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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mouseflow

    Score7.7 out of 10
    N/AMouseflow is a behavior analytics tool used by more than 190.000 digital marketing, UX, Product, Startups and Enterprise clients to optimize their website experiences. With Mouseflow, the user can: Find out what happens between visitors' clicks through watching video recordings of their sessions. Build 6 types of heatmaps for pages automatically to understand what is getting their attention. Set up funnels to watch where and why visitors drop. Use form…

    $39

    per month

    Sitecore Digital Experience Platform

    Score8.9 out of 10
    N/AThe Sitecore Experience Platform (Sitecore XP) is a digital experience platform used to build websites and create customer experiences online. The solution boasts fast content authoring, built-in personalization features, testing and other optimizations, as well as analytics and marketing features.N/A
    Pricing
    MouseflowSitecore Digital Experience Platform
    Editions & Modules
    Starter
    $39
    per month
    Growth
    $129
    per month
    Business
    $259
    per month
    Pro
    $499
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    MouseflowSitecore Digital Experience Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThere is a discount applied to the price if a customer commits to an annual payment plan.—
    More Pricing Information
    Community Pulse
    MouseflowSitecore Digital Experience Platform
    Considered Both Products
    Mouseflow
    No answer on this topic
    Sitecore
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    19 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Features
    MouseflowSitecore Digital Experience Platform
    Security
    Comparison of Security features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    9.9
    37 Ratings
    21% above category average
    Role-based user permissions00 Ratings9.938 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    9.8
    34 Ratings
    20% above category average
    API00 Ratings9.934 Ratings
    Internationalization / multi-language00 Ratings9.732 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    9.2
    37 Ratings
    26% above category average
    WYSIWYG editor00 Ratings8.237 Ratings
    Code quality / cleanliness00 Ratings9.436 Ratings
    Admin section00 Ratings9.537 Ratings
    Page templates00 Ratings9.735 Ratings
    Library of website themes00 Ratings8.322 Ratings
    Mobile optimization / responsive design00 Ratings9.034 Ratings
    Publishing workflow00 Ratings9.736 Ratings
    Form generator00 Ratings9.735 Ratings
    Web Content Management
    Comparison of Web Content Management features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    9.4
    36 Ratings
    35% above category average
    Content taxonomy00 Ratings9.735 Ratings
    SEO support00 Ratings9.733 Ratings
    Bulk management00 Ratings9.531 Ratings
    Availability / breadth of extensions00 Ratings8.534 Ratings
    Community / comment management00 Ratings9.632 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    7.5
    16 Ratings
    7% below category average
    Conversion tracking00 Ratings7.716 Ratings
    Test reporting00 Ratings7.417 Ratings
    Funnel Analysis00 Ratings7.417 Ratings
    User Segmentation00 Ratings7.717 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of Mouseflow and Sitecore Digital Experience Platform
    Feature
    Mouseflow
    -
    Ratings
    Sitecore Digital Experience Platform
    8.2
    19 Ratings
    3% below category average
    Campaign management00 Ratings8.820 Ratings
    Cloud enablement00 Ratings8.119 Ratings
    Content aggregation00 Ratings8.219 Ratings
    Content classification00 Ratings8.619 Ratings
    Multi-channel content personalization00 Ratings7.819 Ratings
    Customer data analytics00 Ratings7.418 Ratings
    DXP Third-Party Integrations00 Ratings7.319 Ratings
    Multi-website management00 Ratings8.918 Ratings
    Digital asset management00 Ratings8.418 Ratings
    Editorial workflows and task management00 Ratings8.018 Ratings
    Best Alternatives
    MouseflowSitecore Digital Experience Platform
    Small Businesses
    Smartlook
    Score8.8 out of 10
    Yext
    Score6.8 out of 10
    Medium-sized Companies
    Crazy Egg
    Score7.9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    Enterprises
    Crazy Egg
    Score7.9 out of 10
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MouseflowSitecore Digital Experience Platform
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.7
    (49 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.7
    (11 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (24 ratings)
    Support Rating
    9.8
    (2 ratings)
    9.1
    (4 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MouseflowSitecore Digital Experience Platform
    Likelihood to Recommend
    Mouseflow
    Mouseflow is a great when you're working in a busy product development or conversion optimisation environment, and want to understand exactly how customers are interacting with your site or app so you can respond. It's a capable tool that offers some great insight at a fraction of the cost of competitors like SessionCam or ClickTale. It has occasional problems in captures that its competitors suffer from less often, but if you're looking for a general understanding of usage then this is a great tool. It doesn't have built-in integrations with all A/B testing tools, but it does have a built-in Google Tag Manager tag so its very easy to set up without assistance. If you've got the budget to select reliability over cost, then you may choose to opt for a more mature, enterprise offering. But if your budget is limited, or you're just looking to prove the value of session recording as a concept, then Mouseflow will more than do the job.
