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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mural

    Score7.7 out of 10
    N/AMURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.

    $12

    per month

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Zoho Cliq

    Score8.9 out of 10
    N/AZoho Chat is a live chat tool, from Zoho Corporation.

    $18

    per month up to 25 users

    Pricing
    MuralTrelloZoho Cliq
    Editions & Modules
    Starter
    $12
    per month
    Plus
    $20
    per month
    Enterprise
    Contact sales team
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Standard
    $18
    per month up to 25 users
    Professional
    $20
    per month $2 for each additional user over 10
    Enterprise
    $40
    per month $4 for each additional user over 10
    Offerings
    Pricing Offerings
    MuralTrelloZoho Cliq
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPlans are billed annually.A discount is offered for annual billing and for larger numbers of users.10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    MuralTrelloZoho Cliq
    Considered Multiple Products
    Mural
    Chose Mural
    Very similar to Miro
    I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
    Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most …
    Incentivized
    Chose Mural
    Mural has [a] more fun, [user-friendly], and easy to understand [design]. Other [applications] are a little faster.
    Incentivized
    Chose Mural
    userfriendly, useful visual, saving option
    Incentivized
    Atlassian
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    21 Answers
    97%
    Would buy again
    105 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    16 Answers
    99%
    Delivers good value for the price
    95 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    21 Answers
    99%
    Happy with the feature set
    107 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    15 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    100%
    Implementation went as expected
    84 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    MuralTrelloZoho Cliq
    Project Management
    Comparison of Project Management features of Mural and Trello and Zoho Cliq
    Feature
    Mural
    -
    Ratings
    Trello
    8.5
    224 Ratings
    10% above category average
    Zoho Cliq
    8.4
    6 Ratings
    9% above category average
    Task Management00 Ratings9.5224 Ratings8.55 Ratings
    Resource Management00 Ratings9.3187 Ratings00 Ratings
    Gantt Charts00 Ratings7.975 Ratings00 Ratings
    Scheduling00 Ratings9.0170 Ratings8.75 Ratings
    Workflow Automation00 Ratings8.0143 Ratings7.54 Ratings
    Team Collaboration00 Ratings8.9220 Ratings00 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings00 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings00 Ratings
    Document Management00 Ratings8.2160 Ratings00 Ratings
    Email integration00 Ratings7.4147 Ratings00 Ratings
    Mobile Access00 Ratings9.2193 Ratings8.75 Ratings
    Timesheet Tracking00 Ratings8.889 Ratings00 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings00 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings00 Ratings
    Search00 Ratings00 Ratings8.75 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Mural and Trello and Zoho Cliq
    Feature
    Mural
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Zoho Cliq
    -
    Ratings
    Quotes/estimates00 Ratings7.250 Ratings00 Ratings
    Invoicing00 Ratings6.643 Ratings00 Ratings
    Project & financial reporting00 Ratings6.859 Ratings00 Ratings
    Integration with accounting software00 Ratings5.845 Ratings00 Ratings
    Communication
    Comparison of Communication features of Mural and Trello and Zoho Cliq
    Feature
    Mural
    -
    Ratings
    Trello
    -
    Ratings
    Zoho Cliq
    8.9
    6 Ratings
    11% above category average
    Chat00 Ratings00 Ratings10.06 Ratings
    Notifications00 Ratings00 Ratings8.76 Ratings
    Discussions00 Ratings00 Ratings9.06 Ratings
    Surveys00 Ratings00 Ratings8.03 Ratings
    Internal knowledgebase00 Ratings00 Ratings9.04 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Mural and Trello and Zoho Cliq
    Feature
    Mural
    -
    Ratings
    Trello
    -
    Ratings
    Zoho Cliq
    9.1
    6 Ratings
    13% above category average
    Video files00 Ratings00 Ratings9.66 Ratings
    Audio files00 Ratings00 Ratings8.36 Ratings
    Access control00 Ratings00 Ratings9.06 Ratings
    Advanced security features00 Ratings00 Ratings9.36 Ratings
    Device sync00 Ratings00 Ratings9.36 Ratings
    Best Alternatives
    MuralTrelloZoho Cliq
    Small Businesses
    Whimsical
    Score9.4 out of 10
    Any.do
    Score8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Whimsical
    Score9.4 out of 10
    KanbanFlow
    Score7.3 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Whimsical
    Score9.4 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    MuralTrelloZoho Cliq
    Likelihood to Recommend
    8.1
    (21 ratings)
    9.4
    (224 ratings)
    8.7
    (9 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (6 ratings)
    10.0
    (3 ratings)
    Usability
    7.0
    (1 ratings)
    9.4
    (62 ratings)
    8.7
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.9
    (81 ratings)
    10.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MuralTrelloZoho Cliq
    Likelihood to Recommend
    Mural
    I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Zoho
    It is very well suited as a messaging tool, where one needs to communicate quickly to a colleague the status of a particular task or an update to the work. This is especially useful for field work where the field team can report the work done and any additional resources required. We have faced issues when virtual meetings are held for a team of 10+ members with a lot of drop-offs and poor quality of reception (audio & video). While some may be attributed to poor internet connection, we do not face the same issue when using Zoom meetings. This area requires strengthening.
    Incentivized
