Microsoft Azure vs. TeamViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Azure
Score 8.4 out of 10
N/A
Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.
$29
per month
TeamViewer
Score 8.6 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
$299
per year
Pricing
Microsoft AzureTeamViewer
Editions & Modules
Developer
$29
per month
Standard
$100
per month
Professional Direct
$1000
per month
Basic
Free
per month
Remote Access
$24.90
per month (billed annually) 1 Licensed User
Business
$50.90
per month (billed annually) 1 Licensed User
Premium
$102.90
per month (billed annually) 15 Licensed Users
Corporate
$206.90
per month (billed annually) 30 Licensed Users
Offerings
Pricing Offerings
Microsoft AzureTeamViewer
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.
More Pricing Information
Community Pulse
Microsoft AzureTeamViewer
Considered Both Products
Microsoft Azure
Chose Microsoft Azure
SQL service in Google is 10X costlier than Azure AWS.
TeamViewer
Chose TeamViewer
First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, …
Chose TeamViewer
TeamViewer is easy to use. Installation and deployment on systems is straightforward. It's also user-friendly for end users when manual action is required. TeamViewer is reliable and the support is good. There are also good manuals available if there are questions. There is …
Chose TeamViewer
Microsoft Quick Assist (not in the listing) can do most of the same things but the resolution translates in weird ways sometimes
Chose TeamViewer
I love that all the apps are interconnected. I don't have to work separately on a standalone system, the products are quite easy for end users to use, the uptime is very good, the product is virtually maintenance-free, and the multi-layered security is excellent from a security …
Chose TeamViewer
TeamViewer is a great tool with a well-respected name and a foundation of trust with advanced and intermediate users. We used to have BeyondTrust (Bomgar) in our office and it provided equivalent feature sets but had a dated appearance. Performance with both products is …
Chose TeamViewer
We select teamviewer for its ease of use and the reliability of the service
Chose TeamViewer
TeamViewer was chosen for its simplicity, security, and definitely, the reliability of the product. It is a reference in remote access software and hardly suffers from any technical problem. It is also a familiar tool that all support staff have worked hard on and know very …
Chose TeamViewer
I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer …
Features
Microsoft AzureTeamViewer
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Microsoft Azure
8.5
27 Ratings
3% above category average
TeamViewer
-
Ratings
Service-level Agreement (SLA) uptime8.126 Ratings00 Ratings
Dynamic scaling8.725 Ratings00 Ratings
Elastic load balancing8.624 Ratings00 Ratings
Pre-configured templates8.225 Ratings00 Ratings
Monitoring tools8.326 Ratings00 Ratings
Pre-defined machine images8.424 Ratings00 Ratings
Operating system support9.026 Ratings00 Ratings
Security controls8.626 Ratings00 Ratings
Automation8.224 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Azure
-
Ratings
TeamViewer
8.6
53 Ratings
2% above category average
Role-based user permissions00 Ratings8.653 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Microsoft Azure
-
Ratings
TeamViewer
8.5
539 Ratings
2% above category average
File transfer00 Ratings8.8507 Ratings
Instant message00 Ratings8.6467 Ratings
Access to sleeping/powered-off computers00 Ratings7.3358 Ratings
Session record00 Ratings8.3366 Ratings
Annotations00 Ratings7.9131 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Microsoft Azure
-
Ratings
TeamViewer
8.0
39 Ratings
2% above category average
Third-party software integrations00 Ratings8.039 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Microsoft Azure
-
Ratings
TeamViewer
8.3
64 Ratings
6% above category average
Attended device access00 Ratings9.163 Ratings
Unattended device access00 Ratings8.459 Ratings
Mobile device access00 Ratings7.756 Ratings
Virtual device access00 Ratings8.353 Ratings
Multiple-display support00 Ratings8.354 Ratings
Multiple concurrent sessions00 Ratings8.353 Ratings
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Microsoft AzureTeamViewer
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Score 9.5 out of 10
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User Ratings
Microsoft AzureTeamViewer
Likelihood to Recommend
8.8
(96 ratings)
8.7
(557 ratings)
Likelihood to Renew
10.0
(17 ratings)
10.0
(64 ratings)
Usability
8.3
(36 ratings)
9.1
(57 ratings)
Availability
6.8
(2 ratings)
9.1
(5 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
9.0
(27 ratings)
9.6
(50 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(4 ratings)
Implementation Rating
8.0
(2 ratings)
8.9
(119 ratings)
Configurability
-
(0 ratings)
9.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(5 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
Microsoft AzureTeamViewer
Likelihood to Recommend
Microsoft
Azure is particularly well suited for enterprise environments with existing Microsoft investments, those that require robust compliance features, and organizations that need hybrid cloud capabilities that bridge on-premises and cloud infrastructure. In my opinion, Azure is less appropriate for cost-sensitive startups or small businesses without dedicated cloud expertise and scenarios requiring edge computing use cases with limited connectivity. Azure offers comprehensive solutions for most business needs but can feel like there is a higher learning curve than other cloud-based providers, depending on the product and use case.
