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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft BI (MSBI)

    Score8.5 out of 10
    N/AMicrosoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.

    $14

    per month per user

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Tableau Desktop

    Score8.6 out of 10
    N/ATableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.

    $1,380

    per year (purchased via a Creator license)

    Pricing
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Editions & Modules
    Power BI Pro
    $14
    per month per user
    Power BI Premium
    $24
    per month per user
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Tableau Creator License
    $115
    per month (billed annually) per user
    Offerings
    Pricing Offerings
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Free Trial
    NoYesNo
    Free/Freemium Version
    YesYesYes
    Premium Consulting/Integration Services
    NoYesYes
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional Details* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.All pricing plans are billed annually. A Creator license includes Tableau Desktop, Tableau Prep Builder, and Tableau Pulse. Discounts sometimes available for volume.
    More Pricing Information
    Community Pulse
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Considered Multiple Products
    Microsoft
    Chose Microsoft BI (MSBI)
    Tableau did some things better, but in the end Power BI won on all counts of flexability and agilitly. Its not a perfect solution, but what is.
    Incentivized
    Chose Microsoft BI (MSBI)
    The biggest player against Microsoft BI (MSBI) was Tableau, which was acquired by Salesforce. Recently there have been other standalone software/applications that provide similar functionality to Microsoft BI (MSBI). Because my company is a Microsoft shop, we have not explored …
    Incentivized
    Chose Microsoft BI (MSBI)
    Tableau's feature set is comparable to Microsoft BI at a potentially lower cost, however, Microsoft provides better integration into a Microsoft Environment and more flexible deployment options. Microsoft also provides better enterprise support than Tableau (although this may …
    Incentivized
    Chose Microsoft BI (MSBI)
    Tableau is very slow, and it's very complicated to use, whereas Microsoft BI is faster and more efficient.
    Incentivized
    Chose Microsoft BI (MSBI)
    Unlike Oracle Business Intelligence Cloud Service (OBICS), Microsoft BI offers a good range of visualisation options. However, it falls behind in terms of data management capabilities. If your requirements are more data intensive and less reporting intensive, then Microsoft BI …
    Incentivized
    Chose Microsoft BI (MSBI)
    For analysis and visualization, Power BI is aiming to take a large chunk of Tableau's market share. The rhythm of iterations at this time has in my opinion given the momentum to Power BI. The added functionalities in Excel also make it possible for intermediate users to get …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI is very well suited to implement reporting and visualization within departments. Choosing Microsoft BI over tools like Tableau is the variety of third party apps it extracts data from. This functionality is limited in Tableau as it digests data from large data …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI seems very comparable to Tableau. They seem to both do the same things. Tableau appeared to have more support and documentation.
    Incentivized
    Chose Microsoft BI (MSBI)
    Looking at the visualization portion of BI, there are three types of tools.
    1. Programming packages. Free and powerful, they let you make any diagram, at the cost of difficulty of use.
    2. Specialist software like Tableau and Microsoft BI. This is the best choice in most cases due to …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI is a great tool when it comes to various integration with line of business applications and its own ecosystem which contains office applications widely used all over the world. Hence, it is well suited for organizations that are complex and have global foot-print. …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI stacks up against Tableau because Tableau cannot blend various data sources easily. Tableau produces nice reports with a single data source. Today, it's not what we need. We need to easily combine multiple data sources. I would recommend either Microsoft BI or …
    Chose Microsoft BI (MSBI)
    -Tableau is clearly more cutting edge when it comes to data visualization and connecting to multiple data sources (support for MongoDB, Hadoop, etc).
    -Assuming your data is not that sophisticated, Microsoft BI is a great product. I would say its a good "all around" BI tool. It …
    Chose Microsoft BI (MSBI)
    Better integration with Microsoft products is one of the advantages of using Business Intelligence (BI). It's simple to understand, and plenty of resources are available to outsource it. Many of our existing clients have Microsoft licensing agreements. It's an obvious path when …
    Incentivized
    Chose Microsoft BI (MSBI)
    Outsourcing work is easy to understand, and there are plenty of resources available in the marketplace. It is expensive, but it is still significantly less costly than the alternatives. Results from Microsoft BI (MSBI) are dependable; therefore, there is no problem with trust. …
    Incentivized
    Chose Microsoft BI (MSBI)
    MSBI is great for data collection and reporting, but it lacks the visual appeal and features of Power BI. Even though it's still useful, it falls short of Power BI in terms of features. There's no reason to doubt MSBI's findings. MSBI has a proactive customer service team that …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI is much cheaper.