    Read full review
    Pros
    Mural
    • enables easy for all collaboration especially in the hybrid environment
    • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
    • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Zoho
    • External channels allow in-office staff a private channel to directly relay messages to customers.
    • Automated notifications through Zoho CRM can be easily triggered.
    • Audio/screen share components offer zoom-quality calling without extraneous setups.
    Read full review
    Cons
    Mural
    • It'd be nice that the zoom regulation could be easier to manage
    • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
    • A faster and easier way to Integrate with ms office
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Zoho
    • Initial set up can be a little daunting if you aren't a tech-savvy person. For large organizations, this might not matter since you would have a dedicated IT team that will handle it (as we did) but if you are a small business owner looking to set this up yourself, I imagine it would take some trial and error to get working.
    Incentivized
    Read full review
    Likelihood to Renew
    Mural
    No answers on this topic
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Zoho
    Zoho Cliq has become an integral part of our daily business. Every single member of our team who has a job involving a computer has an active Zoho Cliq license and uses the tool continuously throughout the day. It cuts down on meetings and allows the team to feel very connected to one-another even though we are distributed geographically.
    Incentivized
    Read full review
    Usability
    Mural
    Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
    most similar software. This always causes me problems switching to a
    graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Zoho
    Easy to use Larger File sharing like videos, audios, even zip files Make internal group calls Multiple channel creation sharing development scripts is also easy
    Incentivized
    Read full review
    Reliability and Availability
    Mural
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Zoho
    It's available 24X7. We have never faced any serious issues with the connectivity. Whenever we faced issues, it has been traced to a browser issue or Windows app issue or a mobile issue.
    Incentivized
    Read full review
    Performance
    Mural
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Zoho
    No issues
    Incentivized
    Read full review
    Support Rating
    Mural
    Chat support tends to get back to you within a few hours and are always helpful.
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    Zoho
    Any time that I have had an issue, and there haven't been many user support jumps right on and helps me right away.
    Incentivized
    Read full review
    In-Person Training
    Mural
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Mural
    No answers on this topic
    Atlassian
    No answers on this topic
    Zoho
    Excellent support. Online training and supporting videos, and resources are more than sufficient to get started. Moreover, their support channel, especially the chat window, is very helpful and provides an instant solution to all our queries. For any complicated issue, they always get back by email with the solution and on occasions even call back.
    Incentivized
    Read full review
    Implementation Rating
    Mural
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Zoho
    Implementation is very simple and easy. Create a Zoho account (free or paid), send/ receive an invite, log in, verify your credentials and get started. Admin would have created the channels for you, and you start contributing. The entire process is smooth, and you can get started within minutes. The Admin has to work at the backend, initially, and decide on the permissions for the individual and the team and set up permissions for access to other applications too. This needs to be planned out, tested and implemented.
    Incentivized
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    Alternatives Considered
    Mural
    Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Zoho
    Functionality wise Zoho Chat fairs pretty well against the other options. I still use all the other options as I need to be flexible in how I communicate with clients. It is the integration into the ZohoCRM & Cliq that puts Zoho Chat above the others and is why I try to encourage clients to move across to the app
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Mural
    No answers on this topic
    Atlassian
    No answers on this topic
    Zoho
    Bulk discounts can be considered. Slab-wise user discounts would attract more users.
    Incentivized
    Read full review
    Scalability
    Mural
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Zoho
    The system works perfectly well. At times, we have faced issues with the desktop application - it doesn't start, or takes time to start, or even logs off on its own. However, the browser as well as the mobile application work perfectly well, and we have never faced issues with them
    Incentivized
    Read full review
    Professional Services
    Mural
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    Mural
    • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
    • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
    • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    Zoho
    • our business save time and improve communication. We noticed a 20% faster response time to customer issues because team members can communicate instantly.
    • reduced our internal email clutter, saving about 10 hours a week for staff who used to spend time sorting through emails.
    Incentivized
    Read full review
    ScreenShots

    Mural Screenshots

    Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.

    Zoho Cliq Screenshots

    Screenshot of Zoho Cliq UIScreenshot of Remote WorkScreenshot of Video CallsScreenshot of Integrations in Zoho CliqScreenshot of Zoho Cliq view across devices