TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Netchex

    Score9 out of 10
    N/ANetchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Pricing
    NetchexSnapSurveys
    Editions & Modules
    No answers on this topic
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Offerings
    Pricing Offerings
    NetchexSnapSurveys
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetchexSnapSurveys
    Considered Both Products
    Netchex
    No answer on this topic
    Snap Surveys
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    NetchexSnapSurveys
    Payroll Management
    Comparison of Payroll Management features of Netchex and SnapSurveys
    Feature
    Netchex
    9.4
    16 Ratings
    13% above category average
    SnapSurveys
    -
    Ratings
    Pay calculation9.616 Ratings00 Ratings
    Support for external payroll vendors8.65 Ratings00 Ratings
    Off-cycle/On-Demand payment9.711 Ratings00 Ratings
    Benefit plan administration9.813 Ratings00 Ratings
    Direct deposit files10.016 Ratings00 Ratings
    Salary revision and increment management9.911 Ratings00 Ratings
    Reimbursement management8.17 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Survey templates00 Ratings8.02 Ratings
    Themes00 Ratings8.02 Ratings
    Custom logo/branding00 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    Changes to live survey00 Ratings8.02 Ratings
    Question design help00 Ratings8.02 Ratings
    Multiple question types00 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    Survey logic flexibility00 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Response tracking00 Ratings8.02 Ratings
    Data export00 Ratings8.02 Ratings
    Standard reports00 Ratings8.02 Ratings
    Custom reports00 Ratings8.02 Ratings
    Analytics00 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    Access controls00 Ratings8.02 Ratings
    Compliance00 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Netchex and SnapSurveys
    Feature
    Netchex
    -
    Ratings
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
    Best Alternatives
    NetchexSnapSurveys
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetchexSnapSurveys
    Likelihood to Recommend
    9.0
    (24 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    9.3
    (6 ratings)
    Usability
    9.9
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    9.9
    (3 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    NetchexSnapSurveys
    Likelihood to Recommend
    Netchex
    Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
    Read full review
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Pros
    Netchex
    • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
    • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
    • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
    Incentivized
    Read full review
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Cons
    Netchex
    • SOME CUST SVC REPS MAY NEED ADDITIONAL TRAINING ON WORK AROUNDS
    • WOULD PREFER TO CHAT WITH SOMEONE, SOMETIMES WORDS IN TEXT COULD BE MISINTERPRETED. ALSO SPEAKING TO SOMEONE IS ALWAYS A POSITIVE
    • NOT REALLY ANYTHING ELSE BUT HAVE BEEN USING THEM 3 MONTHS SO NOT LONG INTO IT.....VERY EASY SYSTEM AND LOVE I CAN DO A NEGATIVE INSTEAD OF HAVING TO CALL AND ASK THEM TO DO IT ON THEIR END.
    Incentivized
    Read full review
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Likelihood to Renew
    Netchex
    Easy to work with.
    Read full review
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Usability
    Netchex
    Very user friendly and great interface.
    Incentivized
    Read full review
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Support Rating
    Netchex
    The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
    Incentivized
    Read full review
    Snap Surveys
    No answers on this topic
    Implementation Rating
    Netchex
    Implementation took some time but was pretty much error free.
    Read full review
    Snap Surveys
    No answers on this topic
    Alternatives Considered
    Netchex
    I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
    Read full review
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Return on Investment
    Netchex
    • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
    • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
    • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
    Read full review
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    ScreenShots