Microsoft SharePoint vs. Zoom Workplace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SharePoint
Score 7.6 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Zoom Workplace
Score 8.2 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$15.99
per month per user
Pricing
Microsoft SharePointZoom Workplace
Editions & Modules
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
SharePointZoom Workplace
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft SharePointZoom Workplace
Considered Both Products
SharePoint
Chose Microsoft SharePoint
I have only used Google Drive for personal reasons, not at work. SharePoint has a larger corporation safer feel to it as it uses the comfort of MS Office products for users.
Zoom Workplace
Chose Zoom Workplace
Zoom is cheaper and easy to use than other tools.
Chose Zoom Workplace
We actively use both to accomodate the audience/attendees. Zoom Workplace is much better for large groups.
Chose Zoom Workplace
Simple to use - which is a must.
Chose Zoom Workplace
We actually use both Teams and Zoom. We mainly use Zoom for meetings with people outside our organization. We regularly host meetings and conferences. It has made things a lot easier for us. It is a universal platform that everyone can use with little to no issues.
We like the …
Chose Zoom Workplace
Zoom is more equally stacked with Microsoft Teams because Microsoft has been playing catch-up for the last few months. I think that overall I have less latency with Zoom than I do with Teams, but other than that, I don't see much difference between the two anymore.

Zoom is much …
Chose Zoom Workplace
We used Zoom to tailor to our customer base as it was more widely used and commonly referred to by our "average" non-technological clients. We also have been using, and still are, Webex for our internal meetings as well as all of our enterprise level customer presentations. We …
Chose Zoom Workplace
Zoom is lightweight and easy to use with external users across multiple ecosystems. Easy to share and integrate with meetings and standard business practices make Zoom a go-to solution for collaboration with IT and Marketing teams. Other systems are clunky and resource hungry, …
Features
Microsoft SharePointZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
8.0
937 Ratings
3% below category average
High quality audio00 Ratings8.0929 Ratings
High quality video00 Ratings8.1929 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
8.0
934 Ratings
2% below category average
Desktop sharing00 Ratings8.8933 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
8.1
940 Ratings
1% below category average
Calendar integration00 Ratings8.1853 Ratings
Meeting initiation00 Ratings8.5914 Ratings
Record meetings / events00 Ratings8.6888 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
7.6
813 Ratings
5% below category average
Live chat00 Ratings8.2795 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
8.6
798 Ratings
9% above category average
User authentication00 Ratings8.4698 Ratings
Participant roles & permissions00 Ratings8.4763 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
7.7
186 Ratings
7% below category average
Hosted PBX00 Ratings7.289 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.5110 Ratings
Directory of employee names00 Ratings8.3172 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
7.8
206 Ratings
6% below category average
Answering rules00 Ratings8.1153 Ratings
Call recording00 Ratings8.7186 Ratings
Call park00 Ratings7.8118 Ratings
Call screening00 Ratings7.7130 Ratings
Message alerts00 Ratings8.1164 Ratings
Business SMS/External Messaging00 Ratings7.3106 Ratings
Voicemail Transcription00 Ratings7.3152 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
7.9
230 Ratings
6% below category average
Mobile app for iOS00 Ratings8.3202 Ratings
Mobile app for Android00 Ratings7.5145 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Microsoft SharePoint
-
Ratings
Zoom Workplace
7.9
188 Ratings
1% below category average
Centralized communications management00 Ratings7.8150 Ratings
Team messaging00 Ratings8.0163 Ratings
Team document sharing00 Ratings8.1142 Ratings
Call and meeting analytics00 Ratings7.6156 Ratings
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User Ratings
Microsoft SharePointZoom Workplace
Likelihood to Recommend
7.4
(200 ratings)
7.7
(964 ratings)
Likelihood to Renew
9.8
(21 ratings)
1.7
(21 ratings)
Usability
8.2
(17 ratings)
6.0
(41 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
8.6
(11 ratings)
1.2
(41 ratings)
In-Person Training
4.5
(1 ratings)
9.1
(1 ratings)
Online Training
6.4
(1 ratings)
-
(0 ratings)
Implementation Rating
6.0
(4 ratings)
7.3
(8 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Microsoft SharePointZoom Workplace
Likelihood to Recommend
Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review
Zoom
Zoom Workplace is especially good for corporate environments or for companies with a large number of employees. This is exponentially more so for companies that have remote workers, as it's one of the leaders in the video conferencing industry. It may not be ideal for smaller companies or startups who could easily get by with cheaper/free messaging apps or text messaging on phones.
Read full review
Pros
Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
Read full review
Zoom
  • Love notes - allow insertion of table or grid
  • Allow admin to turn off DND
  • Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
Read full review
Likelihood to Renew
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Microsoft
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Microsoft
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review
Zoom
No answers on this topic
Online Training
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review
Zoom
No answers on this topic
Implementation Rating
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review
Zoom
Based on my experience with Teams, I like Zoom's messaging interface much better and Zoom seems to have better video quality. When I was evaluating different VoIP providers, Zoom Phone also had way more features and was much more stable than Teams Phone. I also evaluated Nextiva and did not its UI as much as the Zoom desktop app. Zoom Phone's pricing was also significantly better.
Read full review
Contract Terms and Pricing Model
Microsoft
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Microsoft
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Microsoft
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
Read full review
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.