monday CRM vs. Salesmate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
monday CRM
Score 8.2 out of 10
N/A
monday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.
$45
per month 3 seats (minimum)
Salesmate
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Salesmate is a single platform that helps create personalized experiences across marketing, sales, and service touchpoints across all channels – email, text, chat, web, calls, and eCommerce. It is designed to enable users to generate more leads, close more deals, and build lasting customer relationships. It replaces many disjointed systems to save users time and money. Salesmate offers businesses: …
$29
per month per user
Pricing
monday CRMSalesmate
Editions & Modules
Basic
$15
per month per seat
Standard
$20
per month per seat
Pro
$33
per month per seat
Ultimate
Contact Sales
Basic
$29
per month per user
Pro
$49
per month per user
Business
$79
per month per user
Enterprise
Custom
Offerings
Pricing Offerings
monday CRMSalesmate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalOptional
Additional DetailsPlans start with 3 seats. Yearly save 33%We offer built-in calling: Starting at $1.10 per month for your phone line & pay as you go credits
More Pricing Information
Community Pulse
monday CRMSalesmate
Features
monday CRMSalesmate
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
monday CRM
7.1
75 Ratings
9% below category average
Salesmate
9.5
49 Ratings
20% above category average
Customer data management / contact management7.868 Ratings8.948 Ratings
Workflow management8.273 Ratings9.648 Ratings
Territory management6.741 Ratings9.09 Ratings
Opportunity management7.066 Ratings10.044 Ratings
Integration with email client (e.g., Outlook or Gmail)6.959 Ratings9.948 Ratings
Contract management6.751 Ratings9.931 Ratings
Interaction tracking6.754 Ratings9.542 Ratings
Quote & order management00 Ratings8.929 Ratings
Channel / partner relationship management00 Ratings9.932 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
monday CRM
7.2
56 Ratings
7% below category average
Salesmate
9.9
47 Ratings
24% above category average
Lead management7.256 Ratings9.946 Ratings
Email marketing00 Ratings9.945 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
monday CRM
7.6
71 Ratings
1% below category average
Salesmate
9.7
44 Ratings
23% above category average
Task management8.270 Ratings9.544 Ratings
Billing and invoicing management7.249 Ratings00 Ratings
Reporting7.560 Ratings10.040 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
monday CRM
6.8
69 Ratings
11% below category average
Salesmate
9.0
46 Ratings
17% above category average
Forecasting5.857 Ratings8.033 Ratings
Pipeline visualization7.366 Ratings9.546 Ratings
Customizable reports7.460 Ratings9.540 Ratings
Customization
Comparison of Customization features of Product A and Product B
monday CRM
6.8
68 Ratings
12% below category average
Salesmate
9.1
48 Ratings
17% above category average
Custom fields6.868 Ratings9.047 Ratings
Custom objects6.660 Ratings9.436 Ratings
Scripting environment7.241 Ratings8.524 Ratings
API for custom integration6.542 Ratings9.530 Ratings
Security
Comparison of Security features of Product A and Product B
monday CRM
8.1
62 Ratings
3% below category average
Salesmate
9.7
44 Ratings
15% above category average
Single sign-on capability8.355 Ratings9.537 Ratings
Role-based user permissions7.962 Ratings10.042 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
monday CRM
8.3
40 Ratings
11% above category average
Salesmate
9.0
38 Ratings
19% above category average
Marketing automation8.340 Ratings9.038 Ratings
Platform
Comparison of Platform features of Product A and Product B
monday CRM
8.1
64 Ratings
7% above category average
Salesmate
9.9
45 Ratings
27% above category average
Mobile access8.164 Ratings9.945 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
monday CRM
-
Ratings
Salesmate
9.7
22 Ratings
24% above category average
Case management00 Ratings9.520 Ratings
Call center management00 Ratings10.021 Ratings
Best Alternatives
monday CRMSalesmate
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesflare
Salesflare
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
monday CRMSalesmate
Likelihood to Recommend
8.6
(85 ratings)
10.0
(49 ratings)
Likelihood to Renew
9.6
(5 ratings)
9.1
(2 ratings)
Usability
8.7
(82 ratings)
10.0
(48 ratings)
Support Rating
7.2
(57 ratings)
9.7
(43 ratings)
Implementation Rating
8.2
(1 ratings)
9.1
(1 ratings)
User Testimonials
monday CRMSalesmate
Likelihood to Recommend
monday.com
Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
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Rapidops, Inc.
Salesmate gives us everything we need as a small business, with a clear interface, and can adapt to any business. If I was being ultra picky, I would perhaps suggest the ability to remove or hide certain modules not applicable to our niche, e.g., we are a B2C business, so the company module is not really useable for us, but this is not a negative by any means.
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Pros
monday.com
  • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
