TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

    $31.10

    per month per user

    WooCommerce

    Score8.5 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    Pricing
    OdooWooCommerce
    Editions & Modules
    Standard
    $31.10
    per month per user
    Custom
    $46.70
    per month per user
    Woo Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    OdooWooCommerce
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee-$49,321,250 per app/ per user/ per monthNo setup fee
    Additional DetailsA discount is offered for new users for the first 12 months of use for the initial users purchased. ($24.90 instead of $31.10 for Standard)WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.
    More Pricing Information
    Community Pulse
    OdooWooCommerce
    Considered Both Products
    Odoo
    No answer on this topic
    Automattic
    Chose WooCommerce
    Initially due to budget i have selected the woo commerce but the they dont have customisation as we are need when our customer base is increasing thats why i shifted to big platform like Shopify that give us alot of customisation but it comes with a price...but woo commerce is …
    Incentivized
    Key User Insights
    Would buy again
    47%
    Would buy again
    7 Answers
    96%
    Would buy again
    43 Answers
    Delivers good value for the price
    50%
    Delivers good value for the price
    6 Answers
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    53%
    Happy with the feature set
    8 Answers
    89%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    4 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    31%
    Implementation went as expected
    4 Answers
    88%
    Implementation went as expected
    36 Answers
    Features
    OdooWooCommerce
    Payroll Management
    Comparison of Payroll Management features of Odoo and WooCommerce
    Feature
    Odoo
    5.7
    10 Ratings
    28% below category average
    WooCommerce
    -
    Ratings
    Pay calculation8.79 Ratings00 Ratings
    Benefit plan administration8.78 Ratings00 Ratings
    Direct deposit files9.29 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo and WooCommerce
    Feature
    Odoo
    8.4
    13 Ratings
    10% above category average
    WooCommerce
    -
    Ratings
    API for custom integration8.511 Ratings00 Ratings
    Plug-ins8.313 Ratings00 Ratings
    Security
    Comparison of Security features of Odoo and WooCommerce
    Feature
    Odoo
    8.9
    14 Ratings
    5% above category average
    WooCommerce
    -
    Ratings
    Single sign-on capability9.510 Ratings00 Ratings
    Role-based user permissions8.214 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Odoo and WooCommerce
    Feature
    Odoo
    7.1
    16 Ratings
    6% below category average
    WooCommerce
    -
    Ratings
    Dashboards6.516 Ratings00 Ratings
    Standard reports6.916 Ratings00 Ratings
    Custom reports7.816 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Odoo and WooCommerce
    Feature
    Odoo
    5.2
    13 Ratings
    39% below category average
    WooCommerce
    -
    Ratings
    Accounts payable7.613 Ratings00 Ratings
    Accounts receivable7.613 Ratings00 Ratings
    Global Financial Support7.112 Ratings00 Ratings
    Primary and Secondary Ledgers7.212 Ratings00 Ratings
    Journals and Reconciliations7.113 Ratings00 Ratings
    Configurable Accounting8.013 Ratings00 Ratings
    Standardized Processes7.012 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Odoo and WooCommerce
    Feature
    Odoo
    6.7
    18 Ratings
    17% below category average
    WooCommerce
    -
    Ratings
    Inventory tracking8.218 Ratings00 Ratings
    Automatic reordering8.816 Ratings00 Ratings
    Location management8.915 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Odoo and WooCommerce
    Feature
    Odoo
    6.3
    16 Ratings
    23% below category average
    WooCommerce
    -
    Ratings
    Pricing8.816 Ratings00 Ratings
    Order entry8.516 Ratings00 Ratings
    Credit card processing7.313 Ratings00 Ratings
    Cost of goods sold8.614 Ratings00 Ratings
    Order Orchestration8.512 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Odoo and WooCommerce
    Feature
    Odoo
    3.3
    12 Ratings
    78% below category average
    WooCommerce
    -
    Ratings
    Billing Management7.912 Ratings00 Ratings
    Cash and Asset Management7.311 Ratings00 Ratings
    Travel & Expense Management6.911 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.510 Ratings00 Ratings
    Period Close8.110 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Odoo and WooCommerce
    Feature
    Odoo
    1.0
    6 Ratings
    153% below category average
    WooCommerce
    -
    Ratings
    Budgeting and Forecasting1.06 Ratings00 Ratings
    Project Costing1.05 Ratings00 Ratings
    Cost Capture1.05 Ratings00 Ratings
    Capital Project Management1.05 Ratings00 Ratings