    Incentivized
    Read full review
    Sitecore
    Sitecore offers Content Hub with Product Content Management and Content Management Platform. The Digital Experience Platform and Content Hub can both host structured content and publish the finalized version to Experience Edge. Both platforms offer different ways to manage content. During a technical and business evaluation, the evaluation panel must understand the difference between a Content Modelling focused approach, or a layout management focused approach. Sitecore Digital Experience Platform is also best not to be used to host many files and images in the Media Library. That responsibility should be offloaded to a digital asset management company like Sitecore Content Hub DAM. The technology evaluation panel must also understand how to work with a Headless CMS, where the HEAD needs to be hosted, and the costs associated with the HEAD. Composable DXP is fantastic, but everyone must understand the various cost components. Marketers and the data team will need to go into the CDP and Personalize the platform with an excellent understanding of how a composable "installation" works. All the Martech vendors have similar challenges that data and development teams need to work through with a full experience. Any CDP/analytics platform will, at some stage, require further data enrichment from other sources. Understanding the Sitecore Search features and limitations is also essential.
    Incentivized
    Read full review
    Pros
    Mouseflow
    • Mouseflow does a great job creating wonderful Heat Maps. These allow you to really see how people are interacting with a page. Great data if you want to create better flow in your pages.
    • The User Session Recordings are also especially useful and when used in conjunction with the heat maps you can really get a feel and a look at how a page is working. This lets you see where people get stuck, elements that might be distracting, etc.
    • In the area of the heat maps Mouseflow can handle A/B testing which I think is priceless.
    • Another advantage to Mouseflow is that unlike many of these types of tools Mouseflow integrates with most Web platforms, well beyond WordPress.
    Incentivized
    Read full review
    Sitecore
    • Comprehensive Solution: Sitecore offers a fully integrated suite of products that cover the full spectrum of DXP capabilities, including search, personalization experimentation and more, delivering a complete composable DXP solution for customers.
    • Beyond Headless: XM Cloud provides more than just headless capabilities, featuring in-built tools like authoring host, page editor, etc., enabling faster and more powerful implementations.
    • Focus on AI: Sitecore has now got an excellent AI offering called Stream; it looks promising; however, it would be too early to give feedback on the same.
    • Customization: Sitecore's backend is highly customizable, allowing for deep modifications through pipelines and patch configurations.
    Incentivized
    Read full review
    Cons
    Mouseflow
    • Free version could have more features.
    • Should be optimized for a better view on mobile devices.
    • Although it provides a complete list of data, it is not able to capture certain sessions.
    Read full review
    Sitecore
    • Experience Editor is a little old fashioned and sometimes slow to use.
    • Bulk operations in the Content Editor
    • Sitecore serialization is should be part of the Content Editor to provide visual reference for items which are serialized and will be overwritten by future deployments similar to what Unicorn does so well
    Incentivized
    Read full review
    Likelihood to Renew
    Mouseflow
    No answers on this topic
    Sitecore
    Sitecore has proven that it can deliver on its promise of a robust, reliable enterprise CMS solution with plenty of features. Also, they keep updating it with more and better features. Now that we are highly trained on it we have started on getting the most out of it and we plan to keep doing more of that in the future.
    Read full review
    Usability
    Mouseflow
    Mouseflow is pretty easy to use. You need to be a core technical person to implement it on your site. Mouseflow provided us a tracking code that need to be installed on the website, and if do not have the knowledge of how to work on the backend of the website, you will not be able to install it. Here you will need the help of a technical person who has a good knowledge of your website platform to install the code on the website. There are also videos available giving insight on how to use the Mouseflow platform. I personally haven't faced any problem while using Mouseflow. Just login to this tool and a dashboard will open in front of you.
    Read full review
    Sitecore
    We use Sitecore extensively because it provides a single platform for managing content, personalization, and digital experiences across multiple web properties and customer journeys. At our scale, the biggest value is consistency, governance, and the ability for marketing teams to manage experiences without needing engineering support for every change. It also integrates well with the broader CRM/marketing stack, so it becomes quite embedded once deployed.
    Incentivized
