Microsoft 365 vs. Microsoft Entra ID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Microsoft Entra ID
Score 8.8 out of 10
N/A
Microsoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.
$6
per user/per month
Pricing
Microsoft 365Microsoft Entra ID
Editions & Modules
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Premium P1
$6.00
per user/per month
Premium P2
$9.00
per user/per month
Offerings
Pricing Offerings
Microsoft 365Microsoft Entra ID
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
Microsoft 365Microsoft Entra ID
Considered Both Products
Microsoft 365
Chose Microsoft 365
We've only used Microsoft 365 products. Now that Microsoft 365 is cloud-based it's made remote access manageable. It has made us as a company evaluate physical office space now and in the future.
Chose Microsoft 365
Using Dynamics as a business application was the best decision I ever made. Between all its functionalities we are able to connect any Office 365 tools into your personalized app and you do not have to leave your page, it’s all right there.
Microsoft Entra ID
Chose Microsoft Entra ID
Microsoft Entra ID seemed to be a better fit for our organization since we were already using Microsoft 365 and a local active directory.
Chose Microsoft Entra ID
We adopted both the endpoint security platforms and of course the cloud security platform. So when we sell Iku for our products, we also sell the licenses both for defender, for endpoint, and of course Microsoft 365 Premier. And we work for integrating the security model of the …
Chose Microsoft Entra ID
It is a lot easier to administer Microsoft Entra ID compare to Ping. Microsoft Entra ID is a lot more intuitive and easy to understand. Microsoft Entra ID is more flexible when integrating SaaS solutions. Implementing passwordless and conditional access policies to add an …
Chose Microsoft Entra ID
Microsoft Login ID was chosen for its ease of use and availability of access via any device. Unlike the old Active Directory, it has a low learning curve and is very intuitive for analysts who are using it for the first time.
Chose Microsoft Entra ID
Microsoft is much better in terms of features and functionality. End user experience is also better with Microsoft Entra ID.
Chose Microsoft Entra ID
User experience (user friendly) is easy then google workspace.Licensing cost management also easier then google platform. SSO and MFA work much better and easier then GCP. Integration with third party software we can do using online video learning in Intra id. apps are work …
Chose Microsoft Entra ID
We haven't really tried any other modern directory services, with the exception of on-prem AD, so not really got a comparison. Although Okta (SSO) was tested a couple of years ago by another department but it didn't gain traction. And we used to use SecureAuth (MFA) but it …
Chose Microsoft Entra ID
We evaluated RSA SecurID and Okta as alternative authentication options before choosing Microsoft Entra ID. The combination of biometric authentication and MFA with Microsoft Entra ID's identity management boosted our financial security compared to other options with similar …
Chose Microsoft Entra ID
Entra ID is more intuitive than G-Suite mainly because Windows Server users and admins will already find the UI and workflows familiar. API access and management is easier to access and work with. Documentation is more comprehensive too, in my experience. Entra ID also appears …
Chose Microsoft Entra ID
In our particular scenario, we chose [Microsoft] Azure Active Directory because it has integration with tools and applications we use on a day to day basis, such as inTune, Autopilot, Office 365, Exchange Online, Dynamics 365, just to named a few.
Chose Microsoft Entra ID
I've worked with both Okta and Auth0 at various clients. Consistently, we find that Azure Active Directory provides a more seamless experience, better integration with IT tooling, and a more developer-friendly experience. In the past Azure AD has lacked some of the …
Chose Microsoft Entra ID
We never evaluate other types of products. Since Windows 2000 we have been using Active Directory for the administration and management of our users, devices, and policies. We could certainly see the advances that are produced version by version and I firmly believe that Azure …
Features
Microsoft 365Microsoft Entra ID
Identity Management
Comparison of Identity Management features of Product A and Product B
Microsoft 365
-
Ratings
Microsoft Entra ID
8.5
116 Ratings
3% above category average
ID-Management Access Control00 Ratings9.0114 Ratings
ID Management Single-Sign On (SSO)00 Ratings9.2114 Ratings
Multi-Factor Authentication00 Ratings9.1115 Ratings
Password Management00 Ratings8.0109 Ratings
Account Provisioning and De-provisioning00 Ratings8.4108 Ratings
ID Management Workflow Automation00 Ratings7.887 Ratings
ID Risk Management00 Ratings8.091 Ratings
User Ratings
Microsoft 365Microsoft Entra ID
Likelihood to Recommend
8.8
(259 ratings)
8.8
(198 ratings)
Likelihood to Renew
9.5
(6 ratings)
9.7
(16 ratings)
Usability
8.7
(29 ratings)
8.8
(37 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
8.9
(54 ratings)
7.1
(21 ratings)
Online Training
-
(0 ratings)
5.0
(1 ratings)
Implementation Rating
9.0
(2 ratings)
9.7
(3 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.4
(2 ratings)
Product Scalability
-
(0 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Microsoft 365Microsoft Entra ID
Likelihood to Recommend
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
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Microsoft
That one is tough. It's just easy to integrate the sign-on portion with other products from other companies. Like BluePoint or Podint. It's very easy to integrate the user information with others. Using Android ID to register an application with other companies' applications.
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Pros
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
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Microsoft
  • The first thing is that it's a really good platform to make a whole inventory of your hardware and software that you already have in the organization. It's very simple. It's very easy to look at what you have in the whole organization. And after that, start applying, for instance, some policies, some solutions in terms of zero trust access using MFA as a second form of authentication. So, these are the ways we use the MTIV platform.
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Cons
Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
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Microsoft
  • There is one thing that we lost since we migrated from Active Directory and it is the user expiration date. If I have an external that I know will work for six months, I have to manually check or put some kind of reminder. I cannot set an expiration date in Microsoft Entra ID. I still don't know why.
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Likelihood to Renew
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
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Microsoft
MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
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Usability
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
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Microsoft
It's not complex. It works as configured, right? There's a lot of granular rules, and it'll get very specific if you need it to. But for many of our security capabilities, especially for mid-market enterprises, I think you can get all the capabilities you typically need with OnStar.
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Reliability and Availability
Microsoft
No answers on this topic
Microsoft
There has been a handful of outages but they have been either minimal or rarely severe
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Performance
Microsoft
No answers on this topic
Microsoft
I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
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Support Rating
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Microsoft
I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
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Online Training
Microsoft
No answers on this topic
Microsoft
Most training was internally produced
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Implementation Rating
Microsoft
Everything works and I use it all the time.
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Microsoft
Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
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Alternatives Considered
Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Microsoft
Microsoft Entra ID is not as stand-alone product as competitors like Okta. It may lack some of the features that competing products have but on the other hand it integrates both technically and license wise with other Microsoft cloud services and is easy to deploy. It is also the easiest way to extend identity management to the cloud if you already have Microsoft Active Directory in use.
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Contract Terms and Pricing Model
Microsoft
No answers on this topic
Microsoft
The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
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Scalability
Microsoft
No answers on this topic
Microsoft
Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
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Professional Services
Microsoft
No answers on this topic
Microsoft
Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
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Return on Investment
Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Microsoft
  • Definitely, I can consider this one a positive because, as I mentioned earlier, it's a tool that can help our internal ID team track end users' activities in their sign-in logs and a lot of other things, which is really good and helpful for us.
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ScreenShots