Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued vs. NetSuite ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach end of support in 2021, and end of extended support in 2023. Financial tracking and budgeting features are now found in the newly launchedN/A
NetSuite ERP
Score 7.8 out of 10
N/A
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A
Pricing
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUsers subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.
More Pricing Information
Community Pulse
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Considered Both Products
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Chose Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
Microsoft D365 FO stands out amongst the competitors with its strong backing on the Microsoft Azure cloud and the life cycle services is the best I’ve seen. There is a ways to go in making it low/no code and mobile is there but not great. Overall an ok product as ERP is a …
NetSuite ERP
Chose NetSuite ERP
We use AX for some of our older operations that haven't been imported to our Magento instance. AX is comparatively harder to navigate vs NetSuite, pulling reports for example can be a pain if you don't have every metric, parameter, etc needed. Given it's an older system, it's …
Chose NetSuite ERP
NetSuite is far superior to these. NetSuite allows for integration with many other products making it very customizable. NetSuite is also much easier to use and set up as the user likes to make their process easier and more automated. NetSuite also makes it easier to have …
Top Pros
Top Cons
Features
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
8 Ratings
18% above category average
NetSuite ERP
1.1
15 Ratings
148% below category average
Pay calculation9.07 Ratings1.013 Ratings
Benefit plan administration9.05 Ratings1.010 Ratings
Direct deposit files8.05 Ratings1.39 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.0
13 Ratings
3% below category average
NetSuite ERP
8.6
74 Ratings
17% above category average
API for custom integration5.113 Ratings8.364 Ratings
Plug-ins8.912 Ratings7.747 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
6.1
14 Ratings
29% below category average
NetSuite ERP
8.0
81 Ratings
2% below category average
Single sign-on capability5.113 Ratings8.162 Ratings
Role-based user permissions7.114 Ratings7.980 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.4
14 Ratings
16% above category average
NetSuite ERP
7.5
72 Ratings
5% above category average
Dashboards9.012 Ratings7.471 Ratings
Standard reports7.114 Ratings7.570 Ratings
Custom reports9.014 Ratings7.570 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.2
15 Ratings
7% above category average
NetSuite ERP
7.0
93 Ratings
9% below category average
Accounts payable7.015 Ratings8.088 Ratings
Accounts receivable7.014 Ratings7.888 Ratings
Global Financial Support8.06 Ratings7.626 Ratings
Primary and Secondary Ledgers9.07 Ratings7.828 Ratings
Journals and Reconciliations7.010 Ratings8.041 Ratings
Configurable Accounting8.98 Ratings8.035 Ratings
Standardized Processes8.99 Ratings7.637 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
13 Ratings
10% above category average
NetSuite ERP
8.0
48 Ratings
1% above category average
Inventory tracking8.013 Ratings8.847 Ratings
Automatic reordering9.011 Ratings7.228 Ratings
Location management9.011 Ratings8.335 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.6
13 Ratings
2% below category average
NetSuite ERP
7.0
75 Ratings
10% below category average
Pricing8.012 Ratings7.353 Ratings
Order entry9.011 Ratings8.271 Ratings
Credit card processing3.19 Ratings6.837 Ratings
Cost of goods sold8.010 Ratings7.148 Ratings
Order Orchestration9.05 Ratings7.721 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
10 Ratings
16% above category average
NetSuite ERP
6.1
64 Ratings
19% below category average
Billing Management8.99 Ratings7.954 Ratings
Cash and Asset Management8.010 Ratings7.728 Ratings
Travel & Expense Management8.97 Ratings6.031 Ratings
Budgetary Control & Encumbrance Accounting8.97 Ratings7.127 Ratings
Period Close8.07 Ratings7.735 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.9
7 Ratings
16% above category average
NetSuite ERP
5.6
32 Ratings
30% below category average
Budgeting and Forecasting9.06 Ratings5.627 Ratings
Project Costing8.06 Ratings5.524 Ratings
Cost Capture8.05 Ratings5.423 Ratings
Capital Project Management9.05 Ratings4.115 Ratings
Customer Contract Compliance9.03 Ratings7.714 Ratings
Project Revenue Recognition8.95 Ratings5.723 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
5 Ratings
26% above category average
NetSuite ERP
3.9
17 Ratings
54% below category average
Project Planning and Scheduling8.95 Ratings7.114 Ratings
Task Insight for Project Managers9.04 Ratings3.411 Ratings
Project Mobile Functionality6.04 Ratings3.111 Ratings
Definable Resource Pools9.04 Ratings3.89 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
4 Ratings
16% above category average
NetSuite ERP
3.2
12 Ratings
80% below category average
Award Lifecycle Management9.04 Ratings3.67 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.7
7 Ratings
23% above category average
NetSuite ERP
3.4
19 Ratings
68% below category average
Bids Analyzed and Compared9.05 Ratings3.68 Ratings
Contract Authoring9.03 Ratings2.310 Ratings
Contract Repository9.04 Ratings3.68 Ratings
Requisitions-to-Purchase Orders Integrated8.05 Ratings3.713 Ratings
Supplier Management8.06 Ratings7.913 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.8
2 Ratings
32% above category average
NetSuite ERP
3.3
11 Ratings
63% below category average
Risk Repository9.02 Ratings3.68 Ratings
Control Management9.02 Ratings2.311 Ratings
Control Efficiency Assessments9.02 Ratings3.67 Ratings
Issue Detection9.02 Ratings3.68 Ratings
Remediation and Certification9.02 Ratings3.68 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
8.5
6 Ratings
21% above category average
NetSuite ERP
2.9
17 Ratings
81% below category average
Transportation Planning and Optimization8.06 Ratings2.99 Ratings
Transportation Execution Management8.05 Ratings2.98 Ratings
Trade and Customs Management8.95 Ratings2.99 Ratings
Fulfillment Management8.04 Ratings7.714 Ratings
Warehouse Workforce Management10.05 Ratings2.611 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
7.7
6 Ratings
1% above category average
NetSuite ERP
7.3
16 Ratings
4% below category average
Production Process Design9.05 Ratings7.012 Ratings
Production Management8.05 Ratings7.114 Ratings
Configuration Management7.04 Ratings7.610 Ratings
Work Execution8.05 Ratings7.612 Ratings
Manufacturing Costs9.05 Ratings7.014 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.2
6 Ratings
21% above category average
NetSuite ERP
6.5
36 Ratings
14% below category average
Forecasting9.95 Ratings5.517 Ratings
Inventory Planning9.05 Ratings7.133 Ratings
Performance Monitoring9.04 Ratings7.114 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued
9.0
3 Ratings
21% above category average
NetSuite ERP
3.7
13 Ratings
65% below category average
Proposal Management9.02 Ratings2.610 Ratings
Product Master Data Management9.03 Ratings3.39 Ratings
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User Ratings
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Likelihood to Recommend
8.0
(19 ratings)
8.1
(158 ratings)
Likelihood to Renew
8.0
(4 ratings)
9.1
(40 ratings)
Usability
8.0
(3 ratings)
8.3
(48 ratings)
Availability
7.0
(2 ratings)
9.4
(26 ratings)
Performance
7.0
(2 ratings)
7.7
(24 ratings)
Support Rating
8.0
(4 ratings)
7.5
(57 ratings)
In-Person Training
9.0
(1 ratings)
7.3
(2 ratings)
Online Training
8.0
(1 ratings)
7.8
(9 ratings)
Implementation Rating
7.3
(4 ratings)
8.0
(28 ratings)
Configurability
-
(0 ratings)
9.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
8.4
(5 ratings)
User Testimonials
Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinuedNetSuite ERP
Likelihood to Recommend
Microsoft
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
Read full review
NetSuite
In my experience, it is well-suited to basic small low-level accounting. I think if you are a very small business with some basic accounting needs and do not need both cash and accrual reporting this would work. However, I think the price point is well above what a company should pay for basic accounting. If you need more advanced accounting, in my experience it can't keep up well, and it will not provide you with both cash and accrual reports. In my opinion, it is priced for a much more advanced software than what it needs, perhaps because they focus on non-essential upgrades and areas that don't pertain to core financial activities, such as advanced inventory management, Amazon shipping label sync, multiple foreign (non-us) taxes, manufacturing updates - for businesses needing strong financial software that do not need ten country tax rates, manufacturing processes, and advanced inventory tracking, this provides no value while leaving standard accounting functions pretty basic and lacking.