    Customer Contract Compliance1.05 Ratings00 Ratings
    Project Revenue Recognition1.05 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Odoo and WooCommerce
    Feature
    Odoo
    3.3
    8 Ratings
    73% below category average
    WooCommerce
    -
    Ratings
    Project Planning and Scheduling9.98 Ratings00 Ratings
    Task Insight for Project Managers9.97 Ratings00 Ratings
    Project Mobile Functionality9.87 Ratings00 Ratings
    Definable Resource Pools8.97 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Odoo and WooCommerce
    Feature
    Odoo
    3.2
    8 Ratings
    80% below category average
    WooCommerce
    -
    Ratings
    Award Lifecycle Management10.07 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Odoo and WooCommerce
    Feature
    Odoo
    7.8
    11 Ratings
    9% above category average
    WooCommerce
    -
    Ratings
    Bids Analyzed and Compared8.77 Ratings00 Ratings
    Contract Authoring6.77 Ratings00 Ratings
    Contract Repository7.67 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.510 Ratings00 Ratings
    Supplier Management8.08 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Odoo and WooCommerce
    Feature
    Odoo
    9.8
    5 Ratings
    37% above category average
    WooCommerce
    -
    Ratings
    Risk Repository10.02 Ratings00 Ratings
    Control Management10.05 Ratings00 Ratings
    Control Efficiency Assessments10.04 Ratings00 Ratings
    Issue Detection10.03 Ratings00 Ratings
    Remediation and Certification10.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Odoo and WooCommerce
    Feature
    Odoo
    6.8
    7 Ratings
    3% below category average
    WooCommerce
    -
    Ratings
    Transportation Planning and Optimization9.05 Ratings00 Ratings
    Transportation Execution Management10.05 Ratings00 Ratings
    Trade and Customs Management9.44 Ratings00 Ratings
    Fulfillment Management8.96 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Odoo and WooCommerce
    Feature
    Odoo
    8.0
    9 Ratings
    7% above category average
    WooCommerce
    -
    Ratings
    Production Process Design6.36 Ratings00 Ratings
    Production Management6.17 Ratings00 Ratings
    Configuration Management8.46 Ratings00 Ratings
    Work Execution8.67 Ratings00 Ratings
    Manufacturing Costs8.67 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Odoo and WooCommerce
    Feature
    Odoo
    8.7
    11 Ratings
    17% above category average
    WooCommerce
    -
    Ratings
    Forecasting8.711 Ratings00 Ratings
    Inventory Planning8.811 Ratings00 Ratings
    Performance Monitoring7.910 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Odoo and WooCommerce
    Feature
    Odoo
    8.9
    6 Ratings
    19% above category average
    WooCommerce
    -
    Ratings
    Proposal Management10.06 Ratings00 Ratings
    Product Master Data Management9.96 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Odoo and WooCommerce
    Feature
    Odoo
    -
    Ratings
    WooCommerce
    8.0
    96 Ratings
    2% above category average
    Product catalog & listings00 Ratings8.095 Ratings
    Product management00 Ratings8.096 Ratings
    Bulk product upload00 Ratings7.178 Ratings
    Branding00 Ratings7.383 Ratings
    Mobile storefront00 Ratings9.388 Ratings
    Product variations00 Ratings8.088 Ratings
    Website integration00 Ratings9.596 Ratings
    Visual customization00 Ratings7.392 Ratings
    CMS00 Ratings7.974 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Odoo and WooCommerce
    Feature
    Odoo
    -
    Ratings
    WooCommerce
    6.1
    91 Ratings
    23% below category average
    Abandoned cart recovery00 Ratings5.359 Ratings
    Checkout user experience00 Ratings6.991 Ratings
    Online Payment System
    Comparison of Online Payment System features of Odoo and WooCommerce
    Feature
    Odoo
    -
    Ratings
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    eCommerce security00 Ratings8.585 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Odoo and WooCommerce
    Feature
    Odoo
    -
    Ratings
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    Promotions & discounts00 Ratings7.591 Ratings
    Personalized recommendations00 Ratings5.374 Ratings
    SEO00 Ratings6.583 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Odoo and WooCommerce
    Feature
    Odoo
    -
    Ratings
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    Multi-site management00 Ratings6.747 Ratings
    Order processing00 Ratings8.491 Ratings
    Inventory management00 Ratings8.290 Ratings
    Shipping00 Ratings8.584 Ratings
    Custom functionality00 Ratings7.786 Ratings
    Best Alternatives
    OdooWooCommerce
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OdooWooCommerce
    Likelihood to Recommend
    7.5
    (22 ratings)
    8.9
    (95 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    7.0
    (4 ratings)
    Usability
    8.6
