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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday.com

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    Pivotal Tracker

    Score5 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
    Pricing
    monday.comPivotal Tracker
    Editions & Modules
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    monday.comPivotal Tracker
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAn 18% discount is available for annual billing.—
    More Pricing Information
    Community Pulse
    monday.comPivotal Tracker
    Considered Both Products
    monday.com
    Chose monday.com
    We have tried many other project management programs. In the end, we were able to customize Monday more easily to fit our team's needs and handle more things in Monday than the others. It's nice to have everything in one place (campaign planning, team task lists, upcoming …
    Incentivized
    VMware by Broadcom
    Chose Pivotal Tracker
    It's not necessarily a matter of better vs. worse when it comes to all of these different tools. They all serve a different purpose to different sized teams. I found Pivotal Tracker and monday.com to be a matter of preference while serving a similar purpose. Good for smaller …
    Incentivized
    Chose Pivotal Tracker
    For my organization's needs, other tools such as Airtable, JIRA, and Asana have definitely been better. These tools provide more project management capabilities and configurability, so we are able to customize them to meet the team's needs. However, that also comes with a steep …
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    2239 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    1899 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    2243 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1572 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    1745 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    monday.comPivotal Tracker
    Project Management
    Comparison of Project Management features of monday.com and Pivotal Tracker
    Feature
    monday.com
    7.6
    2321 Ratings
    1% below category average
    Pivotal Tracker
    6.0
    1 Ratings
    22% below category average
    Task Management8.92314 Ratings3.01 Ratings
    Resource Management7.71984 Ratings3.01 Ratings
    Gantt Charts7.91370 Ratings00 Ratings
    Scheduling7.71931 Ratings7.01 Ratings
    Workflow Automation7.82014 Ratings00 Ratings
    Team Collaboration8.62269 Ratings00 Ratings
    Support for Agile Methodology7.21218 Ratings7.01 Ratings
    Support for Waterfall Methodology7.01 Ratings00 Ratings
    Document Management6.91877 Ratings00 Ratings
    Email integration7.21667 Ratings9.01 Ratings
    Mobile Access7.01848 Ratings8.01 Ratings
    Timesheet Tracking7.61091 Ratings00 Ratings
    Change request and Case Management7.91210 Ratings00 Ratings
    Budget and Expense Management7.21086 Ratings00 Ratings
    Search00 Ratings5.01 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of monday.com and Pivotal Tracker
    Feature
    monday.com
    6.9
    1058 Ratings
    11% below category average
    Pivotal Tracker
    -
    Ratings
    Quotes/estimates6.5713 Ratings00 Ratings
    Project & financial reporting7.5943 Ratings00 Ratings
    Integration with accounting software6.7534 Ratings00 Ratings
    Agile Development
    Comparison of Agile Development features of monday.com and Pivotal Tracker
    Feature
    monday.com
    -
    Ratings
    Pivotal Tracker
    8.0
    1 Ratings
    4% above category average
    DevOps Tool Integrations00 Ratings8.01 Ratings
    Velocity Calculation00 Ratings7.01 Ratings
    Dependencies and Blockers00 Ratings9.01 Ratings
    Best Alternatives
    monday.comPivotal Tracker
    Small Businesses
    Any.do
    Score8 out of 10
    monday dev
    Score9.2 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Planview AgilePlace
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday.comPivotal Tracker
    Likelihood to Recommend
    8.4
    (2335 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    9.1
    (34 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (2263 ratings)
    6.0
    (1 ratings)
    Availability
    9.1
    (11 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1963 ratings)
    8.0
    (9 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (10 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (11 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    monday.comPivotal Tracker
    Likelihood to Recommend
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    VMware by Broadcom
    The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
    Incentivized
    Read full review
    Pros
    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    VMware by Broadcom
    • It's great for tracking milestones and reporting team velocity per sprint.
    • Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple.
    • There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low.
    Incentivized
    Read full review
    Cons
    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
    Read full review
    VMware by Broadcom
    • In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way.
    • Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams.
    • Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story.
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    VMware by Broadcom
    I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
    Incentivized
    Read full review
    Usability
    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
    Read full review
    VMware by Broadcom
    It was generally easy to use once you got the hang of it. The searching and tagging of tickets was fine, commenting worked well, and release planning was good. However, it wasn't the most intuitive tool in the beginning. The UI is pretty outdated and could have used upgrades over time.
    Incentivized
    Read full review
    Reliability and Availability
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Performance
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Support Rating
    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
    Read full review
    VMware by Broadcom
    We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
    Incentivized
    Read full review
    Online Training
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Implementation Rating
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Alternatives Considered
    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
    Read full review
    VMware by Broadcom
    We have had employees in the past look at Drupal, and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
    Incentivized
    Read full review
    Scalability
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Return on Investment
    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
    Incentivized
    Read full review
    VMware by Broadcom
    • Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us.
    • The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us.
    Incentivized
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations