TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Power Automate

    Score8.5 out of 10
    N/AMicrosoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.

    $15

    per month per user

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    Microsoft Power AutomateWorkato
    Editions & Modules
    Power Automate Premium
    $15
    per month per user
    Power Automate Process
    $150
    per month per bot
    Hosted RPA add-on
    $215
    per month per bot
    Process Mining add-on
    $5,000
    per month per tenant
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Power AutomateWorkato
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Power AutomateWorkato
    Considered Both Products
    Microsoft
    Chose Microsoft Power Automate
    Microsoft Power Automate is useful and practical to help us achieve our corporate goals. It enables us to design time-saving workflows on anything from individual tasks to large-scale operations, by combining applications with connectors and enabling all participants to build …
    Incentivized
    Chose Microsoft Power Automate
    Microsoft Power Automate is advantageous because it can link with current products in the Microsoft ecosystem, can automate a large number of desktop operations with
    Incentivized
    Workato
    Chose Workato
    Workato beats the competition pound for pound, not even close. It's a much more enterprise-grade tool, designed from the ground up to be stable, solid, and secure. The other tools I've tried were either buggy, lacking in capability, felt like toys, or were really hard to scale.
    Incentivized
    Chose Workato
    I use Workato for the full view of my process. Both the console on errors and debugging as well as the unified view of each task I'm automating. In addition, I know that Workato has all the power necessary for enterprise integration.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    78 Answers
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    75 Answers
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    78 Answers
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    51 Answers
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Microsoft Power AutomateWorkato
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Microsoft Power Automate and Workato
    Feature
    Microsoft Power Automate
    -
    Ratings
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors00 Ratings10.038 Ratings
    Connector modification00 Ratings10.036 Ratings
    Support for real-time and batch integration00 Ratings5.034 Ratings
    Data quality services00 Ratings6.031 Ratings
    Data security features00 Ratings9.034 Ratings
    Monitoring console00 Ratings8.038 Ratings
    Best Alternatives
    Microsoft Power AutomateWorkato
    Small Businesses
    airSlate WorkFlow
    Score10 out of 10
    Make
    Score9.3 out of 10
    Medium-sized Companies
    excentia Admin Tools
    Score7.3 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    ServiceNow AI Platform
    Score8.5 out of 10
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Power AutomateWorkato
    Likelihood to Recommend
    8.6
    (89 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    9.3
    (9 ratings)
    1.0
    (3 ratings)
    Usability
    9.0
    (7 ratings)
    9.0
    (4 ratings)
    Support Rating
    7.9
    (12 ratings)
    8.0
    (6 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (39 ratings)
    3.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Power AutomateWorkato
    Likelihood to Recommend
    Microsoft
    Very useful RPA tools for automating processes with minimal coding and drag-and-drop functionality, with a wide variety of triggers, including scheduled time-based triggers and activity-based triggers, such as modifying a file/list in SharePoint to run a Power Automate flow. Very easy-to-use UI with native integration with every Microsoft product, and a very low automation failure rate for deployed workflows.
    Incentivized
    Read full review
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    Microsoft
    • Sending confirmation email to clients and user once the flow is triggered.
    • Fetching or Dumping files from one location to another if the flow is triggered.
    • Schedule flow helps to send alerts and triggers the flow at a specific interval of time to carry out the required task.
    • Power Automate also be used to convert any file format to a specific file format and save it to the required location
    Incentivized
    Read full review
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    Microsoft
    • Steep learning curve.
    • It can be slow to develop simple solutions compared to other automation platforms such as Smarsheet.
    • Troubleshooting and developing can be frustrating without proper access to edit the code directly.
    • Only able to edit through the GUI and with expressions.
    • Many ways to do the same thing can be frustrating when you need to rework your flow.
    Incentivized
    Read full review
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    The tool is very useful when used with its various native connectors, taking great advantage of the integration between the components and systems of the Office365 universe. However, its cost is still high, and automation using more advanced components containing AI resources becomes unfeasible for some companies. Due to the financial crisis that many companies are currently experiencing, investment in automation systems or tools is taking a back seat.
    Incentivized
    Read full review
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    Microsoft
    Power Automate features a clean and intuitive user interface that allows users to create, manage, and monitor workflows easily. The UI is designed to be accessible to both technical and non-technical users, with drag-and-drop functionality for building workflows. Power Automate supports integration with a wide range of Microsoft and third-party applications. This flexibility in integration allows users to automate workflows across various systems, enhancing overall productivity and efficiency.
    Incentivized
    Read full review
    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    Microsoft
    both Community support and Microsoft official support typically respond to (and resolve) reported issues in a VERY expedient manner, usually going above and beyond for education and bugfixing. I have been thoroughly impressed with the level of support I had been provided in the past.
    Incentivized
    Read full review
    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    after reviewing the main features of Power Automate, the Microsoft trainer focused on some of our real life use cases implementation, from simple to more advanced.
    Incentivized
    Read full review
    Workato
    No answers on this topic
    Online Training
    Microsoft
    although it was productive, it is more difficult to stay focused and in a 7 hours a day online training (including screen share issues and the fact that the trainer just can't precisely show the exact location of your mistake)
    Incentivized
    Read full review
    Workato
    No answers on this topic
    Implementation Rating
    Microsoft
    Overall, our experience implementing Microsoft Power Automate has been positive, with a relatively low barrier to entry and a fast time-to-value—especially because it integrates natively with Microsoft 365, which we were already using extensively. With Respect to migration, I had a very good experience where existing workflows were reviewed and simplified. Unnecessary steps were removed. Business rules were reimplemented using Power Automate logic. We migrated Approval workflows, email-based notifications, SharePoint-centric processes, and simple integrations.
    Incentivized
    Read full review
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Power Automate is worlds ahead of Zapier in so many ways. The looping, DOM access, and flow controls are much better. I feel that accessing different data within previous connectors used in a flow is much easier in Microsoft Power Automate as well. The custom connector creation process is a lot more pleasant in Microsoft Power Automate. The DateTime data type is handles MUCH better in Microsoft Power Automate, which is reason enough to use it.
    Incentivized
    Read full review
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    I have not done any participations
    Incentivized
    Read full review
    Workato
    No answers on this topic
    Professional Services
    Microsoft
    Microsoft's professional services provide hands-on support throughout the implementation lifecycle of Power Automate.This includes initial setup, configuration, integration with existing systems, testing, and deployment. They ensure that workflows are correctly designed, optimized for performance, and aligned with security best practices.
    Incentivized
    Read full review
    Workato
    No answers on this topic
    Return on Investment
    Microsoft
    • You can automate a lot of process very easy like automatic mails for status updates and such. This will save a lot of time and is more accurate, faster and up-to-date than a user can be.
    • Task approval is centralized and automatic reminders save us a lot of time.
    • The ROI is good if you have a lot of use cases and things to automate
    Incentivized
    Read full review
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots

    Microsoft Power Automate Screenshots

    Screenshot of Microsoft Power Automate (Interface Screenshot) - Work Queues, Initial pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal home pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Signed-in web portal create pageScreenshot of Microsoft Power Automate (Interface Screenshot) - Desktop designerScreenshot of Microsoft Power Automate (Interface Screenshot) - Hosted RPAScreenshot of Microsoft Power Automate (Interface Screenshot) - Display of DLP violations (on Run)