Likelihood to Recommend
By using Motivosity I saw an improvement in the team's motivation and they were more inclined to provide recognition to their peers. This is so much more effective than asking people to send in recognition via email or
at the end of each month. This way team members can give recognition right away.
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UKG is less appropriate for small-mid size businesses. The cost of the product makes it difficult for me to recommend the product to smaller organizations. For the rest, I would say that UKG greatly helps organize processes and workflows for businesses. It is a great tool for managers and employees alike
Read full review Pros Reward employees at work. Get rewarded. Recognize talents and skills with real money. Read full review The applicant tracking system for UKG is very robust and easy to use. The onboarding system for UKG is very easy to use, ties between the ATS and core systems, and works closely with E-Verify. The time and time off modules are very user friendly and easy for staff to learn. Read full review Cons I haven't run into any feature that has been a problem. Read full review Indeed Easy Apply Integration - has been down for a long time due to issues, but it makes it difficult because this is a useful feature that we have to manually add applicants to positions. Recruiting Gateway - there are issues with re-hiring previous employees and hiring current interns because the email is always linked to the organization's email if hired in the system. No easy way to do this. More features in the Recruiting Gateway - it would be nice to have more options for moving candidates around and creating a way to send mass emails to a pool of applicants created. Read full review Likelihood to Renew
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Read full review Usability
We are functioning very well with almost all UKG Products. We continuously look for other areas we can use the system to increase efficiencies in our processes. UKG Pro has been very instrumental in putting HR in a position to have a seat at the table when business decisions are made, and data is needed to support new projects.
Read full review Reliability and Availability
I've found Ultipro to be completely reliable. Outages are typically planned to occur on weekends and only once did I have connections issues connecting Citrix to the server where our environment was housed, but within the hour connection was restored. I think that's a pretty good track record, considering I've used the suite daily for over three years. Especially when processing payroll--say the internet goes down in the middle of you performing a task... Ultipro is able to recognize that a connection error occurred and quickly restores the process that was running, avoiding lost productivity.
Read full review Performance
Normally UKG Pro loads quickly. We had been having major issues with reports running in a timely manner but recently they broke out our virtual server to another instance where is wasn't sharing resources and that seems to have helped reporting run more efficiently.
Read full review Support Rating
Support is quick to respond and helpful when you don't understand how to use or implement their response. They are great at following up and checking in as well as escalating cases when they are more urgent and need more attention.
Read full review In-Person Training
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Read full review Online Training
I love that it's free and flexible. Some of it could have a little more hands-on and have trainers that can answer different scenarios. If the trainer has not been a user, they may not always be able to relate. In most cases they do a great job at answering questions.
Read full review Implementation Rating
Make sure you have all of your tax account information with all the states you are registered in available and that you are knowledgeable about the filing status, frequency, etc. We had some unique challenges with our state unemployment tax set up that I was not aware of and needed to be addressed prior to going live. Working with the state unemployment office can be a challenge.
Read full review Alternatives Considered
I think both of them serves the purpose. However, Motivosity gets more points here in terms employee engagement.
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UKG Pro won hands-down. The flexibility, the family feel of the partnership, the customer support model, the reporting, the scalability, and the custom-programming needs of company-specific items were all much better than the competitors. The cost comparison also came in either close to or less than the others so the cost/benefit FAR outweighed the competitors.
Read full review Scalability Read full review Return on Investment Increased productivity. Increased motivation. More cohesive team environment. Read full review We have increased our HR activities to 85% through UKG. OSHA and Leave need to be pulled in Reduced from a 1000 pieces of pay statements to @ 10 per pay roll through Direct deposit and cash pay cards. Onboarding signoffs have improved audit records for signed job descriptions, i-9 forms, hand book sign off and policy sign off Read full review