New Relic vs Oracle Enterprise Manager

• New Relic lets you drill down into the nitty-gritty of your application, breaking down requests however far you want in order to inspect the performance of your application throughout the request lifecycle.
• New Relic offers many integrations with other services and technologies, making it easy to get it set up and start using it.
• New Relic offers many views and types of visualizations to help you understand what's going on in as much detail as you want to know.

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• Database status. Being able to see which databases are up/down, at a glance, allows us to quickly react to issues.
• Reporting. We report on last backups, daily status, a host of metrics, and compliance levels of all our databases. With reporting we come into the office with a set of "status" reports and we know instantly if a database has issues.
• Metrics. We have a number of KPI's and SLA's we need to meet. Metrics applied to the databases allow us to stay on top of those requirements as well as fix common issues without a DBA needing to log in to assess the issue.

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• Cloud-centric / OS-centric. There is no/limited ability to query metrics with an agent installed.
• Insights-based queries (dashboards and alerts) are limited to 1000 (soon to be 2000) records and that doesn't work for enterprise scale.
• NRQL is awesome -- except when it isn't. The replacement QL is more robust but is significantly more complex to learn.
• No agent management tools in the platform. And, yes, you will want agent management tools after the first dozen or so deployments.

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• We also use OEM to monitor SQL Server. However, OEM only provided limited features for SQL Server. It would be nice if we can schedule backup jobs for SQL Server in OEM.
• The ability to run SQL queries. You can't run queries in OEM. I have to go to SQL Developer or SQL PLUS to run. queries.

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• New Relic helps us detect defects before our customers do.
• New Relic helps us prioritize performance improvements. Engineers don't need to spend time measuring the latency of transactions themselves.
• New Relic helps us notify the appropriate people rapidly when there are problems.

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• You are practically blind without OEM. There are other tools available but are expensive and negatively impact database performance.
• If a bug hits OEM and it skips monitoring or doesn't catch something, it can have extremely negative consequences.
• Being able to deploy scripts through OEM has replaced thousands of hours of work.

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