    Incentivized
    Chose Microsoft BI (MSBI)
    A lot of our existing client base has licensing agreements in place with Microsoft, couple that with decision-makers wanting to achieve the outcome with the least amount of additional licensing costs added, and it becomes an obvious path, however, it is very crucial to first …
    Incentivized
    Chose Microsoft BI (MSBI)
    Specific data displays are some of the strongest aspects of Microsoft BI when compared to alternate programs. It also does a superior job in compatibility with many programs, especially those from Microsoft. Since my company primarily uses Office 365 and other Microsoft …
    Incentivized
    Chose Microsoft BI (MSBI)
    The other programs listed are excellent. I have always been a fan of Google products because they are user-friendly and easily accessible by most. They also produce excellent data outputs. Google is still great for companies of any size but I believe Microsoft BI is an even …
    Incentivized
    Chose Microsoft BI (MSBI)
    The software stacks [well] because it has more graphics resolution and the colors are fresh and actualized. On the other hand, there is the Microsoft family software and this is an advantage. Microsoft has a lot of users around the world and it's like everyone knows how to do …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft BI is ideal for proficient Excel users, and it is the best choice in terms of visualizations. We decided to use Microsoft BI for these reasons.
    Incentivized
    Chose Microsoft BI (MSBI)
    I'd rather not say to avoid unnecessary arguments. Thanks.
    Incentivized
    Chose Microsoft BI (MSBI)
    I have been using the open source open standards BI tool 'Pentaho' before moving into the Microsoft space and I must admit I was surprised how much more difficult it is to do development in Microsoft. Having said that the cubes (SSAS) and reporting (SSRS) side does seem more …
    Incentivized
    Chose Microsoft BI (MSBI)
    Microsoft is a distant me too in a world that is crowded and drowning in BI Me too products. Visualizations 5/10. Micro Strategy, ClickView, Domo, BOBJ etc will kill this product. The issue is cost and speed to implementation. The cost is far less than any of the previously …
    SAP
    Chose SAP Crystal
    Qlik is better in terms of reading data from different sources but it doesn’t have the auto doc ability like SAP Crystal Tableau. It is a decent visualization tool but doesn’t have the same ability in terms of rendering output reports into a suitable format. Plus the cost of Tab…
    Incentivized
    Chose SAP Crystal
    For automating documents and reports, I personally believe there is no better solution. However, for the sheer fact, it can't compare/combine two sources, I'd recommend pairing it with another BI tool. For example, Qlik, whereby you can create dashboards and compare multiple …
    Incentivized
    Chose SAP Crystal
    Crystal offered a more straightforward implementation for our situation. While Tableau offers well-designed reports, the overall functionality regarding data manipulation and analysis is behind Crystal.

    Incentivized
    Chose SAP Crystal
    Based on our organization policy we had to use this software. Tableau is also an equally solid software for preparing reports with an upper hand over business users - they don't require any coding experience. As opposed to Crystal Reports, it requires developers to do the work. …
    Incentivized
    Chose SAP Crystal
    Tableau was a great and user-friendly tool to use for a long time; however, it did not manage various users and their security access very well nor did it provide the level of reporting variation that was necessary at my company. SAP Crystal took some legwork, in the beginning, …
    Incentivized
    Chose SAP Crystal
    SAP Crystal Server stacks up better than Tableau Desktop and Google Charts because we found it was easier to customize and for what we needed it was easier to create the reports. So that is why we went with SAP Crystal Server over the other options that we had considered.
    Incentivized
    Chose SAP Crystal
    I enjoyed using Tableau more than SAP crystal reports but it has been a while since using Tableau.
