is for internal use only

Incentivized

We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.

Incentivized

• Lever provides an enormous ROI by getting us in front of the right candidates that are going to make us more money and more successful as an org.
• I think that both the quality and quantity of new hires has gone up ever since we started using lever and involving the entire org in the process.
• It also saves us a lot of time because we don't need to send referrals via email, while saving/attaching resumes and such.

Incentivized

• Huge Impact on ROI (This is going from having no ATS to having an ATS)
• Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations
• Has allowed us to maintain a relatively low cost in our tooling

Incentivized