What users are saying about
75 Ratings
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Score 8.2 out of 100
45 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Microsoft Power Automate

Microsoft Power Automate is best suited for approvals and working with SharePoint Lists. It is easy to create an approval that either requires the submitter's manager (Active Directory) to approve or enter in a specific person or person's to approve. Additional approvers and other subtasks can be added as well. For example, if the request was approved, a SharePoint List can be created and or updated by adding the new request as a new row and enter in only the data that you set as required on the list. It will also send out customized emails for "Approved" or "Rejected" requests. Also, add comments to Microsoft Teams Channels, export to Microsoft Excel or Adobe PDF, these are some of the features available in flow.
Anonymous | TrustRadius Reviewer

Workato

Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
Carlos Santos | TrustRadius Reviewer

Feature Rating Comparison

Cloud Data Integration

Microsoft Power Automate
Workato
8.0
Pre-built connectors
Microsoft Power Automate
Workato
7.0
Connector modification
Microsoft Power Automate
Workato
7.4
Support for real-time and batch integration
Microsoft Power Automate
Workato
9.5
Data quality services
Microsoft Power Automate
Workato
8.9
Data security features
Microsoft Power Automate
Workato
7.7
Monitoring console
Microsoft Power Automate
Workato
7.7

Pros

Microsoft Power Automate

  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Workato

  • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
  • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
  • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
Mike Townsend | TrustRadius Reviewer

Cons

Microsoft Power Automate

  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
Anonymous | TrustRadius Reviewer

Workato

  • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
  • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
Peter Rifken | TrustRadius Reviewer

Usability

Microsoft Power Automate

Microsoft Power Automate 10.0
Based on 1 answer
Microsoft Power Automate (formerly Microsoft Flow) is very user friendly. It is mostly just click to add functions or connections and then fill in pertinent information to ensure that the connector functions the way that you want. I was able to create my first flow within minutes just by looking through the connectors and piecing it together.
Phillip Templeton | TrustRadius Reviewer

Workato

Workato 9.1
Based on 2 answers
User- friendly.
Manolo Agustin | TrustRadius Reviewer

Support Rating

Microsoft Power Automate

Microsoft Power Automate 8.0
Based on 7 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

Workato

Workato 8.8
Based on 10 answers
They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Power Automate

In my opinion [Microsoft Power Automate (formerly Microsoft Flow)] is heads and shoulders above Nintex. It was much easier to learn to use and had a much cleaner UI. Nintex and Power Automate both had connections to a lot of platforms but since we used a majority of Microsoft products Power Automate seemed to plug in to our organization just a bit smoother. In the time that we had both products Power Automate had great improvements to an already good product whereas Nintex had much fewer (although also improved).
Anonymous | TrustRadius Reviewer

Workato

We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato.We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
Anonymous | TrustRadius Reviewer

Return on Investment

Microsoft Power Automate

  • we have seen improvement in productivity due to increased automation
  • where additional headcounts were required in the past, we are now able to manage with the current team as-is.
  • critical reports are generated with minimal effort and without concerns of human error in the data.
Anonymous | TrustRadius Reviewer

Workato

  • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
  • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
Rama Davis | TrustRadius Reviewer

Pricing Details

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Workato

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Microsoft Power Automate
8.6
Workato
8.7

Likelihood to Renew

Microsoft Power Automate
Workato
8.3

Usability

Microsoft Power Automate
10.0
Workato
9.1

Support Rating

Microsoft Power Automate
8.0
Workato
8.8

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