What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
251 Ratings

New Relic

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
251 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
102 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

    Monitoring Tasks

    New Relic

    Feature Set Not Supported
    N/A
    9.2

    Oracle Enterprise Manager

    92%
    Oracle Enterprise Manager ranks higher in 5/5 features

    Remote monitoring

    N/A
    0 Ratings
    9.0
    90%
    12 Ratings

    Network device monitoring

    N/A
    0 Ratings
    8.9
    89%
    9 Ratings

    Multiple Server Monitoring

    N/A
    0 Ratings
    9.6
    96%
    13 Ratings

    Multi-device monitoring

    N/A
    0 Ratings
    9.6
    96%
    10 Ratings

    Automated alerts and notifications

    N/A
    0 Ratings
    9.0
    90%
    13 Ratings

    Management Tasks

    New Relic

    Feature Set Not Supported
    N/A
    8.9

    Oracle Enterprise Manager

    89%
    Oracle Enterprise Manager ranks higher in 4/4 features

    Patch Management

    N/A
    0 Ratings
    8.5
    85%
    11 Ratings

    Service configuration management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Software and hardware inventory

    N/A
    0 Ratings
    9.5
    95%
    12 Ratings

    Policy-based automation

    N/A
    0 Ratings
    8.6
    86%
    11 Ratings

    Reporting

    New Relic

    Feature Set Not Supported
    N/A
    9.0

    Oracle Enterprise Manager

    90%
    Oracle Enterprise Manager ranks higher in 4/4 features

    Performance data reports

    N/A
    0 Ratings
    8.9
    89%
    13 Ratings

    Customizable reporting

    N/A
    0 Ratings
    9.5
    95%
    11 Ratings

    Data visualization

    N/A
    0 Ratings
    9.5
    95%
    12 Ratings

    Risk analysis

    N/A
    0 Ratings
    8.0
    80%
    10 Ratings

    Security

    New Relic

    Feature Set Not Supported
    N/A
    7.1

    Oracle Enterprise Manager

    71%
    Oracle Enterprise Manager ranks higher in 3/3 features

    Data backup and recovery

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Antivirus and malware management

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Administrator access control

    N/A
    0 Ratings
    8.4
    84%
    13 Ratings

    Attribute Ratings

    • Oracle Enterprise Manager is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.5

    New Relic

    85%
    111 Ratings
    8.8

    Oracle Enterprise Manager

    88%
    19 Ratings

    Likelihood to Renew

    7.3

    New Relic

    73%
    10 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Usability

    5.8

    New Relic

    58%
    5 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Availability

    10.0

    New Relic

    100%
    2 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Performance

    8.0

    New Relic

    80%
    2 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Support Rating

    7.7

    New Relic

    77%
    7 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Implementation Rating

    7.0

    New Relic

    70%
    9 Ratings

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Product Scalability

    8.0

    New Relic

    80%
    1 Rating

    Oracle Enterprise Manager

    N/A
    0 Ratings

    Likelihood to Recommend

    New Relic

    I think New Relic's APM is a great feature if you are running Ruby on Rails because ActiveRecord can abstract away the actual performance of your endpoint logic. It very easily allows you to identify endpoints that are taking too long, endpoints that have good throughput, and how the overall functionality is affecting the end-user experience. It also has many other monitoring features that can be great for companies that manage their own infrastructure.
    Anonymous | TrustRadius Reviewer

    Oracle Enterprise Manager

    OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details.OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.
    Maurice Samuels | TrustRadius Reviewer

    Pros

    New Relic

    • Monitor traffic rates and server usage on real time
    • Helps engineers to dive deep into an issue and guides them to the root cause
    • Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
    • Near real time reporting
    • Links with deployment so easy to understand if an issue has occurred after a particular release
    Meraz Haque | TrustRadius Reviewer

    Oracle Enterprise Manager

    • Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
    • Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
    • Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.
    Joseph Szupiany | TrustRadius Reviewer

