What users are saying about
29 Ratings
23 Ratings
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100
23 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

Odoo

The software is really good for managing inputs and inventory as well as maintaining traceability. The "track picking moves" functionality lets you look into a specific lot or serial numbers and view all the product moves that occurred with that lot. However, some navigation is not intuitive. For example, if I click on an item in the BoM of an assembly, then click the back button to go back to the assembly, the site goes all the way back to the home screen. Some of these quirks mean that there is a learning curve for the software, but overall the tracking is very good.
Mitesh Bhalani | TrustRadius Reviewer

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Odoo
7.1
Vtiger
Pay calculation
Odoo
7.6
Vtiger
Benefit plan administration
Odoo
6.0
Vtiger
Direct deposit files
Odoo
6.8
Vtiger
Salary revision and increment management
Odoo
7.3
Vtiger
Reimbursement management
Odoo
7.6
Vtiger

Customization

Odoo
8.4
Vtiger
7.9
API for custom integration
Odoo
8.3
Vtiger
7.4
Plug-ins
Odoo
8.6
Vtiger
Custom fields
Odoo
Vtiger
7.8
Custom objects
Odoo
Vtiger
8.7

Security

Odoo
8.8
Vtiger
8.7
Single sign-on capability
Odoo
8.4
Vtiger
Role-based user permissions
Odoo
9.3
Vtiger
8.7

Reporting & Analytics

Odoo
8.7
Vtiger
Dashboards
Odoo
9.3
Vtiger
Standard reports
Odoo
9.2
Vtiger
Custom reports
Odoo
7.7
Vtiger

General Ledger and Configurable Accounting

Odoo
8.6
Vtiger
Accounts payable
Odoo
8.9
Vtiger
Accounts receivable
Odoo
9.0
Vtiger
Global Financial Support
Odoo
7.4
Vtiger
Primary and Secondary Ledgers
Odoo
8.8
Vtiger
Intercompany Accounting
Odoo
8.6
Vtiger
Localizations
Odoo
7.7
Vtiger
Journals and Reconciliations
Odoo
8.9
Vtiger
Enterprise Accounting
Odoo
8.5
Vtiger
Configurable Accounting
Odoo
8.9
Vtiger
Centralized Rules Framework
Odoo
8.6
Vtiger
Standardized Processes
Odoo
9.1
Vtiger

Inventory Management

Odoo
8.5
Vtiger
Inventory tracking
Odoo
8.9
Vtiger
Automatic reordering
Odoo
7.8
Vtiger
Location management
Odoo
8.8
Vtiger
Manufacturing module
Odoo
8.6
Vtiger

Order Management

Odoo
8.7
Vtiger
Pricing
Odoo
9.3
Vtiger
Order entry
Odoo
8.8
Vtiger
Credit card processing
Odoo
8.5
Vtiger
Cost of goods sold
Odoo
8.6
Vtiger
Order Orchestration
Odoo
8.2
Vtiger
End-to-end order visibility
Odoo
9.0
Vtiger
Order exception Resolution
Odoo
8.9
Vtiger

Subledger and Financial Process

Odoo
8.6
Vtiger
Automated Invoice Processing
Odoo
9.0
Vtiger
Shared Services Payments
Odoo
8.8
Vtiger
Billings Management
Odoo
8.9
Vtiger
Customer Receipt Applications
Odoo
8.3
Vtiger
Customer Collections
Odoo
8.9
Vtiger
Revenue Recognition
Odoo
8.9
Vtiger
Cash Management
Odoo
7.3
Vtiger
Asset Management
Odoo
8.2
Vtiger
Travel & Expense Management
Odoo
7.5
Vtiger
Budgetary Control & Encumbrance Accounting
Odoo
8.8
Vtiger
Period Close
Odoo
8.8
Vtiger
Transactions Tax
Odoo
9.2
Vtiger
Subledger Reconciliations
Odoo
8.8
Vtiger
3rd Party Accounting Systems
Odoo
8.6
Vtiger

Project Financial Management

Odoo
7.6
Vtiger
Budgeting and Forecasting
Odoo
7.9
Vtiger
Project Costing
Odoo
8.5
Vtiger
Cost Capture
Odoo
7.7
Vtiger
Capital Project Management
Odoo
7.5
Vtiger
Customer Invoicing
Odoo
8.5
Vtiger
Customer Contract Compliance
Odoo
8.1
Vtiger
Project Revenue Recognition
Odoo
7.9
Vtiger
Project Financial Performance Analysis
Odoo
8.0
Vtiger
Project Financials Dashboard
Odoo
7.6
Vtiger
Real-time Financial Reporting
Odoo
7.7
Vtiger
Embedded Business Intelligence
Odoo
6.1
Vtiger
Project Planning Collaboration
Odoo
6.2
Vtiger

