TrustRadius: an HG Insights company

New Relic vs. SolarWinds NetFlow Traffic Analyzer (NTA)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    SolarWinds NetFlow Traffic Analyzer (NTA)

    Score8.5 out of 10
    N/ASolarWinds Netflow Traffic Analyzer is a network monitoring tool within the broader SolarWinds ecosystem. It includes core traffic monitoring features, as well as customizable traffic reports and alerts.N/A
    Pricing
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Considered Both Products
    New Relic
    No answer on this topic
    SolarWinds
    Chose SolarWinds NetFlow Traffic Analyzer (NTA)
    If you want to have a total view of your network and enterprise, it's a challenge to go with only a point solution. We've taken an approach that, while it feels sub-optimal in some ways, leverages multiple monitoring products to see the entire enterprise. Part of the issue …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    95%
    Would buy again
    42 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    95%
    Delivers good value for the price
    37 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    95%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    95%
    Lived up to sales and marketing promises
    36 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    88%
    Implementation went as expected
    37 Answers
    Best Alternatives
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Darktrace
    Score8.3 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Darktrace
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Likelihood to Recommend
    7.3
    (148 ratings)
    9.0
    (62 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    10.0
    (11 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.0
    (49 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    9.1
    (1 ratings)
    User Testimonials
    New RelicSolarWinds NetFlow Traffic Analyzer (NTA)
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
    Read full review
    SolarWinds
    We use and depend on it for status state of our network gear, switches and routers. It does an excellent job of getting you the details you need to confirm all devices and products are working at the level needed. At times, it does tend to flag network switch ports and/or switches themselves as exceeding their rated capacity when frequently it was a quick blip of high traffic due to downloads, or uploads causing the max'ing of the device. Again, you can adjust the settings but then you adjust it too high and miss real activity. It can become nuisance alerting when you tend to then ignore
    Incentivized
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
    Read full review
    SolarWinds
    • The level of customization possible with Network Bandwidth Analyzer is very valuable. Rather than being stuck with a "one-size-fits-all" presentation, an administrator can easily create customized views, reports, and alerts so that users can have a more tailored view of the data provided by Network Bandwidth Analyzer. This has the effect of making the tool more attractive to the end user.
    • The NetFlow Traffic Analyzer piece of Network Bandwidth Analyzer provides the details on bandwidth usage on the network. More than knowing how much bandwidth is being used, one is provided with detailed information on how that bandwidth is being used. This provides invaluable information for capacity planning and even certain forensic tasks faced by the network engineer.
    • The ability to produce network maps provides an easy way to create an attractive and functional NOC/SOC view of the entire network. Both technician and the occasional passerby can quickly determine if there are issues to be addressed. The ability to customize a map with background images and custom icons and stencils can make these maps really pop.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    SolarWinds
    • The ability to intuitively and quickly serve up specified information up to a dashboard for general “public” consumption, that cycles through several pages of information.
    • The ability to intuitively set up alerting on bandwidth levels, instead of having to dig through all types of alerts available to find the one needed.
    • Provide a pricing model based on different support levels: if I want only available update installations, don’t make me pay the same amount as those wanting full support.
    Incentivized
    Read full review
    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
    Read full review
    SolarWinds
    As far as rating for usability is concerned I would give 10/10 as NTA is very easy to use. All you need to do is install that module and ask network Team to configure the Netflow towards Server IP. [The] rest is pre-configured and reports are pre-built. Moment you receive the flows from Network all you will have is information about traffic.
    Incentivized
    Read full review
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    SolarWinds
    I know we could probably pay for it, but it would be nice if we could get to a tier 2 technician faster. Spending a couple of hours on the phone with the level 1 technician, when we have already tried the troubleshooting they are walking us through, is just a waste of time.
    Incentivized
    Read full review
    Online Training
    New Relic
    No answers on this topic
    SolarWinds
    The training offered by SolarWinds is some of the best out there. They have several different videos that go into great detail from initial setup to advanced configurations. In addition to the view at your own pace video, they also have live training for customers that focus on a single product and you can ask questions with the folks who develop the software. I have had good success with their live sessions and getting questions answered.
    Incentivized
    Read full review
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
    Read full review
    SolarWinds
    SolarWinds NetFlow Traffic Analyzer compared to Wireshark and PRTG Network Monitor beats it by just the simple interface. Though all are manual setup, NTA takes it a step further with graphs and reports that analyze the data for you. In comparing to Extrahop from a bandwidth comparison, Extrahop wins but Extrahop is a lot more than just a bandwidth monitoring and cost.
    Incentivized
    Read full review
    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    SolarWinds
    • Be prepared to answer lots of questions. When people see the data in NTA they are going to want to know why App A is talking to App B. Be ready to explain!
    • Hand the keys to the NTA kingdom to the network team. They will thank you. Everyone wants to have friends on the network team, right?
    • Be prepared to invest in some significant compute and storage performance to keep up with your NTA monitoring
    • Running the latest firmware for your network gear is (often) required to take advantage of all the flow-monitoring. You upgrade regularly, right??
    Incentivized
    Read full review
    ScreenShots