Odoo vs Vtiger | TrustRadius

What users are saying about

Score 8.5 out of 10

Based on 29 reviews and ratings

Score 7 out of 10

Based on 23 reviews and ratings

Feature Rating Comparison

Odoo

Vtiger

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Odoo

Vtiger

API for custom integration

Plug-ins

Custom fields

Custom objects

Odoo

Vtiger

Single sign-on capability

Role-based user permissions

Odoo

Vtiger

Dashboards

Standard reports

Custom reports

Odoo

Vtiger

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Odoo

Vtiger

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Odoo

Vtiger

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Odoo

Vtiger

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Odoo

Vtiger

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

Odoo

Vtiger

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Project Candidate Search

Project Candidate Comparison and Analysis

Defineable Resource Pools

Talent Profiles

Real-Time Project Reporting

Absence Management

Product Lifecycle Management

Odoo

Vtiger

Award Lifecycle Management

Spending Control

Indirect Cost Management

Billing

Odoo

Vtiger

Sourcing Team Collaboration

Sourcing Analysis

Bids Analyzed and Compared

Catalog Shopping E-Commerce for Employees

Contract Authoring

Contract Compliance Management

Contract History

Contract Renewal Automation

Contract Repository

Contract Standardization and Enforcement

Electronic Signatures

Invoice Automated Matching

Purchasing Risk and Compliance Management

Requisitions-to-Purchase Orders Integrated

Spend Compliance Management

Supplier Assessment

Supplier Communication and Collaboration

Supplier Management

Supplier Portal

Odoo

Vtiger

Risk Repository

Control Management

Control Mapping

Control Efficiency Assessments

Automated Control Assessments

Assessment Capture

Issue Detection

Automatic Notification

Remediation and Certification

Odoo

Vtiger

Transportation Planning and Optimization

Transportation Sourcing Management

Transportation Process Integration

Transportation Execution Management

Freight Payment Automation

Trade Management

Trade Regulatory Compliance Management

Customs Entry Management

Customs Document Management

Customs Document Collaboration

Fulfillment Management

Inventory Visibility

Warehouse Workforce Management

Odoo

Vtiger

Production Process Design

Supply Chain Business Flows

Production Management

Contracted Manufacturing Management

Configuration Management

Work Definition

Work Execution

Advanced Fulfillment

Manufacturing Costs

Odoo

Vtiger

Forecasting

Inventory Planning

Multi-tier Supply Chain Planning

Performance Monitoring

Odoo

Vtiger

Ideation Management

Requirements Management

Proposal Management

Innovation Portfolio Management

Product Master Data Management

Vendor Portal

Project Portfolio Management

Odoo

Vtiger

Customer data management / contact management

Workflow management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Odoo

Vtiger

Case management

Help desk management

Odoo

Vtiger

Lead management

Email marketing

Odoo

Vtiger

Task management

Billing and invoicing management

Reporting

Odoo

Vtiger

Forecasting

Pipeline visualization

Customizable reports

Odoo

Vtiger

Social engagement

Odoo

Vtiger

Mobile access

Pros

Keeping a detailed record of all staff.
The application can be extended with modules.
Simple and intuitive.
Simple implementation
Relatively inexpensive.

Read full review

Marouane Tohme

Software Engineer

Converge Solutions Inc.Computer Software, 11-50 employees

View all 8 answers on this topic

Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.

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Geoff Yeagley

Sr. Account Manager and Marketing Manager

Compass IT Compliance, LLCComputer & Network Security, 11-50 employees

View all 8 answers on this topic

Cons

Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
Enterprise version is as expensive as other ERP in the market.
Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.

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David MacDonald

IT Manager

AddEnergieIndustrial Automation, 51-200 employees

View all 8 answers on this topic

Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
It's still very simple. There is room for improvement with the setup of the admin panel.
The dropdowns function funny when scrolled down. It's picky but it's frustrating.
The search function could be improved.

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Ellen Evans

Marketing Analytics & Sales Planner

PositecMarketing and Advertising, 1001-5000 employees

View all 8 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Vtiger 9.0

Based on 1 answer

It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.

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Thomas Olesen

Consultant

mylocal.org.ukInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.

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Verified User

Manager in Customer Service

Sporting Goods Company, 11-50 employees

View all 8 answers on this topic

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful

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Nomar Norono

Inbound Leads Team Lead

GB Advisors, Inc.Computer Software, 11-50 employees

View all 8 answers on this topic

Return on Investment

Easy tracking of customers from prospects to sales.
Easy repeat orders customer follow-ups. All historical transactions and communications in one place.

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Franz Josef Bautista

Chief Information/Security Officer

NABI Computer SystemsInformation Technology and Services, 1001-5000 employees

View all 8 answers on this topic

The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.

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Verified User

General Manager in Engineering

Electrical/Electronic Manufacturing Company, 1-10 employees

View all 8 answers on this topic

Screenshots

See All (6) Odoo Screenshots

See Both Vtiger Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$20*

* per app/ per user/ per month

Odoo Editions & Modules

—

Additional Pricing Details

New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$10*

* / user / month

Vtiger Editions & Modules

Edition

Sales Starter	$10¹
Sales Professional	$20¹
Support Starter	$10¹
Support Professional	$20¹
Ultimate	$30¹

/ user / month

Additional Pricing Details

Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Odoo

Vtiger

Odoo

Vtiger

Likelihood to Recommend

Odoo

Vtiger

Feature Rating Comparison

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

API for custom integration

Plug-ins

Custom fields

Custom objects

Single sign-on capability

Role-based user permissions

Dashboards

Standard reports

Custom reports

Accounts payable

Accounts receivable

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Automated Invoice Processing

Shared Services Payments

Billings Management

Customer Receipt Applications

Customer Collections

Revenue Recognition

Cash Management

Asset Management

Travel & Expense Management

Budgetary Control & Encumbrance Accounting

Period Close

Transactions Tax

Subledger Reconciliations

3rd Party Accounting Systems

Budgeting and Forecasting

Project Costing

Cost Capture

Capital Project Management

Customer Invoicing

Customer Contract Compliance

Project Revenue Recognition

Project Financial Performance Analysis

Project Financials Dashboard

Real-time Financial Reporting

Embedded Business Intelligence

Project Planning Collaboration

Project Planning and Scheduling

Project Manager Dashboard

Resource Manager Dashboard

Task Insight for Project Managers

Project Manager Mobile Functionality

Team Member Task Collaboration

Team Member Mobile Functionality

Project Candidate Search

Project Candidate Comparison and Analysis

Defineable Resource Pools

Defineable Resource Pools

Talent Profiles

Real-Time Project Reporting

Absence Management