New Relic vs. SolarWinds SQL Sentry

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
New Relic
Score 8.1 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
SolarWinds SQL Sentry
Score 10.0 out of 10
N/A
SolarWinds SQL Sentry is designed to help data professionals optimize SQL Server database performance in physical, virtual, and cloud environments. SQL Sentry delivers metrics to help users find and fix database performance problems and provides scalability, boasting demonstrated success monitoring 800+ SQL Server instances with one monitoring database. With SQL Sentry, the user can monitor: SQL Server Azure SQL Database SQL Server Analysis…
$0
Free
Pricing
New RelicSolarWinds SQL Sentry
Editions & Modules
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Plan Explorer (SQL Server Query Tuning)
$0
Free
SQL Sentry for Azure SQL Database
$161
Per year per database (annual subscription)
SQL Sentry
1,450
Per year per instance (annual subscription)
Offerings
Pricing Offerings
New RelicSolarWinds SQL Sentry
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
New RelicSolarWinds SQL Sentry
Considered Both Products
New Relic

No answer on this topic

SolarWinds SQL Sentry
Chose SolarWinds SQL Sentry
SQL Sentry offers more features and is customize-able to fit our business needs. It has more centralized management and support. The company's technical support is also top notch. It is also worth mentioning that SentryOne Team Blog is an excellent source. One can find lots of …
Features
New RelicSolarWinds SQL Sentry
SQL Performance Monitoring
Comparison of SQL Performance Monitoring features of Product A and Product B
New Relic
-
Ratings
SolarWinds SQL Sentry
8.4
102 Ratings
0% below category average
Performance dashboard00 Ratings9.1102 Ratings
Intelligent alerting00 Ratings7.996 Ratings
Top SQL00 Ratings8.6102 Ratings
Historical trend data00 Ratings8.6100 Ratings
Virtualization support00 Ratings8.764 Ratings
Best Alternatives
New RelicSolarWinds SQL Sentry
Small Businesses
InfluxDB
InfluxDB
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Sumo Logic
Sumo Logic
Score 9.3 out of 10
LogicMonitor
LogicMonitor
Score 9.0 out of 10
Enterprises
NetBrain Technologies
NetBrain Technologies
Score 9.2 out of 10
LogicMonitor
LogicMonitor
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
New RelicSolarWinds SQL Sentry
Likelihood to Recommend
7.9
(145 ratings)
8.6
(102 ratings)
Likelihood to Renew
8.8
(16 ratings)
8.8
(16 ratings)
Usability
8.3
(11 ratings)
9.0
(12 ratings)
Availability
9.1
(2 ratings)
7.1
(2 ratings)
Performance
9.1
(2 ratings)
7.1
(2 ratings)
Support Rating
9.0
(7 ratings)
7.5
(14 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Implementation Rating
8.0
(9 ratings)
8.8
(8 ratings)
Configurability
7.3
(3 ratings)
7.9
(2 ratings)
Ease of integration
9.0
(1 ratings)
5.0
(1 ratings)
Product Scalability
9.1
(2 ratings)
7.0
(1 ratings)
Vendor post-sale
8.2
(2 ratings)
8.5
(2 ratings)
Vendor pre-sale
8.2
(2 ratings)
8.5
(2 ratings)
User Testimonials
New RelicSolarWinds SQL Sentry
Likelihood to Recommend
New Relic
I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
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SolarWinds
This solution is perfect for a team with a large server count and, at least, moderate experience supporting a SQL Server environment. If the environment is smaller or the team has less experience working with SQL Server performance tuning methodologies, then the tool may be overwhelming for the users.
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Pros
New Relic
  • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
  • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
  • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
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SolarWinds
  • The Top SQL functionality has been extremely useful for identifying poorly performing queries by resource consumption.
  • The flexibility of creating your own Advisory Conditions has allowed us to integrate our custom internal alerts into a centralized dashboard and alerting platform.
  • Being able to highlight any chart on the dashboard and then tool-matching that window across all the other charts makes it much easier to correlate the different performance metrics against each other.
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Cons
New Relic
  • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
  • support for very low level specific integration from APIs to classes to functions to piece of code
  • More detailed documentation, as we faced issues while integrating for the first time.
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SolarWinds
  • Tuning advice: With all the graphs and data available, it's not always easy to determine the best thing to do. I'd like to see SentryOne provide some best practice analysis based on the historical information collected for the server being looked at.
  • They could add help tips or links to help documents, when you select a graph on the dashboard. Inexperienced users tend to put blinders on and focus on one thing when they see a high counter or something out of the ordinary. It would be very useful to include a link that provides underlying help. The link would provide an explanation of the counter in detail and offer possible explanations as to why the counter is off.
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Likelihood to Renew
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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SolarWinds