Project Execution Management

Odoo
8.0
Vtiger
Project Planning and Scheduling
Odoo
9.1
Vtiger
Project Manager Dashboard
Odoo
9.1
Vtiger
Resource Manager Dashboard
Odoo
8.9
Vtiger
Task Insight for Project Managers
Odoo
8.9
Vtiger
Project Manager Mobile Functionality
Odoo
8.5
Vtiger
Team Member Task Collaboration
Odoo
8.7
Vtiger
Team Member Mobile Functionality
Odoo
8.6
Vtiger
Project Candidate Search
Odoo
7.3
Vtiger
Project Candidate Comparison and Analysis
Odoo
7.3
Vtiger
Defineable Resource Pools
Odoo
6.9
Vtiger
Defineable Resource Pools
Odoo
6.6
Vtiger
Talent Profiles
Odoo
7.0
Vtiger
Real-Time Project Reporting
Odoo
7.3
Vtiger
Absence Management
Odoo
8.1
Vtiger
Product Lifecycle Management
Odoo
8.2
Vtiger

Grants Management

Odoo
7.3
Vtiger
Award Lifecycle Management
Odoo
7.3
Vtiger
Spending Control
Odoo
6.9
Vtiger
Indirect Cost Management
Odoo
7.3
Vtiger
Billing
Odoo
7.7
Vtiger

Procurement

Odoo
8.2
Vtiger
Sourcing Team Collaboration
Odoo
8.3
Vtiger
Sourcing Analysis
Odoo
7.7
Vtiger
Bids Analyzed and Compared
Odoo
7.5
Vtiger
Catalog Shopping E-Commerce for Employees
Odoo
8.3
Vtiger
Contract Authoring
Odoo
8.3
Vtiger
Contract Compliance Management
Odoo
8.4
Vtiger
Contract History
Odoo
8.3
Vtiger
Contract Renewal Automation
Odoo
7.9
Vtiger
Contract Repository
Odoo
8.4
Vtiger
Contract Standardization and Enforcement
Odoo
8.2
Vtiger
Electronic Signatures
Odoo
8.1
Vtiger
Invoice Automated Matching
Odoo
8.4
Vtiger
Purchasing Risk and Compliance Management
Odoo
8.5
Vtiger
Requisitions-to-Purchase Orders Integrated
Odoo
8.3
Vtiger
Spend Compliance Management
Odoo
7.8
Vtiger
Supplier Assessment
Odoo
8.4
Vtiger
Supplier Communication and Collaboration
Odoo
8.4
Vtiger
Supplier Management
Odoo
7.9
Vtiger
Supplier Portal
Odoo
8.4
Vtiger

Risk Management

Odoo
9.4
Vtiger
Risk Repository
Odoo
9.7
Vtiger
Control Management
Odoo
9.7
Vtiger
Control Mapping
Odoo
8.7
Vtiger
Control Efficiency Assessments
Odoo
8.8
Vtiger
Automated Control Assessments
Odoo
9.7
Vtiger
Assessment Capture
Odoo
8.7
Vtiger
Issue Detection
Odoo
9.7
Vtiger
Automatic Notification
Odoo
9.9
Vtiger
Remediation and Certification
Odoo
9.7
Vtiger

Logistics

Odoo
6.4
Vtiger
Transportation Planning and Optimization
Odoo
6.0
Vtiger
Transportation Sourcing Management
Odoo
6.1
Vtiger
Transportation Process Integration
Odoo
6.0
Vtiger
Transportation Execution Management
Odoo
6.0
Vtiger
Freight Payment Automation
Odoo
6.0
Vtiger
Trade Management
Odoo
6.0
Vtiger
Trade Regulatory Compliance Management
Odoo
5.0
Vtiger
Customs Entry Management
Odoo
7.0
Vtiger
Customs Document Management
Odoo
7.0
Vtiger
Customs Document Collaboration
Odoo
7.0
Vtiger
Fulfillment Management
Odoo
6.8
Vtiger
Inventory Visibility
Odoo
7.3
Vtiger
Warehouse Workforce Management
Odoo
7.3
Vtiger

