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Intuit Mailchimp vs. Sitecore Digital Experience Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Sitecore Digital Experience Platform

    Score8.9 out of 10
    N/AThe Sitecore Experience Platform (Sitecore XP) is a digital experience platform used to build websites and create customer experiences online. The solution boasts fast content authoring, built-in personalization features, testing and other optimizations, as well as analytics and marketing features.N/A
    Pricing
    Intuit MailchimpSitecore Digital Experience Platform
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Intuit MailchimpSitecore Digital Experience Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Intuit MailchimpSitecore Digital Experience Platform
    Considered Both Products
    Intuit
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Intuit MailchimpSitecore Digital Experience Platform
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    4% above category average
    Sitecore Digital Experience Platform
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    11% above category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    4% above category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    8% above category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Social sharing and campaigns8.3116 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    10% above category average
    Sitecore Digital Experience Platform
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings
    Standard reports8.6560 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    4% above category average
    Sitecore Digital Experience Platform
    9.8
    34 Ratings
    20% above category average
    API7.9107 Ratings9.934 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings
    Internationalization / multi-language00 Ratings9.732 Ratings
    Security
    Comparison of Security features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    -
    Ratings
    Sitecore Digital Experience Platform
    9.9
    37 Ratings
    21% above category average
    Role-based user permissions00 Ratings9.938 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    -
    Ratings
    Sitecore Digital Experience Platform
    9.2
    37 Ratings
    26% above category average
    WYSIWYG editor00 Ratings8.237 Ratings
    Code quality / cleanliness00 Ratings9.436 Ratings
    Admin section00 Ratings9.537 Ratings
    Page templates00 Ratings9.735 Ratings
    Library of website themes00 Ratings8.322 Ratings
    Mobile optimization / responsive design00 Ratings9.034 Ratings
    Publishing workflow00 Ratings9.736 Ratings
    Form generator00 Ratings9.735 Ratings
    Web Content Management
    Comparison of Web Content Management features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    -
    Ratings
    Sitecore Digital Experience Platform
    9.4
    36 Ratings
    35% above category average
    Content taxonomy00 Ratings9.735 Ratings
    SEO support00 Ratings9.733 Ratings
    Bulk management00 Ratings9.531 Ratings
    Availability / breadth of extensions00 Ratings8.534 Ratings
    Community / comment management00 Ratings9.632 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    -
    Ratings
    Sitecore Digital Experience Platform
    7.5
    16 Ratings
    7% below category average
    Conversion tracking00 Ratings7.716 Ratings
    Test reporting00 Ratings7.417 Ratings
    Funnel Analysis00 Ratings7.417 Ratings
    User Segmentation00 Ratings7.717 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Intuit Mailchimp and Sitecore Digital Experience Platform
    Feature
    Intuit Mailchimp
    -
    Ratings
    Sitecore Digital Experience Platform
    8.2
    19 Ratings
    3% below category average
    Campaign management00 Ratings8.820 Ratings
    Cloud enablement00 Ratings8.119 Ratings
    Content aggregation00 Ratings8.219 Ratings
    Content classification00 Ratings8.619 Ratings
    Multi-channel content personalization00 Ratings7.819 Ratings
    Customer data analytics00 Ratings7.418 Ratings
    DXP Third-Party Integrations00 Ratings7.319 Ratings
    Multi-website management00 Ratings8.918 Ratings
    Digital asset management00 Ratings8.418 Ratings
    Editorial workflows and task management00 Ratings8.018 Ratings
    Best Alternatives
    Intuit MailchimpSitecore Digital Experience Platform
    Small Businesses
    Vbout
    Score9.9 out of 10
    Yext
    Score6.8 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Intuit MailchimpSitecore Digital Experience Platform
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.7
    (49 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    8.7
    (11 ratings)
    Usability
    8.5
    (477 ratings)
    9.0
    (24 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (20 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    9.1
    (3 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (6 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Intuit MailchimpSitecore Digital Experience Platform
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Sitecore
    Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Sitecore
    • Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
    • Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
    • Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
    • Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.
    Incentivized
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    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Sitecore
    • Experience Editor is a little old fashioned and sometimes slow to use.
    • Bulk operations in the Content Editor
    • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
    Incentivized
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    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Sitecore
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
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    Sitecore
    We use Sitecore extensively because it provides a single platform for managing content, personalization, and digital experiences across multiple web properties and customer journeys. At our scale, the biggest value is consistency, governance, and the ability for marketing teams to manage experiences without needing engineering support for every change. It also integrates well with the broader CRM/marketing stack, so it becomes quite embedded once deployed.
    Incentivized
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    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
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    Sitecore
    No answers on this topic
    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
    Read full review
    Sitecore
    No answers on this topic
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
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    Sitecore
    1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
    Incentivized
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    Online Training
    Intuit
    No answers on this topic
    Sitecore
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
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    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Sitecore
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
    Read full review
    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
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    Sitecore
    Really the only comparable product to Sitecore DXP is Adobe Experience Manager. Both are very well established and robust content management platforms. Products like Contentful and Contentstack are very lightweight and do not have as many built-in features like DXP, so it is not a fair comparison. For highly complex enterprise type engagements, Sitecore DXP and AEM are always brought to the table together for consideration.
    Incentivized
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    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Sitecore
    No answers on this topic
    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
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    Sitecore
    • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
    • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
    • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
    Incentivized
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    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.