Odoo vs. Pipedrive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Odoo
Score 7.3 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$31.10
per month per user
Pipedrive
Score 8.3 out of 10
N/A
Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.
$24
per month per seat
Pricing
OdooPipedrive
Editions & Modules
Standard
$31.10
per month per user
Custom
$46.70
per month per user
Essential
$24
per month per seat
Advanced
$49
per month per seat
Professional
$69
per month per seat
Power
$79
per month per seat
Enterprise
$129
per month per seat
Offerings
Pricing Offerings
OdooPipedrive
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthNo setup fee
Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Monthly plans are available. The Essentials monthly plan at $24 per month.
More Pricing Information
Community Pulse
OdooPipedrive
Considered Both Products
Odoo
Chose Odoo
Odoo doesn't work. The promises of Odoo are amazing but i wouldn't recommend it.
Pipedrive

No answer on this topic

Features
OdooPipedrive
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Odoo
4.2
9 Ratings
55% below category average
Pipedrive
-
Ratings
Pay calculation4.78 Ratings00 Ratings
Benefit plan administration6.07 Ratings00 Ratings
Direct deposit files8.18 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Odoo
7.8
12 Ratings
3% above category average
Pipedrive
6.3
64 Ratings
19% below category average
API for custom integration7.710 Ratings7.646 Ratings
Plug-ins7.812 Ratings00 Ratings
Custom fields00 Ratings8.364 Ratings
Custom objects00 Ratings8.354 Ratings
Scripting environment00 Ratings1.04 Ratings
Security
Comparison of Security features of Product A and Product B
Odoo
7.9
13 Ratings
6% below category average
Pipedrive
6.6
62 Ratings
24% below category average
Single sign-on capability9.39 Ratings6.112 Ratings
Role-based user permissions6.513 Ratings7.160 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Odoo
6.8
14 Ratings
9% below category average
Pipedrive
-
Ratings
Dashboards6.514 Ratings00 Ratings
Standard reports6.914 Ratings00 Ratings
Custom reports7.114 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Odoo
3.9
12 Ratings
65% below category average
Pipedrive
-
Ratings
Accounts payable6.012 Ratings00 Ratings
Accounts receivable6.012 Ratings00 Ratings
Global Financial Support4.611 Ratings00 Ratings
Primary and Secondary Ledgers5.211 Ratings00 Ratings
Journals and Reconciliations5.112 Ratings00 Ratings
Configurable Accounting5.612 Ratings00 Ratings
Standardized Processes4.711 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Odoo
6.0
16 Ratings
28% below category average
Pipedrive
-
Ratings
Inventory tracking7.816 Ratings00 Ratings
Automatic reordering7.315 Ratings00 Ratings
Location management7.914 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Odoo
5.7
14 Ratings
33% below category average
Pipedrive
-
Ratings
Pricing7.714 Ratings00 Ratings
Order entry8.214 Ratings00 Ratings
Credit card processing7.612 Ratings00 Ratings
Cost of goods sold7.713 Ratings00 Ratings
Order Orchestration6.711 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Odoo
2.4
11 Ratings
103% below category average
Pipedrive
-
Ratings
Billing Management6.111 Ratings00 Ratings
Cash and Asset Management5.510 Ratings00 Ratings
Travel & Expense Management4.910 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting2.39 Ratings00 Ratings
Period Close5.39 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Odoo
1.0
6 Ratings
153% below category average
Pipedrive
-
Ratings
Budgeting and Forecasting1.06 Ratings00 Ratings
Project Costing1.05 Ratings00 Ratings
Cost Capture1.05 Ratings00 Ratings
Capital Project Management1.05 Ratings00 Ratings
Customer Contract Compliance1.05 Ratings00 Ratings
Project Revenue Recognition1.05 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Odoo
2.5
7 Ratings
94% below category average
Pipedrive
-
Ratings
Project Planning and Scheduling7.07 Ratings00 Ratings
Task Insight for Project Managers7.06 Ratings00 Ratings
Project Mobile Functionality6.06 Ratings00 Ratings
Definable Resource Pools7.06 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Odoo
1.0
7 Ratings
152% below category average
Pipedrive
-
Ratings
Award Lifecycle Management1.06 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Odoo
7.2
10 Ratings
3% above category average
Pipedrive
-
Ratings
Bids Analyzed and Compared6.56 Ratings00 Ratings
Contract Authoring3.96 Ratings00 Ratings
Contract Repository4.56 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated6.89 Ratings00 Ratings
Supplier Management6.07 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Odoo
8.5
4 Ratings
25% above category average
Pipedrive
-
Ratings
Risk Repository10.02 Ratings00 Ratings
Control Management7.84 Ratings00 Ratings
Control Efficiency Assessments1.03 Ratings00 Ratings
Issue Detection10.02 Ratings00 Ratings
Remediation and Certification10.02 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Odoo
6.1
5 Ratings
12% below category average
Pipedrive
-
Ratings
Transportation Planning and Optimization7.04 Ratings00 Ratings
Transportation Execution Management7.84 Ratings00 Ratings
Trade and Customs Management7.83 Ratings00 Ratings
Fulfillment Management7.84 Ratings00 Ratings
Warehouse Workforce Management7.84 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Odoo
7.6
8 Ratings
3% above category average
Pipedrive
-
Ratings
Production Process Design7.06 Ratings00 Ratings
Production Management6.07 Ratings00 Ratings
Configuration Management6.55 Ratings00 Ratings
Work Execution7.36 Ratings00 Ratings
