Likelihood to Recommend ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
Read full review New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
Read full review Pros ManageEngine, A Div of Zoho Corporation Pvt Ltd
Intuitive ease of the administration interface Improvements and security fixes that are quickly integrated with frequent updates Visibility into the status of our services and the end user experience (End to End) Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. Read full review gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts. Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay log managements of the logs the infrastructure is generating we can view logs through there only Read full review Cons ManageEngine, A Div of Zoho Corporation Pvt Ltd
Plugin Quirks where it times out Navigation through some of the screen seems a bit confusing Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!! Read full review I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end. It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data. It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM. Read full review Likelihood to Renew ManageEngine, A Div of Zoho Corporation Pvt Ltd
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Read full review The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Read full review Usability ManageEngine, A Div of Zoho Corporation Pvt Ltd
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
Read full review As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
Read full review Reliability and Availability ManageEngine, A Div of Zoho Corporation Pvt Ltd
Never observed an outage
Read full review Performance ManageEngine, A Div of Zoho Corporation Pvt Ltd
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Read full review Support Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Read full review There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Read full review Implementation Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Read full review Alternatives Considered ManageEngine, A Div of Zoho Corporation Pvt Ltd
Other solutions like Microsoft EM and
SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
Read full review New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
Read full review Scalability ManageEngine, A Div of Zoho Corporation Pvt Ltd
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
Read full review Return on Investment ManageEngine, A Div of Zoho Corporation Pvt Ltd
By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation. It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations. ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity. Read full review Less time debugging issues or letting issues go unknown We know of issues before our customers One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience. Cost is expensive and is one of highest engineering spends Read full review ScreenShots ManageEngine Applications Manager Screenshots