Lola.com vs. Tipalti

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lola.com
Score 8.0 out of 10
N/A
Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
$250
per month
Tipalti
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.
$129
per month
Pricing
Lola.comTipalti
Editions & Modules
All-In
$250
per month
Free
Free
No answers on this topic
Offerings
Pricing Offerings
Lola.comTipalti
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
More Pricing Information
Community Pulse
Lola.comTipalti
Features
Lola.comTipalti
Payment Management
Comparison of Payment Management features of Product A and Product B
Lola.com
-
Ratings
Tipalti
8.8
62 Ratings
16% above category average
Customizable Approval Policies00 Ratings8.550 Ratings
Financial Document Management00 Ratings8.147 Ratings
Payment Status Tracking00 Ratings9.259 Ratings
Payment Audit Trail00 Ratings9.053 Ratings
Duplicate Bill Detection00 Ratings9.052 Ratings
Advanced OCR00 Ratings8.445 Ratings
Electronic Funds Transfer00 Ratings9.348 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Lola.com
-
Ratings
Tipalti
8.6
55 Ratings
20% above category average
Automated Accounts Payable Processes00 Ratings8.952 Ratings
Vendor Management00 Ratings9.152 Ratings
Tax Form Preparation00 Ratings7.632 Ratings
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Lola.comTipalti
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Score 9.7 out of 10
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Score 7.8 out of 10
Webexpenses
Webexpenses
Score 8.7 out of 10
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User Ratings
Lola.comTipalti
Likelihood to Recommend
9.7
(14 ratings)
8.6
(101 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.1
(4 ratings)
Usability
9.1
(1 ratings)
8.8
(77 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
8.2
(1 ratings)
Support Rating
9.1
(10 ratings)
7.3
(14 ratings)
Online Training
-
(0 ratings)
7.3
(2 ratings)
Implementation Rating
-
(0 ratings)
7.3
(3 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
6.4
(1 ratings)
Product Scalability
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Lola.comTipalti
Likelihood to Recommend
Lola Travel Company
We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
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Tipalti
I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
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Pros
Lola Travel Company
  • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
  • Offers employees who travel a single interface for booking travel
  • Provides employees who are traveling with concierge level service when booking and while on the road
  • The platform's live chat is fantastic!
Read full review
Tipalti
  • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
  • The audit trail feature is hugely helpful to track an invoice's progress through the system
  • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
  • We were able to put in strong controls around changes to vendor data
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Cons
Lola Travel Company
  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
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Tipalti
  • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
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Likelihood to Renew
Lola Travel Company
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
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Tipalti
Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
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Usability
Lola Travel Company
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
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Tipalti
Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
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Reliability and Availability
Lola Travel Company
No answers on this topic
Tipalti
Tipalti has always been responsive to our questions and concerns.
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Performance
Lola Travel Company
No answers on this topic
Tipalti
No issues here. Generally has been pretty fast.
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Support Rating
Lola Travel Company
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
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Tipalti
Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
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Online Training
Lola Travel Company
No answers on this topic
Tipalti
Tipalti provides great How to online guide
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Implementation Rating
Lola Travel Company
No answers on this topic
Tipalti
The salesperson involved was involved in implementation which I found very helpful.
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Alternatives Considered
Lola Travel Company
Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
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Tipalti
From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
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Contract Terms and Pricing Model
Lola Travel Company
No answers on this topic
Tipalti
I did not make the decision to purchase this product.
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Scalability
Lola Travel Company
No answers on this topic
Tipalti
We were given the option of only one integration.
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Return on Investment
Lola Travel Company
  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
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Tipalti
  • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
  • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
  • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
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ScreenShots

Tipalti Screenshots

Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal