1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Nextcloud

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.
It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.
I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

File Sharing & Management

Nextcloud
9.7
Verint Community (Telligent Community)
Versioning
Nextcloud
10.0
Verint Community (Telligent Community)
Video files
Nextcloud
10.0
Verint Community (Telligent Community)
Audio files
Nextcloud
10.0
Verint Community (Telligent Community)
Document collaboration
Nextcloud
10.0
Verint Community (Telligent Community)
Access control
Nextcloud
10.0
Verint Community (Telligent Community)
File search
Nextcloud
8.0
Verint Community (Telligent Community)
Device sync
Nextcloud
10.0
Verint Community (Telligent Community)

Cloud Storage Security & Administration

Nextcloud
10.0
Verint Community (Telligent Community)
User and role management
Nextcloud
10.0
Verint Community (Telligent Community)
File organization
Nextcloud
10.0
Verint Community (Telligent Community)

Pros

Nextcloud

  • File sharing (internal, public or federated).
  • One software, many activities (files, address book, calendar, chat, edit, email) ...
  • Groupware, sharing between users or groups is really easy and finely controlled.
  • Integrations and many apps.
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Intuitive interface that has been well received by a wide range of employees.
  • Ridiculously impressive moderation tools that have allowed a small community team to scale.
  • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
  • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
  • Out of the box interface is excellent and requires little customization to get going.
Anonymous | TrustRadius Reviewer

Cons

Nextcloud

  • Merge talk and file client apps on mobile devices.
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
  • Slack integration would be ideal.
  • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nextcloud

No score
No answers yet
No answers on this topic

Verint Community (Telligent Community)

Verint Community (Telligent Community) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Amy Hicks | TrustRadius Reviewer

Usability

Nextcloud

No score
No answers yet
No answers on this topic

Verint Community (Telligent Community)

Verint Community (Telligent Community) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Lisa Allison | TrustRadius Reviewer

Support Rating

Nextcloud

Nextcloud 9.0
Based on 1 answer
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

Verint Community (Telligent Community) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
JJ Janikis | TrustRadius Reviewer

Alternatives Considered

Nextcloud

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.
It just does what it is supposed to do.
  • No license.
  • Much, much ease of use.
  • Not opening several windows.
  • No un-useful services.
  • No automatic update.
  • Control over data.
  • Open-source software.
  • Integrations.
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive
Anonymous | TrustRadius Reviewer

Return on Investment

Nextcloud

  • We do not spend money on software license (unlike Office 365).
  • Very simple maintenance and upgrading.
  • Very simple backup and restore.
Joseph Costa | TrustRadius Reviewer

Verint Community (Telligent Community)

  • Helps us capture information better and share widely.
  • Accelerate best practices.
  • Increases find ability of information and people.
  • Saves time.
  • Reduces support costs.
  • Helps us reach out strategic objectives & maintain competitive advantage.
Anonymous | TrustRadius Reviewer

Screenshots

Verint Community (Telligent Community)

Pricing Details

Nextcloud

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Verint Community (Telligent Community)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Nextcloud
10.0
Verint Community (Telligent Community)
8.8

Likelihood to Renew

Nextcloud
Verint Community (Telligent Community)
10.0

Usability

Nextcloud
Verint Community (Telligent Community)
8.7

Support Rating

Nextcloud
9.0
Verint Community (Telligent Community)
8.3

Add comparison