What users are saying about

OneSpan Sign Formerly eSignLive vs PandaDoc

OneSpan Sign
37 Ratings
PandaDoc
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Top Rated
347 Ratings

OneSpan Sign

37 Ratings
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Score 9 out of 100

Based on 37 reviews and ratings

PandaDoc

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Top Rated
347 Ratings
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Score 8.8 out of 100

Based on 347 reviews and ratings

Attribute Ratings

  • OneSpan Sign is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

9.1

OneSpan Sign

91%
34 Ratings
9.0

PandaDoc

90%
214 Ratings

Likelihood to Renew

8.5

OneSpan Sign

85%
7 Ratings
7.9

PandaDoc

79%
17 Ratings

Usability

9.1

OneSpan Sign

91%
1 Rating
8.4

PandaDoc

84%
21 Ratings

Availability

OneSpan Sign

N/A
0 Ratings
9.1

PandaDoc

91%
5 Ratings

Performance

OneSpan Sign

N/A
0 Ratings
7.2

PandaDoc

72%
20 Ratings

Support Rating

7.9

OneSpan Sign

79%
6 Ratings
7.6

PandaDoc

76%
23 Ratings

Online Training

9.1

OneSpan Sign

91%
1 Rating

PandaDoc

N/A
0 Ratings

Implementation Rating

OneSpan Sign

N/A
0 Ratings
6.4

PandaDoc

64%
6 Ratings

Product Scalability

OneSpan Sign

N/A
0 Ratings
8.7

PandaDoc

87%
4 Ratings

Likelihood to Recommend

OneSpan Sign

It is an absolute necessity for a large global organization, as there are a lot of documents, invoices, and contracts traveling from one location to another in order to get signed. This entails undue delay, courier expenses, and wastes a lot of paper as well. Also, with clients spanning across the globe, it becomes imperative, as we have seen unfortunate delays affecting productivity happening due to the delay in signature formalities not being completed on time.

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Yamini Pandey | TrustRadius Reviewer
Yamini Pandey
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PandaDoc

I think PandaDoc is suitable for companies that sell digital services and need to create documents that do not an only quote but also include useful information for the prospect. PandaDoc is not suitable for selling services with a high level of customization where each quote requires researching the prospect's needs thoroughly.

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Nabor Garrido Valle | TrustRadius Reviewer
Nabor Garrido Valle
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Pros

OneSpan Sign

  • Customize the product as per our brand guidelines so that it integrates seamlessly with all our existing systems
  • Customer support is really efficient and well informed
  • It provides complete audit trails embedded within the document which helps us track if the document has gotten corrupted during the workflow

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Tapan Jain | TrustRadius Reviewer
Tapan Jain
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PandaDoc

  • Complete or modified access to the platform which reduces contract errors.
  • Incentivize accuracy and empowers team members to help during spikes.
  • Overcome obstacles by valid modification of contract.
  • Reduces number of stalled or failed deals and increases CSI
  • Provides accurate take of the tape for sales review post completion

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Jeff Keeney | TrustRadius Reviewer
Jeff Keeney
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Cons

OneSpan Sign

  • One area, usage reports can be improved, where customers can compare and audit easily
  • eSign went through different acquisitions from Silanis, Vasco, and now OneSpan which makes it difficult to reference in our internal documentation
  • Some technical offerings to allow simple integration with different systems

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Khalid Jabr | TrustRadius Reviewer
Khalid Jabr
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PandaDoc

  • Analytics: some of the analytics are only available at the document level, i.e., which page someone looked at. I wish it was easier to see analytics on page views across documents
  • User experience: not fully intuitive - as someone who has trained many people to use, it does require some initial learning curve
  • Formatting: some of the numbering and lettering, especially subclauses in contracts, can be tricky or nonexistent

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Aviva Rosman | TrustRadius Reviewer
Aviva Rosman
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Pricing Details

