Nextcloud vs Verint Community (Telligent Community)

Likelihood to Recommend

Nextcloud is well suited in any collaboration scenario where users wants to share comments and resources as well as organize events or work together.

It is also very well suited for non-profit organizations as it is free to use and very simple even for non-tech users.

I can't imagine scenarios where it might not be appropriate as running requirements are minimal (php, mysql) so even a single user could find benefit to use it as an alternative for basic icloud or gmail use (files with desktop and mobile clients, calendar and address book).

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.

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Verified User

Director in Other

Non-profit Organization Management Company, 201-500 employees

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Feature Rating Comparison

Nextcloud

Verint Community (Telligent Community)

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Nextcloud

Verint Community (Telligent Community)

User and role management

File organization

Pros

File sharing (internal, public or federated).
One software, many activities (files, address book, calendar, chat, edit, email) ...
Groupware, sharing between users or groups is really easy and finely controlled.
Integrations and many apps.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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Intuitive interface that has been well received by a wide range of employees.
Ridiculously impressive moderation tools that have allowed a small community team to scale.
Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
Very strong search. Not quite Google good, but one of the best in platform searches encountered.
Out of the box interface is excellent and requires little customization to get going.

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Verified User

Strategist in Engineering

Defense & Space Company, 10,001+ employees

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Cons

Merge talk and file client apps on mobile devices.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
Slack integration would be ideal.
Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.

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Verified User

Executive in Other

Financial Services Company, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Verint Community (Telligent Community) 10.0

Based on 1 answer

I am not part of this decision making process, but I did provide positive feedback to the decision making board.

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Amy Hicks

Software Quality Assurance Analyst

Security MicroImagingInformation Technology and Services, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

Verint Community (Telligent Community) 8.7

Based on 5 answers

When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.

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Lisa Allison

Senior Community Strategist

Analog DevicesElectrical & Electronic Manufacturing, 10,001+ employees

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Support Rating

Nextcloud 9.0

Based on 1 answer

I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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Verint Community (Telligent Community) 8.3

Based on 5 answers

So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services

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JJ Janikis

Community Manager

NewselaE-Learning, 201-500 employees

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Alternatives Considered

Even excluding the budget and privacy concerns, we selected Nextcloud for its simplicity of use and the UI is very clear.

It just does what it is supposed to do.

No license.
Much, much ease of use.
Not opening several windows.
No un-useful services.
No automatic update.
Control over data.
Open-source software.
Integrations.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive

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Verified User

Director in Other

Non-profit Organization Management Company, 201-500 employees

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Return on Investment

We do not spend money on software license (unlike Office 365).
Very simple maintenance and upgrading.
Very simple backup and restore.

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Joseph Costa

CEO (Chief Executive Officer)

josephcosta.euInternet, 1-10 employees

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Helps us capture information better and share widely.
Accelerate best practices.
Increases find ability of information and people.
Saves time.
Reduces support costs.
Helps us reach out strategic objectives & maintain competitive advantage.

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Verified User

Executive in Other

Financial Services Company, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Rating Summary

Nextcloud

Verint Community (Telligent Community)

Nextcloud

Verint Community (Telligent Community)

Nextcloud

Verint Community (Telligent Community)

Nextcloud

Verint Community (Telligent Community)

Nextcloud vs Verint Community (Telligent Community)

Nextcloud

Verint Community (Telligent Community)

Feature Rating Comparison

File Sharing & Management

Versioning

Video files

Audio files

Document collaboration

Access control

File search

Device sync

Cloud Storage Security & Administration

User and role management

File organization

Pros

Cons

Likelihood to Renew

Usability

Support Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

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