Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OneSpan Sign
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
OneSpan Sign (formerly eSignLive) is an e-signature solution for secure document signing processes that enables organizations to digitize business processes and eliminate costly paper and inconvenient “wet” signatures.
$240
per year per user
PandaDoc
Score 8.9 out of 10
N/A
PandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.
$19
per user/per month
Pricing
OneSpan SignPandaDoc
Editions & Modules
Free Trial
$0
Free for 30 Days
Professionnal
$20
Per User per Month
Enterprise
Call for Pricing
Enterprise
Call for pricing
Contract
Essentials
$19
per user/per month
Business
$49
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
OneSpan SignPandaDoc
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation starting at $19 per month per user. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial.
More Pricing Information
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OneSpan SignPandaDoc
Small Businesses
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Box
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Score 8.5 out of 10
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OneSpan SignPandaDoc
Likelihood to Recommend
8.7
(37 ratings)
8.9
(270 ratings)
Likelihood to Renew
8.0
(8 ratings)
9.1
(18 ratings)
Usability
9.1
(1 ratings)
8.0
(23 ratings)
Availability
-
(0 ratings)
9.1
(4 ratings)
Performance
-
(0 ratings)
9.6
(21 ratings)
Support Rating
7.9
(3 ratings)
5.2
(23 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
6.3
(4 ratings)
Configurability
-
(0 ratings)
2.8
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(20 ratings)
Product Scalability
-
(0 ratings)
8.6
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.9
(20 ratings)
Vendor pre-sale
-
(0 ratings)
6.7
(4 ratings)
User Testimonials
OneSpan SignPandaDoc
Likelihood to Recommend
OneSpan
OneSpan Sign is suited to many professional business situations. It is well used by the legal, security and compliance teams as well as many people within the financial functions. A lot of businesses have become very agile, and require a paperless environment to working. There are some companies and businesses who would prefer paper documents to be signed, which would not work as well as the paperless versions. I would use it in many different scenarios where I would prefer to have a paperless transaction
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PandaDoc
PandaDoc is well suited for companies that send proposals and terms and conditions to customers for collection of digital signatures. It really helps that you can templatize your documents and have collaborators help you finish the document for you. The dashboard is also a game changer as it gives you one place to view all your active documents and the status of them. You can even use this to collect payments as it integrates with software like QBO.
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Pros
OneSpan
  • One can set up a workflow in which one can specify the order in which signatures have to be done.
  • Customer service is great and always ready to go the extra mile.
  • Pricing is very transparent, and there are no hidden charges.
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PandaDoc
  • Complex quoting.
  • API integration for cross platform communication and automation.
  • Easy signing experience.
  • Easy user interface.
  • Excellent engagement and willing to partner with clients.
  • Fantastic training resources (1:1 sessions, webinars, micro-videos, on-demand, articles).
  • Beautiful proposal designs.
  • Integrations - HR, CRM, Payments, CRMs. (Salesforce, HubSpot, Pipedrive, Zendesk, Greenhouse, Lever, etc).
  • Online Notary.
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Cons
OneSpan
  • Search capabilities can be improved by a great extent. We still can't search documents by name of the signatory
  • Pricing seems a bit high when compared with other players in the market
  • Data importing and exporting capabilities can be improved drastically
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PandaDoc
  • The table builder could be a little more robust.
  • It can be difficult to figure out which token to use so it can grab the info from Hubspot
  • It could offer better integration with meeting tools so you can go over proposals with clients.
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Likelihood to Renew
OneSpan
I don't see any reasons to change as their solution covers all my need for now. I could make even more integrations but that might be something that I will do down the road. I'm used to working with the interface and my data is all there as well.
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PandaDoc
The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
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Usability
OneSpan
No answers on this topic
PandaDoc
Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
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Reliability and Availability
OneSpan
No answers on this topic
PandaDoc
We haven't had any real issues regarding downtime as of yet.
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Performance
OneSpan
No answers on this topic
PandaDoc
The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
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Support Rating
OneSpan
The product is so well designed and built that we rarely need to reach out to customer service. But we have reached out to them in case of downtime, and we have always gotten a satisfactory response. We never had to follow up, as customer service executives were very responsible.
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PandaDoc
Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
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Implementation Rating
OneSpan
No answers on this topic
PandaDoc
Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
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Alternatives Considered
OneSpan
My experience with OneSpan in the customer service has been very positive. However, since my experience with OneSpan is much more recent, most of my technical experience with OneSpan includes technical areas that were not available in other products at the time I was working with other products.
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PandaDoc
PandaDoc offers a free version with basic features and several tiered pricing options. The pricing is generally considered to be competitive and offers good value for the range of features provided. we often find PandaDoc intuitive and user-friendly. Its interface is designed to facilitate easy document creation and management, even for users who aren't particularly tech-savvy. PandaDoc is known for its robust document management capabilities. It offers a wide range of features such as document creation, a rich content library, customizable templates, and a user-friendly interface for creating interactive and engaging documents. It also includes CRM integrations, automated workflows, and analytics.
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Scalability
OneSpan
No answers on this topic
PandaDoc
It's scalable
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Return on Investment
OneSpan
  • It has done what we got it for. It has made it much easier for our advisers to do business with clients in remote areas.
  • It has significantly reduced the time that it used to take to open a new account.
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PandaDoc
  • Time saved creating documents. Not copying that answer. I've said that several times in this review already
  • IDK about increasing close rate, but customers certainly aren't afraid to click on a PandaDoc link or attachment
  • Only miniscule, miniscule negative is that it isn't always instant
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ScreenShots

OneSpan Sign Screenshots

Screenshot of User initiates the e-signature process by clicking 'New Transaction'.Screenshot of The user adds the necessary documents and signers to the transaction. Additional options like signer authentication & identification, in-person signing, reminders & notifications, and more are available in OneSpan Sign.Screenshot of Add signature blocks to desired locations on your document for your recipients to sign. Simply drag-and-drop the signature blocks into the document. Click the ‘Send to Sign’ button to route your document for signing.Screenshot of The signer can click-to-sign to complete the signing of the account opening application.Screenshot of The signing process is intuitive and easy for your signers. OneSpan Sign offers an optimized signing experience so your signers can sign anywhere, anytime, and across multiple devices.

PandaDoc Screenshots

Screenshot of Custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of Automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of Reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of Centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of Document analytics displays what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.