LogicMonitor vs. Microsoft Sentinel

I would recommend LogicMonitor to mid-sized IT teams or MSPs. I thought it was going to be just another monitoring tool, but the more you work with it, the more you realize how solid it actually is; now it's a full-on platform. I've had a really good experience with Logic Monitor. It's powerful, a little messy in Parts. But once it's running smoothly, it's kind of a beast, definitely made my life easier.

I recommend Microsoft Sentinel for effective threat detection and response. It is a great SIEM and SOAR solution for businesses, and we have used it effectively, which is why I recommend it. Since it works across on-premises and multi-cloud environments, it is ideal for businesses of all sizes. Being AI-equipped and its ability to handle threat analytics make it irresistible.

Incentivized

• It shows us system issues right away so we can fix them fast.
• It finds new devices on its own, so we do not miss anything.
• It alerts us only when something really unusual happens.
• Its dashboards make it easy for everyone to see system health.
• It helps us see trends so we are ready for busy times.

Incentivized

• I appreciate that it keeps the data within our, what we call our, authorization boundary. The fact that the data remains within Microsoft's, I guess, walled garden if you will, is very helpful for certain compliance needs in particular.
• The large library of ingestion: ability to ingest is basically as easy as I can basically get it to be most of the time. There's occasionally some vendors that it's a little bit more challenging for, but given the ease of integration for a lot of things, basically it's become one of my requirements when I am looking at other tools is how easily do they integrate with Sentinel.

Incentivized

• Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
• ARM CPU support for collectors to allow for a lighter weight appliance deployment
• WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors

Incentivized

• I think it should include more third party integration with non microsoft products as well as with other cloud providers. These integrations should be native.
• It should improve ML and AI capabilities.
• I find its documentation a little bit difficult to understand at the start. So the words should be simple.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

it does the job reasonably well

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

The Microsoft Azure Sentinel solution is very good and even better if you use Azure. It's easy to implement and learn how to use the tool with an intuitive and simple interface. New updates are happening to always bring new news and improve the experience and usability. The solution brings reliability as it is from a very reliable manufacturer.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Azure Sentinel is very easy to use and configure. If you are stuck somewhere, Microsoft support is excellent in assisting and solving your issue.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.

Incentivized

Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.

Incentivized

Microsoft Sentinel excels in cloud-native scalability, Microsoft ecosystem integration, and AI-driven threat detection with UEBA and Fusion rules, offering faster deployment and lower costs (48% cheaper per Forrester) than Splunk, QRadar, Exabeam, SentinelOne, Securonix, and Wazuh. It lags in third-party integrations and syslog parsing. Organizations choose Microsoft Sentinel for its cost-effectiveness, automation, and Microsoft synergy, especially in Azure-heavy environments, though Splunk and Exabeam lead in flexibility and UEBA, respectively.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

Did not use professional services

Incentivized

• We Eliminated an on-prem monitoring tool which was in excess of 25 servers
• A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
• Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory

Incentivized

• As any cybersecurity product, this has to be more with risk to avoid loss in case of a ransomware that more than relate to a productivity increase. Maybe the impact could be that instead of having people that are checking 24/7 the dashboard, you could implement Sentinel and have less people checking that or people with less expertise. So the saving will be a minor but will be a saving in the cost of your team.

Incentivized