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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    OutSystems

    Score6.4 out of 10
    N/AThe OutSystems Platform is a Platform-as-a-Service solution for rapid delivery of responsive web and mobile applications. It includes functionalities required to develop, deploy, manage and change web and mobile applications. It is targeted at the delivery of enterprise applications that require integration with backend systems, complex business rules and logic, usable interfaces and flexibility to change. It can be deployed in the cloud, on-premises or in hybrid environments.

    $4,000

    per month

    Pricing
    monday CRMOutSystems
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Basic
    $4,000.00
    per month
    Pro
    $10,000.00
    per month
    Offerings
    Pricing Offerings
    monday CRMOutSystems
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans start with 3 seats. Yearly save 33%—
    More Pricing Information
    Community Pulse
    monday CRMOutSystems
    Considered Both Products
    monday.com
    No answer on this topic
    OutSystems
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    94 Answers
    100%
    Would buy again
    52 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    96 Answers
    100%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    97%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    83 Answers
    98%
    Implementation went as expected
    40 Answers
    Features
    monday CRMOutSystems
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and OutSystems
    Feature
    monday CRM
    7.9
    89 Ratings
    1% above category average
    OutSystems
    -
    Ratings
    Customer data management / contact management7.979 Ratings00 Ratings
    Workflow management8.886 Ratings00 Ratings
    Territory management6.648 Ratings00 Ratings
    Opportunity management8.176 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.670 Ratings00 Ratings
    Contract management8.358 Ratings00 Ratings
    Interaction tracking8.165 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and OutSystems
    Feature
    monday CRM
    8.1
    66 Ratings
    5% above category average
    OutSystems
    -
    Ratings
    Lead management8.166 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and OutSystems
    Feature
    monday CRM
    8.5
    83 Ratings
    10% above category average
    OutSystems
    -
    Ratings
    Task management9.181 Ratings00 Ratings
    Billing and invoicing management8.354 Ratings00 Ratings
    Reporting8.270 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and OutSystems
    Feature
    monday CRM
    7.7
    80 Ratings
    1% above category average
    OutSystems
    -
    Ratings
    Forecasting7.265 Ratings00 Ratings
    Pipeline visualization8.675 Ratings00 Ratings
    Customizable reports7.470 Ratings00 Ratings
    Customization
    Comparison of Customization features of monday CRM and OutSystems
    Feature
    monday CRM
    7.2
    80 Ratings
    6% below category average
    OutSystems
    -
    Ratings
    Custom fields7.980 Ratings00 Ratings
    Custom objects7.671 Ratings00 Ratings
    Scripting environment7.249 Ratings00 Ratings
    API for custom integration6.051 Ratings00 Ratings
    Security
    Comparison of Security features of monday CRM and OutSystems
    Feature
    monday CRM
    8.6
    74 Ratings
    2% above category average
    OutSystems
    -
    Ratings
    Single sign-on capability8.566 Ratings00 Ratings
    Role-based user permissions8.674 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and OutSystems
    Feature
    monday CRM
    8.6
    49 Ratings
    13% above category average
    OutSystems
    -
    Ratings
    Marketing automation8.649 Ratings00 Ratings
    Platform
    Comparison of Platform features of monday CRM and OutSystems
    Feature
    monday CRM
    6.9
    74 Ratings
    10% below category average
    OutSystems
    -
    Ratings
    Mobile access6.974 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of monday CRM and OutSystems
    Feature
    monday CRM
    -
    Ratings
    OutSystems
    7.9
    54 Ratings
    6% below category average
    Visual Modeling00 Ratings5.251 Ratings
    Drag-and-drop Interfaces00 Ratings8.052 Ratings
    Platform Security00 Ratings6.251 Ratings
    Platform User Management00 Ratings8.049 Ratings
    Reusability00 Ratings9.954 Ratings
    Platform Scalability00 Ratings9.951 Ratings
    Best Alternatives
    monday CRMOutSystems
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    Salesflare
    Score10 out of 10
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    Score7.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMOutSystems
    Likelihood to Recommend
    8.2
    (99 ratings)
    8.0
    (131 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    8.2
    (4 ratings)
    Usability
    8.6
    (96 ratings)
    8.1
    (5 ratings)
    Support Rating
    3.1
    (58 ratings)
    7.5
    (44 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    7.3
    (2 ratings)
    User Testimonials
    monday CRMOutSystems
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    OutSystems
    Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not. Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
    Incentivized
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    OutSystems
    • Developing end user interfaces with ease and speed with a modern look and feel.
    • First class low code development to reduce time to market with visual programming
    • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
    Incentivized
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    OutSystems
    • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
    • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
    • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    OutSystems
    We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
    Read full review
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
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    OutSystems
    OutSystems has a feature in which we can develop a functionality in a application and can use that functionality in another application without developing it again. That is main plus point for the development team so they can work with different functionalities rather focusing on the same thing again and again. if we want to make any change on the user side then we can make it live with just the deployment using the service center.
    Incentivized
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    OutSystems
    The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
    Read full review
    In-Person Training
    monday.com
    No answers on this topic
    OutSystems
    Excellent material full of hands on that improve the understanding of the platform.
    Read full review
    Online Training
    monday.com
    No answers on this topic
    OutSystems
    The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
    Read full review
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    OutSystems
    In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
    This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
    Incentivized
    Read full review
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    OutSystems
    I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
    Read full review
    Return on Investment
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
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    OutSystems
    • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
    • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.