Manufacturing Costs7.76 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Odoo
7.6
10 Ratings
4% above category average
Pipedrive
-
Ratings
Forecasting7.410 Ratings00 Ratings
Inventory Planning7.210 Ratings00 Ratings
Performance Monitoring6.69 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Odoo
8.6
5 Ratings
17% above category average
Pipedrive
-
Ratings
Proposal Management9.55 Ratings00 Ratings
Product Master Data Management8.25 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.8
68 Ratings
1% above category average
Customer data management / contact management00 Ratings8.624 Ratings
Workflow management00 Ratings7.621 Ratings
Territory management00 Ratings6.514 Ratings
Opportunity management00 Ratings8.365 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.664 Ratings
Contract management00 Ratings8.117 Ratings
Quote & order management00 Ratings7.114 Ratings
Interaction tracking00 Ratings8.521 Ratings
Channel / partner relationship management00 Ratings7.116 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Odoo
-
Ratings
Pipedrive
2.9
7 Ratings
90% below category average
Case management00 Ratings4.76 Ratings
Call center management00 Ratings1.15 Ratings
Help desk management00 Ratings3.16 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.4
49 Ratings
4% below category average
Lead management00 Ratings7.349 Ratings
Email marketing00 Ratings7.613 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Odoo
-
Ratings
Pipedrive
6.7
67 Ratings
13% below category average
Task management00 Ratings7.964 Ratings
Billing and invoicing management00 Ratings4.15 Ratings
Reporting00 Ratings8.163 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Odoo
-
Ratings
Pipedrive
7.7
68 Ratings
1% above category average
Forecasting00 Ratings7.519 Ratings
Pipeline visualization00 Ratings8.268 Ratings
Customizable reports00 Ratings7.516 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Odoo
-
Ratings
Pipedrive
1.1
5 Ratings
148% below category average
Social data00 Ratings1.15 Ratings
Social engagement00 Ratings1.15 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Odoo
-
Ratings
Pipedrive
3.6
7 Ratings
69% below category average
Marketing automation00 Ratings3.67 Ratings
Compensation management00 Ratings3.54 Ratings
Platform
Comparison of Platform features of Product A and Product B
Odoo
-
Ratings
Pipedrive
8.2
61 Ratings
9% above category average
Mobile access00 Ratings8.261 Ratings
Best Alternatives
OdooPipedrive
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.4 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 8.8 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OdooPipedrive
Likelihood to Recommend
6.9
(20 ratings)
8.1
(72 ratings)
Likelihood to Renew
1.0
(1 ratings)
8.0
(3 ratings)
Usability
7.7
(12 ratings)
9.0
(25 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Support Rating
1.0
(6 ratings)
8.5
(15 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
OdooPipedrive
Likelihood to Recommend
Odoo
Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.
Read full review
Pipedrive Inc.
Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
Read full review
Pros
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Pipedrive Inc.
  • Great visual visibility of the funnel plus easy to drag the deals across the stages
  • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
  • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
Read full review
Cons
Odoo
  • We had to work with an implementation team to customize Odoo into something that could truly work for us.
  • I would like to be able to run some reports in an easier way.
  • We did have to implement the use of an iOT box as well for something like printing barcode stickers.
Read full review
Pipedrive Inc.
  • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
  • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
  • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
Read full review
Likelihood to Renew
Odoo
No answers on this topic
Pipedrive Inc.
-2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
Read full review
Usability
Odoo
Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
Read full review
Pipedrive Inc.
Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
Read full review
Support Rating
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Pipedrive Inc.
Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
Read full review
Implementation Rating
Odoo
No answers on this topic
Pipedrive Inc.
Experiment is the only way to start
Read full review
Alternatives Considered
Odoo
It is simple to use and the features in Odoo are more advanced compared to zoho. The cost of Odoo is also very less comparatively with other competitors that are available in market. Accessing the in depth reports is very easy with Odoo and a person with low executive level can easily check his performance with Odoo and the security features is very powerful
Read full review
Pipedrive Inc.
I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
Read full review
Return on Investment
Odoo
  • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
  • Newest versions have better built in functionality.
  • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
Read full review
Pipedrive Inc.
  • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
  • We were able to integrate our calling system easily and get things going on the lead calling aspect.
  • Great multipipeline option where we were able to manage both organisations under one roof.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

Pipedrive Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of