Likelihood to Recommend Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
Read full review When a new lead arrives I can insert it in the right cadence, I can create a personal template with the various steps, attach documents. It can improve by giving the possibility of changing the email address of the prospect (it happens when the email is wrong) but it does not change it and the procedure is long
Read full review Pros It has an email editor which is easy to use. Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution Campaign and List management are also good Read full review The use of cadences allows my team to quickly process calls that have been prequalified by our filters in Salesforce The live call coaching with "drop in" capability has been useful for quality checking the calls, while allowing us to steer a call in a particular direction if necessary Read full review Cons Mailshake works only with Gmail/G Suite accounts. The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this. Missing starts about the total number of opens of an email (it is only tracked once). Read full review Calendaring -- specifically ensuring credit is properly aligned when trying to calendar for sellers as a BDR -- even when using a booking/ calendar availability link (a seller's link -- this is the trouble spot from what I recall and why we can't use some of the helpful link scheduling tools in our org). Would love to set up some report automation on the management side -- where specific things could be sent to me (e.g., I would love to set up a report that would auto-populate to show how many dials were completed during a power-hour/blitz period that would hit my alerts in the UI or be sent to email/Slack automatically). A manager-specific view/home screen would be nice but not essential. Read full review Likelihood to Renew The renewal really depends on who the client is. SalesLoft works for some clients better than others.
Read full review Usability I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
Read full review SalesLoft is a fantastic product that will be extremely helpful to any Sales Rep looking to organize their information and stay one step ahead. While it has its shares of quirks and bugs it proves to be an awesome tool for anyone that is in the sales industry.
Read full review Support Rating Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.
Read full review great support team
Read full review Implementation Rating must invest time and effort in define the best way to integration with
Salesforce in order to get data visualization
Read full review Alternatives Considered For more advanced email campaigns, I use
ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.
Read full review We switched from
InsideSales Playbooks to SalesLoft. Salesloft is much easier to use and more intuitive. We had previously used Inside SalesPlaybooks before they changed their name just so we had the powerdialer plug in in
Salesforce then tried implementing PlayBooks and it was a bit cumbersome and not intuitive. We evaluated a few others but SalesLoft was the best choice!
Read full review Return on Investment Time savings by automating the lead generation process. Improved open rates of email campaigns resulting in more conversations started and better ROI. Professional approach makes our company and brand more reputable. Read full review Our sales activities are very predictable and we know how much effort to focus on certain leads. SalesLoft also gives us supporting metrics for individual productivity - we use activity metrics to supplement attainment metrics. Our SDRs have a much wider reach and can process more leads which saves them time and keeps them targeted on the best leads. Read full review ScreenShots