    Incentivized
    Chose SAP Crystal
    Crystal Reports fits a niche for us in standard reporting. We don't use it for creating dashboards or interactive data analysis. That's where Tableau excels. For on-demand reports, we prefer Microsoft Reporting Service and Analysis Services. Crystal Report is very good when it …
    Incentivized
    Chose SAP Crystal
    We found that Crystal was a little more intuitive to our team members than the other products. All of the products were excellent choices but we liked the ability to code stored procedures to gather our data. While each product has very similar features, we went with …
    Incentivized
    Chose SAP Crystal
    Our requirements were static in nature and we had a bias for SAP due to the availability of skilled in-house resources.
    Incentivized
    Chose SAP Crystal
    We actually have all 3 in place and all 3 are used in different situations. Some are bundled with certain products so we continue to use them. Others such as BI from Microsoft are stand alone and allow for easier data visualizations than SAP Crystal does. We chose SAP Crystal …
    Incentivized
    Chose SAP Crystal
    I found Crystal much more flexible and easier to use for report building than Cognos. Crystal's menu system is similar to Microsoft Word and Excel, so it instantly seemed familiar. I had to do much more hunting in Cognos to modify the properties and formatting of a report. …
    Incentivized
    Chose SAP Crystal
    SAP has a very sophisticated environment. It is very good to provide interaction in between different teams. I work in communications and to interact with air traffic control there is a good amount of interaction when using SAP. What I feel is that if you have an SAP database, …
    Incentivized
    Chose SAP Crystal
    Due to its bigger brand and excellent user support, it is better than many competitors. If you have huge organization support, then operating it will make your reporting system much better. Otherwise, you might need better employee support for operating it. Otherwise, the whole …
    Incentivized
    Chose SAP Crystal
    Excel has some competitive features with Crystal Reports, especially if you have it connected directly with the database, however, it's overall very different. With Crystal, it allows you to enter values before running a report to really compare between different parameters. It …
    Incentivized
    Chose SAP Crystal
    The presentation level is compatible and is clear and concise. However, there are limits to customize and formatting As a large organization we were required daily to provide reports to our customers for various projects, data and financial information.
    Incentivized
    Chose SAP Crystal
    SAP Crystal Server is exactly what we need for our reporting, both internally and externally, and we consistently use the scheduled reporting option and set up automatic delivery to save us time. These features are the main reason why we decided that this program was the …
    Incentivized
    Chose SAP Crystal
    As already stated, some businesses may find SAP Crystal Reports too expensive. While there are cheaper alternatives, it will all depend on your business' specific needs which product to choose. Another factor to consider is, what is the product, the majority of your clients is …
    Incentivized
    Chose SAP Crystal
    We are very happy with SAP Crystal Server and we chose to go with SAP Crystal Server because it was the best fit for all the different departments that use it. With the other programs that we evaluated, we could not come to a consensus because certain critical features were …
    Incentivized
    Chose SAP Crystal
    SAP Crystal Server was chosen because of the scheduled reports capabilities that it had and because we were happier with the end look of the reports. We found the reports that are obtained with SAP Crystal Server easier to interpret than some what some of the other BI programs …
    Incentivized
    Chose SAP Crystal
    When we evaluated several options, we found SAP Crystal Server to be more reliable than some of its competitors. We wanted something that we could customise to use in several departments and for all different types of situations where reports would be useful. We also use other …
    Incentivized
    Chose SAP Crystal
    We have a lot of clients who use SAP Crystal Server that we collaborate on reports with and this was a big reason for why we work with SAP Crystal Server. If I had to rate all the other analytics programs that I have worked with against SAP Crystal Server I would rate SAP …
    Incentivized
    Chose SAP Crystal
    My department actually had a preference for another more powerful product but in the end I think SAP Crystal Server was chosen because it met our needs and it was within the budget we were looking to allocate to this type of software.
    Incentivized
    Chose SAP Crystal
    I have to use Crystal Reports with our third party software, and it does make the pretty formatting easy, but it's actually less intuitive than the software with less of a GUI.
    Incentivized
    Chose SAP Crystal
    SAP Crystal Reports has a long service experience and is graphically superior.
    Incentivized
    Tableau
    Chose Tableau Desktop
    Tableau is so much better for data visualization and analysis than Microsoft Reporting Services, but lacks the other functionalities that are included on Microsoft BI (MBI). That's why we use MBI to extract and consolidate our data and Tableau to create some advanced reports.
