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OpenText Content Suite Platform vs. Optimizely Content Management System

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A

    Optimizely Content Management System

    Score8.4 out of 10
    N/AOptimizely Content Management System (CMS) is purpose-built for marketers, and fully composable for developers. The CMS supports the end-to-end content lifecycle, helping users to deliver on-brand, high-impact digital experiences that 'wow' audiences.N/A
    Pricing
    OpenText Content Suite PlatformOptimizely Content Management System
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Content Suite PlatformOptimizely Content Management System
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Content Suite PlatformOptimizely Content Management System
    Considered Both Products
    OpenText
    No answer on this topic
    Optimizely
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    97%
    Would buy again
    170 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    144 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    93%
    Happy with the feature set
    164 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    104 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    86%
    Implementation went as expected
    120 Answers
    Features
    OpenText Content Suite PlatformOptimizely Content Management System
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Content Suite Platform and Optimizely Content Management System
    Feature
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    Optimizely Content Management System
    -
    Ratings
    Content capture & imaging9.07 Ratings00 Ratings
    File sync, storage & archiving9.07 Ratings00 Ratings
    Document management9.07 Ratings00 Ratings
    Records management8.06 Ratings00 Ratings
    Content search & retrieval8.07 Ratings00 Ratings
    Enterprise content collaboration9.07 Ratings00 Ratings
    Content publishing & creation8.06 Ratings00 Ratings
    Security, risk management & information governance8.06 Ratings00 Ratings
    Contract lifecycle management8.07 Ratings00 Ratings
    Automated workflows9.06 Ratings00 Ratings
    Artificial intelligence7.05 Ratings00 Ratings
    Mobile support9.05 Ratings00 Ratings
    Integration8.06 Ratings00 Ratings
    Security
    Comparison of Security features of OpenText Content Suite Platform and Optimizely Content Management System
    Feature
    OpenText Content Suite Platform
    -
    Ratings
    Optimizely Content Management System
    8.4
    169 Ratings
    2% above category average
    Role-based user permissions00 Ratings8.4169 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of OpenText Content Suite Platform and Optimizely Content Management System
    Feature
    OpenText Content Suite Platform
    -
    Ratings
    Optimizely Content Management System
    7.8
    166 Ratings
    0% below category average
    API00 Ratings7.8159 Ratings
    Internationalization / multi-language00 Ratings7.8127 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of OpenText Content Suite Platform and Optimizely Content Management System
    Feature
    OpenText Content Suite Platform
    -
    Ratings
    Optimizely Content Management System
    7.7
    194 Ratings
    2% below category average
    WYSIWYG editor00 Ratings7.6178 Ratings
    Code quality / cleanliness00 Ratings7.9166 Ratings
    Admin section00 Ratings8.0178 Ratings
    Page templates00 Ratings8.0172 Ratings
    Library of website themes00 Ratings7.497 Ratings
    Mobile optimization / responsive design00 Ratings7.9176 Ratings
    Publishing workflow00 Ratings8.1172 Ratings
    Form generator00 Ratings6.4131 Ratings
    Web Content Management
    Comparison of Web Content Management features of OpenText Content Suite Platform and Optimizely Content Management System
    Feature
    OpenText Content Suite Platform
    -
    Ratings
    Optimizely Content Management System
    7.5
    180 Ratings
    0% below category average
    Content taxonomy00 Ratings7.9165 Ratings
    SEO support00 Ratings7.1164 Ratings
    Bulk management00 Ratings6.9137 Ratings
    Availability / breadth of extensions00 Ratings7.5142 Ratings
    Community / comment management00 Ratings8.0117 Ratings
    Best Alternatives
    OpenText Content Suite PlatformOptimizely Content Management System
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Content Suite PlatformOptimizely Content Management System
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.5
    (223 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    9.8
    (34 ratings)
    Usability
    8.0
    (2 ratings)
    8.5
    (92 ratings)
    Availability
    8.0
    (1 ratings)
    9.2
    (4 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    10.0
    (8 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (4 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    6.4
    (2 ratings)
    User Testimonials
    OpenText Content Suite PlatformOptimizely Content Management System
    Likelihood to Recommend
    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
    Read full review
    Optimizely
    If you want to build a website quickly there are plenty of ways to do so with some great examples and plenty of support both from the company and in the forums. if you want to build a more complex structure you can but be ready to spend the time to build exactly what you need as a solid foundation goes a massive way before building out content and making those choices early and sticking with them helps
    Incentivized
    Read full review
    Pros
    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
    Read full review
    Optimizely
    • I think the user interface for content admins is very good and very competitive. And compared to other providers, the technology that CMS in particular has. So the way it integrated the net ecosystem is very well because it follows the MBC pattern. So basically it just allows really simple implementations for what would normally be complex components on any other sort of vendor that's out there.
    Incentivized
    Read full review
    Cons
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
    Read full review
    Optimizely
    • Magento did have some nice tools for creating product groups or carousels for promotion. Opti seems to be lacking in that.
    • A blog - maybe this is available and we don't have it installed, but a searchable blog would be very appreciated.
    • Structured Data/MicroData - maybe it's our install, but this seems to be missing
    • Meta data: we have access to limited types and need to make a request from IT, it would be nice to be able to access more to adjust for SEO needs.
    • When in a folder on the BLOCKS tab, it would be wonderful to hit the MEDIA tab and stay in that same folder.
    • I have some less technical people that will make folders with spaces - which Opti handles, but it would be great if it wouldn't accept a space or gave an error message not to use them.
    • I think I know why the extra code is added to urls and image links, but it causes issues when taking things from our testing site to the live site. For example, I need to copy the Navigation from Inspect Element on testing to put it in production. I have learned to work around it, but it's not my favorite.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
    Read full review
    Optimizely
    Since I work on the implementation side of things, and do not directly own licensing for Ektron CMS, I have to base this rating off of how I think it will be received or presented to customers looking to start a new site deployment. I try to remain CMS agnostic, though my specialty is with the .NET and Microsoft stack. Because of the experience I have working with Ektron, I tend to be more forgiving with the shortcomings as I am familiar with how to work around them or past them from experience. Being familiar with the community available also helps, as you become familiar with the best approaches to find solutions to your issues. Each product has it's ups and downs and all of them are only going to be as good as the company or development team implementing them can make them. This is EXTREMELY important to remember when choosing a CMS, as it can make or break your expensive investment.
    Read full review
    Usability
    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
    Read full review
    Optimizely
    From our editors perspective they find the CMS system easy and to clear to use. Our developers find it very easy to design on and appreciate the level of service support available. It's also always evolving and getting better every year. We find this investment reassuring and encourages us to try keep pace and see how we can continue to push the envelope and continue to improve all aspect of our websites and online touch points.
    Incentivized
    Read full review
    Reliability and Availability
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
    Read full review
    Optimizely
    Unplanned outages or errors are fairly rare in our instance. And when there are issues, they're usually fixed fairly quickly
    Read full review
    Performance
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
    Read full review
    Optimizely
    No answers on this topic
    Support Rating
    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
    Read full review
    Optimizely
    I attended multiple trainings/tutorials early in the process. The vendor-supplied content about Optimizely was engaging for users/attendees (I often analyze training content, compliance programs, governance plans), which helps our OCM people by having good "word of mouth" about the product long before a rollout ever happens. I actually when the user-focused portion of the Optimizely Academy twice in 2022 to ensure I had a grasp on operability and to be able to support the training and OCM efforts
    Incentivized
    Read full review
    Online Training
    OpenText
    No answers on this topic
    Optimizely
    Ektron is one of the best solution for .Net platform. Over the years have improved the performance issues that the previous versions had. My only complain is right now you can't do Page builder pages if you choose to have a MVC architecture
    Read full review
    Implementation Rating
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
    Read full review
    Optimizely
    I was not fully involved.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
    Read full review
    Optimizely
    Optimizely Content Management System is much more feature rich, and less complex that the other CMS platforms we have used. Optimizely Content Management System is more intuitive in how the content is structured and how easy it is to pull blocks of content to create the layout of a page.
    Incentivized
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    Return on Investment
    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
    Read full review
    Optimizely
    • Flexibility with design that allows us to work towards our mission of 'Tennis Opened Up'
    • Speed of deploying content, meaning users can really on us for the most up-to-date content on tennis in Britain
    • Ability to have different logged-in areas for different user groups, allowing us to create more bespoke and personalised experiences
    Incentivized
    Read full review
    ScreenShots

