Mailchimp vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mailchimp
Score 7.9 out of 10
N/A
Mailchimp is the email marketing and marketing automation platform. Most email marketing platforms tell you how your campaigns perform, but Mailchimp goes a step beyond and tells you why by analyzing the data from half a billion emails sent through the platform every day to offer personalized recommendations for improving content, targeting, automations, and driving revenue using emails
$0
per month
NetSuite ERP
Score 8.0 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
MailchimpNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MailchimpNetSuite ERP
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
MailchimpNetSuite ERP
Considered Both Products
Mailchimp
Chose Mailchimp
In my opinion, it's cost-effective only and client was comfortable using this tool as they used it for years.
NetSuite ERP
Chose NetSuite ERP
Netsuite is much less expensive than SAP and easier to implement and use. I have not seen the Quickbooks enterprise edition - we upgraded from QuickBooks Pro and Netsuite handles multiple users much better than QuickBooks did 6 years ago. BigCommerce has more ecommerce features …
Top Pros
Top Cons
Features
MailchimpNetSuite ERP
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Mailchimp
8.0
476 Ratings
4% above category average
NetSuite ERP
-
Ratings
WYSIWYG email editor8.1441 Ratings00 Ratings
Dynamic content7.8424 Ratings00 Ratings
Ability to test dynamic content7.8405 Ratings00 Ratings
Landing pages7.5327 Ratings00 Ratings
A/B testing8.0358 Ratings00 Ratings
Mobile optimization8.1435 Ratings00 Ratings
Email deliverability reporting8.5463 Ratings00 Ratings
List management8.1463 Ratings00 Ratings
Triggered drip sequences7.8320 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Mailchimp
9.1
2 Ratings
16% above category average
NetSuite ERP
-
Ratings
Lead nurturing automation6.22 Ratings00 Ratings
Lead scoring and grading10.01 Ratings00 Ratings
Data quality management10.01 Ratings00 Ratings
Automated sales alerts and tasks10.01 Ratings00 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Mailchimp
8.1
51 Ratings
6% above category average
NetSuite ERP
-
Ratings
Calendaring8.446 Ratings00 Ratings
Event/webinar marketing7.836 Ratings00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Mailchimp
8.1
45 Ratings
7% above category average
NetSuite ERP
-
Ratings
Social sharing and campaigns8.243 Ratings00 Ratings
Social profile integration8.036 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Mailchimp
7.6
461 Ratings
2% above category average
NetSuite ERP
9.6
72 Ratings
32% above category average
Dashboards7.7124 Ratings9.671 Ratings
Standard reports8.0459 Ratings9.670 Ratings
Custom reports7.250 Ratings9.670 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Mailchimp
7.4
45 Ratings
2% below category average
NetSuite ERP
-
Ratings
API7.833 Ratings00 Ratings
Role-based workflow & approvals6.57 Ratings00 Ratings
Customizability5.62 Ratings00 Ratings
Integration with Salesforce.com8.421 Ratings00 Ratings
Integration with Microsoft Dynamics CRM7.618 Ratings00 Ratings
Integration with SugarCRM8.12 Ratings00 Ratings
Third-party software integrations7.640 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
1.1
15 Ratings
146% below category average
Pay calculation00 Ratings1.013 Ratings
Benefit plan administration00 Ratings1.010 Ratings
Direct deposit files00 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
9.2
74 Ratings
24% above category average
API for custom integration00 Ratings9.264 Ratings
Plug-ins00 Ratings9.847 Ratings
Security
Comparison of Security features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
9.5
81 Ratings
17% above category average
Single sign-on capability00 Ratings9.462 Ratings
Role-based user permissions00 Ratings9.580 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
7.8
274 Ratings
3% above category average
Accounts payable00 Ratings8.3268 Ratings
Accounts receivable00 Ratings8.2247 Ratings
Global Financial Support00 Ratings9.726 Ratings
Primary and Secondary Ledgers00 Ratings9.828 Ratings
Journals and Reconciliations00 Ratings9.341 Ratings
Configurable Accounting00 Ratings9.735 Ratings
Standardized Processes00 Ratings9.737 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
8.9
48 Ratings
14% above category average
Inventory tracking00 Ratings9.947 Ratings
Automatic reordering00 Ratings8.828 Ratings
Location management00 Ratings9.435 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
9.1
219 Ratings
