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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    HPE Zerto Software

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    HPE Zerto Software aims to enable customers to run an always-on business by simplifying the protection, recovery, and mobility of on-premises and cloud applications.N/A
    Pricing
    OpenText Core Endpoint BackupHPE Zerto Software
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupHPE Zerto Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupHPE Zerto Software
    Considered Both Products
    OpenText
    No answer on this topic
    Hewlett Packard Enterprise (HPE)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    97%
    Would buy again
    34 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    91%
    Delivers good value for the price
    30 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    35 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    100%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    97%
    Implementation went as expected
    34 Answers
    Features
    OpenText Core Endpoint BackupHPE Zerto Software
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and HPE Zerto Software
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    HPE Zerto Software
    8.3
    3 Ratings
    4% above category average
    Instant recovery8.01 Ratings8.33 Ratings
    Recovery verification4.01 Ratings9.33 Ratings
    Multiple backup destinations9.01 Ratings8.52 Ratings
    Incremental backup identification5.01 Ratings8.12 Ratings
    Backup to the cloud10.01 Ratings7.43 Ratings
    Deduplication and file compression4.01 Ratings7.73 Ratings
    Flexible deployment4.01 Ratings8.73 Ratings
    Management dashboard6.01 Ratings9.13 Ratings
    Platform support4.01 Ratings7.03 Ratings
    Retention options4.01 Ratings9.03 Ratings
    Encryption4.01 Ratings8.02 Ratings
    Universal recovery00 Ratings8.52 Ratings
    Business application protection00 Ratings8.73 Ratings
    Snapshots00 Ratings8.02 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and HPE Zerto Software
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    HPE Zerto Software
    8.3
    2 Ratings
    3% above category average
    Continuous data protection10.01 Ratings9.52 Ratings
    Replication9.01 Ratings8.52 Ratings
    Operational reporting and analytics4.01 Ratings7.52 Ratings
    Malware protection4.01 Ratings7.01 Ratings
    Multi-location capabilities8.01 Ratings9.52 Ratings
    Ransomware Recovery4.01 Ratings8.02 Ratings
    Disaster Recovery
    Comparison of Disaster Recovery features of OpenText Core Endpoint Backup and HPE Zerto Software
    Feature
    OpenText Core Endpoint Backup
    -
    Ratings
    HPE Zerto Software
    8.3
    3 Ratings
    9% above category average
    Disaster Recovery Planning00 Ratings8.73 Ratings
    Hot Sites00 Ratings8.03 Ratings
    Disaster Recovery Testing00 Ratings9.33 Ratings
    Automated Disaster Recovery00 Ratings7.02 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupHPE Zerto Software
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Datto SIRIS
    Score9.8 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Zerto on IBM Cloud
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupHPE Zerto Software
    Likelihood to Recommend
    7.0
    (23 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (29 ratings)
    Support Rating
    9.7
    (6 ratings)
    4.0
    (34 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.7
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    7.7
    (5 ratings)
    User Testimonials
    OpenText Core Endpoint BackupHPE Zerto Software
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    Zerto is well suited for disaster recovery and virtual machine replication between multiple data centers. DR testing for audit or regulations is much easier with Zerto, great reporting, dashboard etc. It is not well suited for physical server replication for disaster recovery or as a primary backup solution.
    Incentivized
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    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Anyone with a large disk (VMDK) knows the issues of VMware snapshots. Most backup software is a "point in time backup" that uses snapshots. While the backup can be run multiple times per day the stress of the snapshot on the host and storage is eliminated by the continuous protection of Zerto log replication.
    • A client had a the disks on a VM go missing for some reason. We had them "flip the switch" for a real fail over and press the fail over button. The VM on our DR site started to come alive as the VM at the customer site was brought down. When the DR VM was fully up, automatic reverse replication started. The DR machine was available in a few minutes (to take into account different host hardware) for access. One the vm at both sites were in sync, we had the customer again repeat the fail over process and the DR site VM was turned off and the Production site VM was brought back on line. This was a 200 GB VM and the whole process was finished in about 3 hours.
    • Zerto also allows for "Test" fail overs that can be configured on many different functions, such as host, datastore, network and IP usage. Configuring the IPs is crucial to avoid inadvertent site cross contamination of the same VM.
    • Zerto can also retrieve files from any VM disk on the DR site without starting a VM. Very handy for retrieving files or directories.
    • Since Zerto is running continuous log replication, changes on the production VM are nearly instantaneously copied to the DR site. As with any data process, having sufficient bandwidth for "churn" peaks minimizes the delay in updating the DR site.
    Incentivized
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    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    • Moving a VM from one protection group to another could be simplified.
    • I would like to see an executive-style report of recovery and testing for upper management.
    • The ability to deploy Zerto as a virtual appliance, without the need for a windows server.
    Incentivized
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    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
    Read full review
    Hewlett Packard Enterprise (HPE)
    We really like the easy setup of this replication solution, as well as the ease of management. Not to mention, our internal IT Economist determined that the Zerto solution would provide the best ROI out of the competing solutions we analyzed. So far, his calculations have been spot on, and we have saved substantially
    Incentivized
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    Usability
    OpenText
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Zerto is very easy to implement and support. Uses are broad, only issues are once something doesn't sync it is difficult to get assistance until your reach tier 2 or tier 3 support. Basic file and folder recovery is great. Live and test fail overs are also easy to implement without issue.
    Incentivized
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    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    Overall support is very good. We sometimes get pushback when asking Level 1 support to escalate to Level 2. This causes undue frustrations when you need a more knowledgeable support person to get involved. We've had to escalate to account reps a few times for this scenario. Zerto is very responsive and normally handles our requests very quickly.
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    Make sure the end goal is in mind before implementing. That way results meet expectations.
    Incentivized
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    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    We started out using Backup Exec which was in service until we virtualized our environment where it didn't perform as well at the time. Then we switched to Veeam which worked well, but then as we started needing to do migrations and off-site DR, we found ourselves relying on Zerto more often.
    Incentivized
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    Contract Terms and Pricing Model
    OpenText
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    For my organization, the pricing model was an upfront investment for the Zerto licenses. My organization prefers to pay upfront and not deal with month-to-month or year-to-year pricing models that most companies are moving to. But for some, the investment may be more than they can afford, and would prefer the year-to-year pricing model.
    Incentivized
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    Professional Services
    OpenText
    No answers on this topic
    Hewlett Packard Enterprise (HPE)
    I mean, it was 6 years ago, but we were up and going with all applications synchronizing in short order. The longest tasks was getting the 30 TB of application data synchronized between the datacenters.
    Incentivized
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    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    Hewlett Packard Enterprise (HPE)
    • Zerto is like having the best possible insurance ... it just works, and often provides the backups taken overnight that are key in recovering data/work between overnight backups.
    • Zerto easily enabled the move of primary datacenters by allowing easy failover to a secondary site, and failback to the primary site.
    Incentivized
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    ScreenShots

    HPE Zerto Software Screenshots

    Product screenshotProduct screenshotScreenshot of AnalyticsScreenshot of DashboardScreenshot of Failover TestScreenshot of vSphere