ManageEngine Application Manager vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ManageEngine Application Manager
Score 9.4 out of 10
N/A
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
ManageEngine Application ManagerNew Relic
Editions & Modules
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
ManageEngine Application ManagerNew Relic
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
ManageEngine Application ManagerNew Relic
Top Pros
Top Cons

No answers on this topic

Features
ManageEngine Application ManagerNew Relic
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
ManageEngine Application Manager
8.9
13 Ratings
15% above category average
New Relic
-
Ratings
Application monitoring9.011 Ratings00 Ratings
Database monitoring9.011 Ratings00 Ratings
Threshold alerts8.813 Ratings00 Ratings
Predictive capabilities8.812 Ratings00 Ratings
Application performance management console9.210 Ratings00 Ratings
Collaboration tools9.35 Ratings00 Ratings
Out-of-the box templates to monitor applications8.713 Ratings00 Ratings
Application dependency mapping and thresholding8.511 Ratings00 Ratings
Virtualization monitoring8.612 Ratings00 Ratings
Server availability and performance monitoring9.113 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.812 Ratings00 Ratings
IT Asset Discovery9.35 Ratings00 Ratings
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ManageEngine Application ManagerNew Relic
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Score 9.3 out of 10
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Score 9.3 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
ManageEngine Application ManagerNew Relic
Likelihood to Recommend
9.0
(13 ratings)
8.6
(126 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.8
(16 ratings)
Usability
9.1
(1 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
9.1
(1 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
ManageEngine Application ManagerNew Relic
Likelihood to Recommend
ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
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New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pros
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Intuitive ease of the administration interface
  • Improvements and security fixes that are quickly integrated with frequent updates
  • Visibility into the status of our services and the end user experience (End to End)
  • Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services.
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New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Cons
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Plugin Quirks where it times out
  • Navigation through some of the screen seems a bit confusing
  • Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent
  • Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!!
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New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Likelihood to Renew
ManageEngine, A Div of Zoho Corporation Pvt Ltd
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
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New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
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New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Never observed an outage
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Performance
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Read full review
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
ManageEngine, A Div of Zoho Corporation Pvt Ltd
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
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New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
  • It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
  • ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
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New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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ScreenShots

ManageEngine Application Manager Screenshots

Screenshot of InsightsScreenshot of InsightsScreenshot of DashboardScreenshot of Forecast reportsScreenshot of Real-user monitoring