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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Pricing
    Microsoft Dynamics GPmonday CRM
    Editions & Modules
    No answers on this topic
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPmonday CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Plans start with 3 seats. Yearly save 33%
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPmonday CRM
    Considered Both Products
    Microsoft
    No answer on this topic
    monday.com
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    96%
    Would buy again
    94 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    96 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    83 Answers
    Features
    Microsoft Dynamics GPmonday CRM
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    monday CRM
    -
    Ratings
    Pay calculation6.219 Ratings00 Ratings
    Benefit plan administration5.815 Ratings00 Ratings
    Direct deposit files7.518 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    monday CRM
    7.2
    80 Ratings
    6% below category average
    API for custom integration2.526 Ratings6.051 Ratings
    Plug-ins6.021 Ratings00 Ratings
    Custom fields00 Ratings7.980 Ratings
    Custom objects00 Ratings7.671 Ratings
    Scripting environment00 Ratings7.249 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Single sign-on capability5.532 Ratings8.566 Ratings
    Role-based user permissions8.140 Ratings8.674 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    monday CRM
    -
    Ratings
    Dashboards3.429 Ratings00 Ratings
    Standard reports6.139 Ratings00 Ratings
    Custom reports6.439 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    monday CRM
    -
    Ratings
    Accounts payable6.345 Ratings00 Ratings
    Accounts receivable5.736 Ratings00 Ratings
    Cash management6.336 Ratings00 Ratings
    Bank reconciliation5.541 Ratings00 Ratings
    Expense management4.431 Ratings00 Ratings
    Time tracking8.014 Ratings00 Ratings
    Fixed asset management4.428 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings
    Multi-division support3.026 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings
    Electronic tax filing9.012 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings
    Global Financial Support6.07 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings
    Journals and Reconciliations4.526 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings
    Configurable Accounting3.517 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings
    Standardized Processes6.119 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    monday CRM
    -
    Ratings
    Inventory tracking5.524 Ratings00 Ratings
    Automatic reordering1.013 Ratings00 Ratings
    Location management4.018 Ratings00 Ratings
    Manufacturing module3.415 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    monday CRM
    -
    Ratings
    Pricing3.718 Ratings00 Ratings
    Order entry3.721 Ratings00 Ratings
    Credit card processing1.012 Ratings00 Ratings
    Cost of goods sold4.925 Ratings00 Ratings
    Order Orchestration4.99 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Customer data management / contact management00 Ratings7.979 Ratings
    Workflow management00 Ratings8.886 Ratings
    Territory management00 Ratings6.648 Ratings
    Opportunity management00 Ratings8.076 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings7.670 Ratings
    Contract management00 Ratings8.358 Ratings
    Interaction tracking00 Ratings8.165 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Lead management00 Ratings8.166 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Task management00 Ratings9.181 Ratings
    Billing and invoicing management00 Ratings8.354 Ratings
    Reporting00 Ratings8.270 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Forecasting00 Ratings7.265 Ratings
    Pipeline visualization00 Ratings8.675 Ratings
    Customizable reports00 Ratings7.470 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Marketing automation00 Ratings8.649 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics GP and monday CRM
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Mobile access00 Ratings6.974 Ratings
    Best Alternatives
    Microsoft Dynamics GPmonday CRM
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPmonday CRM
    Likelihood to Recommend
    4.0
    (54 ratings)
    8.2
    (99 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    9.9
    (5 ratings)
    Usability
    5.4
    (10 ratings)
    8.6
    (96 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (5 ratings)
    3.1
    (58 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    8.2
    (1 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics GPmonday CRM
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
    Read full review
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
    Read full review
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
    Read full review
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
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    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
    Read full review
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
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    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
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    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
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    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    monday.com
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
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    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.