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Pros
Microsoft
  • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
  • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
  • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
Read full review
NetSuite
  • Inventory control - I find it great to lookup an item and see our current inventory, what we purchased for last time, etc.
  • Account management - I find it very easy to see where my accounts stand in regards to debt collection down to production time frames.
  • Reporting - the reporting is very straight forward and easy to use.
Read full review
Cons
Microsoft
  • MRP can be slow to adapt to changes in actual production or supply chain transactions.
  • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
  • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
  • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
Read full review
NetSuite
  • In my experience, when you get beyond the simple reporting it’s fairly cumbersome, too many fields with the same name.
  • When you get beyond simple steps you run into needing professional development quickly.
  • I think roles and workflow are needlessly complex and unintuitive
  • Pricing, since they’re owned by Oracle Larry needs a new yacht and they’ll gouge you once you’re sucked in and stuck
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Likelihood to Renew
Microsoft
Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
Read full review
NetSuite
NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
Read full review
Usability
Microsoft
Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
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NetSuite
I would rate the overall usability as a 9. We can perform almost all functions that we need to as a baseball organization. The only areas that are lacking are the reporting and budgeting functions. There was a steep learning curve for some users in the beginning, but once we figured out how to utilize the system and improve our processes within NetSuite most users were happy with the switch to NetSuite.
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Reliability and Availability
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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NetSuite
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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Performance
Microsoft
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
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NetSuite
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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Support Rating
Microsoft
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
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NetSuite
NetSuite offers two levels of support Basic (included with the subscription and for bug-fix questions only) and Premium (an additional add-on that allows for the asking of anything at any time). Support is well versed and quickly moves to higher levels when needed. Tickets are always address promptly, and are never abandoned.
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In-Person Training
Microsoft
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
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NetSuite
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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Online Training
Microsoft
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
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NetSuite
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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Implementation Rating
Microsoft
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
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NetSuite
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
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Alternatives Considered
Microsoft
I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
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NetSuite
NetSuite was the obvious choice in our case because of the enterprise backing of Oracle and the support available for the platform from both the Oracle side as well as on the open market through Consultants and Partner firms. While it's price point is vastly different, considering ERPNext has a completely free community offering, and Odoo's very entry-level price point... it was a clear choice for us due to our need for a tried and true solution.
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Scalability
Microsoft
No answers on this topic
NetSuite
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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Return on Investment
Microsoft
  • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
  • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
  • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
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NetSuite
  • Through the automation of business processes, NetSuite has allowed the business to focus on other projects in addition to the day to day system administration tasks. As such, the system is providing excellent value in terms of the time saved by the administrative arm of the company.
  • Access to data. The platform has great flexibility in it's "Saved Search" feature, that allows the business to report on pretty much any and all data stored in the database. These can drive user dashboards and make it extremely easy for users to get the information that they need in a matter of seconds. Instead of the CFO requesting a report from the Controller, the CFO can simply refresh their dashboard with a single click and they have the information they require.
  • Transparency. NetSuite allows collaboration across the entire business and maintains an excellent audit trail. Transparency is often lost where business use multiple systems across departments, so having everyone housed within the same financial system allows for greater collaboration and trust in the data.
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ScreenShots

NetSuite ERP Screenshots

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