Microsoft 365 vs. Microsoft Office 2016 (discontinued) vs. OpenText Documentum

Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.

Incentivized

I'd recommend [Microsoft] Office2016 for any business that has more than a couple of users, as the software is very scalable from just a small business to a large enterprise corporation. I don't know of any case where it might not be appropriate, as even home users and students use the software suite as well.

Incentivized

Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.

Incentivized

• Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
• Easy embedding on SharePoint to broadcast all the content created in the different tools.
• The office package is still robust with the good things from the past and new additions.

Incentivized

• Data manipulation. Excel takes the raw data we receive and allows us to digest it in ways that are useful to our business processes.
• Communication. Outlook serves as our primary means of communication and setting up appointments.
• Documentation. Word is the default standard when it comes to using a word processor and we are no different in this regard. Nearly every user has to use the application on a regular basis in order to accomplish their work.

Incentivized

• Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
• Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
• Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.

Incentivized

• Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
• Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
• Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.

Incentivized

• Office 2016 professional edition can be priced for a single user license, it would be nice to see a drop in the pricing.
• Office 2016 home edition is a better price but does not include outlook 2016, so it is not a good fit for the workplace environments.
• Office 2016 can run slowly on older systems, so you need to make sure you have a machine that is 4 years old or less for it to run smoothly.

Incentivized

• WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
• EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.

There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.

Incentivized

We believe that office 2016 offers the best value when it comes to features included out of the box. The software is used in its entirety by our organization and is easily supported by our staff of IT technicians. Users find this software to be easy to learn and easy to use with minimal learning curve.

Incentivized

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.

Incentivized

It's fairly easy to use, but the automatic formatting or capturing of formatting when pasting is wonky - especially when there are outlines or other bullets/numbered lists. Fixing and sizing up tables can be annoying, and there are sometimes formatting issues that we just absolutely cannot fix for some reason

Incentivized

Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.

Incentivized

I am an MS feedback hub participant and they certainly don't pay enough attention to several bugs several people raise it in the portal. For the enterprise, it seems to me based on my prior experience that yes, they have a dedicated team to support operations. For mid to small companies or single users, it has been a struggle. So, you are pretty much with MS Blogs and others.

Incentivized

Support is better than with ECM, but could use some improvement.

Incentivized

Everything works and I use it all the time.

Incentivized

Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.

We use Microsoft Office 2016 because at the time it was the best tool for us, but now with full attention to cloud products, we may be thinking of migrating our solution to a cloud service.

Incentivized

At the time it was purchased it was one of the best, most robust solutions available on the market.

Incentivized

• We have a lot of nonprofit users, so they have a good ROI.
• I like the constant updates without having to purchase the software repeatedly.
• I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
• Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)

• Microsoft Office 2016 saves me a lot of time daily. I have functions and macros set up that calculate and show me a lot of things just from a couple of my inputs. This would take full days sometimes if not for that.
• Apart from time, it saves me money, I manage data in Excel, I don't have to buy software specifically for that.
• Sooner or later my company will have to switch to new edition, which will hurt revenues because of a subscription model.

Incentivized

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized