What users are saying about
7 Ratings
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Top Rated
365 Ratings
7 Ratings
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Score 9.4 out of 100

Wrike

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Top Rated
365 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Opal

I honestly cannot recommend this tool enough. Opal is such a valuable tool for brand content creators and there is nothing like it available. If you're serious about content marketing and have a need to find ways to collaborate, plan and provide more visibility among teams, then Opal really is the only way to go. One more thing that's not being mentioned: The tool is simply amazing but it's only as amazing is the team behind the tool. Their customer support and willingness to quickly be in touch when needed is a key feature within itself. Seriously, such a good team of people.
Kenji Onozawa | TrustRadius Reviewer

Wrike

Wrike is a great fit for teams who need significant reporting capabilities, strong collaboration tools, and the ability to create dynamic project templates. It might be overkill for small teams who don't need as much cross-team visibility, who prefer in-person or chat-based project collaboration, or whose work doesn't require repeatability of project templates.
Rand Habegger | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Opal
7.9
Wrike
8.0
Task Management
Opal
9.1
Wrike
8.9
Gantt Charts
Opal
9.1
Wrike
7.8
Scheduling
Opal
9.1
Wrike
8.7
Workflow Automation
Opal
9.1
Wrike
8.2
Mobile Access
Opal
1.0
Wrike
7.7
Search
Opal
9.1
Wrike
Visual planning tools
Opal
9.1
Wrike
Resource Management
Opal
Wrike
7.9
Team Collaboration
Opal
Wrike
9.1
Support for Agile Methodology
Opal
Wrike
7.8
Support for Waterfall Methodology
Opal
Wrike
8.0
Document Management
Opal
Wrike
7.4
Email integration
Opal
Wrike
7.7
Timesheet Tracking
Opal
Wrike
7.9
Change request and Case Management
Opal
Wrike
7.8
Budget and Expense Management
Opal
Wrike
7.2

Communication

Opal
6.1
Wrike
Chat
Opal
4.5
Wrike
Notifications
Opal
9.1
Wrike
Discussions
Opal
4.5
Wrike

File Sharing & Management

Opal
9.1
Wrike
Versioning
Opal
9.1
Wrike
Video files
Opal
9.1
Wrike
Audio files
Opal
9.1
Wrike
Document collaboration
Opal
9.1
Wrike
Access control
Opal
9.1
Wrike

Professional Services Automation

Opal
Wrike
7.8
Quotes/estimates
Opal
Wrike
8.2
Invoicing
Opal
Wrike
7.3
Project & financial reporting
Opal
Wrike
8.2
Integration with accounting software
Opal
Wrike
7.6

Pros

Opal

  • Content planning: you can look at one asset and see how it is being used across multiple channels by multiple teams.
  • Content collaboration: it is really easy to see what other people and teams are contributing to an asset, or how they are using it. We can also duplicate content that was created by another team to use as a starting point in our own content collaboration.
  • High level/big picture overview: Opal allows us to see content that is being created, planned and scheduled very easily; it goes beyond social content (which we can also see in Sprinklr) to show us content created across multiple channels.
Kelly Rigotti | TrustRadius Reviewer

Wrike

  • Their interface is intuitive and easy to use. It's clean, and I really like both their mobile app (iPhone) and their desktop app (Mac).
  • Customizing workflows and approval processes is relatively easy, and adding to multiple projects with multiple assignees and watchers is excellent.
  • The organization is excellent and intuitive. Search functionality is pretty great. Both make it super easy to find what you're looking for... new, old, completed, etc.
  • Really like the different views - Konbon, list view, etc. If you're used to Trello, Basecamp, Asana, etc... there's a view that's pretty comfortable to you.
Ian Nate | TrustRadius Reviewer

Cons

Opal

  • No publishing capabilities, for the most part.
  • No analytics tie-ins.
  • Rather pricey.
  • Requires someone to really manage the structure in order to keep the tool organized and use it effectively. When this is done right, though, it's worthwhile.
Anonymous | TrustRadius Reviewer

Wrike

  • Minor - assigning a default user. Each time I add a task now I have to assign a user. With me as the primary user, I would love to be able to set myself as a default. I've read some discussion on this and it can be done if you add the task under "My Work." When I'm adding multiple tasks, that extra step seems counterproductive.
Valerie A. Williams | TrustRadius Reviewer

Likelihood to Renew

Opal

Opal 10.0
Based on 1 answer
No answer on this topic is available.

Wrike

Wrike 10.0
Based on 33 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

Opal

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 9 answers
Wrike provides a great deal of flexibility that allows you to structure it to best serve your needs. The interface is well designed so that features are convenient to use. Some features are limited to the Enterprise license which is more expensive which stops me from providing a 10 rating.
John Hansknecht | TrustRadius Reviewer

Reliability and Availability

Opal

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 8 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Support Rating

Opal

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.1
Based on 47 answers
Our broader team loves the platform, and our account manager has been very responsive in assisting us with questions on how to best leverage the solution. We are currently in the process of bringing on point-collaborators from other departments to test out potential for a multi-department rollout. While our technical teams leverage Jira there is an opening for the non-technical teams to leverage Wrike for stronger and faster project collaboration
Kenn Amy | TrustRadius Reviewer

Online Training

Opal

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Opal

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.5
Based on 6 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf | TrustRadius Reviewer

Alternatives Considered

Opal

You get for what you paid for. Opal has more features
Teena Thach | TrustRadius Reviewer

Wrike

Wrike feels a lot like a more powerful Asana. And Workfront - well - we had a lot of issues with that system. It may have just been too big for our needs, but Wrike felt just right for an organization of our size with our needs.
Annie Grunwell | TrustRadius Reviewer

Return on Investment

Opal

  • Opal allows for more discipline in marketing as teams are better aligned on messaging and big moments.
  • Opal cuts down on communication breakdowns and mistakes, which in the end leads to more happy customers.
  • I think Opal provides the team with more confidence as everyone is on the same page. With everything in one place rather than communications being lost in emails, etc., everyone is more efficient and can work knowing that there is one source of truth.
Kenji Onozawa | TrustRadius Reviewer

Wrike

  • General organization! We have everything in one place and less falls through the cracks.
  • We are less likely to lose clients because we do our work more efficiently and can fully communicate what we've done for them.
  • We are more of a team because we're all on the same page instead of struggling to figure out where everyone is at with a project.
Rosi Muñoz | TrustRadius Reviewer

Screenshots

Pricing Details

Opal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Opal Editions & Modules

Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period to make sure Wrike is right for you. For the latest information on pricing, visit http://www.wrike.com/price

Rating Summary

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