What users are saying about
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Top Rated
156 Ratings
Top Rated
91 Ratings

New Relic

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Top Rated
156 Ratings
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Score 8.1 out of 100
Top Rated
91 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

New Relic

I appreciate that New Relic is easily integrated into applications for APM and infrastructure for monitoring.Our applications are Ruby on Rails apps and getting them reporting into New Relic is easy to implement. In most cases, it just requires adding the "newrelic" gem and updating the "newrelic.yml" configuration file. Just this simple addition to a project gives us an entrypoint to analyzing performance.We use the New Relic Infrastructure agent by default on all of our cloud based servers. We have this set up with Chef so we don't even think about it; we just spin servers up and go. Minutes later they're reporting into New Relic. We use Terraform to automatically create monitors so we can keep track of the essentials like core processes, disk, CPU, and memory.
Michael Jenkins | TrustRadius Reviewer

Oracle Enterprise Manager

OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details.OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
Maurice Samuels | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

New Relic
7.7
Oracle Enterprise Manager
Application monitoring
New Relic
9.2
Oracle Enterprise Manager
Database monitoring
New Relic
8.1
Oracle Enterprise Manager
Threshold alerts
New Relic
8.6
Oracle Enterprise Manager
Predictive capabilities
New Relic
6.4
Oracle Enterprise Manager
Application performance management console
New Relic
8.1
Oracle Enterprise Manager
Collaboration tools
New Relic
6.5
Oracle Enterprise Manager
Out-of-the box templates to monitor applications
New Relic
7.5
Oracle Enterprise Manager
Application dependency mapping and thresholding
New Relic
7.5
Oracle Enterprise Manager
Virtualization monitoring
New Relic
7.7
Oracle Enterprise Manager
Server availability and performance monitoring
New Relic
8.5
Oracle Enterprise Manager
Server usage monitoring and capacity forecasting
New Relic
7.9
Oracle Enterprise Manager
IT Asset Discovery
New Relic
6.3
Oracle Enterprise Manager

Monitoring Tasks

New Relic
Oracle Enterprise Manager
8.6
Remote monitoring
New Relic
Oracle Enterprise Manager
9.1
Network device monitoring
New Relic
Oracle Enterprise Manager
7.2
Multiple Server Monitoring
New Relic
Oracle Enterprise Manager
9.4
Multi-device monitoring
New Relic
Oracle Enterprise Manager
8.9
Automated alerts and notifications
New Relic
Oracle Enterprise Manager
8.4

Management Tasks

New Relic
Oracle Enterprise Manager
7.6
Patch Management
New Relic
Oracle Enterprise Manager
7.1
Service configuration management
New Relic
Oracle Enterprise Manager
7.5
Software and hardware inventory
New Relic
Oracle Enterprise Manager
7.7
Policy-based automation
New Relic
Oracle Enterprise Manager
8.1

Reporting

New Relic
Oracle Enterprise Manager
8.0
Performance data reports
New Relic
Oracle Enterprise Manager
8.1
Customizable reporting
New Relic
Oracle Enterprise Manager
7.7
Data visualization
New Relic
Oracle Enterprise Manager
8.7
Risk analysis
New Relic
Oracle Enterprise Manager
7.6

Security

New Relic
Oracle Enterprise Manager
7.4
Data backup and recovery
New Relic
Oracle Enterprise Manager
8.3
Antivirus and malware management
New Relic
Oracle Enterprise Manager
6.2
Adinistraor access control
New Relic
Oracle Enterprise Manager
7.8

Pros

New Relic

  • New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
  • New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
  • New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.
Ben McClure | TrustRadius Reviewer

Oracle Enterprise Manager

  • Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
  • Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
  • Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.
Joseph Szupiany | TrustRadius Reviewer

Cons

New Relic

  • Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
  • Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
  • NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
  • No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
  • The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

New Relic

New Relic 8.0
Based on 9 answers
I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Usability

New Relic

New Relic 9.0
Based on 3 answers
New Relic interface can be tricky to setup sometimes, especially on dashboards, but the overall usability is great. We also find particularly interesting the chart creation tools. There are no major issues that prevented us using any of their services.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Reliability and Availability

New Relic

New Relic 10.0
Based on 1 answer
we have never had any down time issues!!!
Jayson E. Conry | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Performance

New Relic

New Relic 8.0
Based on 1 answer
there are times where browser cache will cause issues that require you to clear your browser before continuing.
Jayson E. Conry | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Support Rating

New Relic

New Relic 8.0
Based on 3 answers
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
Jayson E. Conry | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Implementation Rating

New Relic

New Relic 8.5
Based on 4 answers
The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
Travis Crowder | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Alternatives Considered

New Relic

We had originally looked into CloudWatch to monitor our resources since we have our stack built in AWS, but found that it would take additional work to setup the dashboards, alerts, and details that we wanted to see in our reports. It was worth the additional investment for us to get the data we needed with less work.
Sean Patterson | TrustRadius Reviewer

Oracle Enterprise Manager

Toad for Oracle is more suited for individual users who have a strong focus on database development, and it is not as comprehensive as Oracle Enterprise Manager. While it is quite decent in logical database layer tasks, such as schema objects and SQL, it lacks visibility into host level and I/O layer performance stats.
Anonymous | TrustRadius Reviewer

Scalability

New Relic

New Relic 8.0
Based on 1 answer
It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
Jayson E. Conry | TrustRadius Reviewer

Oracle Enterprise Manager

No score
No answers yet
No answers on this topic

Return on Investment

New Relic

  • New Relic helps us detect defects before our customers do.
  • New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
  • New Relic helps us notify the appropriate people rapidly when there are problems.
Anonymous | TrustRadius Reviewer

Oracle Enterprise Manager

  • You are practically blind without OEM. There are other tools available but are expensive and negatively impact database performance.
  • If a bug hits OEM and it skips monitoring or doesn't catch something, it can have extremely negative consequences.
  • Being able to deploy scripts through OEM has replaced thousands of hours of work.
Anonymous | TrustRadius Reviewer

Pricing Details

New Relic

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Enterprise Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

New Relic
8.5
Oracle Enterprise Manager
8.8

Likelihood to Renew

New Relic
8.0
Oracle Enterprise Manager

Usability

New Relic
9.0
Oracle Enterprise Manager

Reliability and Availability

New Relic
10.0
Oracle Enterprise Manager

Performance

New Relic
8.0
Oracle Enterprise Manager

Support Rating

New Relic
8.0
Oracle Enterprise Manager

Implementation Rating

New Relic
8.5
Oracle Enterprise Manager

Scalability

New Relic
8.0
Oracle Enterprise Manager

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