    Cons

    New Relic

    • It would be helpful if use cases for particularly a Windows installation, were provided to help determine which set of configuration files would be the one a group would want to control. I.e. potentially with a department trying to do DevOps, it's difficult to determine which team needs to have responsibility for what at times. The reason I mention this, is New Relic seems to in many ways be a tool that's useful for DevOps-related processes and staff.
    • On the main New Relic One site, sometimes a refresh option is available for new features. It would be helpful to see what the new features are in advance before trying this out. Particularly if doing a demo or a working season with another team.
    • I'm not aware of a page or specific site which describes/summarizes all of the different NR Products and their features.
    • Sometimes it's tricky to determine which product to use to accomplish a task.
    Jim Locke, ITIL v3F, ITIL RCV | TrustRadius Reviewer

    Oracle Enterprise Manager

    • We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
    • The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    New Relic

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0

    New Relic Editions & Modules

    Edition
    Standard$991
    ProContact sales team
    EnterpriseContact sales team
    Telemetry Data Platform0.253
    Incident Intelligence0.504
    Free (Forever)$05
    1. per month per full user (after first free full user - unlimited free basic users)
    2. none
    3. per month per extra GB data ingest (after first free 100GB per month)
    4. per month per event (after first 1000 free events per month)
    5. No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Additional Pricing Details

    Oracle Enterprise Manager

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Oracle Enterprise Manager Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    New Relic

    New Relic 7.3
    Based on 10 answers
    I have not yet found any similar product that offers me this range of features to help us keep our online service fast and reliable. Besides this, New Relic is constantly evolving by adding new plugins to emerging technologies and platforms. Server performance measuring features are a key point as our user database grows.
    Anonymous | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Usability

    New Relic

    New Relic 5.8
    Based on 5 answers
    As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
    Anonymous | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    New Relic

    New Relic 10.0
    Based on 2 answers
    we have never had any down time issues!!!
    Jayson E. Conry | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Performance

    New Relic

    New Relic 8.0
    Based on 2 answers
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Jayson E. Conry | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Support Rating

    New Relic

    New Relic 7.7
    Based on 7 answers
    There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
    Jayson E. Conry | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    New Relic

    New Relic 7.0
    Based on 9 answers
    The documentation was clear and concise; the only issue we ran into was custom application naming. Due to HTTPD mod_fcgid and the need for the application name to be set in php.ini (not in .htaccess or the virtual host directive) ... we had issues setting this up.
    Travis Crowder | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    New Relic

    We selected New Relic since it was very dynamic and versatile to use. It works well in all aspects of monitoring, and observability and would allow having a focus on collaboration with different repeatable processes. Also, New Relic has a good focus on working well with CLI, UI, and API types of work.
    Anonymous | TrustRadius Reviewer

    Oracle Enterprise Manager

    Toad for Oracle is more suited for individual users who have a strong focus on database development, and it is not as comprehensive as Oracle Enterprise Manager. While it is quite decent in logical database layer tasks, such as schema objects and SQL, it lacks visibility into host level and I/O layer performance stats.
    Anonymous | TrustRadius Reviewer

    Scalability

    New Relic

    New Relic 8.0
    Based on 1 answer
    It's easy to scale. However, it isn't as easy to keep track of costs and who own's what/
    Jayson E. Conry | TrustRadius Reviewer

    Oracle Enterprise Manager

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    New Relic

    • Gives us great visibility into what our services are doing at all times.
    • Alerts us quickly when there is a problem so we can address it with alacrity.
    • Gives us extremely customizable options in regards to how we want to track, store, and materialize our data.
    Anonymous | TrustRadius Reviewer

    Oracle Enterprise Manager

    • When we were using Oracle GoldenGate, it made our life easy in terms of visually seeing the configuration and identifying issues easily
    • It also makes ASM management very easy instead of doing it in the command line
    • Creating policies and implementing certain standard configurations across all the databases is easy
    Anonymous | TrustRadius Reviewer

    Add comparison