Absolutely. SQL Sentry is an absolute must have for any company with a SQL Server estate. It provides a force multiplier to effectively manage SQL Server, and the feature sets are second to none. The support and expertise at SentryOne is incredible. They are very supportive of both the platform users and helping your business with the product
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Usability
New Relic
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
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SolarWinds
I accept that the flexibility of the alerting comes at a price. Other than the alerting SQL Sentry's interface is intuitive. Connecting to a new SQL instance, given that all the needed ports are open in your firewalls is straight forward. Reviewing the performance and queries for an instance is available in with a right click. As you dig in new tabs are created to present the detailed data. I find the ability to filter and rollup metrics on a query very helpful in dealing with the "it's running slow". You can easily compare the metrics of run times for the same query to let the user know, it's probably data your doing a billion reads instead of the usual 100 thousand.
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Reliability and Availability
New Relic
Never observed an outage
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SolarWinds
The system is working perfectly in capturing data, but we do experience issues with SQL Timeout when viewing results in the remote clients. This may be due to the fact that our monitoring service is consuming most of the CPU, and it is the same server that is hosting the SQL Repository. We could probably fix the issue by separating the SQL instance from the monitoring service.
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Performance
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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SolarWinds
In most cases the pages load very quickly. In our particular case, we need to do some movement of services to separate our monitoring service to separate infrastructure from the repository. When we first started with SQL Sentry on 5 licenses, we did not have any issues. Since we have now grown that to 25, we are experiencing some challenges. We do not believe this to be a tool problem
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Support Rating
New Relic
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
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SolarWinds
From their infancy as a smaller company to now as a global player they have always kept focus on prioritising he customer. They know their product and the technology it supports and are easily accessible for both resolving problems with the product all the way to adding value through additional training and assisting with getting return on investment through utilisation of the many features the product provides.
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In-Person Training
New Relic
No answers on this topic
SolarWinds
sql sentry expert came onsight to review the performance of installation and gave us a good insight to using the tool
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Implementation Rating
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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SolarWinds
Was suggested that we install the process monitors on a dev or qa database server, but we found it more useful to create an IT db server and put it there (along with a few other apps that we use for monitoring).
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Alternatives Considered
New Relic
New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
Read full review
SolarWinds
SQL Sentry offers more features and is customize-able to fit our business needs. It has more centralized management and support. The company's technical support is also top notch. It is also worth mentioning that SentryOne Team Blog is an excellent source. One can find lots of valuable troubleshooting skills on the blog site - very educational and informational.
Read full review
Scalability
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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SolarWinds
We are running 25 instances through a single monitoring service and it is able to keep up. We are finding that this many instances in our environment is about as many as can be handled. We will need to deploy additional monitoring services. Luckily, there is no additional licensing costs to deploy additional monitoring services. For us, it's just an additional Azure VM.
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Return on Investment
New Relic
  • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
  • We were able to identify our slowest database queries and optimize them for quicker response times.
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SolarWinds
  • Better customer service as it alerts me automatically to loss of service issues so I can react and either get things fixed before it impacts the customers or to let my management know as soon as possible
  • It helps me find expensive SQL so our customers get better performance and we make better use of our resources
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ScreenShots

SolarWinds SQL Sentry Screenshots

Screenshot of SQL Sentry DeadlocksScreenshot of SQL Sentry Top SQL