What users are saying about

Nextcloud vs Verint Community (Telligent)

Nextcloud
25 Ratings
Verint Community (Telligent)
12 Ratings

Nextcloud

25 Ratings
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Score 8.6 out of 100

Based on 25 reviews and ratings

Verint Community (Telligent)

12 Ratings
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Score 9.1 out of 100

Based on 12 reviews and ratings

Feature Set Ratings

    File Sharing & Management

    9.0

    Nextcloud

    90%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Nextcloud ranks higher in 7/7 features
    Nextcloud ranks higher in 7/7 features

    Versioning

    9.5
    95%
    8 Ratings
    N/A
    0 Ratings

    Video files

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Audio files

    9.3
    93%
    8 Ratings
    N/A
    0 Ratings

    Document collaboration

    9.3
    93%
    9 Ratings
    N/A
    0 Ratings

    Access control

    9.5
    95%
    10 Ratings
    N/A
    0 Ratings

    File search

    8.5
    85%
    9 Ratings
    N/A
    0 Ratings

    Device sync

    8.5
    85%
    10 Ratings
    N/A
    0 Ratings

    Cloud Storage Security & Administration

    9.2

    Nextcloud

    92%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Nextcloud ranks higher in 3/3 features
    Nextcloud ranks higher in 3/3 features

    User and role management

    9.2
    92%
    10 Ratings
    N/A
    0 Ratings

    File organization

    9.4
    94%
    9 Ratings
    N/A
    0 Ratings

    Device management

    8.9
    89%
    8 Ratings
    N/A
    0 Ratings

    Cloud Storage Platform

    9.1

    Nextcloud

    91%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Nextcloud ranks higher in 3/3 features
    Nextcloud ranks higher in 3/3 features

    Performance

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Reliability

    9.1
    91%
    9 Ratings
    N/A
    0 Ratings

    Storage Reports

    9.4
    94%
    8 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Nextcloud is rated higher in 1 area: Support Rating
    • Nextcloud and Verint Community (Telligent) are tied in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.8

    Nextcloud

    88%
    10 Ratings
    8.8

    Verint Community (Telligent)

    88%
    6 Ratings

    Likelihood to Renew

    Nextcloud

    N/A
    0 Ratings
    10.0

    Verint Community (Telligent)

    100%
    1 Rating

    Usability

    Nextcloud

    N/A
    0 Ratings
    8.7

    Verint Community (Telligent)

    87%
    5 Ratings

    Support Rating

    9.0

    Nextcloud

    90%
    1 Rating
    8.3

    Verint Community (Telligent)

    83%
    5 Ratings

    Likelihood to Recommend

    Nextcloud

    While searching for tools to satisfy a quickly scaling online startup, we found Nextcloud is well suited for today's remote collaborative team. Nextcloud has just the right toolset for a collaborative workspace including video, chat, many file formats accepted, and intuitive user interface. Comparatively other popular tools like Trello were distracting with more features than functionality. Working with Nextcloud is much like having a workspace with all your content and tools available anywhere on any device, without the ads, distractions, and irrelevant functionality. We will continue to utilize Nextcloud as a remote workspace for evolving and scaling teams.

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    🐿 Matthew Karsten | TrustRadius Reviewer
    🐿 Matthew Karsten
    View all 10 answers on this topic

    Verint Community (Telligent)

    It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Pros

    Nextcloud

    • Very intuitive interface.
    • Superb synchronization agent.
    • Integration with AD/LDAP, external file sources, and other tools is top-notch.
    • Wide variety of "apps" (plugins).

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    Joe Foran | TrustRadius Reviewer
    Joe Foran
    View all 10 answers on this topic

    Verint Community (Telligent)

    • Intuitive interface that has been well received by a wide range of employees.
    • Ridiculously impressive moderation tools that have allowed a small community team to scale.
    • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
    • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
    • Out of the box interface is excellent and requires little customization to get going.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Cons

    Nextcloud

    • Slow in comparison to other solutions
    • May be complex for the start since there are lots of apps and features
    • May be not focusing on core topics

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 10 answers on this topic

    Verint Community (Telligent)

    • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
    • Slack integration would be ideal.
    • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Pricing Details

    Nextcloud

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Verint Community (Telligent)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Likelihood to Renew

    Nextcloud

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 10.0
    Based on 1 answer
    I am not part of this decision making process, but I did provide positive feedback to the decision making board.

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    Amy Hicks | TrustRadius Reviewer
    Amy Hicks
    View all 1 answers on this topic

    Usability

    Nextcloud

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.7
    Based on 5 answers
    When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.

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    Lisa Allison | TrustRadius Reviewer
    Lisa Allison
    View all 5 answers on this topic

    Support Rating

    Nextcloud

    Nextcloud 9.0
    Based on 1 answer
    I never needed support as everything always worked fine. The documentation on Nextcloud website is extensive and clear. The community is very active on the forum and should support you if you don't already find what you are looking for.

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    Joseph Costa | TrustRadius Reviewer
    Joseph Costa
    View all 1 answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.3
    Based on 5 answers
    So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services

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    JJ Janikis | TrustRadius Reviewer
    JJ Janikis
    View all 5 answers on this topic

    Alternatives Considered

    Nextcloud

    Nextcloud stacks up pretty well against Mattermost and ownCloud. I really appreciate the fact that Nextcloud seems to integrate with other products pretty seamlessly and allows for extensibility that our product team can extend and improve functionality without a tremendous ramp-up time. We once used ownCloud in previous years, but they went the wrong way, and have found Nextcloud to be the right direction over time.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 10 answers on this topic

    Verint Community (Telligent)

    We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Return on Investment

    Nextcloud

    • Reduced costs: Cheaper than hosted alternatives if you need a lot of space.
    • Professional impression on partners and clients (branding, security).

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    Joost Mulder | TrustRadius Reviewer
    Joost Mulder
    View all 10 answers on this topic

    Verint Community (Telligent)

    • Helps us capture information better and share widely.
    • Accelerate best practices.
    • Increases find ability of information and people.
    • Saves time.
    • Reduces support costs.
    • Helps us reach out strategic objectives & maintain competitive advantage.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Screenshots

    Verint Community (Telligent)

    —

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