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Microsoft Dynamics 365 Business Central vs. Odoo vs. Pipedrive

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Free Trial
    YesYesYes
    Free/Freemium Version
    YesYesNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional Details—A discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Considered Multiple Products
    Microsoft
    Chose Microsoft Dynamics 365 Business Central
    As compared to others Microsoft Dynamics 365 Business Central is more advanced in terms of features and tools available along. In terms of pricing it gives a fight with the competition. Make it the ideal choice as its easy to use and for streamlining operations across multiple …
    Incentivized
    Chose Microsoft Dynamics 365 Business Central
    Dynamics fits the modern world, integrating new technology to ensure a complete business process is readily accessible in a rapidly moving world of "in-office" and "remote" work. It solves the need for several departments and streamlines procurement, warehouse, and finance …
    Incentivized
    Odoo
    Chose Odoo
    Odoo doesn't work. The promises of Odoo are amazing but i wouldn't recommend it.
    Incentivized
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    47%
    Would buy again
    7 Answers
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    50%
    Delivers good value for the price
    6 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    53%
    Happy with the feature set
    8 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    40%
    Lived up to sales and marketing promises
    4 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    31%
    Implementation went as expected
    4 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Odoo
    5.7
    10 Ratings
    28% below category average
    Pipedrive
    -
    Ratings
    Pay calculation6.211 Ratings8.79 Ratings00 Ratings
    Benefit plan administration6.39 Ratings8.78 Ratings00 Ratings
    Direct deposit files6.610 Ratings9.29 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    Odoo
    8.4
    13 Ratings
    10% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    API for custom integration8.124 Ratings8.511 Ratings7.646 Ratings
    Plug-ins7.922 Ratings8.313 Ratings00 Ratings
    Custom fields00 Ratings00 Ratings8.664 Ratings
    Custom objects00 Ratings00 Ratings8.554 Ratings
    Scripting environment00 Ratings00 Ratings1.04 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% below category average
    Odoo
    8.8
    14 Ratings
    4% above category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability8.525 Ratings9.510 Ratings6.112 Ratings
    Role-based user permissions8.328 Ratings8.214 Ratings7.360 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Odoo
    7.1
    16 Ratings
    6% below category average
    Pipedrive
    -
    Ratings
    Dashboards8.326 Ratings6.516 Ratings00 Ratings
    Standard reports8.430 Ratings6.916 Ratings00 Ratings
    Custom reports8.629 Ratings7.816 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Odoo
    5.2
    13 Ratings
    39% below category average
    Pipedrive
    -
    Ratings
    Accounts payable8.429 Ratings7.613 Ratings00 Ratings
    Accounts receivable8.328 Ratings7.613 Ratings00 Ratings
    Global Financial Support8.417 Ratings7.112 Ratings00 Ratings
    Primary and Secondary Ledgers8.416 Ratings7.112 Ratings00 Ratings
    Journals and Reconciliations8.919 Ratings7.113 Ratings00 Ratings
    Configurable Accounting7.219 Ratings8.013 Ratings00 Ratings
    Standardized Processes8.720 Ratings7.012 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    7% above category average
    Odoo
    6.7
    18 Ratings
    17% below category average
    Pipedrive
    -
    Ratings
    Inventory tracking8.526 Ratings8.218 Ratings00 Ratings
    Automatic reordering7.618 Ratings8.816 Ratings00 Ratings
    Location management8.222 Ratings8.915 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Odoo
    6.3
    16 Ratings
    23% below category average
    Pipedrive
    -
    Ratings
    Pricing8.225 Ratings8.816 Ratings00 Ratings
    Order entry8.925 Ratings8.516 Ratings00 Ratings
    Credit card processing7.417 Ratings7.313 Ratings00 Ratings
    Cost of goods sold8.422 Ratings8.614 Ratings00 Ratings
    Order Orchestration8.313 Ratings8.512 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Odoo
    3.3
    12 Ratings
    79% below category average
    Pipedrive
    -
    Ratings
    Billing Management8.518 Ratings7.912 Ratings00 Ratings
    Cash and Asset Management8.619 Ratings7.311 Ratings00 Ratings
    Travel & Expense Management7.614 Ratings6.911 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings6.510 Ratings00 Ratings
    Period Close8.219 Ratings8.110 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Odoo
    1.0
    6 Ratings
    153% below category average
    Pipedrive
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings1.06 Ratings00 Ratings
    Project Costing10.07 Ratings1.05 Ratings00 Ratings
    Cost Capture10.08 Ratings1.05 Ratings00 Ratings
    Capital Project Management8.05 Ratings1.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings1.05 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Odoo
    3.3
    8 Ratings
    73% below category average
    Pipedrive
    -
    Ratings
    Project Planning and Scheduling7.510 Ratings9.98 Ratings00 Ratings