    Incentivized
    Chose Tableau Desktop
    While I haven't done a lot of work in Microsoft BI, I do think they are on the right road to being a great product but they definitely lag behind Tableau in the number of features available. Obviously, it does integrate well with Microsoft products, but it remains to be seen …
    Incentivized
    Chose Tableau Desktop
    It is very easy to use, we can create numbers of charts through it which I think other tools lack in. Lots of online communities are there which have provided solutions to the basic issues. Its ODS(output delivery system) is also very effective. We can use SQL in it for …
    Incentivized
    Chose Tableau Desktop
    Tableau supports more data sources that both Amazon QuickSight and Microsoft Power BI. It also created a much more sophisticated dashboard which is important for leadership and others who use it. However, we use other products like Toad Data Point and Alteryx and tools that …
    Incentivized
    Chose Tableau Desktop
    Tableau has a great community engagement, and it's really great to find and connect with other Tableau users. I think that really sets them apart from other tools, where Tableau has invested in empowering local user groups and supporting users online through the Tableau …
    Incentivized
    Chose Tableau Desktop
    If any changes had to be made to existing visualizations when we used QlikView, a lot of security constraints existed and I had to run to the IT team for every change I had to implement. Tableau gives easy security change rights to the developer environment.
    Incentivized
    Chose Tableau Desktop
    • Good drill down capabilities
    • Intuitive and friendly GUI
    • Less dependency on IT
    Incentivized
    Chose Tableau Desktop
    Ease of use, user friendly. The user finds it easy to work with and started creating things from day 1.
    Incentivized
    Chose Tableau Desktop
    Excel is the ultimate jack-of-all-trades Swiss army knife approach. You can do almost anything but it is missing much of the polish of dedicated applications of Tableau. Great for the initial approach to a new dataset. I have created some custom Excel macros that go in and run …
    Incentivized
    Chose Tableau Desktop
    My current work environment uses both Tableau Online, MicroStrategy & SSRS in parallel. Tableau is much closer to the SSRS in terms of visualization tool where as MicroStrategy is an enterprise data modeling and reporting tool.

    Based on the use case we use different tools. Here …
    Incentivized
    Chose Tableau Desktop
    Tableau is the only tool that can be exposed to end users so that they can build their reports and dashboards and can publish these without the help of a dedicated developer.
    Incentivized
    Chose Tableau Desktop
    Incentivized
    Chose Tableau Desktop
    Excel is almost as good as Tableau. If you have a few thousand floating around just spring for the Tableau. QlikView is an abomination. Not much else to say there. SAS and friends are like ye olde-timey versions of Tableau in terms of their visualization abilities. Python, R, …
    Incentivized
    Chose Tableau Desktop
    Tableau Desktop is at the bottom of the stack (right next to QlikCloud).
    Incentivized
    Chose Tableau Desktop
    I have used SSRS, Crystal Reports, Microsoft Excel, and Business Objects. Tableau offers more functionality than the rest and is pretty intuitive. I think SSRS is the easiest to use. Query speed is excellent with SSRS (at least when you are connected to SQL Server). Microsoft …
    Chose Tableau Desktop
    When we eventually looked it up when we realised that it was much better than Crystal reports. It was so much better than Crystal reports there was no real comparison
    Chose Tableau Desktop
    Tableau, Crystal Reports, Oracle BI Tools.
