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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MethodCRM

    Score9.1 out of 10
    N/AMethod:crm is a QuickBooks-integrated, cloud-based CRM platform.

    $35

    per month per user

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    MethodCRMZoho CRM
    Editions & Modules
    CRM Quick Start
    $35
    per month per user
    CRM Pro
    $59
    per month per user
    CRM Enterprise
    $97
    per month per user
    CRM Multi-Entity
    Custom Quote
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    MethodCRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$14 /user/month
    Additional DetailsDiscount available for annual billing.
    More Pricing Information
    Community Pulse
    MethodCRMZoho CRM
    Considered Both Products
    Method Integration Inc.
    Chose MethodCRM
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and …
    Incentivized
    Chose MethodCRM
    I believe that Method:CRM is far superior to Salesforce and the others mentioned above for the following reasons:
    1. It is scalable and affordable.
    2. It doesn't take an engineering degree to learn how to use it.
    Incentivized
    Chose MethodCRM
    I was not a part of the selection process of Method:CRM but I was part of the decision to cancel the service and I was a part of the decision-making group that found the alternative solution to what Method was doing for us. The thing that set the others apart from Method was …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    19 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    19 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    16 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    MethodCRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    8.0
    22 Ratings
    2% above category average
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management8.322 Ratings8.7280 Ratings
    Workflow management8.320 Ratings8.6267 Ratings
    Territory management1.81 Ratings8.9197 Ratings
    Opportunity management8.320 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.920 Ratings8.4249 Ratings
    Contract management8.711 Ratings8.8204 Ratings
    Quote & order management9.118 Ratings9.0204 Ratings
    Interaction tracking9.019 Ratings8.9250 Ratings
    Channel / partner relationship management10.012 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    10.0
    2 Ratings
    26% above category average
    Zoho CRM
    8.8
    222 Ratings
    13% above category average
    Case management10.01 Ratings8.7214 Ratings
    Call center management9.92 Ratings8.5173 Ratings
    Help desk management10.01 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    8.9
    19 Ratings
    14% above category average
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management8.817 Ratings8.8262 Ratings
    Email marketing9.014 Ratings8.3220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    7.5
    20 Ratings
    3% below category average
    Zoho CRM
    8.5
    264 Ratings
    10% above category average
    Task management9.118 Ratings8.3249 Ratings
    Billing and invoicing management10.015 Ratings8.6181 Ratings
    Reporting3.417 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    7.7
    18 Ratings
    1% above category average
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting8.09 Ratings8.7217 Ratings
    Pipeline visualization9.017 Ratings8.2236 Ratings
    Customizable reports6.017 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    7.5
    19 Ratings
    2% below category average
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields6.419 Ratings8.7276 Ratings
    Custom objects6.418 Ratings8.1223 Ratings
    Scripting environment9.212 Ratings9.2179 Ratings
    API for custom integration8.014 Ratings7.7204 Ratings
    Security
    Comparison of Security features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    8.2
    19 Ratings
    2% below category average
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability8.117 Ratings7.7232 Ratings
    Role-based user permissions8.319 Ratings8.7262 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    10.0
    2 Ratings
    28% above category average
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation10.02 Ratings8.9208 Ratings
    Compensation management10.02 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    7.4
    15 Ratings
    3% below category average
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access7.415 Ratings8.3231 Ratings
    Social CRM
    Comparison of Social CRM features of MethodCRM and Zoho CRM
    Feature
    MethodCRM
    -
    Ratings
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.7165 Ratings
    Social engagement00 Ratings8.3157 Ratings
    Best Alternatives
    MethodCRMZoho CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MethodCRMZoho CRM
    Likelihood to Recommend
    8.3
    (24 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    9.0
    (18 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    10.0
    (19 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    MethodCRMZoho CRM
    Likelihood to Recommend
    Method Integration Inc.
    Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
    Read full review
    Pros
    Method Integration Inc.
    • The customization team is brilliant!
    • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
    • The more organized I am, the more time I have to take care of my clients!
    • I have nothing but praise for the support team and the rest of the crew at Method.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Method Integration Inc.
    • It would be great if we could attach files to a lead or account in general and not just in an activity or opportunity.
    • All custom fields do not show up as options for a view when searching for leads or customers within certain parameters.
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
    Read full review
    Likelihood to Renew
    Method Integration Inc.
    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
    Read full review
    Usability
    Method Integration Inc.
    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Incentivized
    Read full review
    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
    Read full review
    Reliability and Availability
    Method Integration Inc.
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
    Read full review
    Performance
    Method Integration Inc.
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
    Read full review
    Support Rating
    Method Integration Inc.
    The Customer Support of this app is fantastic. If you ever have any questions they are there to answer you or fix whatever issue that you are having. The FAQ pages are also extremely helpful when you want to learn about the more in-depth qualities this program has to offer.
    Incentivized
    Read full review
    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
    Read full review
    In-Person Training
    Method Integration Inc.
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
    Read full review
    Online Training
    Method Integration Inc.
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
    Read full review
    Implementation Rating
    Method Integration Inc.
    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review
    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
    Read full review
    Alternatives Considered
    Method Integration Inc.
    We chose Method:CRM for the QuickBooks integration. It was important for us to have integrations that allowed us to view payments, organize our contacts, and manage our sales force. There were some learning curves, however, such as creating activities, leads, customers and making sure our payments were being logged appropriately. I do wish that payments would be added to the calendar automatically so that the sales rep could view and make a phone call letting them know their invoice is due.
    Read full review
    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Method Integration Inc.
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
    Read full review
    Scalability
    Method Integration Inc.
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
    Read full review
    Professional Services
    Method Integration Inc.
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
    Read full review
    Return on Investment
    Method Integration Inc.
    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Incentivized
    Read full review
    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
    Read full review
    ScreenShots

    MethodCRM Screenshots

    Screenshot of a shared customer list.Screenshot of a customer profile.Screenshot of activity logging.Screenshot of a workflow visualization.Screenshot of the automated sales process.Screenshot of a testimonial.

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.