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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ON24

    Score7.5 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A

    TripIt

    Score8.7 out of 10
    N/ATripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
    Pricing
    ON24TripIt
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ON24TripIt
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    ON24TripIt
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ON24 and TripIt
    Feature
    ON24
    9.7
    1 Ratings
    12% above category average
    TripIt
    -
    Ratings
    Responsive Design for Web Access10.01 Ratings00 Ratings
    Mobile Application9.01 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ON24 and TripIt
    Feature
    ON24
    8.3
    413 Ratings
    1% below category average
    TripIt
    -
    Ratings
    Calendar integration8.1356 Ratings00 Ratings
    Meeting initiation10.04 Ratings00 Ratings
    Integrates with social media10.03 Ratings00 Ratings
    Record meetings / events7.1395 Ratings00 Ratings
    Slideshows7.2392 Ratings00 Ratings
    Event registration7.4389 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ON24 and TripIt
    Feature
    ON24
    8.3
    416 Ratings
    1% below category average
    TripIt
    -
    Ratings
    Live chat10.04 Ratings00 Ratings
    Audience polling6.8377 Ratings00 Ratings
    Q&A8.1413 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ON24 and TripIt
    Feature
    ON24
    9.0
    384 Ratings
    5% above category average
    TripIt
    -
    Ratings
    User authentication10.03 Ratings00 Ratings
    Participant roles & permissions8.9374 Ratings00 Ratings
    Confidential attendee list8.0357 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ON24 and TripIt
    Feature
    ON24
    8.0
    390 Ratings
    6% below category average
    TripIt
    -
    Ratings
    Branding options8.5382 Ratings00 Ratings
    Integration to Marketing Automation7.9335 Ratings00 Ratings
    Attendee list export7.638 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of ON24 and TripIt
    Feature
    ON24
    8.8
    42 Ratings
    9% above category average
    TripIt
    -
    Ratings
    Registration, RSVP, and ticketing10.01 Ratings00 Ratings
    Email marketing6.538 Ratings00 Ratings
    Livestreaming10.01 Ratings00 Ratings
    Audience engagement8.042 Ratings00 Ratings
    Event recording10.01 Ratings00 Ratings
    Virtual booths10.01 Ratings00 Ratings
    Networking9.01 Ratings00 Ratings
    Event analytics7.242 Ratings00 Ratings
    Travel Management
    Comparison of Travel Management features of ON24 and TripIt
    Feature
    ON24
    -
    Ratings
    TripIt
    7.6
    1 Ratings
    32% above category average
    Customizable Approval Workflows00 Ratings7.01 Ratings
    Extensive Inventory00 Ratings8.01 Ratings
    Readily Available Support00 Ratings7.01 Ratings
    Easy Travel Booking00 Ratings7.01 Ratings
    Mobile Travel Application00 Ratings9.01 Ratings
    Centralized Itinerary Management00 Ratings10.01 Ratings
    Collaborative Booking00 Ratings6.01 Ratings
    Reuses Traveler Information00 Ratings5.01 Ratings
    User-friendly Interface00 Ratings9.01 Ratings
    Travel Alerts00 Ratings8.01 Ratings
    Best Alternatives
    ON24TripIt
    Small Businesses
    Whova
    Score9.6 out of 10
    Airbnb for Work
    Score8.5 out of 10
    Medium-sized Companies
    Splash
    Score7.7 out of 10
    Lola.com
    Score8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.9 out of 10
    Egencia
    Score5.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ON24TripIt
    Likelihood to Recommend
    6.8
    (461 ratings)
    8.0
    (14 ratings)
    Likelihood to Renew
    9.9
    (44 ratings)
    9.0
    (2 ratings)
    Usability
    9.0
    (28 ratings)
    8.0
    (2 ratings)
    Availability
    9.0
    (210 ratings)
    10.0
    (1 ratings)
    Performance
    7.7
    (8 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.9
    (33 ratings)
    9.0
    (5 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    3.7
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.5
    (12 ratings)
    10.0
    (1 ratings)
    Configurability
    8.0
    (6 ratings)
    10.0
    (1 ratings)
    Ease of integration
    7.7
    (5 ratings)
    10.0
    (1 ratings)
    Product Scalability
    6.4
    (231 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    7.7
    (7 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ON24TripIt
    Likelihood to Recommend
    Cvent
    I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
    Incentivized
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    SAP Concur
    TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
    Incentivized
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    Pros
    Cvent
    • Registration pages are easy to build and look clean
    • Console (audience view) offers many tools to use for presentations and to engage the audience
    • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
    • Support team and responsive and helpful
    Incentivized
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    SAP Concur
    • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
    • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
    • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
    Incentivized
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    Cons
    Cvent
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
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    SAP Concur
    • Some addresses sometimes do not load (But this is becoming rare these days)
    • Add some color to the icons (again minor improvement)
    • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
    Incentivized
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    Likelihood to Renew
    Cvent
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
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    SAP Concur
    I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
    Incentivized
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    Usability
    Cvent
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
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    SAP Concur
    For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
    Incentivized
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    Reliability and Availability
    Cvent
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
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    SAP Concur
    Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
    Incentivized
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    Performance
    Cvent
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
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    SAP Concur
    pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
    Incentivized
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    Support Rating
    Cvent
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
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    SAP Concur
    I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
    Incentivized
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    In-Person Training
    Cvent
    Great communication and clarity
    Read full review
    SAP Concur
    No answers on this topic
    Online Training
    Cvent
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
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    SAP Concur
    No answers on this topic
    Implementation Rating
    Cvent
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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    SAP Concur
    Set up clear workflows & processes for the masses! No problems with software, only end users...haha
    Incentivized
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    Alternatives Considered
    Cvent
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
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    SAP Concur
    TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
    Incentivized
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    Scalability
    Cvent
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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    SAP Concur
    Tripit is working great for everyone, each department meeting both company and individual needs.
    Incentivized
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    Return on Investment
    Cvent
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
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    SAP Concur
    • It makes it easy to see if your are missing a hotel stay.
    • It makes it easy to see if you are missing a flight.
    • It makes it easy to send reservations to someone's email and have it added to their TripIt.
    Incentivized
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    ScreenShots

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.