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    91%
    Would buy again
    10 Answers
    93%
    Would buy again
    52 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    100%
    Delivers good value for the price
    10 Answers
    91%
    Delivers good value for the price
    50 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    100%
    Happy with the feature set
    11 Answers
    98%
    Happy with the feature set
    55 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    93%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    90%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    44 Answers
    Features
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    9.0
    53 Ratings
    10% above category average
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Tableau Desktop
    8.5
    175 Ratings
    4% above category average
    Pixel Perfect reports8.546 Ratings8.0113 Ratings8.0145 Ratings
    Customizable dashboards9.653 Ratings6.7100 Ratings9.2174 Ratings
    Report Formatting Templates8.951 Ratings8.4117 Ratings8.1151 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    8.5
    53 Ratings
    6% above category average
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Tableau Desktop
    8.5
    172 Ratings
    6% above category average
    Drill-down analysis8.548 Ratings9.0117 Ratings8.6167 Ratings
    Formatting capabilities8.253 Ratings8.8135 Ratings8.5170 Ratings
    Integration with R or other statistical packages8.342 Ratings6.964 Ratings8.1126 Ratings
    Report sharing and collaboration8.953 Ratings8.6120 Ratings8.6165 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    8.5
    52 Ratings
    3% above category average
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Tableau Desktop
    8.5
    166 Ratings
    3% above category average
    Publish to Web9.348 Ratings9.191 Ratings8.1155 Ratings
    Publish to PDF9.148 Ratings9.4133 Ratings8.2154 Ratings
    Report Versioning7.444 Ratings7.994 Ratings8.6120 Ratings
    Report Delivery Scheduling8.547 Ratings8.997 Ratings8.6128 Ratings
    Delivery to Remote Servers8.426 Ratings8.454 Ratings8.978 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    8.7
    52 Ratings
    9% above category average
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Tableau Desktop
    8.4
    164 Ratings
    5% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.651 Ratings7.650 Ratings8.6162 Ratings
    Location Analytics / Geographic Visualization8.748 Ratings7.576 Ratings8.6156 Ratings
    Predictive Analytics7.845 Ratings7.841 Ratings8.7131 Ratings
    Pattern Recognition and Data Mining8.76 Ratings00 Ratings7.77 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    9.3
    53 Ratings
    9% above category average
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Tableau Desktop
    9.1
    149 Ratings
    7% above category average
    Multi-User Support (named login)9.449 Ratings8.481 Ratings9.1145 Ratings
    Role-Based Security Model9.347 Ratings8.480 Ratings9.1125 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.949 Ratings8.480 Ratings8.9136 Ratings
    Report-Level Access Control9.36 Ratings8.43 Ratings9.110 Ratings
    Single Sign-On (SSO)9.431 Ratings8.940 Ratings9.383 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    8.0
    42 Ratings
    3% above category average
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Tableau Desktop
    7.9
    141 Ratings
    2% above category average
    Responsive Design for Web Access8.239 Ratings6.163 Ratings8.6130 Ratings
    Mobile Application8.030 Ratings5.946 Ratings7.5101 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.839 Ratings6.060 Ratings7.5122 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft BI (MSBI) and SAP Crystal and Tableau Desktop
    Feature
    Microsoft BI (MSBI)
    8.5
    24 Ratings
    9% above category average
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    Tableau Desktop
    7.7
    67 Ratings
    1% below category average
    REST API9.221 Ratings7.48 Ratings8.459 Ratings
    Javascript API8.821 Ratings8.437 Ratings7.653 Ratings
    iFrames8.820 Ratings7.18 Ratings6.751 Ratings
    Java API8.718 Ratings8.437 Ratings8.048 Ratings
    Themeable User Interface (UI)8.021 Ratings7.439 Ratings7.154 Ratings
    Customizable Platform (Open Source)7.319 Ratings8.433 Ratings8.448 Ratings
    Best Alternatives
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.2 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
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    User Ratings
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Likelihood to Recommend
    8.9
    (77 ratings)
    6.7
    (159 ratings)
    9.1
    (204 ratings)
    Likelihood to Renew
    8.0
    (25 ratings)
    10.0
    (19 ratings)
    7.5
    (41 ratings)
    Usability
    8.9
    (19 ratings)
    7.1
    (31 ratings)
    8.4
    (73 ratings)
    Availability
    9.5
    (2 ratings)
    8.0
    (1 ratings)
    10.0
    (11 ratings)
    Performance
    7.0
    (2 ratings)
    8.0
    (1 ratings)
    8.0
    (10 ratings)
    Support Rating
    8.9
    (15 ratings)
    8.6
    (21 ratings)
    1.0
    (57 ratings)
    In-Person Training
    6.9
    (3 ratings)
    10.0
    (1 ratings)
    9.4
    (4 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    9.6
    (7 ratings)
    8.8
    (14 ratings)
    8.0
    (34 ratings)
    Configurability
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    7.0
    (3 ratings)
    Data Sharing and Collaboration
    8.5
    (42 ratings)
    8.8
    (124 ratings)
    8.4
    (115 ratings)
    Data Sources
    8.4
    (41 ratings)
    9.2
    (129 ratings)
    7.9
    (115 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (1 ratings)
    9.0
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft BI (MSBI)SAP CrystalTableau Desktop
    Likelihood to Recommend
    Microsoft
    Microsoft BI has a lot of features and is a very powerful tool, especially if you have folks on your team that know how to utilize all of its capabilities. To truly unlock all that it can do, it does require people to have a deep understanding of its capabilities. That's where the software really shines. If you are looking for a simpler, more basic reporting tool, there are other programs available that do not require such a steep learning curve.
