New Relic vs. Redis Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 7.9 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Redis Software
Score 9.1 out of 10
N/A
Redis is an open source in-memory data structure server and NoSQL database.N/A
Pricing
New RelicRedis Software
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
New RelicRedis Software
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
New RelicRedis Software
Features
New RelicRedis Software
NoSQL Databases
Comparison of NoSQL Databases features of Product A and Product B
New Relic
-
Ratings
Redis Software
8.6
70 Ratings
3% below category average
Performance00 Ratings9.070 Ratings
Availability00 Ratings7.070 Ratings
Concurrency00 Ratings9.069 Ratings
Security00 Ratings8.064 Ratings
Scalability00 Ratings9.070 Ratings
Data model flexibility00 Ratings9.063 Ratings
Deployment model flexibility00 Ratings9.063 Ratings
Best Alternatives
New RelicRedis Software
Small Businesses
InfluxDB
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IBM Cloudant
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Score 7.4 out of 10
Medium-sized Companies
Sumo Logic
Sumo Logic
Score 8.8 out of 10
IBM Cloudant
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Score 7.4 out of 10
Enterprises
NetBrain Technologies
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Score 9.2 out of 10
IBM Cloudant
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Score 7.4 out of 10
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User Ratings
New RelicRedis Software
Likelihood to Recommend
7.9
(145 ratings)
8.0
(76 ratings)
Likelihood to Renew
8.8
(16 ratings)
8.7
(12 ratings)
Usability
8.4
(11 ratings)
9.0
(6 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(7 ratings)
8.7
(5 ratings)
Implementation Rating
8.0
(9 ratings)
7.3
(1 ratings)
Configurability
7.3
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
New RelicRedis Software
Likelihood to Recommend
New Relic
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
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Redis
Redis has been a great investment for our organization as we needed a solution for high speed data caching. The ramp up and integration was quite easy. Redis handles automatic failover internally, so no crashes provides high availability. On the fly scaling scale to more/less cores and memory as and when needed.
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Pros
New Relic
  • It gives us insights of applications, infrastructure, clouds very well.
  • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
  • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
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Redis
  • Easy for developers to understand. Unlike Riak, which I've used in the past, it's fast without having to worry about eventual consistency.
  • Reliable. With a proper multi-node configuration, it can handle failover instantly.
  • Configurable. We primarily still use Memcache for caching but one of the teams uses Redis for both long-term storage and temporary expiry keys without taking on another external dependency.
  • Fast. We process tens of thousands of RPS and it doesn't skip a beat.
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Cons
New Relic
  • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
  • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
  • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
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Redis
  • We had some difficulty scaling Redis without it becoming prohibitively expensive.
  • Redis has very simple search capabilities, which means its not suitable for all use cases.
  • Redis doesn't have good native support for storing data in object form and many libraries built over it return data as a string, meaning you need build your own serialization layer over it.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Redis
We will definitely continue using Redis because: 1. It is free and open source. 2. We already use it in so many applications, it will be hard for us to let go. 3. There isn't another competitive product that we know of that gives a better performance. 4. We never had any major issues with Redis, so no point turning our backs.
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Usability
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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Redis
It is quite simple to set up for the purpose of managing user sessions in the backend. It can be easily integrated with other products or technologies, such as Spring in Java. If you need to actually display the data stored in Redis in your application this is a bit difficult to understand initially but is possible.
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Reliability and Availability
New Relic
Never observed an outage
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Redis
No answers on this topic
Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Redis
No answers on this topic
Support Rating
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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Redis
The support team has always been excellent in handling our mostly questions, rarely problems. They are responsive, find the solution and get us moving forward again. I have never had to escalate a case with them. They have always solved our problems in a very timely manner. I highly commend the support team.
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Redis
Whitelisting of the AWS lambda functions.
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Alternatives Considered
New Relic
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
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Redis
We are big users of MySQL and PostgreSQL. We were looking at replacing our aging web page caching technology and found that we could do it in SQL, but there was a NoSQL movement happening at the time. We dabbled a bit in the NoSQL scene just to get an idea of what it was about and whether it was for us. We tried a bunch, but I can only seem to remember Mongo and Couch. Mongo had big issues early on that drove us to Redis and we couldn't quite figure out how to deploy couch.
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Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Redis
No answers on this topic
Return on Investment
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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Redis
  • Redis has helped us increase our throughput and server data to a growing amount of traffic while keeping our app fast. We couldn't have grown without the ability to easily cache data that Redis provides.
  • Redis has helped us decrease the load on our database. By being able to scale up and cache important data, we reduce the load on our database reducing costs and infra issues.
  • Running a Redis node on something like AWS can be costly, but it is often a requirement for scaling a company. If you need data quickly and your business is already a positive ROI, Redis is worth the investment.
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ScreenShots

Redis Software Screenshots

Screenshot of Database configurationScreenshot of Database metricsScreenshot of DatabasesScreenshot of NodesScreenshot of Alerts