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    Support Rating
    Mouseflow
    This is an area where Mouseflow is quite strong. Not only is the support good but they also have some very good training on the use of the product. There is a nicely laid out section of videos that not only cover the use of the tools functions but also how to use the data that Mouseflow produces. They are doing well in the support area.
    Incentivized
    Read full review
    Sitecore
    1. Customized software development & maintenance. 2. Technology Consulting - Consulting-based services for technology solutions data engineering or cloud solutions. 3. Used for tapping into multiple data sources such as CRM and marketing automation systems and, creating automated data extracts with a high-end visual representation of data. 4. Implemented for scheduling an existing report to automatically refresh and be delivered to specific users at a specific regular interval.
    Incentivized
    Read full review
    Online Training
    Mouseflow
    No answers on this topic
    Sitecore
    Sitecore captures and remembers every single interaction your customers and prospects have in any part of the system, allowing you to build comprehensive, ever-learning profiles of each individual. From email marketing, to social media, to online shopping, Sitecore remembers where each interaction left off so you can automatically continue the conversation. Sitecore helps you manage your content for each and every experience your customers enjoy. Customize what content you want and the system will take care of how it's displayed.
    Read full review
    Implementation Rating
    Mouseflow
    No answers on this topic
    Sitecore
    Make sure you work with a partner that can help you take advantage of the entire platform. Specifically we see a lot of customers not taking advantage of Sitecore DMS and thus missing a huge opportunity. Sitecore is a platform that is meant to be constantly optimized and improved upon.
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    Alternatives Considered
    Mouseflow
    Mouseflow is a supplement to Google Analytics and improves on some Analytics functions. Mouseflow adds qualitative data to the quantitative data that Analytics provides to help marketers better understand their website visitors
    Incentivized
    Read full review
    Sitecore
    Really the only comparable product to Sitecore DXP is Adobe Experience Manager. Both are very well established and robust content management platforms. Products like Contentful and Contentstack are very lightweight and do not have as many built-in features like DXP, so it is not a fair comparison. For highly complex enterprise type engagements, Sitecore DXP and AEM are always brought to the table together for consideration.
    Incentivized
    Read full review
    Return on Investment
    Mouseflow
    • MouseFlow makes a positive impact on our future marketing decisions. We recently had a change in formula for a product and added a variety of ways for people to read about the changes via our website. Mouseflow allowed us to see which method was effective in communicating our message. We were able to replicate the style on other digital platforms.
    • Mouseflow allows us to save time we would normally spend in developing a website. For example, before building a new website I will spend a couple of weeks analyzing user data via mouseflow. I can clearly see what features are not currently working and where we are loosing people in the current process. This cuts down website revisions by about 10%
    Incentivized
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    Sitecore
    • Since moving the site to Sitecore we have had an increase in conversion - that's the ultimate goal of all these things. It's likely to be partly tied in to the re-design that happened at the same time, but the way in which you can personalise and change things really helps give the best customer journey.
    • The negative impact we've seen is mainly due to expectations around how easily things can be shared between separate instances of Sitecore - if you haven't built stuff sharable it won't be sharable, but the business have been sold Sitecore (partly) on the basis that things would be easily sharable.
    • My developers don't all like working in Sitecore - it takes time to learn, takes a long time to build and run as well as requiring a few processes around it, like Unicorn Sync, etc. One of my devs has actually asked to not work on it again! So, a potential recruitment issue.
    Incentivized
    Read full review
    ScreenShots

    Mouseflow Screenshots

    Screenshot of Session replay
Shows how visitors interact with a site to find out where they struggle.Screenshot of Live Heatmaps
Live Heatmaps work as an overlay on a live website, offering complete support for all dynamic elements – essentially showing the Mouseflow data on top of the site as it looks and works when it is visited live. This includes dynamic elements: SPA's (Single Page Applications) Drop Down Menus.Screenshot of Geo Heatmaps
Build a Heatmap for visitors' locations. The map lights up as filters are applied to understand what the biggest markets are.Screenshot of Click Heatmaps
Optimize a website by understand what drives clicks on it. All heatmaps are built automatically as soon as recording begins.Screenshot of Form analytics
Discover what field in a form is costing customers and replay their sessions to see what distracted them from completing their purchaseScreenshot of Conversion funnels
Optimize check out funnels and drive more conversions.