Odoo vs. Vtiger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Odoo
Score 7.2 out of 10
Mid-Size Companies (51-1,000 employees)
Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.
$31.10
per month per user
Vtiger
Score 8.9 out of 10
N/A
Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.
$28
per month per user
Pricing
OdooVtiger
Editions & Modules
Standard
$31.10
per month per user
Custom
$46.70
per month per user
One Professional - Single App
$28
per month per user
One Professional - Standard
$42
per month per user
One Enterprise - Single App
$42
per month per user
One Enterprise - Standard
$58
per month per user
Offerings
Pricing Offerings
OdooVtiger
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee-$49,321,250 per app/ per user/ per month$10 / user / month
Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)Discounts are provided for both annual subscriptions, and for high volume users.
More Pricing Information
Community Pulse
OdooVtiger
Features
OdooVtiger
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Odoo
4.1
9 Ratings
57% below category average
Vtiger
-
Ratings
Pay calculation4.68 Ratings00 Ratings
Benefit plan administration6.07 Ratings00 Ratings
Direct deposit files8.18 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Odoo
7.8
12 Ratings
4% above category average
Vtiger
8.7
9 Ratings
13% above category average
API for custom integration7.710 Ratings9.07 Ratings
Plug-ins7.812 Ratings00 Ratings
Custom fields00 Ratings10.09 Ratings
Custom objects00 Ratings7.08 Ratings
Security
Comparison of Security features of Product A and Product B
Odoo
7.8
13 Ratings
7% below category average
Vtiger
8.0
9 Ratings
4% below category average
Single sign-on capability9.29 Ratings00 Ratings
Role-based user permissions6.413 Ratings8.09 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Odoo
6.8
14 Ratings
8% below category average
Vtiger
-
Ratings
Dashboards6.514 Ratings00 Ratings
Standard reports6.814 Ratings00 Ratings
Custom reports7.114 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Odoo
3.9
12 Ratings
65% below category average
Vtiger
-
Ratings
Accounts payable6.012 Ratings00 Ratings
Accounts receivable6.012 Ratings00 Ratings
Global Financial Support4.611 Ratings00 Ratings
Primary and Secondary Ledgers5.111 Ratings00 Ratings
Journals and Reconciliations5.112 Ratings00 Ratings
Configurable Accounting5.612 Ratings00 Ratings
Standardized Processes4.611 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Odoo
6.0
16 Ratings
28% below category average
Vtiger
-
Ratings
Inventory tracking7.716 Ratings00 Ratings
Automatic reordering7.315 Ratings00 Ratings
Location management7.914 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Odoo
5.7
14 Ratings
33% below category average
Vtiger
-
Ratings
Pricing7.614 Ratings00 Ratings
Order entry8.214 Ratings00 Ratings
Credit card processing7.512 Ratings00 Ratings
Cost of goods sold7.713 Ratings00 Ratings
Order Orchestration6.711 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Odoo
2.3
11 Ratings
106% below category average
Vtiger
-
Ratings
Billing Management6.011 Ratings00 Ratings
Cash and Asset Management5.410 Ratings00 Ratings
Travel & Expense Management4.810 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting2.39 Ratings00 Ratings
Period Close5.29 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Odoo
1.0
6 Ratings
153% below category average
Vtiger
-
Ratings
Budgeting and Forecasting1.06 Ratings00 Ratings
Project Costing1.05 Ratings00 Ratings
Cost Capture1.05 Ratings00 Ratings
Capital Project Management1.05 Ratings00 Ratings
Customer Contract Compliance1.05 Ratings00 Ratings
Project Revenue Recognition1.05 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Odoo
2.5
7 Ratings
94% below category average
Vtiger
-
Ratings
Project Planning and Scheduling7.07 Ratings00 Ratings
Task Insight for Project Managers7.06 Ratings00 Ratings
Project Mobile Functionality6.06 Ratings00 Ratings
Definable Resource Pools7.06 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Odoo
1.0
7 Ratings
152% below category average
Vtiger
-
Ratings
Award Lifecycle Management1.06 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Odoo
7.2
10 Ratings
3% above category average
Vtiger
-
Ratings
Bids Analyzed and Compared6.56 Ratings00 Ratings
Contract Authoring3.96 Ratings00 Ratings
Contract Repository4.56 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated6.89 Ratings00 Ratings
Supplier Management6.07 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Odoo
8.5
4 Ratings
24% above category average
Vtiger
-
Ratings
Risk Repository10.02 Ratings00 Ratings
Control Management7.64 Ratings00 Ratings
Control Efficiency Assessments1.03 Ratings00 Ratings
Issue Detection10.02 Ratings00 Ratings
Remediation and Certification10.02 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Odoo
6.0
5 Ratings
13% below category average
Vtiger
-
Ratings
Transportation Planning and Optimization6.84 Ratings00 Ratings
Transportation Execution Management7.64 Ratings00 Ratings
Trade and Customs Management7.63 Ratings00 Ratings
Fulfillment Management7.64 Ratings00 Ratings
Warehouse Workforce Management7.64 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Odoo
7.6
8 Ratings
2% above category average
Vtiger
-
Ratings
Production Process Design7.06 Ratings00 Ratings
Production Management6.07 Ratings00 Ratings
