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Malwarebytes vs. Sophos Intercept X vs. Webroot Antivirus

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malwarebytes

    Score8.8 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Sophos Intercept X

    Score8.9 out of 10
    N/ASophos Endpoint Protection (Sophos EPP) with Intercept X is an endpoint security product providing an antivirus / antimalware solution that when upgraded with Intercept X or Intercept X Advanced provides advanced threat detection and EDR capabilities.

    $28

    per year per user

    Webroot Antivirus

    Score9.3 out of 10
    N/AWebroot Security Complete (formerly under the brand name SecureAnywhere) is a suite of antivirus, multi-endpoint security and Internet security solutions available for home offices, and possibly small businesses with limited security needs.

    $30

    per seat/per year

    Pricing
    MalwarebytesSophos Intercept XWebroot Antivirus
    Editions & Modules
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Intercept X Advanced
    $28
    per year per user
    Intercept X Advanced with XDR
    $48
    per year per user
    Sophos Managed Threat Response
    $79
    per year per user
    Webroot Business Endpoint Protection
    $30
    per seat/per year
    Offerings
    Pricing Offerings
    MalwarebytesSophos Intercept XWebroot Antivirus
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.Pricing is for a 3-year commitment. Government and Education pricing available.—
    More Pricing Information
    Community Pulse
    MalwarebytesSophos Intercept XWebroot Antivirus
    Considered Multiple Products
    Malwarebytes
    Chose Malwarebytes
    Malwarebytes Endpoint Protection is better than Webroot's Business Endpoint Protection in quite a few ways from the admin console to how effective the software works. Malwarebytes has a better admin GUI console in every way. Malwarebytes has detected malware that Webroot has not.
    Incentivized
    Chose Malwarebytes
    I found Sophos to be more resource intensive, scans take longer and affect the end user experience more. Building policies and customizations is not as intuitive with Sophos.
    Incentivized
    Chose Malwarebytes
    We found Malwarebytes to be much easier to use than Kaspersky. I also think that Malwarebytes is better supported and has a better reputation for protecting its clients. We found the interface of Malwarebytes to be more intuitive. We also liked the central server software to …
    Incentivized
    Chose Malwarebytes
    When compared to Microsoft built-in Windows Defender, Malwarebytes edges it out because it's in the business of detecting malware and not working with the operating system. Malwarebytes is constantly updating its definition files to make sure all potential worms are caught …
    Incentivized
    Chose Malwarebytes
    I feel that Malwarebytes has a better user-friendly program.
    Incentivized
    Chose Malwarebytes
    Malwarebytes has an effective free version (some of the others do, some don't). Malwarebytes has a slightly different focus on the type of malware it looks for. As opposed to picking one winner, I would suggest selecting a well-reviewed paid AV, and possibly supplementing …
    Incentivized
    Sophos
    Chose Sophos Intercept X
    I preferred the management console of Malwarebytes Endpoint Protection and the deployment capabilities of both were very similar. However, it was not my decision to make on which product to implement. I was only a tester of the product and reported back my preferences. …
    Incentivized
    Chose Sophos Intercept X
    Sophos Intercept X is one of the industry leaders for a reason. Apart from integration issues, Sophos Intercept X stands above the rest when it comes to protection and usability. I have used at least 30 different antiviruses, antimalware, and antiransomeware programs and none …
    Incentivized
    Chose Sophos Intercept X
    Sophos Intercept X is easy to manage and deploy under your business. I think it is comparable to BitDefend with the ability to send out deployment via email or directly add it to the computer. I have noticed that Bitdefender seems to eat a lot of resources during its scans …
    Incentivized
    Chose Sophos Intercept X
    Trend Micro offered similar protection, however at the time did not offer EDR as a solution. The big benefit to Trend Micro was the capability to push out the installation of the agent to assets within the Trend Micro console, eliminating the need for a GPO or deployment …
    Incentivized
    Chose Sophos Intercept X
    We used to use Symantec Endpoint Protection. At the time we were using it (it may very well be different by now), it required a bit more maintenance and we were constantly having issues with definitions not being downloaded as well as issues updating the software itself. We …
    Incentivized
    Chose Sophos Intercept X
    Sophos is head and shoulders above most of its competitors (Webroot, Symantec, AVG etc.). Its ability to recover from encryption has several times over paid for itself, whereas most other solutions can't block or recover from encryption without the use of a business grade BDR. …
    Incentivized
    Chose Sophos Intercept X
    Sophos's shields are more powerful than both McAfee's and Symantec's while using less system resources doing its active scans. It does use more power while performing a manual scan than either, but nothing that cripples the system or leaves it unusable while it is running. The …