Read full review
TeamViewer
I think it works well for IT management and help desk support of end users. I find it very useful to help users and send files to their desktop. Remote Workers still run into some problems with MFA and updates, both to the TV Host app and OS updates. However, it does give us secure direct access without the need of a VPN.
Read full review
Pros
Microsoft
  • Microsoft Azure is highly scalable and flexible. You can quickly scale up or down additional resources and computing power.
  • You have no longer upfront investments for hardware. You only pay for the use of your computing power, storage space, or services.
  • The uptime that can be achieved and guaranteed is very important for our company. This includes the rapid maintenance for security updates that are mostly carried out by Microsoft.
  • The wide range of capabilities of services that are possible in Microsoft Azure. You can practically put or create anything in Microsoft Azure.
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TeamViewer
  • It is secure and eliminates the need for VPN for remote users.
  • It offers a 2FA to insure that security is strong for our system.
  • Can save time with file transfer syncs for labels, batches and other files.
  • It supports multi device and cross platform usage within our warehouse.
Read full review
Cons
Microsoft
  • The cost of resources is difficult to determine, technical documentation is frequently out of date, and documentation and mapping capabilities are lacking.
  • The documentation needs to be improved, and some advanced configuration options require research and experimentation.
  • Microsoft's licensing scheme is too complex for the average user, and Azure SQL syntax is too different from traditional SQL.
Read full review
TeamViewer
  • With an iPad, you can't take control of the device, so you have to tell someone what to do. Which can be a challenge because the end user doesn't know what to do
  • With the free version of TeamViewer you cant enter Admin credentials because TeamViewer blocks the windows to fill in the credentials
  • The free version can be really limited which can be putting off people because they don't see the full potential of TeamViewer
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Likelihood to Renew
Microsoft
Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
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TeamViewer
We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
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Usability
Microsoft
As Microsoft Azure is [doing a] really good with PaaS. The need of a market is to have [a] combo of PaaS and IaaS. While AWS is making [an] exceptionally well blend of both of them, Azure needs to work more on DevOps and Automation stuff. Apart from that, I would recommend Azure as a great platform for cloud services as scale.
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TeamViewer
TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
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Reliability and Availability
Microsoft
It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
Read full review
TeamViewer
Always available if setup correctly.
Read full review
Performance
Microsoft
No answers on this topic
TeamViewer
The application is built on VNC which is a very stable technology.
Read full review
Support Rating
Microsoft
We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
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TeamViewer
the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
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In-Person Training
Microsoft
No answers on this topic
TeamViewer
As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
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Online Training
Microsoft
No answers on this topic
TeamViewer
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
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Implementation Rating
Microsoft
As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
Read full review
TeamViewer
TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
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Alternatives Considered
Microsoft
As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
Read full review
TeamViewer
TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
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Scalability
Microsoft
No answers on this topic
TeamViewer
Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
Read full review
Return on Investment
Microsoft
  • For about 2 years we didn't have to do anything with our production VMs, the system ran without a hitch, which meant our engineers could focus on features rather than infrastructure.
  • DNS management was very easy in Azure, which made it easy to upgrade our cluster with zero downtime.
  • Azure Web UI was easy to work with and navigate, which meant our senior engineers and DevOps team could work with Azure without formal training.
Read full review
TeamViewer
It took about 3 months.
  • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
  • Remotely accessing devices in our office allows employees to stay productive while working from home.
  • TeamViewer helps us to collaborate with other firms for projects we're doing.
Read full review
ScreenShots

TeamViewer Screenshots

Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.