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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday CRM

    Score8.2 out of 10
    N/Amonday CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

    $45

    per month 3 seats (minimum)

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Pricing
    monday CRMYesware
    Editions & Modules
    Basic
    $15
    per month per seat
    Standard
    $20
    per month per seat
    Pro
    $33
    per month per seat
    Ultimate
    Contact Sales
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Offerings
    Pricing Offerings
    monday CRMYesware
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPlans start with 3 seats. Yearly save 33%Annual plans save up to 23%.
    More Pricing Information
    Community Pulse
    monday CRMYesware
    Considered Both Products
    monday.com
    No answer on this topic
    Vendasta
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    94 Answers
    88%
    Would buy again
    22 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    86 Answers
    91%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    96 Answers
    88%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    94%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    83 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    monday CRMYesware
    Sales Force Automation
    Comparison of Sales Force Automation features of monday CRM and Yesware
    Feature
    monday CRM
    7.9
    89 Ratings
    1% above category average
    Yesware
    -
    Ratings
    Customer data management / contact management7.979 Ratings00 Ratings
    Workflow management8.886 Ratings00 Ratings
    Territory management6.648 Ratings00 Ratings
    Opportunity management8.176 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.670 Ratings00 Ratings
    Contract management8.358 Ratings00 Ratings
    Interaction tracking8.165 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday CRM and Yesware
    Feature
    monday CRM
    8.1
    66 Ratings
    5% above category average
    Yesware
    -
    Ratings
    Lead management8.166 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday CRM and Yesware
    Feature
    monday CRM
    8.5
    83 Ratings
    10% above category average
    Yesware
    -
    Ratings
    Task management9.181 Ratings00 Ratings
    Billing and invoicing management8.354 Ratings00 Ratings
    Reporting8.270 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday CRM and Yesware
    Feature
    monday CRM
    7.7
    80 Ratings
    1% above category average
    Yesware
    -
    Ratings
    Forecasting7.265 Ratings00 Ratings
    Pipeline visualization8.675 Ratings00 Ratings
    Customizable reports7.470 Ratings00 Ratings
    Customization
    Comparison of Customization features of monday CRM and Yesware
    Feature
    monday CRM
    7.2
    80 Ratings
    6% below category average
    Yesware
    -
    Ratings
    Custom fields7.980 Ratings00 Ratings
    Custom objects7.671 Ratings00 Ratings
    Scripting environment7.249 Ratings00 Ratings
    API for custom integration6.051 Ratings00 Ratings
    Security
    Comparison of Security features of monday CRM and Yesware
    Feature
    monday CRM
    8.6
    74 Ratings
    2% above category average
    Yesware
    -
    Ratings
    Single sign-on capability8.566 Ratings00 Ratings
    Role-based user permissions8.674 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday CRM and Yesware
    Feature
    monday CRM
    8.6
    49 Ratings
    13% above category average
    Yesware
    -
    Ratings
    Marketing automation8.649 Ratings00 Ratings
    Platform
    Comparison of Platform features of monday CRM and Yesware
    Feature
    monday CRM
    6.9
    74 Ratings
    10% below category average
    Yesware
    -
    Ratings
    Mobile access6.974 Ratings00 Ratings
    Best Alternatives
    monday CRMYesware
    Small Businesses
    Salesflare
    Score10 out of 10
    Mailtrack
    Score9.7 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Mailtrack
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday CRMYesware
    Likelihood to Recommend
    8.2
    (99 ratings)
    9.0
    (63 ratings)
    Likelihood to Renew
    9.9
    (5 ratings)
    9.0
    (6 ratings)
    Usability
    8.6
    (96 ratings)
    9.0
    (2 ratings)
    Support Rating
    3.1
    (58 ratings)
    8.2
    (12 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    monday CRMYesware
    Likelihood to Recommend
    monday.com
    Our Integrated/brand marketing and Lifecycle marketing teams find monday CRM to be particularly useful for project management. Integrated marketing uses monday to build out our yearly promotional calendar, which keeps the entire company informed on all the launch and sale details for the year, across both retail and digital channels. The Lifecycle marketing team uses monday CRM to track individual campaign projects, mainly consisting of email asset creation. There are times when monday is not the preferred CRM platform, such as data and analytics tracking, project performance tracking, or scenarios when immediate feedback is required.
    Incentivized
    Read full review
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Pros
    monday.com
    • It is very easy to use and logical. Teams and departments can collaborate together to work as one team.
    • It is very useful in automating the processes of relevant departments.
    • The field names, types, and data you enter can be customized as per your organization's requirements.
    Incentivized
    Read full review
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Cons
    monday.com
    • It takes a while to get used to the UX if you are used to Hubspot or another CRM
    • We are still testing mass email functionality, it's a little less intuitive vs Hubspot
    • The quote/invoice forms are not pre-built into the CRM the way they are in Hubspot, so you have to manually set those up. Some might see that as a positive thing because it's more flexible with your respective tech stack, but it required more research on our end to make sure we set it up to flow efficiently.
    Incentivized
    Read full review
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    It is the best tool we have found as a small business to be able to track our bookings, tasks and income.
    Incentivized
    Read full review
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Usability
    monday.com
    It's a really easy to use and improve tool, that helps you to quickly master its functions and then helps you to improve the features usage as quickly as you learned the basis. Any doubts you have are easily solved by the contents and tutorials it provides, and if it doesn't solve it, the team is always quick to reply and help you.
    Incentivized
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    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Support Rating
    monday.com
    When I have requested customer service from monday.com account the person who I spoke with was really helpful but the set up to get a hold of someone in customer service was a little complicated and time-consuming. I had to get a ticket in an email and then wait for a specific person to call me back at a certain time, that's why I gave a six.
    Read full review
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Implementation Rating
    monday.com
    It was very easy to start using. It is also safe to use lots of trial and error whilst setting up.
    Incentivized
    Read full review
    Vendasta
    No answers on this topic
    Alternatives Considered
    monday.com
    Monday is significantly better. Not only is it more aesthetically pleasing it is just better overall. I feel as if Monday has a better system in regard to keeping track of all the files we have. Moreover, I also feel like the fact that it allows me to tag my other coworkers enables me to have better communication in the office.
    Incentivized
    Read full review
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Return on Investment
    monday.com
    • The visibility of connected boards means that fewer people can manage them
    • AI is helping to automate operations through AI agents, and this allows me to reallocate personnel to other functions
    • Automation, whether through workflow or AI, helps in up to 72% of operations and the relocation of personnel to other areas
    • A visibilidade dos quadros conectados fazendo com que menos pessoas posam efetuar a gestão
    • A IA ajudando a automomatizar as operaçoes atraves dos IA Agentes e com isso posso descolocar pessoal para outra função
    • As automatizaçoes tanto por workFlow como por IA ajudam em ate 72% na operação e deslocamento de pessoal para outra area
    Incentivized
    Read full review
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    ScreenShots

    monday CRM Screenshots

    Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates