What users are saying about
Top Rated
40 Ratings
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Top Rated
208 Ratings
Top Rated
40 Ratings
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Score 9.4 out of 100

Vidyard

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Top Rated
208 Ratings
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Score 8.6 out of 100

Highlights

Loom and Vidyard are both Video platforms that provide marketing teams with tools to engage clients with video content. Loom is most popular with small businesses though it is also used by mid-sized companies. Loom is marketed as a screen and video capture software designed to create high-quality videos. Vidyard is used by businesses of all sizes, though it is most popular with mid-sized organizations. Vidyard is marketed as a video marketing software and includes analytics and video campaign management features.

Features

Loom and Vidyard both include essential video creation features, they have several features that set them apart from each other.

Loom is focused on providing the tools businesses need to create video content easily and for free. Users of Loom are able to create videos through a Google Chrome extension and immediately upload it to Loom for editing and publishing. This efficient process can save businesses time as they don’t need to go through multiple applications to produce and publish their content. Additionally, Loom is very user friendly, to the point that new users with some technical experience may not need training at all.

Vidyard provides businesses with video marketing tools that help them to run video marketing campaigns. Vidyard allows businesses to apply custom branding to their video player and includes CTA’s to funnel traffic from their videos back to their website. Additionally, Vidyard provides analytics in real-time, so marketers can see what users are viewing videos and decide who should be followed up with.

Limitations

Though Vidyard and Loom both provide excellent video production features, they have a few limitations that are important to consider.

Loom provides simple video creation, but it has less customization than Vidyard offers and doesn’t sport as many integrations with email services. Additionally, Loom doesn’t include marketing tools for campaign scheduling or automation. Loom does include some analytics features, but they are minimal compared to Vidyard’s offering and aren’t available in real-time.

Vidyard provides a powerful suite of video marketing tools but is more complex to use compared to Loom. To take full advantage of Vidyard’s analytics features, more technical users or significant training may be required. Additionally, the process of creating and uploading videos with Vidyard is more time consuming compared to Loom’s rapid content production process.

Pricing

Loom offers a forever free option that allows for unlimited video recording and uploads. Higher price points include additional features such as a drawing tool, additional analytics features, and branded pages. These advanced packages are not yet available to most businesses, though early access is available for some businesses as well as teachers and students. Pricing for this plan is available from Loom upon request.

Vidyard offers a free pricing tier for users that only need 5 videos at a time. This package is using for users that want to try out Vidyard before committing to a more expensive package. The Pro package costs $15.00 per month and includes unlimited video uploads, though only 20 can be embedded at once. The Starter package costs $150.00 per month and includes video analytics, social media syncing, and a more customizable video player. The Plus package costs $850.00 per month and includes A/B testing for thumbnails, SEO features, and advanced analytics. Vidyard also offers custom pricing for enterprises that have unique needs not included in the other packages.

Likelihood to Recommend

Loom

Loom is perfect if you do anything on a computer or phone and you need to document it. Rather than firing up another screen recording tool, recording your video, then downloading the file and uploading it to Youtube THEN sharing that link (my old workflow)—I can now just press one button, select the area of my screen I want to record, record my video, and send it within seconds. No extra software or steps.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Vidyard

Vidyard is ideal for communicating with customers. It's especially great when you have a potential customer and you want to boost the rapport you have with them. A video message makes the sales rep human (rather than just a voice on the phone), and therefore, more trustworthy. We have a rep who uses it to send a follow-up message after a good call with a potential customer. It helps him recap their conversation, shows his level of enthusiasm, and sets him apart from any other company they may have spoken with.
Julia West | TrustRadius Reviewer

Pros

Loom

  • Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
  • I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
  • The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
Jack Edward Heald | TrustRadius Reviewer

Vidyard

  • Ease of use. It's immediately available straight from your desktop via Chrome. If it's faster to say it than type it, we use Vidyard.
  • Show engagement. We get immediate alerts when the videos are being watched and re-watched. We regularly see Sales Outreach videos being re-watched more than 10 times. Great lead signals!
  • The support from the people at Vidyard is great too. Michael has built a great company of really helpful and friendly people.
Eric Murphy | TrustRadius Reviewer

Cons

Loom

  • Settings could be more configurable - I rarely want my face on the video. Every time I need to turn it off... ideally this could be a setting to have it disabled by default.
  • The UI while recording could be improved. I often forget the keyboard shortcuts, and a simpler red button floating on the screen or somethign would be great to stop the recording simply as needed.
  • The desktop app (in beta) overrides some standard keyboard shortcuts in OSX, which is frustrating.
Jeff Garon | TrustRadius Reviewer

Vidyard

  • Updating a video within a player shouldn't lose all previous analytics—there should be an option to update the video file with a newer version while retaining previous engagement insights.
  • Their UI is confusing to use at first (i.e., duplicating players versus duplicating videos).
  • More customization options for the player controls, not just changing the color.
  • Bulk actions/templates to change the color or branding across multiple videos at once, instead of one at a time.
Terra Stafford | TrustRadius Reviewer