Configuration Management6.55 Ratings00 Ratings
Work Execution7.36 Ratings00 Ratings
Manufacturing Costs7.76 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Odoo
7.6
10 Ratings
4% above category average
Vtiger
-
Ratings
Forecasting7.310 Ratings00 Ratings
Inventory Planning7.210 Ratings00 Ratings
Performance Monitoring6.69 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Odoo
8.6
5 Ratings
17% above category average
Vtiger
-
Ratings
Proposal Management9.55 Ratings00 Ratings
Product Master Data Management8.15 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Odoo
-
Ratings
Vtiger
9.3
9 Ratings
18% above category average
Customer data management / contact management00 Ratings10.09 Ratings
Workflow management00 Ratings9.09 Ratings
Opportunity management00 Ratings9.09 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings9.09 Ratings
Contract management00 Ratings9.07 Ratings
Quote & order management00 Ratings9.07 Ratings
Interaction tracking00 Ratings10.07 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Odoo
-
Ratings
Vtiger
8.5
7 Ratings
11% above category average
Case management00 Ratings8.07 Ratings
Help desk management00 Ratings9.07 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Odoo
-
Ratings
Vtiger
6.5
7 Ratings
17% below category average
Lead management00 Ratings7.07 Ratings
Email marketing00 Ratings6.07 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Odoo
-
Ratings
Vtiger
8.7
9 Ratings
13% above category average
Task management00 Ratings8.07 Ratings
Billing and invoicing management00 Ratings9.08 Ratings
Reporting00 Ratings9.08 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Odoo
-
Ratings
Vtiger
8.7
8 Ratings
14% above category average
Forecasting00 Ratings7.07 Ratings
Pipeline visualization00 Ratings10.07 Ratings
Customizable reports00 Ratings9.08 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Odoo
-
Ratings
Vtiger
8.0
6 Ratings
8% above category average
Social engagement00 Ratings8.06 Ratings
Platform
Comparison of Platform features of Product A and Product B
Odoo
-
Ratings
Vtiger
10.0
6 Ratings
28% above category average
Mobile access00 Ratings10.06 Ratings
Best Alternatives
OdooVtiger
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 8.3 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 8.8 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OdooVtiger
Likelihood to Recommend
6.9
(20 ratings)
9.0
(9 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Usability
7.7
(12 ratings)
9.0
(2 ratings)
Support Rating
1.0
(6 ratings)
10.0
(2 ratings)
User Testimonials
OdooVtiger
Likelihood to Recommend
Odoo
Implementation was a terrible experience for us. Because it required a third party, we ended up way over budget and schedule. While Odoo advertises that it works with many systems, these third-party integrations often don't work out of the box and require extensive coding to set up. Furthermore, these "apps" can frequently break or lose integration.
Read full review
Vtiger
vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
Read full review
Pros
Odoo
  • Ignore requests for support
  • continue to collect money from users through micro-charges; apps, supports, etc.
  • Offer no support when they do finally respond, saying that it's the app developer's duty.
  • Creates a system that forces people that are good with software systems to pay for support
Read full review
Vtiger
  • User-friendly interface.
  • Reliable tracking system and alerts to maintain overall control of the proceses.
  • Meets all the needs of the average company.
Read full review
Cons
Odoo
  • We had to work with an implementation team to customize Odoo into something that could truly work for us.
  • I would like to be able to run some reports in an easier way.
  • We did have to implement the use of an iOT box as well for something like printing barcode stickers.
Read full review
Vtiger
  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Read full review
Usability
Odoo
Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
Read full review
Vtiger
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
Read full review
Support Rating
Odoo
Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
Read full review
Vtiger
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Read full review
Alternatives Considered
Odoo
It is simple to use and the features in Odoo are more advanced compared to zoho. The cost of Odoo is also very less comparatively with other competitors that are available in market. Accessing the in depth reports is very easy with Odoo and a person with low executive level can easily check his performance with Odoo and the security features is very powerful
Read full review
Vtiger
VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
Read full review
Return on Investment
Odoo
  • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
  • Newest versions have better built in functionality.
  • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
Read full review
Vtiger
  • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
  • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
  • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
Read full review
ScreenShots

Odoo Screenshots

Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

Vtiger Screenshots

Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger