Item: Salesloft
Rating: 10
Author: Noah Finn

Overall Satisfaction with Salesloft

Use Cases and Deployment Scope

As a sales rep, I use Salesloft on a daily basis to manage all aspects related to prospective client outreach. As a SaaS org. - we're reaching out to CPG brands and use salesloft as our source of truth for all things outreach. The problem we face is needing a way to accurately and reliably track outreach across all of our reps. Salesloft provides us with a platform to perform our daily outreach and organize prospects based on a given criteria. It's been immensely helpful for us.

Pros and Cons

Pros

Sequence's and AB Testing
Live Tracking Data and Insights into email performance
In house analytics to monitor not only the performance of campaigns but also specific users/reps using the platform
integrates well with the rest of our tech stack (apollo + Salesforce)

Cons

Abandon anything related to Rythm - have never once looked at or used
Provide insights into email/outreach best practices or tips/tricks from well performing campaigns across your customer base.

Return on Investment

Allowed me to attain 1.6M in Closed won revenue for 2024
Helped Identify warm/interested accounts to further increase top line revenue
Gave me the insight to analyze my reps performance to make continuous improvements.

Exceptional Examples of Salesloft Support

The one time I had an issue with Salesloft I received prompt support from a rep who was knowledgeable and eager to assist. I do not currently remember what the issue was regarding but do know the team reached out to me swiftly to resolve the problem and took an active role in helping me not only find a solution but to prevent it from occurring in the future.

Alternatives Considered

Outreach

Salesloft blows outreach out of the water in all aspects. One of the biggest issues I had was their unwillingness to listen to customer feedback. I had requested several small changes to be made when I had previously used the platform that unfortunately fell onto deff ears. I am much happier using Salesloft and the positive results I've experienced are a direct result of that.

Key Insights

Do you think Salesloft delivers good value for the price?

Yes

Are you happy with Salesloft's feature set?

Yes

Did Salesloft live up to sales and marketing promises?

Yes

Did implementation of Salesloft go as expected?

Yes

Would you buy Salesloft again?

Yes

Other Software Used

Apollo.io, Salesforce CMS, Slack

Likelihood to Recommend

I'd recommend Salesloft to any org/sales team looking for a well performing, easy to use/maintain sales platform. It makes tracking outreach and monitoring rep performance extremely easy and seamless. As well as cleanly integrating across the rest of the org tech stack. I wouldn't recommend it to org's that do not have a need for campaign/sequence based prospect outreach.

Comments

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Salesloft > The Field