17% above category average
Pricing00 Ratings9.653 Ratings
Order entry00 Ratings8.0215 Ratings
Credit card processing00 Ratings8.737 Ratings
Cost of goods sold00 Ratings9.248 Ratings
Order Orchestration00 Ratings9.821 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
7.7
215 Ratings
4% above category average
Billing Management00 Ratings8.3204 Ratings
Cash and Asset Management00 Ratings9.727 Ratings
Travel & Expense Management00 Ratings9.231 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.827 Ratings
Period Close00 Ratings9.735 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
6.5
32 Ratings
16% below category average
Budgeting and Forecasting00 Ratings5.926 Ratings
Project Costing00 Ratings5.923 Ratings
Cost Capture00 Ratings5.922 Ratings
Capital Project Management00 Ratings4.014 Ratings
Customer Contract Compliance00 Ratings9.713 Ratings
Project Revenue Recognition00 Ratings6.922 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
4.1
17 Ratings
49% below category average
Project Planning and Scheduling00 Ratings8.814 Ratings
Task Insight for Project Managers00 Ratings3.311 Ratings
Project Mobile Functionality00 Ratings3.010 Ratings
Definable Resource Pools00 Ratings3.68 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
3.1
12 Ratings
82% below category average
Award Lifecycle Management00 Ratings3.57 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
3.3
19 Ratings
70% below category average
Bids Analyzed and Compared00 Ratings3.58 Ratings
Contract Authoring00 Ratings1.910 Ratings
Contract Repository00 Ratings3.58 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings
Supplier Management00 Ratings9.813 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
3.1
11 Ratings
70% below category average
Risk Repository00 Ratings3.58 Ratings
Control Management00 Ratings1.911 Ratings
Control Efficiency Assessments00 Ratings3.57 Ratings
Issue Detection00 Ratings3.58 Ratings
Remediation and Certification00 Ratings3.58 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
3.1
17 Ratings
74% below category average
Transportation Planning and Optimization00 Ratings2.89 Ratings
Transportation Execution Management00 Ratings2.88 Ratings
Trade and Customs Management00 Ratings2.88 Ratings
Fulfillment Management00 Ratings9.814 Ratings
Warehouse Workforce Management00 Ratings2.511 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
9.2
16 Ratings
22% above category average
Production Process Design00 Ratings8.812 Ratings
Production Management00 Ratings8.814 Ratings
Configuration Management00 Ratings9.810 Ratings
Work Execution00 Ratings9.812 Ratings
Manufacturing Costs00 Ratings8.814 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
8.1
140 Ratings
14% above category average
Forecasting00 Ratings8.417 Ratings
Inventory Planning00 Ratings7.4137 Ratings
Performance Monitoring00 Ratings8.814 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Mailchimp
-
Ratings
NetSuite ERP
3.9
13 Ratings
58% below category average
Proposal Management00 Ratings2.610 Ratings
Product Master Data Management00 Ratings3.29 Ratings
Best Alternatives
MailchimpNetSuite ERP
Small Businesses
Vbout
Vbout
Score 9.7 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
Infor VISUAL
Infor VISUAL
Score 6.7 out of 10
Enterprises
PFL Direct Mail Platform
PFL Direct Mail Platform
Score 9.3 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MailchimpNetSuite ERP
Likelihood to Recommend
8.0
(500 ratings)
8.4
(374 ratings)
Likelihood to Renew
8.5
(51 ratings)
9.2
(49 ratings)
Usability
8.4
(373 ratings)
8.5
(233 ratings)
Availability
9.5
(6 ratings)
9.0
(16 ratings)
Performance
9.0
(7 ratings)
8.0
(15 ratings)
Support Rating
7.9
(15 ratings)
7.1
(216 ratings)
In-Person Training
-
(0 ratings)
7.3
(2 ratings)
Online Training
-
(0 ratings)
6.4
(10 ratings)
Implementation Rating
7.5
(22 ratings)
6.3
(17 ratings)
Configurability
10.0
(2 ratings)
8.7
(5 ratings)
Ease of integration
8.0
(4 ratings)
7.3
(3 ratings)
Product Scalability
9.5
(6 ratings)
9.0
(8 ratings)
Vendor post-sale
10.0
(2 ratings)
4.8
(2 ratings)
Vendor pre-sale
10.0
(2 ratings)
5.0
(1 ratings)
User Testimonials
MailchimpNetSuite ERP
Likelihood to Recommend
Mailchimp
With Mailchimp we are able to revive and enhance our personal connect with the customers. The easy-to-use tools allows us to personalize the email content, segregate and target important leads & send relevant messages. Also, it offers interactive analysis on the performance of a particular campaign. We can judge the effectiveness of our mailers in real time.
Read full review
NetSuite
Netsuite ERP is well suited to helping facilitate a smooth procurement process, raising purchase orders and managing invoices. We use it to set up new suppliers and for global organisations with multiple cost centres, suppliers, agencies, activities etc. it is very good at managing a high volume of different suppliers and activities. It has a relatively navigable interface but could stand to be a bit more simple / modern and automated. It is quite aggressively busy on screen vs some other simplified interfaces
Read full review
Pros
Mailchimp
  • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
  • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
  • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
Read full review
NetSuite
  • Revenue recognition. We get information from Salesforce and we build the revenue recognition engine that I'm really pleased. We avoid a lot of manual work by doing this.
  • We send out invoices electronically from the system. We use it for the fixed asset now with the new lease opinion that we just adopted in January 2022. We leveraged technology, specifically the features in NetSuite to help us account for that.
Read full review
Cons
Mailchimp
  • The interface remains a cluttered, non-intuitive mess. That's true from the haphazard way features are organized to the actual email layout.
  • Analytics have never been a priority, and I don't see that changing with Intuit's new ownership. I'm very frustrated over the limited choices for reporting, even when using third-party solutions. If I needed that function, I would not use MailChimp.
  • I would love to develop a workflow screen that lets me focus on the things that I use all the time. Customizing the interface where the content actually goes into the software would help.
  • I never understood why we couldn't import a document into a MC template. At best, we're spending time copying-and-pasting from one app into MC.
Read full review
NetSuite
  • Certain exports out of the system. There are some pages that you can export to Excel and some pages you can't, I don't know why. So it seems like it should be all functionalities there.
  • Some of the bank feeds have broken quite a bit and I'm not sure why. So we have to constantly go in there and readjust that on the reconciliation tab. I know that's new and robust and it's going well. It's more of taking out GL data instead of what's remaining in that account. As far as if I'm looking at a rec for a particular asset, I know there's GL data that goes through there. What I want to know is what's the balance in that account made up of as far as what's remaining there. So that's the kind of stuff I would buy with advice.
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Likelihood to Renew
Mailchimp
We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
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NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
Mailchimp
Our team use Mailchimp almost every week. Overall UI is simple for anyone to get started with it. The resource library around using particular features is also there, so we don't have to train our team on this product. We also used a lot of other features as well.
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NetSuite
As a user, it is a steep learning curve with little to no guidance. Oracle relies pretty much only on their massive documentation library and does very little to guide users in context. As an Administrator, it's frustrating that field naming is totally different depending on your context.
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Reliability and Availability
Mailchimp
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
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NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
Mailchimp
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
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NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
Mailchimp
Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
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NetSuite
I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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In-Person Training
Mailchimp
No answers on this topic
NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
Mailchimp
No answers on this topic
NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Read full review
Implementation Rating
Mailchimp
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
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NetSuite
I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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Alternatives Considered
Mailchimp
Mailchimp is a means to an end and a way to stay within GDPR laws. We may not use it if this wasn't a requirement. Other platforms are better for design or management of contacts, but Mailchimp offers that secure storage of data that is required. I have not tried other bulk mail applications, so am unable to compare these.
Read full review
NetSuite
We came from an AS400 system. NetSuite is supremely advanced and more capable than our old system. We initially selected NetSuite for its reporting and analytics capabilities. From there, we looked at its automation and manufacturing capabilities. It has really outclassed our old system at every turn—it is not even close.
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Scalability
Mailchimp
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
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NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
Mailchimp
  • Mailchimp has allowed us to communicate effectively with thousands of customers with ease.
  • Mailchimp's use during our second year of business helped us expand our list of brands considerably (almost 30% YTD) because of regular interactions that we've launched.
  • Mailchimp ramp-up time is minimal for new users so I can turn things over to junior staff - saving me time and money.
Read full review
NetSuite
  • Really it's been nothing but positive for us right now. My team is super excited to get to use it every day. They love the interface is easy to use. The fact that we've got all the security and audit logs in there gives me comfort as the senior finance person to be able to understand what's going on to track it, but it's also not bogged down in unnecessary bureaucratic processes or administrative processes. It allows our team to be very responsive and dynamic and that's great for us.
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ScreenShots

Mailchimp Screenshots

Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design