Nextcloud vs. Verint Community

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nextcloud
Score 9.3 out of 10
N/A
Nextcloud offers their open source, self-hosted Content Collaboration Platform, combining what they describe as an easy user interface for consumer-grade cloud solutions with the security and compliance measures enterprises need. Nextcloud brings together universal access to data through mobile, desktop and web interfaces with next-generation, on-premise secure communication and collaboration features like real-time document editing, chat and video calls, putting them under…N/A
Verint Community
Score 8.3 out of 10
N/A
Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.N/A
Pricing
NextcloudVerint Community
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NextcloudVerint Community
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional Details
More Pricing Information
Features
NextcloudVerint Community
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Nextcloud
8.3
11 Ratings
2% below category average
Verint Community
-
Ratings
Versioning5.59 Ratings00 Ratings
Video files8.710 Ratings00 Ratings
Audio files10.09 Ratings00 Ratings
Document collaboration9.99 Ratings00 Ratings
Access control8.111 Ratings00 Ratings
File search7.010 Ratings00 Ratings
Device sync9.011 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Nextcloud
8.9
11 Ratings
2% above category average
Verint Community
-
Ratings
User and role management8.111 Ratings00 Ratings
File organization9.310 Ratings00 Ratings
Device management9.39 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Nextcloud
8.0
10 Ratings
7% below category average
Verint Community
-
Ratings
Performance4.810 Ratings00 Ratings
Reliability9.310 Ratings00 Ratings
Storage Reports10.08 Ratings00 Ratings
Best Alternatives
NextcloudVerint Community
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NextcloudVerint Community
Likelihood to Recommend
8.7
(11 ratings)
8.5
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(6 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
9.0
(1 ratings)
10.0
(6 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
NextcloudVerint Community
Likelihood to Recommend
Nextcloud
For a SOHO business, this solution is ideal. You don't need to administrative overhead of other products like GSuite, and it saves licensing costs. The maintenance effort is minimal as long as you use their default applications. Migrations to newer versions can be done with a few commands and run automatically. If you're planning on using Nextcloud in large deployments with many users, you'll start to see higher costs on your resources and maintenance. There will be a point at which Gsuite becomes easier to manage.
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Verint
If you need a community platform that's very versatile and has a relatively low entry-cost to get started, Verint is a good pick. If you need a solution that is guaranteed to work seamlessly and have no hiccups or issues overall, it is not well suited. Although it is a SAAS solution, some of the aspects of the platform do not make it seem so.
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Pros
Nextcloud
  • Remote collaboration platform with just the right tools.
  • Ease of access from any device, anywhere.
  • Solid templates for development teams to collaborate without distraction.
Read full review
Verint
  • Forums - organizing forum questions and identifying answered
  • Various layouts of blogs, divided by groups to enable different or similar layouts throughout the site. Ability to enable all to view the same or have particular groups of blogs to stand out and have it's own look and feel
  • ability to customize widgets to the needs of your use case
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Cons
Nextcloud
  • Slow in comparison to other solutions
  • May be complex for the start since there are lots of apps and features
  • May be not focusing on core topics
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Verint
  • The terminology of some reports, and how the reports work, is not always clear at first. More could be done to educate on getting the most from reporting.
  • If there is a bug in your version, you are advised to apply a service pack which is not always possible to do. Not easy to get fixes for bugs.
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Likelihood to Renew
Nextcloud
No answers on this topic
Verint
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
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Usability
Nextcloud
No answers on this topic
Verint
If you are an experienced online community professional, Verint offers the flexibility you need. You do need to have a lot of expertise if you want to build a solid user experience because there isn't a template out-of-the-box that is just ready to go for various use cases. It will take awhile to fully understand the capabilities of Verint Community.
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Support Rating
Nextcloud
I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.
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Verint
While the support portal (cases) is helpful, I've been even more impressed by their own support community. I always get quick, thoughtful, and interesting answers to my questions from support personnel, in-house developers, other users, and even the VP/GM himself! They have a really wonderful thing going there.
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Implementation Rating
Nextcloud
No answers on this topic
Verint
all customizations should be under warranty so that you get the right level of support from the 3rd party
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Alternatives Considered
Nextcloud
Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.
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Verint
Both Higher Logic and Khoros came in with very few benefits compared to Verint with a much higher price point, and potential for additional expenses. With Verint, we added some initial implementation services but were able to plainly see and understand any future financial impact, whereas other vendors were much more ambiguous about how much we might pay for services we might need in the future. Both other vendors seemed to have plenty of integration options, but very specific ones (e.g. We have a CRM integration... if you use Salesforce. We have an LMS integration... if you use [this vendor]). Knowing that their out-of-the-box integrations were not in our existing tech stack made for a very unclear path forward
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Scalability
Nextcloud
No answers on this topic
Verint
Highly scalable system with the ability to expand to an increasing number of users and communities
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Return on Investment
Nextcloud
  • It allowed us access to our files from any device over the internet.
  • It helped manage and organize our file sharing with third parties.
  • It provided a secure wrapper for accessing files.
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Verint
  • Verint Community has helped to gain more than one lakh users which shows that the platform is extremely stable and engaging. This helped for more brand awareness and e-commerce conversion rates
  • We have had huge problems with non English countries where this platform's limitations has caused huge number of loss and less user count. Hopefully this is fixed soon.
  • Our major plan was to expand our segments and verticals such as gaming, education and business which was done very well by using this platform and our team was able to customize it based on our brand's identity. We looking to expand to much more countries and hopefully target all our worldwide businesses.
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ScreenShots

Nextcloud Screenshots

Screenshot of Nextcloud HubScreenshot of Nextcloud CalendarScreenshot of Nextcloud Talk

Verint Community Screenshots

Screenshot of the Sophos Community, built on Verint Community, that offers forums, blogs, events, and membership perks for its usersScreenshot of VisionAires, a community powered by Verint, that features working groups, event, and a content hubScreenshot of an Avnet community with courses, competitions, and networking opportunitiesScreenshot of the ADI Engineer Zone, which is a community hub with built-in learning modules, webcasts, blogs, and supportScreenshot of MicroFocus' community to ask questions, join conversations, or share ideasScreenshot of the England Football Community, a place to connect with people and join the conversation about all things football.