  • It is very useful in automating the processes of relevant departments.
  • The field names, types, and data you enter can be customized as per your organization's requirements.
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Rapidops, Inc.
  • For each client, it tracks emails, text messages, activities, files, calendar events, phone calls, to-do items.
  • Customization is quite good -- you add fields you need. Like was discovery received, full payment, partial payment, etc. You can later run reports.
  • Integration with other apps is good; I use QuickBooks and DocuSign.
  • Customer service is very good.
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Cons
monday.com
  • It takes a while to get used to the UX if you are used to Hubspot or another CRM
  • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
  • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
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Rapidops, Inc.
  • The search feature can be buggy and does not allow for highlighted text to be typed on. You must clear the box or hit backspace before typing. The only app in my life that does this.
  • The dashboard button is pointless if it still makes you choose between legacy or classic.
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Likelihood to Renew
monday.com
It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
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Rapidops, Inc.
Very happy with the customer service and the overall functionality of the program. With new features always being launched and discussed I'm looking fwd to growing with them
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Usability
monday.com
It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
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Rapidops, Inc.
It's so easy, and the support is top notch and I love Salesmate. Seriously the best CRM on the market right now, which I was able to customize exactly the way I needed to, with their support with me every step of the way. I will be working with SalesMate for a long time if not forever.
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Support Rating
monday.com
When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
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Rapidops, Inc.
The support team at Salesmate is top-notch. They provide live chat support within the platform and answer typically in under a minute. They are always incredibly quick to respond to questions and provide insightful information. Getting started on the platform is easy as you always have support nearby.
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Implementation Rating
monday.com
It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
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Rapidops, Inc.
No - All very straightforward and simple.
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Alternatives Considered
monday.com
Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
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Rapidops, Inc.
Very similar in overall layout and user experience...but the features blow these others out of the water. Where alternative solutions had features either lacking or as an upgrade (ie having to spend an extra $10-$30/month/user) Salesmate has these features out-of-the-box
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Return on Investment
monday.com
  • I feel since we integrated to monday CRM, that the speed of our invoicing rate has increased, due to the easier navigation monday CRM provides.
  • Communication with other peers & departments has become easier to reach out since we all share this platform and able to tag the needed person.
  • We are also able to view and give reports easier to our VP's/ higher up, providing visibility and graphs of our trending sales numbers categorized by each store with different sales type.
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Rapidops, Inc.
  • It saved me so much time following up with leads. I move them to the next stage, and Salesmate does the rest.
  • It does a whole load of outreach for me. It's seamless.
  • I get a lot more responses from people in my pipeline - especially using SMS to follow up.
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ScreenShots

monday CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

Salesmate Screenshots

Screenshot of Track your deals through a sales pipeline. Close more deals by staying focused and organized.Screenshot of With our mobile applications, your reps can enjoy using Salesmate on the road.Screenshot of Workflow automation can automate touchpoints, outreach, and more. Keep your team focused on what they need to do without having them to complete manual tasks.Screenshot of Understand your sales team's productivity. We have reports that will show your top and lowest performers. This will give management actionable insights to help the team perform better.Screenshot of Built-in calling and texting makes Salesmate a turnkey solution to onboard any new sales rep in your office or remote.