    (14 ratings)
    8.1
    (12 ratings)
    Support Rating
    1.0
    (6 ratings)
    5.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    OdooWooCommerce
    Likelihood to Recommend
    Odoo
    It is well suited for inventory tracking, shipping and sales work flows. While some customization is needed to make it functional, if done correctly Odoo can serves as a powerful one stop shop for all of a businesses needs. The ease of customization for email templates, both for sales communications and marketing outreach leaves something to be desired. Perhaps our team hasn't explored this fully enough. I have personally found it intimidating in trying to construct a news letter using the email marketing module
    Incentivized
    Read full review
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Pros
    Odoo
    • The creation of products is extremely simple, I like that it does not complicate you to put a lot of detail, of course if you want to put more detailed information later it allows you to do it without problems
    • The fact that I can manage my inventory of my warehouse is very convenient, I only generate my stock report of the products we have in stock and taking inventory is easier
    • The management of opportunities in the CRM is also great, because the guys from the sales department generate their opportunity, place what their client is requiring and we, the logisticians, can automatically generate the quote for what they are requesting, and from there they can only download their quote and send it to their clients.
    Incentivized
    Read full review
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Cons
    Odoo
    • Customer service is nonexistent. You will need a 3rd party to assist you.
    • The system has an open app for integrating with other programs. These are developed by third parties and can be hit or miss in functionality.
    • The system offers great flexibility; however, it is too much and requires coding. For example, changing a Sales order PDF requires coding to modify the document.
    • Initial implementation is clunky and seems to require a 3rd party just for setup.
    Incentivized
    Read full review
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Likelihood to Renew
    Odoo
    No answers on this topic
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Usability
    Odoo
    Once you complete the training with Odoo, you have a great grasp of how the system works, and most every feature is intuitive- There is rarely a task within Odoo that I get frustrated trying to figure out- I can typically look through the system and find what I need to do, and if I ever do need support, the Odoo Support team is excellent
    Incentivized
    Read full review
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Support Rating
    Odoo
    Easy - there is NO SUPPORT (like in ABSOLUTELY NOTHING!!!!!!!). Even for legally mandatory requirements where the system MUST work, they will gladly take a month to get back to you with a NON-answer. We couldn't even get our bank statements correctly into Odoo for 2 months - leading to no reconciliation and the company accounts were a mess (still are!!) as a result - Completely irresponsible. Have not EVEN had an apology from Odoo - they couldn't care less !!
    Read full review
    Automattic
    not muh support
    Read full review
    Alternatives Considered
    Odoo
    We decided to go with Odoo over Netsuite due to a few factors. Price was a big reason why, Netsuite is the most expensive ERP we vetted. I also did not have a great experience with Netsuite at my last job. I was on the roll out team and it did not work as promised for POS, inventory managing or reporting, it crashed constantly in the middle of using it. Just over all very poor. Considering it is owned by Oracle and the most expensive, you would think it would be able to function on some sort of base level. That company ended up terminating their contract with Netsuite early and going with a different company.
    We don't have crashing or error issues. I can complete receives, cycle counts etc and all of my information saves. Visually, Odoo is more satisfying also.
    Incentivized
    Read full review
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Return on Investment
    Odoo
    • In older versions, it was super expensive to make it even work. You had to hire third-party developers all the time.
    • Newest versions have better built in functionality.
    • Cost is pretty high. Odoo plus developers to support it could bankrupt a small business.
    Incentivized
    Read full review
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    ScreenShots

    Odoo Screenshots

    Screenshot of Odoo HomeScreenshot of Odoo ProjectScreenshot of Odoo Website GeneralScreenshot of Odoo POSScreenshot of Odoo AccountingScreenshot of Odoo Inventory

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.