    Incentivized
    Chose Sophos Intercept X
    I did not have an influence on the purchase of Sophos. However, from past experience with other antivirus products, Sophos doesn't seem to bog down the systems. It scans the second a file is touched, and is great at quarantining harmful files before they can become a problem. …
    Incentivized
    OpenText
    Chose Webroot Antivirus
    Webroot Antivirus + Internet Security Complete (SecureAnywhere) was cheaper. That was the main reason. Webroot also integrated with our RMM solution, which was a plus. Malwarebytes did not integrate with our RMM solution.
    Incentivized
    Chose Webroot Antivirus
    Symantec.cloud, Sophos, McAfee (which was terrible, and we had to replace McAfee with Symantec.cloud at another company). However, the difference between Symantec.cloud and Webroot is primarily with notifications and installations of definition updates. There was a lot more …
    Incentivized
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    91%
    Would buy again
    20 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    100%
    Delivers good value for the price
    22 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    19 Answers
    100%
    Happy with the feature set
    22 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    18 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    19 Answers
    90%
    Implementation went as expected
    19 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    MalwarebytesSophos Intercept XWebroot Antivirus
    Endpoint Security
    Comparison of Endpoint Security features of Malwarebytes and Sophos Intercept X and Webroot Antivirus
    Feature
    Malwarebytes
    -
    Ratings
    Sophos Intercept X
    8.1
    24 Ratings
    5% below category average
    Webroot Antivirus
    -
    Ratings
    Anti-Exploit Technology00 Ratings8.623 Ratings00 Ratings
    Endpoint Detection and Response (EDR)00 Ratings8.024 Ratings00 Ratings
    Centralized Management00 Ratings8.024 Ratings00 Ratings
    Hybrid Deployment Support00 Ratings8.03 Ratings00 Ratings
    Infection Remediation00 Ratings7.924 Ratings00 Ratings
    Vulnerability Management00 Ratings8.44 Ratings00 Ratings
    Malware Detection00 Ratings8.024 Ratings00 Ratings
    Best Alternatives
    MalwarebytesSophos Intercept XWebroot Antivirus
    Small Businesses
    Norton 360
    Score7.8 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Norton 360
    Score7.8 out of 10
    Medium-sized Companies
    Norton Small Business
    Score6 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Malwarebytes
    Score8.8 out of 10
    Enterprises
    AVG AntiVirus Business Edition
    Score8 out of 10
    ESET PROTECT
    Score8.8 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MalwarebytesSophos Intercept XWebroot Antivirus
    Likelihood to Recommend
    8.3
    (54 ratings)
    8.2
    (41 ratings)
    9.3
    (27 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    10.0
    (5 ratings)
    Usability
    7.7
    (5 ratings)
    8.1
    (8 ratings)
    9.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    8.9
    (9 ratings)
    8.1
    (12 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MalwarebytesSophos Intercept XWebroot Antivirus
    Likelihood to Recommend
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Sophos
    To be frank, this product is fairly expensive. So I would recommend this to companies that are mid-sized or larger to condone the cost of the purchase. It does save me a significant amount of time in my day - being able to glance at the dashboard and see if there are any outstanding issues that require my attention, as not much digging must be done to accomplish this. So for our company, with a short-staffed IT department, it's incredibly helpful to us. We also qualify for Educational pricing which brings the cost down - which helps tremendously
    Incentivized
    Read full review
    OpenText
    Webroot SecureAnywhere is a good solution for those wanting to protect their endpoints from viruses and malware. It also works great for MSPS as you can manage all clients in a single portal. You have the option for DNS protection and web browser filtering as well. This would also work well in any small business.
    Incentivized
    Read full review
    Pros
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Sophos
    • Sophos Intercept X is great at preventing malware infections and rolling back their effects. I have seen this happen hundreds of times since we installed it
    • When combined with Sophos Central, you have an easy to use dashboard where you can manage all installations from a single pane of glass.
    • It's easy to deploy on machines and stays updated.
    • Good reporting features including alerts sent to the admin if there's ever something wrong with it.
    Incentivized
    Read full review
    OpenText
    • Webroot checks all search result links and delivers warnings or approvals to users. This means Webroot is thorough and assists to keep users familiar with any potential problem sites.
    • Webroot is easily activated as a Chrome or browser extension to ensure ease of access.
    • Webroot monitors activity and will send updates to the IT department to keep them privy of any potential problems.
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Sophos
