New Relic vs. Oracle Enterprise Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.5 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Oracle Enterprise Manager
Score 6.8 out of 10
N/A
Oracle’s Enterprise Manager is an on-premises monitoring and management tool. The console is designed primarily to manage other Oracle products, it but can integrate to manage non-Oracle components as well.N/A
Pricing
New RelicOracle Enterprise Manager
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicOracle Enterprise Manager
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
New RelicOracle Enterprise Manager
Considered Both Products
New Relic
Chose New Relic
My background before using NR was with Java enterprise systems. Cloudwatch has recently been mentioned by OPs to be a tool to consider.
Oracle Enterprise Manager

No answer on this topic

Top Pros
Top Cons
Features
New RelicOracle Enterprise Manager
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
New Relic
-
Ratings
Oracle Enterprise Manager
8.4
14 Ratings
5% above category average
Remote monitoring00 Ratings8.013 Ratings
Network device monitoring00 Ratings9.09 Ratings
Multiple Server Monitoring00 Ratings8.314 Ratings
Multi-device monitoring00 Ratings8.311 Ratings
Automated alerts and notifications00 Ratings8.514 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
New Relic
-
Ratings
Oracle Enterprise Manager
8.1
14 Ratings
9% above category average
Patch Management00 Ratings7.912 Ratings
Service configuration management00 Ratings9.011 Ratings
Software and hardware inventory00 Ratings6.613 Ratings
Policy-based automation00 Ratings8.811 Ratings
Reporting
Comparison of Reporting features of Product A and Product B
New Relic
-
Ratings
Oracle Enterprise Manager
7.1
14 Ratings
6% below category average
Performance data reports00 Ratings7.914 Ratings
Customizable reporting00 Ratings4.412 Ratings
Data visualization00 Ratings8.313 Ratings
Risk analysis00 Ratings8.010 Ratings
Security
Comparison of Security features of Product A and Product B
New Relic
-
Ratings
Oracle Enterprise Manager
4.1
14 Ratings
47% below category average
Data backup and recovery00 Ratings3.512 Ratings
Antivirus and malware management00 Ratings5.05 Ratings
Administrator access control00 Ratings3.814 Ratings
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User Ratings
New RelicOracle Enterprise Manager
Likelihood to Recommend
8.6
(126 ratings)
8.0
(20 ratings)
Likelihood to Renew
8.8
(16 ratings)
-
(0 ratings)
Usability
7.5
(8 ratings)
7.3
(1 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
7.3
(1 ratings)
Implementation Rating
8.5
(8 ratings)
-
(0 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicOracle Enterprise Manager
Likelihood to Recommend
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Oracle
OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details. OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
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Pros
New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Oracle
  • Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
  • Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
  • Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.
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Cons
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Oracle
  • We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
  • The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Oracle
No answers on this topic
Usability
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Oracle
Navigation is clean and neat.
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Reliability and Availability
New Relic
Never observed an outage
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Oracle
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Oracle
No answers on this topic
Support Rating
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Oracle
I still rate OEM as a must-have tool for central management of Oracle fleet. The pros and cons of the product is prominent. Meanwhile, I also acknowledge that OEM was design about a decade ago. At that time, it did not have the landscape we have today, such as cloud, DEVOPS, machine learning, etc. I hope in future releases, the design will incorporate those features.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Oracle
No answers on this topic
Alternatives Considered
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Oracle
Toad for Oracle is more suited for individual users who have a strong focus on database development, and it is not as comprehensive as Oracle Enterprise Manager. While it is quite decent in logical database layer tasks, such as schema objects and SQL, it lacks visibility into host level and I/O layer performance stats.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Oracle
No answers on this topic
Professional Services
New Relic
No answers on this topic
Oracle
I work with OEM SCP team. They are great.
Read full review
Return on Investment
New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
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Oracle
  • When we were using Oracle GoldenGate, it made our life easy in terms of visually seeing the configuration and identifying issues easily
  • It also makes ASM management very easy instead of doing it in the command line
  • Creating policies and implementing certain standard configurations across all the databases is easy
Read full review
ScreenShots