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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Azure

    Score8.5 out of 10
    N/AMicrosoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

    $29

    per month

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    Microsoft AzureTeamViewer
    Editions & Modules
    Developer
    $29
    per month
    Standard
    $100
    per month
    Professional Direct
    $1000
    per month
    Basic
    Free
    per month
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Microsoft AzureTeamViewer
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe free tier lets users have access to a variety of services free for 12 months with limited usage after making an Azure account.—
    More Pricing Information
    Community Pulse
    Microsoft AzureTeamViewer
    Considered Both Products
    Microsoft
    Chose Microsoft Azure
    SQL service in Google is 10X costlier than Azure AWS.
    Incentivized
    TeamViewer
    Chose TeamViewer
    First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, …
    Incentivized
    Chose TeamViewer
    TeamViewer is easy to use. Installation and deployment on systems is straightforward. It's also user-friendly for end users when manual action is required. TeamViewer is reliable and the support is good. There are also good manuals available if there are questions. There is …
    Incentivized
    Chose TeamViewer
    Microsoft Quick Assist (not in the listing) can do most of the same things but the resolution translates in weird ways sometimes
    Incentivized
    Chose TeamViewer
    I love that all the apps are interconnected. I don't have to work separately on a standalone system, the products are quite easy for end users to use, the uptime is very good, the product is virtually maintenance-free, and the multi-layered security is excellent from a security …
    Incentivized
    Chose TeamViewer
    TeamViewer is a great tool with a well-respected name and a foundation of trust with advanced and intermediate users. We used to have BeyondTrust (Bomgar) in our office and it provided equivalent feature sets but had a dated appearance. Performance with both products is …
    Incentivized
    Chose TeamViewer
    TeamViewer was chosen for its simplicity, security, and definitely, the reliability of the product. It is a reference in remote access software and hardly suffers from any technical problem. It is also a familiar tool that all support staff have worked hard on and know very …
    Incentivized
    Chose TeamViewer
    We select teamviewer for its ease of use and the reliability of the service
    Incentivized
    Chose TeamViewer
    I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer …
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    34 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    31 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    35 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    24 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    34 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    Microsoft AzureTeamViewer
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of Microsoft Azure and TeamViewer
    Feature
    Microsoft Azure
    8.4
    27 Ratings
    2% above category average
    TeamViewer
    -
    Ratings
    Service-level Agreement (SLA) uptime8.126 Ratings00 Ratings
    Dynamic scaling8.725 Ratings00 Ratings
    Elastic load balancing8.624 Ratings00 Ratings
    Pre-configured templates8.225 Ratings00 Ratings
    Monitoring tools8.326 Ratings00 Ratings
    Pre-defined machine images8.424 Ratings00 Ratings
    Operating system support8.926 Ratings00 Ratings
    Security controls8.626 Ratings00 Ratings
    Automation8.224 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Azure and TeamViewer
    Feature
    Microsoft Azure
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of Microsoft Azure and TeamViewer
    Feature
    Microsoft Azure
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Microsoft Azure and TeamViewer
    Feature
    Microsoft Azure
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of Microsoft Azure and TeamViewer
    Feature
    Microsoft Azure
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    Microsoft AzureTeamViewer
    Small Businesses
    IBM Cloud Object Storage
    Score9 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    SAP on IBM Cloud
    Score9 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft AzureTeamViewer
    Likelihood to Recommend
    8.7
    (96 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    10.0
    (17 ratings)
    8.1
    (68 ratings)
    Usability
    8.3
    (36 ratings)
    9.0
    (59 ratings)
    Availability
    6.8
    (2 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    9.0
    (27 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    Microsoft AzureTeamViewer
    Likelihood to Recommend
    Microsoft
    Azure is particularly well suited for enterprise environments with existing Microsoft investments, those that require robust compliance features, and organizations that need hybrid cloud capabilities that bridge on-premises and cloud infrastructure. In my opinion, Azure is less appropriate for cost-sensitive startups or small businesses without dedicated cloud expertise and scenarios requiring edge computing use cases with limited connectivity. Azure offers comprehensive solutions for most business needs but can feel like there is a higher learning curve than other cloud-based providers, depending on the product and use case.
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    Microsoft
    • Microsoft Azure is highly scalable and flexible. You can quickly scale up or down additional resources and computing power.
    • You have no longer upfront investments for hardware. You only pay for the use of your computing power, storage space, or services.
    • The uptime that can be achieved and guaranteed is very important for our company. This includes the rapid maintenance for security updates that are mostly carried out by Microsoft.
    • The wide range of capabilities of services that are possible in Microsoft Azure. You can practically put or create anything in Microsoft Azure.
    Incentivized
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The cost of resources is difficult to determine, technical documentation is frequently out of date, and documentation and mapping capabilities are lacking.
    • The documentation needs to be improved, and some advanced configuration options require research and experimentation.
    • Microsoft's licensing scheme is too complex for the average user, and Azure SQL syntax is too different from traditional SQL.
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Moving to Azure was and still is an organizational strategy and not simply changing vendors. Our product roadmap revolved around Azure as we are in the business of humanitarian relief and Azure and Microsoft play an important part in quickly and efficiently serving all of the world. Migration and investment in Azure should be considered as an overall strategy of an organization and communicated companywide.
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Microsoft
    As Microsoft Azure is [doing a] really good with PaaS. The need of a market is to have [a] combo of PaaS and IaaS. While AWS is making [an] exceptionally well blend of both of them, Azure needs to work more on DevOps and Automation stuff. Apart from that, I would recommend Azure as a great platform for cloud services as scale.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    It has proven to be unreliable in our production environment and services become unavailable without proper notification to system administrators
    Incentivized
    Read full review
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Microsoft
    As I have mentioned before the issue with my Oracle Mismatch Version issues that have put a delay on moving one of my platforms will justify my 7 rating.
    Read full review
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    As I continue to evaluate the "big three" cloud providers for our clients, I make the following distinctions, though this gap continues to close. AWS is more granular, and inherently powerful in the configuration options compared to [Microsoft] Azure. It is a "developer" platform for cloud. However, Azure PowerShell is helping close this gap. Google Cloud is the leading containerization platform, largely thanks to it building kubernetes from the ground up. Azure containerization is getting better at having the same storage/deployment options.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • For about 2 years we didn't have to do anything with our production VMs, the system ran without a hitch, which meant our engineers could focus on features rather than infrastructure.
    • DNS management was very easy in Azure, which made it easy to upgrade our cluster with zero downtime.
    • Azure Web UI was easy to work with and navigate, which meant our senior engineers and DevOps team could work with Azure without formal training.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.