    • Sophos OOTB policies are very strict and they don't offer anything less strict without you creating new custom policies. I'm sure this is deliberate because the product starts you out in the safest way possible but it means that you will have lots of calls to your tech support desk when you first deploy it unless you do somewhat extensive testing beforehand.
    • Sophos Intercept X is currently broken (at least the DLP component) by having secure boot turned on in the UEFI/BIOS. If any user wants to be able to write data to a USB drive or floppy from their PC (yes we still have a couple users who need to use floppies) we have to turn off secure boot on their PC, even if the DLP policy for that user/PC combination specifies that the user and PC are allowed to write to USB/floppy. This would be a very serious problem if it weren't for the fact that we have very few users who need to write files to USB. For us it's OK but I bet it would be a deal-breaker for others.
    • I don't see a whole lot of evidence that Intercept X is any different than any other anti-virus, so maybe their admin alerts just don't clearly identify when they have identified a zero-day threat or maybe we just haven't had any zero-day threats.
    Incentivized
    Read full review
    OpenText
    • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
    • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
    • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Sophos
    We have gotten a great product for the price. Easy to maintain and set up on new devices. Support is great and easy to work with and understand.
    Incentivized
    Read full review
    OpenText
    It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
    Incentivized
    Read full review
    Usability
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Sophos
    The usability has never been a problem. Sophos Intercept X is a program you can install and let protect your company without much intervention. Apart from a few policies, Sophos will keep you protected better than most any product on the market. Sophos Intercept X works quite well when you are looking to "tighten your grip" on user's access to websites, programs, and add-ons.
    Read full review
    OpenText
    There is nothing perfect in this world, but Webroot Antivirus + Internet Security Complete (SecureAnywhere) is easy to use in comparison to others. Also Webroot tech support is only a phone call away. There have been several times I ran into an issue, but tech support as there to help resolve the issue.
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Sophos
    Most of the support reps are fantastic. There have been a few though that have had to be escalated via Account Manager when they haven't followed up but this is a rare instance, and often followed up by the Support Manager for APAC.
    Incentivized
    Read full review
    OpenText
    We have not had to use Webroot support much over the years. The one or two times we did we were referred to online documentation and in a somewhat condescending manner in one case and in another case, the support person did not demonstrate much knowledge of their product and referred us to the user community for support.
    Incentivized
    Read full review
    Implementation Rating
    Malwarebytes
    No answers on this topic
    Sophos
    Best thing was the help pushing out via group policy and was able to get instructions for that on sophos site
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Sophos
    Webroot Endpoint Protection is not even in the same league as Sophos Intercept-X. I have tested and compared both sides by side, run simulations and it's not even close. Plus the Sophos central management is so much better. Easier to view user activities and apply policies and remediate threats. Sophos is the clear winner between these two products.
    Incentivized
    Read full review
    OpenText
    While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
    Incentivized
    Read full review
    Scalability
    Malwarebytes
    No answers on this topic
    Sophos
    No answers on this topic
    OpenText
    Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
    Incentivized
    Read full review
    Return on Investment
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
    Sophos
    • Once our technical and commercial areas got certified, the ROI over the time spent, is great. Actual customers, and/or new ones with other tools, feel safe and advised, once they get in touch with us.
    • When Sophos EndPoint is being compared against Web Management Tools (competitors), we have failed to deliver, nevertheless, there is a version of Sophos Central (Cloud) which achieves this requirement at 100% and more, since is Cloud Based (on AWS).
    • We are grateful to be on Sophos "Radar" as a Platinum Partner, and "The Americas" valued partner, we have seen our business grow, thanks to this kind of technology, throughout the years.
    Incentivized
    Read full review
    OpenText
    • It has had a mostly positive impact as we have not had any breaches.
    • The only negative impact has been when Webroot Antivirus + Internet Security Complete (SecureAnywhere) changed something on their end that caused one of our business applications to not be usable by end-users. That cost our business a fair amount as it took 4 days before it could be used again.
    Incentivized
    Read full review
    ScreenShots

    Sophos Intercept X Screenshots

    Product screenshotProduct screenshotProduct screenshot