Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
OpManager offers a set of advantages that allow it to adapt to the needs of the company, guaranteeing effective monitoring of the application networks used in our organization. It has an intuitive and easy-to-use interface. The initial setup went smoothly and in a decent amount of time.
Read full review I like the constant development most. We now have MDM for all of the tablets and phones, which is great for a lot of the point of sale devices where they aren't necessarily logged into the device with a M365 account for Intune management. We like the NinjaOne remote tool over Splashtop or other remote software we've seen. It just works and has nice integration for printing, and file access without remoting onto the PC. The same goes for being able to run command line or PowerShell without removing the user from his or her session. It is unobtrusive to the end users.
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting. Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients. MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele. Read full review Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems. Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy. OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up. Support: NinjaOne support is always very prompt and helpful. Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne. Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own. Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
Adding devices to existing groups and applying a group-wide parameter. Email alerts can be a bit challenging depending on how email is managed within a company, sometimes adding ManageEngine OpManager to the allowed relay list for Exchange is necessary to receive any alerts Read full review NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices. I would like it if NinjaOne also provided an MDM solution. It would be nice is NinjaOne could integrate a PAM solution as well. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
This product works very well for our organization, and it would be hard to not have a tool like this going forward
Read full review I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
We are extremely pleased with the network discovery feature of ManageEngine OpManager. It greatly streamlines the process of discovering our network. Additionally, the bandwidth utilization feature is crucial. The detailed bandwidth and traffic reports aid in monitoring traffic at various levels.
Read full review Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
Read full review Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine OPManager has already made its place in the market as compared to other tools available due to following reasons - 1. Monitoring capabilities for almost every infrastructure types such as Network, Servers, Virtualization etc 2. Medium Licensing Cost and not that aggressively increasing every year. 3. Good Support and steady pace of growth and marketing.
Read full review For ease of use NinjaOne seems to be easiest to get up and running and just how they present everything seems easier than the other solutions we looked at and then bottom line was it had the features we wanted and the price was very reasonable compared to the other vendors.
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
Better visibility of the network Better visibility of server performance which helps us to take calls on increasing or exact utilization of server Report of ISP link helps us to calculate the exact bandwidth used by location which helps to take a call on fixing the requirements of each site Read full review Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management. If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs! Read full review ScreenShots ManageEngine OpManager Screenshots