Likelihood to Renew

Loom

Loom 8.0
Based on 1 answer
Loom is a very good product which has many different use cases that help us to keep our products supported, allow our products to be sold, and allow us to talk with one another in the company. There are not many glaring issues with Loom that would hold me back from continuing to use this service but the main question will be how they stack up with the other video products on the market and their direct competition.
Anonymous | TrustRadius Reviewer

Vidyard

Vidyard 7.5
Based on 5 answers
I'm definitely going to continue to use the GoVideo app but would want to look around to see if there are better alternatives to create higher quality content and videos for all to see.
Jon Mazza | TrustRadius Reviewer

Usability

Loom

Loom 10.0
Based on 4 answers
Loom is one of the easiest software solutions that I've used. Their Chrome extension is very intuitive and I hear that the desktop app is phenomenal. Once you've stopped the recording, the video is instantly available to share via the link that Loom provides you. The recipient only needs to click on the link and click 'play' on the Loom landing page. So easy.
Anonymous | TrustRadius Reviewer

Vidyard

Vidyard 8.8
Based on 16 answers
We use Vidyard Enterprise and Vidyard GoVideo. We have found the usability to meet our needs and would say Vidyard Enterprise use takes someone with moderate knowledge to execute, Vidyard GoVideo works for new or intermediate skill sets to leverage video
Brad Banyas | TrustRadius Reviewer

Reliability and Availability

Loom

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.0
Based on 1 answer
It's there when I need it 99% of the time
Jon Mazza | TrustRadius Reviewer

Performance

Loom

Loom 10.0
Based on 3 answers
It is the best platform that I have come across that does exactly what I want it to do when I want it to do it. It is there when I need it (browser extension) and hidden when I don't. I have never had an issue with the service and find it to be one of the most convenient tools to use when an email or Slack won't suffice.
Chandler Elmore | TrustRadius Reviewer

Vidyard

Vidyard 9.2
Based on 11 answers
It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
Robert Foreman | TrustRadius Reviewer

Support Rating

Loom

Loom 8.6
Based on 8 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Anonymous | TrustRadius Reviewer

Vidyard

Vidyard 8.6
Based on 119 answers
I had an initial question regarding how to ensure buttons remained on a video after a video had finished playing. The customer chat support was very quick to begin researching my question; they initially gave me a temporary solution but didn't stop there. Imagine my surprise when I received a ticket update from the customer service rep that they had reached out directly to their programmers to enquire how difficult and what would be required to add the function I had requested.
Stephen Adams | TrustRadius Reviewer

Online Training

Loom

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 10.0
Based on 1 answer
Not much to it. Very simple setup
Jon Mazza | TrustRadius Reviewer

Implementation Rating

Loom

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.9
Based on 6 answers
Very easy implementation. We quickly were able to upload some of our videos and embed them on our site.
Dustin Tysick | TrustRadius Reviewer

Alternatives Considered

Loom

For desktop recordings, I've only used Quicktime. Loom is overall a nicer looking and functioning tool for recording videos, although there are a couple tools that Quicktime has (like splicing videos and selecting a specific recording size) that I wish Loom had
Andrea Cross | TrustRadius Reviewer

Vidyard

Comparable to Wistia, their team is dedicated to you growing, you aren't just a pawn. Their product offerings are cutting edge, and in my mind they have a leg up with forming relationships with major platforms on a broad scale like HubSpot and Salesforce.
Tom Burgess | TrustRadius Reviewer

Scalability

Loom

No score
No answers yet
No answers on this topic

Vidyard

Vidyard 9.0
Based on 1 answer
Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
Jon Mazza | TrustRadius Reviewer

Return on Investment

Loom

  • We're able to keep hiring managers happier which typically can increase the number of hires we have. That, in turn, increases revenue. Happy hiring managers also mean more renewals of partnerships
  • We're able to get information to the hiring manager quicker, which can lead to quicker hiring times, which means more money to use faster.
Anonymous | TrustRadius Reviewer

Vidyard

  • Vidyard gives us visibility and control over our videos that free solutions don't offer.
  • We are able to trigger other marketing campaigns based on the results we see from Vidyard, which we weren't able to do before
  • Figuring out the exact value is not as easy as it should be because of the way you pull reports from Vidyard.
Rachel Thomas | TrustRadius Reviewer

Screenshots

Pricing Details

Loom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Loom Editions & Modules

Additional Pricing Details

Vidyard

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Vidyard Editions & Modules

Edition
Vidyard Free$01
Vidyard Plus$8501
Vidyard EnterpriseCustom2
Vidyard GoVideo Pro$803
Vidyard GoVideo for TeamsCustom3
  1. per month
  2. per installation
  3. per seat
Additional Pricing Details
Pricing for enterprise packages is based on a number of factors such as users, needs, and implementation criteria.

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