    Task Insight for Project Managers7.110 Ratings9.97 Ratings00 Ratings
    Project Mobile Functionality7.19 Ratings9.87 Ratings00 Ratings
    Definable Resource Pools6.910 Ratings8.97 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    17% above category average
    Odoo
    3.2
    8 Ratings
    80% below category average
    Pipedrive
    -
    Ratings
    Award Lifecycle Management6.78 Ratings10.07 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    Odoo
    7.8
    11 Ratings
    9% above category average
    Pipedrive
    -
    Ratings
    Bids Analyzed and Compared7.410 Ratings8.77 Ratings00 Ratings
    Contract Authoring7.210 Ratings6.77 Ratings00 Ratings
    Contract Repository7.510 Ratings7.67 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings8.510 Ratings00 Ratings
    Supplier Management7.613 Ratings8.08 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Odoo
    9.8
    5 Ratings
    37% above category average
    Pipedrive
    -
    Ratings
    Risk Repository7.211 Ratings10.02 Ratings00 Ratings
    Control Management7.411 Ratings10.05 Ratings00 Ratings
    Control Efficiency Assessments6.711 Ratings10.04 Ratings00 Ratings
    Issue Detection7.511 Ratings10.03 Ratings00 Ratings
    Remediation and Certification7.69 Ratings10.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    9% above category average
    Odoo
    6.8
    7 Ratings
    3% below category average
    Pipedrive
    -
    Ratings
    Transportation Planning and Optimization7.88 Ratings9.05 Ratings00 Ratings
    Transportation Execution Management7.48 Ratings10.05 Ratings00 Ratings
    Trade and Customs Management7.98 Ratings9.44 Ratings00 Ratings
    Fulfillment Management7.410 Ratings8.96 Ratings00 Ratings
    Warehouse Workforce Management9.27 Ratings10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Odoo
    8.0
    9 Ratings
    7% above category average
    Pipedrive
    -
    Ratings
    Production Process Design9.17 Ratings6.36 Ratings00 Ratings
    Production Management8.88 Ratings6.17 Ratings00 Ratings
    Configuration Management7.17 Ratings8.46 Ratings00 Ratings
    Work Execution9.27 Ratings8.67 Ratings00 Ratings
    Manufacturing Costs7.310 Ratings8.67 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Odoo
    8.6
    11 Ratings
    16% above category average
    Pipedrive
    -
    Ratings
    Forecasting6.412 Ratings8.711 Ratings00 Ratings
    Inventory Planning7.212 Ratings8.811 Ratings00 Ratings
    Performance Monitoring7.012 Ratings7.910 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Odoo
    8.9
    6 Ratings
    19% above category average
    Pipedrive
    -
    Ratings
    Proposal Management7.18 Ratings10.06 Ratings00 Ratings
    Product Master Data Management7.78 Ratings9.96 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings00 Ratings8.724 Ratings
    Workflow management00 Ratings00 Ratings7.821 Ratings
    Territory management00 Ratings00 Ratings6.514 Ratings
    Opportunity management00 Ratings00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.864 Ratings
    Contract management00 Ratings00 Ratings8.317 Ratings
    Quote & order management00 Ratings00 Ratings7.314 Ratings
    Interaction tracking00 Ratings00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings00 Ratings4.76 Ratings
    Call center management00 Ratings00 Ratings1.15 Ratings
    Help desk management00 Ratings00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings00 Ratings7.549 Ratings
    Email marketing00 Ratings00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings00 Ratings4.15 Ratings
    Reporting00 Ratings00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings00 Ratings8.268 Ratings
    Customizable reports00 Ratings00 Ratings7.516 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings00 Ratings1.15 Ratings
    Social engagement00 Ratings00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings00 Ratings3.67 Ratings
    Compensation management00 Ratings00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 Business Central and Odoo and Pipedrive
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Odoo
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings00 Ratings8.261 Ratings
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    User Ratings
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Likelihood to Recommend
    8.6
    (31 ratings)
    7.5
    (22 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    8.0
    (3 ratings)
    Usability
    8.8
    (11 ratings)
    8.6
    (14 ratings)
    9.0
    (25 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    1.0
    (6 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralOdooPipedrive
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    No answers on this topic
    Odoo
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
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    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
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    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
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    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
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    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
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    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

    Pipedrive Screenshots

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