Manufacturing

Odoo
8.2
Vtiger
Production Process Design
Odoo
7.7
Vtiger
Supply Chain Business Flows
Odoo
8.6
Vtiger
Production Management
Odoo
8.1
Vtiger
Contracted Manufacturing Management
Odoo
7.6
Vtiger
Configuration Management
Odoo
8.6
Vtiger
Work Definition
Odoo
8.0
Vtiger
Work Execution
Odoo
8.4
Vtiger
Advanced Fulfillment
Odoo
8.0
Vtiger
Manufacturing Costs
Odoo
8.6
Vtiger

Supply Chain

Odoo
8.5
Vtiger
Forecasting
Odoo
8.5
Vtiger
Inventory Planning
Odoo
8.5
Vtiger
Multi-tier Supply Chain Planning
Odoo
8.5
Vtiger
Performance Monitoring
Odoo
8.5
Vtiger

Product Lifecycle Management

Odoo
7.6
Vtiger
Ideation Management
Odoo
7.0
Vtiger
Requirements Management
Odoo
7.1
Vtiger
Proposal Management
Odoo
7.5
Vtiger
Innovation Portfolio Management
Odoo
7.0
Vtiger
Product Master Data Management
Odoo
7.5
Vtiger
Vendor Portal
Odoo
8.4
Vtiger
Project Portfolio Management
Odoo
8.4
Vtiger

Sales Force Automation

Odoo
Vtiger
7.7
Customer data management / contact management
Odoo
Vtiger
8.5
Workflow management
Odoo
Vtiger
6.8
Opportunity management
Odoo
Vtiger
6.9
Integration with email client (e.g., Outlook or Gmail)
Odoo
Vtiger
7.3
Contract management
Odoo
Vtiger
7.4
Quote & order management
Odoo
Vtiger
7.9
Interaction tracking
Odoo
Vtiger
9.4

Customer Service & Support

Odoo
Vtiger
7.7
Case management
Odoo
Vtiger
7.3
Help desk management
Odoo
Vtiger
8.1

Marketing Automation

Odoo
Vtiger
9.1
Lead management
Odoo
Vtiger
8.8
Email marketing
Odoo
Vtiger
9.4

CRM Project Management

Odoo
Vtiger
8.8
Task management
Odoo
Vtiger
8.0
Billing and invoicing management
Odoo
Vtiger
9.3
Reporting
Odoo
Vtiger
9.0

CRM Reporting & Analytics

Odoo
Vtiger
9.5
Forecasting
Odoo
Vtiger
8.9
Pipeline visualization
Odoo
Vtiger
10.0
Customizable reports
Odoo
Vtiger
9.5

Social CRM

Odoo
Vtiger
5.9
Social engagement
Odoo
Vtiger
5.9

Platform

Odoo
Vtiger
5.7
Mobile access
Odoo
Vtiger
5.7

Pros

Odoo

  • Keeping a detailed record of all staff.
  • The application can be extended with modules.
  • Simple and intuitive.
  • Simple implementation
  • Relatively inexpensive.
Marouane Tohme | TrustRadius Reviewer

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley | TrustRadius Reviewer

Cons

Odoo

  • Community version is sometimes hard to maintain, needs some on-premise knowledge (IT) or having business with an Odoo partner that is sometimes expensive and unreliable.
  • Enterprise version is as expensive as other ERP in the market.
  • Reporting is horrible, not a lot of possibility to integrate seamlessly with a third party BI platform.
David MacDonald | TrustRadius Reviewer

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans | TrustRadius Reviewer

Support Rating

Odoo

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen | TrustRadius Reviewer

Alternatives Considered

Odoo

While comparing Direkto with the Odoo, I'd say, only consideration of the UI is enough to see the vital advantage of the latter. Moreover, the specific functions are way [more] easily searchable through the Odoo than in Direkto.
Anonymous | TrustRadius Reviewer

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono | TrustRadius Reviewer

Return on Investment

Odoo

  • Easy tracking of customers from prospects to sales.
  • Easy repeat orders customer follow-ups. All historical transactions and communications in one place.
Franz Josef Bautista | TrustRadius Reviewer

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Odoo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$20*

* per app/ per user/ per month

Odoo Editions & Modules

Additional Pricing Details
New customers get a discount on the initial number of users purchased. ($20.00 USD instead of $24.00 USD).

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Add comparison