OneSpan Sign

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$240 per year per user

OneSpan Sign Editions & Modules

On-premise Edition
EnterpriseCall for Pricing
  1. none
SaaS Edition
Free Trial$01
Professionnal$202
EnterpriseCall for pricing3
  1. Free for 30 Days
  2. Per User per Month
  3. Contract
Modules
Print DriverFree
  1. none
Additional Pricing Details
—

PandaDoc

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$0

PandaDoc Editions & Modules

Edition
Free eSignFree
Essentials$192
Business$492
EnterpriseContact sales team
  1. none
  2. per user/per month
  3. none
Additional Pricing Details
PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents, eSignatures, and users. Start your evaluation with a free 14-day trial. Talk to our sales team to find the best pricing solution for you and your team.

Likelihood to Renew

OneSpan Sign

OneSpan Sign 8.5
Based on 7 answers
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.

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Anonymous | TrustRadius Reviewer
Verified User
View all 7 answers on this topic

PandaDoc

PandaDoc 7.9
Based on 17 answers
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new

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Anonymous | TrustRadius Reviewer
Verified User
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Usability

OneSpan Sign

OneSpan Sign 9.1
Based on 1 answer
No answer on this topic is available.

PandaDoc

PandaDoc 8.4
Based on 21 answers
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system.The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously.Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.

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Carl Thaisen | TrustRadius Reviewer
Carl Thaisen
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Reliability and Availability

OneSpan Sign

No score
No answers yet
No answers on this topic

PandaDoc

PandaDoc 9.1
Based on 5 answers
We haven't had any real issues regarding downtime as of yet.

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Anonymous | TrustRadius Reviewer
Verified User
View all 5 answers on this topic

Performance

OneSpan Sign

No score
No answers yet
No answers on this topic

PandaDoc

PandaDoc 7.2
Based on 20 answers
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

OneSpan Sign

OneSpan Sign 7.9
Based on 6 answers
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.

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Yamini Pandey | TrustRadius Reviewer
Yamini Pandey
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PandaDoc

PandaDoc 7.6
Based on 23 answers
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.

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Melissa Veinotte | TrustRadius Reviewer
Melissa Veinotte
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Implementation Rating

OneSpan Sign

No score
No answers yet
No answers on this topic

PandaDoc

PandaDoc 6.4
Based on 6 answers
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.

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Linda Stefani | TrustRadius Reviewer
Linda Stefani
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Alternatives Considered

OneSpan Sign

DocuSign was probably one of the alternatives but to be honest we just did not evaluate alternatives at all. We were simply happy to integrate easily with an approved (by our financial institution) eSign product. We just moved from the POC to a "That's a go" decision given the fact the "price per volume" was reasonable.

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Andre Masson | TrustRadius Reviewer
Andre Masson
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PandaDoc

DocuSign and SignNow have a feature that allows you to create a signing link that you can send in an email or post on a website (like an intranet). When there are roles set up within a document, PandaDoc only allows you to complete the information from the interface and enter recipients/assign roles with you as the sender. SignNow has all of the same features as PandaDoc but looks less pretty and isn't mobile-friendly. DocuSign has a more intuitive interface and all of the same features as PandaDoc, making it a more valuable tool for our HR needs.

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Anonymous | TrustRadius Reviewer
Verified User
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Scalability

OneSpan Sign

No score
No answers yet
No answers on this topic

PandaDoc

PandaDoc 8.7
Based on 4 answers
It's scalable

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Anonymous | TrustRadius Reviewer
Verified User
View all 4 answers on this topic

Return on Investment

OneSpan Sign

  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.

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Hamza Syed | TrustRadius Reviewer
Hamza Syed
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PandaDoc

  • PandaDoc has significantly improved our close rate. Before we would lose clients because the signature process wasn't clean enough.
  • As the Senior Account Manager, I have saved hours and hours troubleshooting the contract signature process since using PandaDoc.
  • TwentyThree.Five's customer experience has improved significantly due to the ease of PandaDoc's use.

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Gage Milligan | TrustRadius Reviewer
Gage Milligan
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Screenshots

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