    Optimizely Content Management System Screenshots

    Screenshot of Content delivery: Developers can use modern GraphQL and REST APIs to query content from any source and send it to any channel or device.Screenshot of User roles and permissionsScreenshot of (SaaS CMS): Visual Builder: Add an image: Optimizely Visual Builder offers a range of editing features designed to make content creation and layout building intuitive and accessible to both technical and non-technical users. A drag-and-drop system is used to add, move, and rearrange elements within the layout, for quick and flexible content organization.Screenshot of (SaaS CMS): Visual Builder: Create an experience: Create an Experience functionality in Optimizely Visual Builder offers a code-free way to build and manage captivating digital experiences. It offers pre-built content blocks or elements (like text, images, buttons, forms, etc.) that can be positioned on the page layout as desired. Visual Builder offers extensive options to customize the appearance and behavior of these elements. Users can modify colors, fonts, sizes, animations, and even add interactive features providing flexibility in arranging content, accommodating various design needs and responsiveness across different screen sizes.Screenshot of (SaaS CMS): Visual Builder: Publish: The Visual Builder displays changes in real-time as they are made. This includes side-by-side previews for different devices like desktops, tablets, and mobiles. Before publishing, the Interactive Preview mode can be used to test elements like forms, buttons, and other interactive components to ensure they work as expected on the live site. Changes can then be published directly from the Visual Builder interface, making them instantly available to site visitors.Screenshot of the central location to manage assets, editing and publishing content.