    Incentivized
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
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    Tableau
    The best scenario is definitely to collect data from several sources and create dedicated dashboards for specific recipients. However, I miss the possibility of explaining these reports in more detail. Sometimes, we order a report, and after half a year, we don't remember the meaning of some data (I know it's our fault as an organization, but the tool could force better practices).
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    Pros
    Microsoft
    • Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple.
    • Using Visual Studio for database, ETL, reporting, and analytics development save time and money.
    • Transfer of data from one application to another via Excel and comparison of data attributes between applications
    • Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs.
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    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
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    Tableau
    • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
    • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
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    Cons
    Microsoft
    • MSBI designs can work on increasing data processing capabilities enough to handle the huge datasets etc.
    • It would be a lot better if it is a little low on cost.
    • it needs to create opportunities little more than they do regarding customization of some very unique visualization effects
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    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
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    Tableau
    • Pricing should be more user-friendly and usage-driven
    • Making edits to the production reports is fairly tough and has a vast scope of additional capabilities
    • Tableau Desktop should be able to differentiate itself from the Tableau server else there is no major meaning of two different products being offered
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    Likelihood to Renew
    Microsoft
    Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
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    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
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    Tableau
    Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
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    Usability
    Microsoft
    The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
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    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
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    Tableau
    Tableau Desktop has proven to be a lifesaver in many situations. Once we've completed the initial setup, it's simple to use. It has all of the features we need to quickly and efficiently synthesize our data. Tableau Desktop has advanced capabilities to improve our company's data structure and enable self-service for our employees.
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    Reliability and Availability
    Microsoft
    The product has been reliable.
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    SAP
    No answers on this topic
    Tableau
    When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
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    Performance
    Microsoft
    SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
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    SAP
    No answers on this topic
    Tableau
    Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
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    Support Rating
    Microsoft
    MSBI natively has a site that allows you to vote on user enhancements and bug fixes. This allows the largest nagging issues to float to the top and the development team can prioritize accordingly. As mentioned earlier, the large community base of MSBI developers assist technical resources in handling technical questions.
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    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
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    Tableau
    Tableau support has been extremely responsive and willing to help with all of our requests. They have assisted with creating advanced analysis and many different types of custom icons, data formatting, formulas, and actions embedded into graphs. Tableau offers a weekly presentation of features and assists with internal company projects.
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    In-Person Training
    Microsoft
    This training was more directed toward what the product was capable of rather than actual programming.
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    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
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    Tableau
    It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
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    Online Training
    Microsoft
    I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
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    SAP
    No answers on this topic
    Tableau
    I think the training was good overall, but it was maybe stating the obvious things that a tech savvy young engineer would be able to pick up themselves too. However, the example work books were good and Tableau web community has helped me with many problems
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    Implementation Rating
    Microsoft
    We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
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    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
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    Tableau
    Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
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    Alternatives Considered
    Microsoft
    We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
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    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
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    Tableau
    I have used Power BI as well, the pricing is better, and also training costs or certifications are not that high. Since there is python integration in Power BI where I can use data cleaning and visualizing libraries and also some machine learning models. I can import my python scripts and create a visualization on processed data.
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    Scalability
    Microsoft
    No answers on this topic
    SAP
    No answers on this topic
    Tableau
    Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
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    Return on Investment
    Microsoft
    • As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations.
    • However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless.
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    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
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    Tableau
    • Tableau was acquired years ago, and has provided good value with the content created.
    • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
    • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
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    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports